All Systems Operational
US Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
Custom Assessment And Remediation (CAR) Operational
Unified Dashboard (UD) Operational
Connector Centralization Operational
US Platform 2 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
Custom Assessment And Remediation (CAR) Operational
Unified Dashboard (UD) Operational
Connector Centralization Operational
US Platform 3 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
Custom Assessment and Remediation (CAR) ? Operational
Unified Dashboard (UD) Operational
Connector Centralization Operational
Custom Assessment And Remediation (CAR) Operational
US Platform 4 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
Security Configuration Assessment (SCA) Operational
Asset Inventory (AI) Operational
SaaS Detection and Response (SDR) Operational
Secure Enterprise Mobility (SEM) Operational
Unified Dashboard (UD) Operational
Custom Assessment And Remediation (CAR) ? Operational
Connector Centralization Operational
EU Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView(CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
Unified Dashboard (UD) Operational
Custom Assessment And Remediation (CAR) Operational
EU Platform 2 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
Unified Dashboard (UD) Operational
Connector Centralization Operational
Custom Assessment And Remediation (CAR) Operational
IN Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
Cloud Agent (CA) Operational
CertView (CERT) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
Unified Dashboard (UD) Operational
Custom Assessment And Remediation (CAR) Operational
Connector Centralization Operational
CA Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
Secure Enterprise Mobility (SEM) Operational
Unified Dashboard (UD) Operational
Connector Centralization Operational
Custom Assessment And Remediation (CAR) Operational
AE Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Scanning (WAS) Operational
Unified Dashboard (UD) Operational
Custom Assessment And Remediation (CAR) Operational
Connector Centralization Operational
AU Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Malware Detection (MD) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) ? Operational
SaaS Detection and Response (SDR) Operational
File Integrity Monitoring (FIM) Operational
Security Configuration Assessment (SCA) Operational
Endpoint Detection and Response (EDR) Operational
Unified Dashboard (UD) Operational
Network Passive Sensor (PS) Operational
Connector Centralization Operational
Custom Assessment And Remediation (CAR) Operational
UK Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
CloudView (CV) Operational
Cloud Agent (CA) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Malware Detection (MD) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
File Integrity Monitoring (FIM) Operational
SaaS Detection and Response (SDR) Operational
Network Passive Sensor (PS) Operational
Security Configuration Assessment (SCA) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Secure Enterprise Mobility (SEM) Operational
Unified Dashboard (UD) Operational
Endpoint Detection and Response (EDR) Operational
Connector Centralization Operational
US GOV Platform 1 Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
File Integrity Monitoring (FIM) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Web Application Scanning (WAS) Operational
Unified Dashboard (UD) Operational
Policy Compliance (PC) Operational
Patch Management (PM) Operational
CertView (CERT) Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
Cloud Agent (CA) Operational
PCI Platform ? Operational
Free Services Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new release of Qualys Container Security (CS) 1.20.0 is scheduled to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-168514.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.20-release-notes.pdf

Posted on Nov 24, 2022 - 05:29 PST
A new version of CertView 2.10.0.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-163455.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.10.0-release-notes.pdf

Posted on Nov 24, 2022 - 05:13 PST
A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162568.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Posted on Nov 24, 2022 - 05:22 PST
Planned downtime maintenance on the Qualys EU Platform 2 requires an 9-hour downtime on November 28th, 2022 starting at 12:00 PST and ending at 21:00 PST on November 28th, 2022.

Ticket Reference for this activity CMB-155385

For details, see https://www.qualys.com/notifications/platform-eu2/

Posted on Sep 07, 2022 - 12:18 PDT
A new release of Qualys Container Security (CS) 1.20.0 is scheduled to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-168516.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.20-release-notes.pdf

Posted on Nov 24, 2022 - 05:31 PST
A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162577.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Posted on Nov 24, 2022 - 05:24 PST
A new release of Qualys Container Security (CS) 1.20.0 is scheduled to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-168513.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.20-release-notes.pdf

Posted on Nov 24, 2022 - 05:33 PST
A new release of Qualys Container Security (CS) 1.20.0 is scheduled to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-168509.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.20-release-notes.pdf

Posted on Nov 24, 2022 - 05:35 PST
A new release of Qualys Container Security (CS) 1.20.0 is scheduled to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-168512.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.20-release-notes.pdf

Posted on Nov 24, 2022 - 05:36 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 24, 2022 - 05:27 PST
Scheduled - A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162578

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Nov 24, 2022 - 05:25 PST
A new version of CertView 2.10.0.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-163450.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.10.0-release-notes.pdf

Posted on Nov 24, 2022 - 05:15 PST
Planned downtime maintenance on the Qualys UK Platform 1 requires an 9-hour downtime on December 1st, 2022 starting at 11:00 PST and ending at 20:00 PST on December 1st, 2022.

