In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:30 PDT
Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production on Qualys US Platform 1 on May 17th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141628.

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:30 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production on Qualys US Platform 1 on May 17th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141224

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT
Scheduled - A new version of Patch Management (PM) 1.6.0.0 is going to be released into production.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-136132

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys EU Platform1 on May 17th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142315

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.4.0-0 is going to be released into production.

SEM Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-sem-1.4-release-notes.pdf

Ticket Reference for this activity: CMB-139785

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:30 PDT
Scheduled - A new version of AIX Client 4.10.0-27 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-unix-4.10-release-notes.pdf

Ticket Reference for this activity: CMB-141278

US Platform 1 Under Maintenance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Under Maintenance
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
US Platform 2 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
US Platform 3 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
US Platform 4 Under Maintenance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
Security Configuration Assessment (SCA) Operational
Asset Inventory (AI) Operational
SaaS Detection and Response (SDR) Operational
Secure Enterprise Mobility (SEM) Under Maintenance
EU Platform 1 Under Maintenance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView(CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Under Maintenance
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Under Maintenance
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Under Maintenance
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
EU Platform 2 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
IN Platform 1 Under Maintenance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
Cloud Agent (CA) Under Maintenance
CertView (CERT) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
CA Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
Secure Enterprise Mobility (SEM) Operational
AE Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Scanning (WAS) Operational
AU Platform 1 Under Maintenance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Malware Detection (MD) Operational
Patch Management (PM) Under Maintenance
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) ? Operational
SaaS Detection and Response (SDR) Operational
File Integrity Monitoring (FIM) Operational
Security Configuration Assessment (SCA) Operational
UK Platform 1 Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
CloudView (CV) Operational
Cloud Agent (CA) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Malware Detection (MD) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
File Integrity Monitoring (FIM) Operational
SaaS Detection and Response (SDR) Operational
Network Passive Sensor (PS) Operational
Security Configuration Assessment (SCA) Operational
Out-of-Band Configuration Assessment (OCA) Operational
PCI Platform ? Operational
Free Services Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new version of Patch Management (PM) 1.6.0.0 is going to be released into production.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-136133

Posted on May 13, 11:47 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform3 on May 18th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142316

Posted on May 13, 02:21 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform2 on May 19th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142317

Posted on May 13, 02:23 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on 19th May, 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 19th, 2022.

Ticket Reference for this activity: CMB-126683.

For details, please check https://www.qualys.com/notifications/platform-us3/

Posted on Mar 23, 05:47 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys AU Platform1 on May 22nd, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142318

Posted on May 13, 02:27 PDT
Planned downtime maintenance on the Qualys AE Platform 1 requires a 9-hour downtime on May 23rd, 2022, starting at 08:00 PDT and ending at 17:00 PDT on May 23rd, 2022.

Ticket Reference for this activity: CMB-126684.

For details, please check https://www.qualys.com/notifications/platform-ae1/

Posted on Mar 23, 13:06 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform1 on May 23rd, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142319

Posted on May 13, 03:04 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 13, 03:08 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform4 on May 24th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142320

May 13, 03:07 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys CA Platform1 on May 25th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142321

Posted on May 13, 03:10 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys AE Platform1 on May 26th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142322

Posted on May 13, 03:21 PDT
Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on May 26th, 2022, starting at 12:00 PDT and ending at 21:00 PDT on May 26th, 2022.

Ticket Reference for this activity: CMB-126685.

For details, please check https://www.qualys.com/notifications/platform-eu1/

Posted on Mar 23, 13:13 PDT
A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys UK Platform1 on May 27th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142323

Posted on May 13, 03:23 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires a 15-hour downtime on June 2nd, 2022, starting at 08:00 PDT and ending at 23:00 PDT on June 2nd, 2022.

Ticket Reference for this activity: CMB-126686.

For details, please check https://www.qualys.com/notifications/platform-eu2/

Posted on Mar 23, 13:23 PDT
Planned downtime maintenance on the Qualys UK Platform 1 requires an 9-hour downtime on June 6th, 2022 starting at 11:00 PST and ending at 20:00 PST on June 6th, 2022.

Ticket Reference for this activity CMB-126687.