Ticket Reference for this activity CMB-155392

For details, see https://www.qualys.com/notifications/platform-uk1/

Posted on Sep 07, 2022 - 12:22 PDT
Planned downtime maintenance on the Qualys AU Platform 1 requires a 9-hour downtime on December 5th, 2022 starting at 02:00 PST and ending at 11:00 PST on December 5th, 2022.

Ticket Reference for this activity : CMB-155399

For details, see https://www.qualys.com/notifications/platform-au1/

Posted on Sep 26, 2022 - 03:38 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires a 9-hour downtime on December 8th, 2022 starting at 06:00 PST and ending at 15:00 PST on December 8th, 2022.

Ticket Reference for this activity: CMB-155406

For details, see https://www.qualys.com/notifications/platform-in1/

Posted on Sep 26, 2022 - 03:43 PDT
US Platform 4: Quarterly Maintenance Notification (CMB-155413) Dec 12, 2022 18:00 - Dec 13, 2022 03:00 PST
Planned downtime maintenance on the Qualys US Platform 4 requires an 9-hour downtime on December 12th, 2022 starting at 18:00 PST and ending at 3:00 PST on December 13th, 2022.

Ticket Reference for this activity CMB-155413

For details, see https://www.qualys.com/notifications/platform-us4/

Posted on Sep 07, 2022 - 12:25 PDT
Past Incidents
Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Completed - The scheduled maintenance has been completed.
Nov 25, 12:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:30 PST
Scheduled - A new ZLinux(S390x) Agent 3.31.0-14 binary is scheduled to be released into production on Qualys US Platform 3.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-zsystems-3.31-release-notes.pdf

Ticket Reference for this activity: CMB-168674

Nov 25, 04:17 PST
Completed - The scheduled maintenance has been completed.
Nov 25, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 21:30 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.5.0 is going to be released into production. SEM Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-vmdr-mobile-1.5-release-notes.pdf

Ticket Reference for this activity: CMB-157647

Nov 18, 00:53 PST
Completed - The scheduled maintenance has been completed.
Nov 25, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 21:30 PST
Scheduled - A new version of CertView 2.10.0.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.10.0-release-notes.pdf

Ticket Reference for this activity: CMB-163452.

Nov 18, 00:15 PST
Nov 24, 2022
Completed - The scheduled maintenance has been completed.
Nov 24, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:30 PST
Scheduled - A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162573.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Nov 18, 09:23 PST
Completed - The scheduled maintenance has been completed.
Nov 24, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:30 PST
Scheduled - A new version of CertView 2.10.0.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.10.0-release-notes.pdf

Ticket Reference for this activity: CMB-163451.

Nov 18, 00:15 PST
Nov 23, 2022
Completed - The scheduled maintenance has been completed.
Nov 23, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:30 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.5.0 is going to be released into production. SEM Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-vmdr-mobile-1.5-release-notes.pdf

Ticket Reference for this activity: CMB-157650

Nov 18, 00:53 PST
Completed - The scheduled maintenance has been completed.
Nov 23, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:30 PST
Scheduled - A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162569.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Nov 18, 09:25 PST
Completed - The scheduled maintenance has been completed.
Nov 23, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:30 PST
Scheduled - A new release of Out-of-Band Configuration 1.8.0.2 (OCA) is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-api-1.8.0.2-release-notes.pdf

Ticket Reference for this activity: CMB-164255

Nov 18, 00:55 PST
Completed - The scheduled maintenance has been completed.
Nov 23, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:30 PST
Scheduled - A new version of CertView 2.10.0.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.10.0-release-notes.pdf

Ticket Reference for this activity: CMB-163453.

Nov 18, 00:14 PST
Nov 22, 2022
Completed - The scheduled maintenance has been completed.
Nov 22, 10:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 02:30 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity: CMB-166514

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-release-notes.pdf

Nov 18, 16:18 PST
Resolved - This incident has been resolved.
Nov 22, 09:22 PST
Monitoring - Qualys Cloud Platform Operations Team has implemented a fix, and we are monitoring the results.

Ticket Reference for this incident: IM-10576.