For details, please check https://www.qualys.com/notifications/platform-uk1/

Posted on Mar 23, 07:07 PDT
Planned downtime maintenance on the Qualys AU Platform 1 requires an 8-hour downtime on June 9th, 2022 starting at 02:00 PST and ending at 11:00 PST on June 9th, 2022.

Ticket Reference for this activity CMB-126688.

For details, please check https://www.qualys.com/notifications/platform-au1/

Posted on Mar 23, 07:13 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires an 8-hour downtime on June 16, 2022 starting at 06:00 PST and ending at 15:00 PST on June 16, 2022.

Ticket Reference for this activity CMB-126689.

For details, please check https://www.qualys.com/notifications/platform-in1/

Posted on Mar 23, 07:24 PDT
Past Incidents
May 17, 2022
Resolved - This incident has been resolved.
May 17, 05:37 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing delays in Asset Tagging (eval and re-eval) on Qualys EU Platform 1. We are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674

May 17, 04:44 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing delays in Asset Tagging (eval and re-eval) on Qualys EU Platform 1. Users will notice that information will take longer than expected time to be visible within AssetView, Global AssetView/CyberSecurity Asset Management (CSAM). Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674

May 17, 03:28 PDT
Completed - The scheduled maintenance has been completed.
May 17, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 4 requires a 9-hour downtime on May 16th, 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 17th, 2022.

Ticket Reference for this activity: CMB-126682.

For details, please check https://www.qualys.com/notifications/platform-us4/

Mar 23, 05:45 PDT
May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 11:00 PDT
Scheduled - A new version of Patch Management (PM) 1.6.0.0 is going to be released into production.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-136128

May 12, 10:43 PDT
Completed - The scheduled maintenance has been completed.
May 16, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141228

May 15, 19:31 PDT
Completed - The scheduled maintenance has been completed.
May 16, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 15, 19:25 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 13, 13:45 PDT
Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141632

May 13, 13:44 PDT
Completed - The scheduled maintenance has been completed.
May 16, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys EU Platform2 on May 16th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142314

May 13, 02:17 PDT
Completed - The scheduled maintenance has been completed.
May 16, 06:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:01 PDT
Scheduled - A new version of Context XDR 1.0.4.0 is going to be released into production.

The Context XDR module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.4-release-notes.pdf

Ticket Reference for this activity: CMB-141241

May 12, 11:02 PDT
Completed - The scheduled maintenance has been completed.
May 16, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:30 PDT
Scheduled - A new version of CertView  2.8.5.0 is going to be released into production. 

The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Ticket Reference for this activity: CMB-138261

May 12, 10:39 PDT
Completed - The scheduled maintenance has been completed.
May 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys IN Platform1 on May 15th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142313

May 13, 02:14 PDT
Completed - The scheduled maintenance has been completed.
May 16, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:30 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141231

May 15, 19:34 PDT
Completed - The scheduled maintenance has been completed.
May 16, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:30 PDT
Scheduled - A new version of AIX Client 4.10.0-27 is scheduled to be released into production on Qualys CA Platform 1 on May 15th, 2022. The deployment is completely transparent to users and will require no downtime

Release notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-agent-unix-4.10-release-notes.pdf

Ticket reference for the activity: CMB-141279.

May 11, 00:09 PDT
Resolved - This incident has been resolved.
May 16, 00:43 PDT
Monitoring - Qualys Cloud Platform Operations team has implemented a fix for the issue causing the Container security module to become unavailable with the error message: '"503 Service Temporarily Unavailable" and we are monitoring the results. Users will be able to access the Container Security module. Further updates will be shared as they become available.
Ticket reference for this activity: IM-9688.

May 16, 00:18 PDT
Investigating - Qualys Cloud Platform Operations team is investigating an issue causing the Container security module to become unavailable with the error message: '"503 Service Temporarily Unavailable". Further updates will be shared as they become available.
Ticket reference for this activity: IM-9688.

May 15, 16:18 PDT
May 15, 2022
May 14, 2022

No incidents reported.

May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140504

Apr 27, 15:02 PDT
Resolved - This incident has been resolved.
May 13, 07:08 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the modules to be inaccessible intermittently or returning error code 503 on Qualys US Platform 4. The modules are accessible and we will monitor the results. Further updates will be shared as they become available.