Nov 22, 07:48 PST
Investigating - Qualys Cloud Platform Operations Team is currently investigating an issue causing the QGS (Qualys Gateway Service) to become unavailable.
Further updates will be shared as they become available.

Ticket Reference for this incident: IM-10576.

Nov 22, 06:29 PST
Completed - The scheduled maintenance has been completed.
Nov 22, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 PST
Scheduled - Planned downtime maintenance on the Qualys US Platform 2 requires an 9-hour downtime on November 21st, 2022 starting at 18:00 PST and ending at 3:00 PST on November 22nd, 2022.

Ticket Reference for this activity CMB-155378

For details, see https://www.qualys.com/notifications/platform-us2/

Sep 7, 12:15 PDT
Nov 21, 2022
Postmortem - Read details
Nov 21, 13:43 PST
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
Nov 21, 13:39 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 10:00 PST
Update - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
Nov 18, 07:59 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 15, 07:42 PST
Scheduled - A new release of Qualys Suite QWEB-10.21.0.0-8 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21-release-notes.pdf

Ticket Reference for this activity: CMB-162505

Nov 11, 14:14 PST
Completed - The scheduled maintenance has been completed.
Nov 21, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 05:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-166511

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-release-notes.pdf

Nov 18, 09:16 PST
Completed - The scheduled maintenance has been completed.
Nov 21, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:30 PST
Scheduled - A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162576.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Nov 18, 09:52 PST
Completed - The scheduled maintenance has been completed.
Nov 21, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:30 PST
Scheduled - A new version of CertView 2.10.0.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.10.0-release-notes.pdf

Ticket Reference for this activity: CMB-163449.

Nov 18, 00:14 PST
Nov 20, 2022
Nov 19, 2022
Resolved - This incident has been resolved.
Nov 19, 19:35 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for an issue causing performance degradation in Connector processing on Qualys Cloud US Platform 2 and CA Platform 1. We are monitoring the results of the deployed fixes.

Further updates will be shared as they become available.

Ticket Reference for this activity: IM-10558

Nov 18, 12:21 PST
Identified - Qualys Cloud Platform Operations has implemented a fix for an issue causing performance degradation in Connector processing on Qualys Cloud US Plaform 1. The team is working to fix the issue for US Platform 2 and CA Platform 1. Users may experience delays in seeing the connector move from Queued to Finished state on US Platform 2 and CA Platform 1.

Further updates will be shared as they become available.

Ticket Reference for this activity: IM-10558

Nov 17, 23:02 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue causing performance degradation in Connector processing. Users may experience delays in seeing the connector move from Queued to Finished state. Further updates will be shared as they become available.

Ticket Reference for this activity: IM-10558

Nov 16, 12:17 PST
Nov 18, 2022
Completed - The scheduled maintenance has been completed.
Nov 18, 06:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-166508

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-release-notes.pdf

Nov 14, 02:59 PST
Resolved - This incident has been resolved.
Nov 18, 03:23 PST
Monitoring - Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Users can access Qualys Platform UI using VIP 2FA. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-10566.

Nov 18, 01:01 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue where the users are unable to access Qualys Cloud Platform AE 1 when using VIP 2-Factor Authentication. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-10566.

Nov 17, 23:08 PST
Resolved - This incident has been resolved.
Nov 18, 00:56 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 07:01 PST
Investigating - Some users have reported login failures even after the fix has been implemented. Qualys Cloud Platform Operations is investigating the issue on top priority.

Ticket reference for this activity: IM-10551.

Nov 15, 21:19 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 06:40 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 06:32 PST
Investigating - Qualys Cloud Platform Operations has identified the issue causing Intermittent SSO Login Failures on IN Platform 1. Corrective action is being implemented and further updates will be shared as they become available.

Ticket reference for this activity: IM-10551.

Nov 15, 01:36 PST
Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 PST
Scheduled - Planned downtime maintenance on the Qualys AE Platform 1 requires an 9-hour downtime on November 17th, 2022 starting at 8:00 PST and ending at 17:00 PST on November 17th, 2022.

Ticket Reference for this activity CMB-155371

For details, see https://www.qualys.com/notifications/platform-ae1/

Sep 7, 12:11 PDT
Completed - The scheduled maintenance has been completed.
Nov 17, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 02:30 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-166513

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-release-notes.pdf

Nov 14, 02:58 PST
Completed - The scheduled maintenance has been completed.
Nov 17, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime

Ticket Reference for this activity CMB-166505

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:34 PST
Completed - The scheduled maintenance has been completed.
Nov 17, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:30 PST
Scheduled - A new release of Out-of-Band Configuration 1.8.0.2 (OCA) is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity: CMB-164251

Release Notes: https://www.qualys.com/docs/release-notes/qualys-oca-api-1.8.0.2-release-notes.pdf

Nov 11, 13:08 PST
Nov 16, 2022
Resolved - This incident has been resolved.
Nov 16, 18:29 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 18:08 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue where scheduled reports are not being launched on IN Platform 1 as per the expected schedule. On demand reports are not impacted by this issue. Further updates will be shared as they become available.
Ticket reference for this incident: IM-10560

Nov 16, 17:52 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 10:01 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime

Ticket Reference for this activity CMB-166510

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:29 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 06:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:30 PST
Scheduled - A new release of Out-of-Band Configuration 1.8.0.2 (OCA) is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-164258

Release Notes: https://www.qualys.com/docs/release-notes/qualys-oca-api-1.8.0.2-release-notes.pdf

Nov 11, 13:07 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:01 PST
Scheduled - A new release of File Integrity Monitoring 3.4.2.0 (FIM) is going to be released into production. File Integrity Monitoring module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-148940

Release Notes: https://www.qualys.com/docs/release-notes/qualys-fim-3.4.2-release-notes.pdf

Nov 11, 13:12 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime

Ticket Reference for this activity CMB-166506

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:26 PST
Completed - The scheduled maintenance has been completed.
Nov 16, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.5.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime

Ticket Reference for this activity: CMB-157654

Release Notes: https://www.qualys.com/docs/release-notes/qualys-vmdr-mobile-1.5-release-notes.pdf

Nov 11, 09:10 PST
Nov 15, 2022
Completed - The scheduled maintenance has been completed.
Nov 15, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 10:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime

Ticket Reference for this activity CMB-166515

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:23 PST
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-166507

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:20 PST
Completed - The scheduled maintenance has been completed.
Nov 15, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 21:30 PST
Scheduled - Qualys Cloud Platform Operations will be performing maintenance on the ELS cluster on Qualys US Platform 3 to enhance the security and availability of the Database infrastructure. The maintenance duration will be 6 hours, starting on 14th November at 21:30 PST. Users may expect intermittent connectivity loss during the maintenance period for Extended Detection and Response application. The scope of work encompasses Qualys US Platform 3 for XDR only.

The ticket Reference for this activity is CMB-166646.

Nov 11, 14:36 PST
Completed - The scheduled maintenance has been completed.
Nov 15, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:30 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 02:56 PST
Scheduled - A new version of Custom Assessment And Remediation (CAR) 1.5.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket reference for this activity CMB-162571.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-car-1.5-release-notes.pdf

Nov 14, 02:55 PST
Completed - The scheduled maintenance has been completed.
Nov 15, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 18:00 PST
Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires an 9-hour downtime on November 14th, 2022 starting at 18:00 PST and ending at 3:00 PST on November 15th, 2022.

Ticket Reference for this activity CMB-155350

For details, see
https://www.qualys.com/notifications/platform-us1/

Sep 16, 15:22 PDT
Nov 14, 2022
Completed - The scheduled maintenance has been completed.
Nov 14, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 PST
Scheduled - A new release of Qualys Suite is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-162505

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.0-release-notes.pdf

Nov 11, 14:08 PST
Completed - The scheduled maintenance has been completed.
Nov 14, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-166509

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:17 PST
Completed - The scheduled maintenance has been completed.
Nov 14, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 PST
Scheduled - A new version of Patch Management (PM) 1.10.0.0 is going to be released into production. This deployment is completely transparent to users and requires no downtime.

Ticket Reference for this activity CMB-166512

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.10-api-release-notes.pdf

Nov 11, 08:14 PST
Completed - Due to unforeseen issues, Qualys Cloud Platform Operations Team had to cancel this deployment.
We shall reschedule this deployment as soon as feasible and share the new schedule with advance notice.

We regret the inconvenience caused.

Nov 14, 03:52 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 14, 03:51 PST
In progress - Due to unforeseen issues, Qualys Cloud Platform Operations Team had to cancel this deployment.
We shall reschedule this deployment as soon as feasible and share the new schedule with advance notice.

We regret the inconvenience caused.

Nov 13, 22:00 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.5.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime

Ticket Reference for this activity: CMB-157650

Nov 11, 09:08 PST
Nov 13, 2022