Ticket reference for this Incident: IM-9680

May 13, 05:23 PDT
Identified - Qualys Platform Operations has identified an issue causing the modules to be inaccessible intermittently or returning error code 503 on Qualys US Platform 4 and they are working on the fix. Further updates will be shared as they become available.

Ticket reference for this Incident: IM-9680

May 13, 04:07 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the modules to be inaccessible intermittently or returning error code 503 on Qualys US Platform 4.

Further updates will be shared as they become available.

Ticket reference for this Incident: IM-9680

May 12, 23:51 PDT
Completed - The scheduled maintenance has been completed.
May 13, 04:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 02:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys CA Platform 1 requires a 9-hour downtime on 12th May 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 13th, 2022.

Ticket Reference for this activity: CMB-126681.

For details, please check https://www.qualys.com/notifications/platform-ca1/

Mar 23, 05:41 PDT
May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:30 PDT
Scheduled - A new version of Context XDR 1.0.3.0 is going to be released into production on Qualys EU Platform 2 on May 12th, 2022.

The Context XDR module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.3-release-notes.pdf

Ticket Reference for this activity: CMB-139144

May 11, 21:53 PDT
Completed - The scheduled maintenance has been completed.
May 12, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 PDT
Scheduled - A new version of Network Passive Sensor (PS) 1.4.2.0 is going to be released into production on EU Platform1 on May 12th, 2022.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-138960.

May 11, 21:47 PDT
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 12, 09:27 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141228

May 6, 14:09 PDT
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 12, 09:26 PDT
Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141632

May 6, 11:44 PDT
Completed - The scheduled maintenance has been completed.
May 12, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140503

Apr 27, 15:00 PDT
Completed - The scheduled maintenance has been completed.
May 12, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 02:30 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.4.0-0 is going to be released into production.

SEM Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-sem-1.4-release-notes.pdf


Ticket Reference for this activity: CMB-139786

May 5, 13:05 PDT
Resolved - This incident has been resolved.
May 12, 08:05 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing Tag evaluation delays on Qualys EU Platform 1 and we are monitoring the results. The lag for tag evaluation is on a reducing trend.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674.

May 12, 05:59 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on EU Platform 1 that is causing Tag evaluation delays. Users will notice that information will take longer than expected time to be visible within AssetView, and CyberSecurity Asset Management.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674.

May 12, 03:39 PDT
Completed - The scheduled maintenance has been completed.
May 12, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 PDT
Scheduled - A new version of Context XDR 1.0.4.0 is going to be released into production on Qualys US Platform 1 on May 12th, 2022. The Context XDR module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.4-release-notes.pdf

Ticket Reference for this activity: CMB-141239

May 6, 04:48 PDT
Completed - The scheduled maintenance has been completed.
May 12, 04:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:31 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production on IN Platform 1 on May 11th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf

Ticket reference for this activity CMB-139813.

May 6, 04:50 PDT
Completed - The scheduled maintenance has been completed.
May 12, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 PDT
Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production on Qualys US Platform 3 on May 11th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141630

May 6, 05:07 PDT
Completed - The scheduled maintenance has been completed.
May 12, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production on Qualys US Platform 3 on May 11th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141226

May 6, 04:38 PDT
May 11, 2022
Resolved - This incident has been resolved.
May 11, 22:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 09:03 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue where agents are unable to detect the latest missing patches due to the impact on Patch Scans. Agents may not be able to process the PM deployment jobs as well. Further updates will be shared as they become available.

The ticket reference for this incident is IM-9667

May 11, 03:38 PDT
Completed - The scheduled maintenance has been completed.
May 11, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140502

Apr 27, 14:58 PDT
May 10, 2022
Completed - The scheduled maintenance has been completed.
May 10, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140501

Apr 27, 14:54 PDT
May 9, 2022
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment.
We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.

Ticket reference for this Incident: CMB-137941.

May 9, 23:08 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.6.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.6-release-notes.pdf

Ticket reference for this activity: CMB-137941

May 6, 16:57 PDT
Completed - The scheduled maintenance has been completed.
May 9, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 15:31 PDT
Scheduled - A new release of CyberSecurity Asset Management (CSAM) 2.9.0.0 is scheduled to be released into production.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-gav-csam-2.9-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-gav-csam-2.9-api-release-notes.pdf

Ticket Reference for this activity: CMB-139295

May 5, 13:00 PDT
Completed - The scheduled maintenance has been completed.
May 9, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.6.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.6-release-notes.pdf

Ticket reference for this activity: CMB-137944

May 6, 16:54 PDT
Completed - The scheduled maintenance has been completed.
May 9, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 11:00 PDT
Scheduled - A new version of CloudView (CV) v1.22.0.0 is scheduled to be released into production.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-137751

May 6, 11:58 PDT
Completed - The scheduled maintenance has been completed.
May 9, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT
Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141634

May 6, 11:46 PDT
Completed - The scheduled maintenance has been completed.
May 9, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140500

Apr 27, 14:52 PDT
Completed - The scheduled maintenance has been completed.
May 9, 15:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 9, 10:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-142165

May 6, 14:07 PDT
Completed - The scheduled maintenance has been completed.
May 9, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 09:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.11.0.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.11-release-notes.pdf

Ticket Reference for this activity: CMB-139325

May 5, 12:50 PDT
Completed - The scheduled maintenance has been completed.
May 9, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 02:30 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.4.0-0 is going to be released into production.

SEM Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-sem-1.4-release-notes.pdf

Ticket Reference for this activity: CMB-139784

May 5, 13:07 PDT
Completed - The scheduled maintenance has been completed.
May 9, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140499

Apr 27, 14:49 PDT
Completed - The scheduled maintenance has been completed.
May 9, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 PDT
Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production on Qualys CA Platform 1 on May 8th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141635.

May 6, 05:07 PDT
Completed - The scheduled maintenance has been completed.
May 9, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.6.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.6-release-notes.pdf

Ticket reference for this activity: CMB-137946

May 6, 16:56 PDT
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We would reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 9, 03:28 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 9, 01:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 PDT
Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production on Qualys CA Platform 1 on May 8th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141231

May 6, 04:38 PDT
May 8, 2022
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment.
We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.

Ticket reference for this Incident: CMB-138261.

May 8, 22:54 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:30 PDT
Scheduled - A new version of CertView 2.8.5.0 is going to be released into production on Qualys IN Platform 1 on May 8th, 2022. The CertView module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Ticket reference for this activity CMB-138261.

May 6, 04:45 PDT
May 7, 2022

No incidents reported.

May 6, 2022
Completed - The scheduled maintenance has been completed.
May 6, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on 5th May, 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 6th, 2022.

Ticket Reference for this activity: CMB-126679

For details, please check https://www.qualys.com/notifications/platform-us1/

Mar 23, 05:36 PDT
May 5, 2022
Completed - The scheduled maintenance has been completed.
May 5, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 10:31 PDT
Scheduled - A new version of Network Passive Sensor (PS) 1.4.1.0 is going to be released into production.

The Network Passive Sensor (PS) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-132801.

May 2, 12:17 PDT
Completed - The scheduled maintenance has been completed.
May 5, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production on EU Platform 2 on May 5th, 2022. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-139812.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf

May 1, 22:56 PDT
Completed - The scheduled maintenance has been completed.
May 5, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:30 PDT
Scheduled - A new version of CertView  2.8.5.0 is going to be released into production.  The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138265.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Apr 29, 13:27 PDT
Completed - The scheduled maintenance has been completed.
May 5, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140498

Apr 27, 14:45 PDT
Resolved - This incident has been resolved.
May 5, 07:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 06:30 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing slowness across the US Platform 4 UI/API and all modules except FIM are loading as expected. CS and EDR modules are also consistently accessible. FIM module is inaccessible and we are working on a fix. Further updates will be shared as they become available.


Ticket reference for this activity: IM-9641.

May 5, 04:32 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing slowness across the US Platform 4 UI/API and a fix is being implemented. CS and EDR modules are intermittently inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-9641.

May 5, 02:01 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing slowness across the US Platform 4 UI/API. CS and EDR modules are intermittently inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-9641.

May 5, 01:11 PDT
Completed - The scheduled maintenance has been completed.
May 5, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:30 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-139810.

https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf

Apr 29, 13:31 PDT
Completed - The scheduled maintenance has been completed.
May 5, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 00:00 PDT
Scheduled - A new version of Context XDR 1.0.4.0 is going to be released into production. The Context XDR module may temporarily be unavailable during this period.

https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.4-release-notes.pdf

Ticket Reference for this activity: CMB-141240

May 2, 10:45 PDT
Completed - The scheduled maintenance has been completed.
May 5, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:30 PDT
Scheduled - A new version of CloudView (CV) v1.22.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-137754

Apr 29, 06:03 PDT
Completed - The scheduled maintenance has been completed.
May 5, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140497

Apr 27, 14:42 PDT
Completed - The scheduled maintenance has been completed.
May 5, 03:30 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:32 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.4.0-0 is going to be released into production.

SEM Module may temporarily be unavailable during the deployment window.

Release Note: https://www.qualys.com/docs/release-notes/qualys-sem-1.4-release-notes.pdf

Ticket Reference for this activity: CMB-139783

Apr 29, 05:29 PDT
Completed - The scheduled maintenance has been completed.
May 5, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:30 PDT
Scheduled - A new version of Network Passive Sensor (PS) 1.4.2.0 is going to be released into production on UK Platform1 on May 4th, 2022.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-138966.

May 4, 20:55 PDT
Completed - The scheduled maintenance has been completed.
May 5, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:32 PDT
Scheduled - A new version of CertView  2.8.5.0 is going to be released into production.  The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138263.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Apr 29, 13:25 PDT
May 4, 2022
Completed - The scheduled maintenance has been completed.
May 4, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 11:00 PDT
Scheduled - A new version of CloudView (CV) v1.22.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-137750

Apr 29, 06:00 PDT
Completed - The scheduled maintenance has been completed.
May 4, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 03:30 PDT
Scheduled - A new version of CertView  2.8.5.0 is going to be released into production.  The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138264.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Apr 29, 13:23 PDT
Completed - The scheduled maintenance has been completed.
May 4, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:30 PDT
Scheduled - A new version of CloudView (CV) v1.22.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-137748

Apr 29, 05:56 PDT
Completed - The scheduled maintenance has been completed.
May 4, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:30 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-139811.

https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf

Apr 29, 13:33 PDT
Completed - The scheduled maintenance has been completed.
May 4, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140496

Apr 27, 14:39 PDT
Completed - The scheduled maintenance has been completed.
May 4, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:32 PDT
Scheduled - A new version of Network Passive Sensor (PS) 1.4.2.0 is going to be released into production on US Platform4 on May 3rd, 2022.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-138959.

May 3, 20:28 PDT
Completed - The scheduled maintenance has been completed.
May 4, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:32 PDT
Scheduled - A new version of CertView  2.8.5.0 is going to be released into production.  The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138258.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Apr 29, 13:18 PDT
Completed - The scheduled maintenance has been completed.
May 4, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:32 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 2.0.0 is going to be released into production. Endpoint Detection and Response module may temporarily be unavailable during this period.

Ticket reference for this activity CMB-138929.

https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-2.0-release-notes.pdf

Apr 29, 13:38 PDT
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We would reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 4, 03:15 PDT
Scheduled - Qualys Cloud Platform Operations will be performing configuration file changes on Cloud Agent (CA) and Qualys Gateway Service (QGS) modules on Qualys EU Platform 2.

The total duration of the maintenance would be of 6 hours starting from 4th May at 10:00 AM PST, where users may expect intermittent connectivity loss during the period of the maintenance.

The ticket Reference for this activity is CMB-139574.

May 4, 00:55 PDT
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We would reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 4, 03:15 PDT
Scheduled - Qualys Cloud Platform Operations will be performing configuration file changes on Cloud Agent (CA) and Qualys Gateway Service (QGS) modules on Qualys US Platform 2.

The total duration of the maintenance would be of 6 hours starting from 4th May at 21:30 AM PST, where users may expect intermittent connectivity loss during the period of the maintenance.

The ticket Reference for this activity is CMB-139570.

May 2, 03:57 PDT
May 3, 2022
Resolved - This incident has been resolved.
May 3, 16:31 PDT
Update - We are continuing to monitor for any further issues.
May 3, 13:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 13:08 PDT
Investigating - Qualys Cloud Platform Operations team is investigating an issue causing the Container security module to become unavailable with the error message: '"503 Service Temporarily Unavailable". Further updates will be shared as they become available.
Ticket reference for this activity: IM-9632.

May 3, 10:19 PDT