All Systems Operational
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CV) Operational
CloudView (CV) ? Operational
Asset Inventory ( AI) Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
CertView (CERT) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory ( AI) ? Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory ( AI) ? Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
US Platform 4 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
CloudView (CV) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
US Platform 2 Maintenance Notification May 2, 18:00 - May 3, 02:00 PDT
Planned downtime maintenance on the Qualys US Platform 2 requires an 8-hour downtime on 3 May 2019 starting at 01:00 UTC and ending at 9:00 UTC on 3 May 2019.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Apr 9, 02:18 PDT
EU Platform 2 Maintenance Notification May 9, 12:00-20:00 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on 9 May 2019 starting at 19:00 UTC and ending at 03:00 UTC on 10 May 2019.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Apr 9, 02:23 PDT
EU Platform 1 Maintenance Notification May 16, 12:00-20:00 PDT
Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on 16 May 2019 starting at 19:00 UTC and ending at 03:00 UTC on 17 May 2019.

For more details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Apr 9, 02:26 PDT
IND Platform 1 Maintenance Notification May 21, 06:00-14:00 PDT
Planned downtime maintenance on the Qualys IND Platform 1 requires an 8-hour downtime on 21 May 2019 starting at 13:00 UTC and ending at 21:00 UTC on 21 May 2019.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Apr 9, 02:36 PDT
Qualys mPOD Maintenance Notification May 28, 21:00 - May 29, 05:00 PDT
Planned downtime maintenance on the Qualys mPOD Platform requires an 8-hour downtime on 28 May 2019 starting at 04:00 UTC and ending at 12:00 UTC on 28 May 2019.
Posted on Apr 9, 02:39 PDT
US Platform 3 Maintenance Notification May 30, 18:00 - May 31, 02:00 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires an 8-hour downtime on 31 May 2019 starting at 01:00 UTC and ending at 09:00 UTC on 31 May 2019.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Apr 9, 02:45 PDT
US Platform 4 Maintenance Notification Jun 6, 18:00 - Jun 7, 02:00 PDT
Planned downtime maintenance on the Qualys US Platform 4 requires an 8-hour downtime on 7 June 2019 starting at 01:00 UTC and ending at 09:00 UTC on 7 June 2019.

For details, see https://www.qualys.com/notifications/platform-us4/
Posted on Apr 9, 02:42 PDT
US Platform 1 Maintenance Notification Jun 13, 18:00 - Jun 14, 02:00 PDT
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on 14 June 2019 starting at 01:00 UTC and ending at 09:00 UTC on 14 June 2019.

For details, see https://www.qualys.com/notifications/platform-us1/
Posted on Apr 9, 02:47 PDT
Past Incidents
Apr 18, 2019

No incidents reported today.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019
Cloud Agent Windows 3.0 - All Shared PODs Rollout
Completed - The scheduled maintenance has been completed.
Apr 15, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 PDT
Scheduled - Cloud Agent Windows 3.0
---------------------------
A new release of Qualys Cloud Agent Windows 3.0 is scheduled to be released in production starting Monday, April 15, 2019.

For details of this release, see Cloud Agent Windows 3.0 release notes: https://www.qualys.com/documentation/release-notes/
Apr 12, 12:24 PDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
[Scheduled] US POD2: IOC Release
Completed - The scheduled maintenance has been completed.
Apr 10, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 16:30 PDT
Scheduled - A new update for Indication of Compromise (IOC) module is scheduled to be released into production on the Qualys US Platform 1 on April 10, 2019. Indication of Compromise (IOC) module may not be functional during this period.
Apr 10, 16:21 PDT
[Scheduled] US Platform 2 : Asset Inventory (AI) module
Completed - The scheduled maintenance has been completed.
Apr 10, 13:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:45 PDT
Scheduled - A new update for the Asset Inventory (AI) module is scheduled to be released into production on the Qualys US Platform 2 on April 10 , 2019. The Asset Inventory (AI) module may not be functional during this period
Apr 10, 10:30 PDT
Apr 9, 2019
US Platform 3:Unable to Save Report templates.
Resolved - This incident has been resolved.
Apr 9, 10:39 PDT
Investigating - Qualys Cloud Operations team is currently investigating an issue which is preventing users from successfully saving a report template. This would impact editing the existing template and saving a new one. Further updates will be shared as they become available.
Apr 9, 09:18 PDT
Apr 8, 2019
US Platform 1 : Cloud Agent Processing Delay
Resolved - This incident has been resolved.
Apr 8, 06:38 PDT
Update - We are continuing to investigate the issue. To reduce the backlog, we have increased the number of records to process on the platform. More updates to follow.
Apr 5, 05:16 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing delays for Cloud Agent processing. Users will see delays in agent data processing. Further updates will be provided as they become available.
Apr 4, 10:18 PDT
All Platforms: PCI scan results sharing from VM to PCI module getting failed
Resolved - This incident has been resolved.
Apr 8, 01:16 PDT
Identified - Qualys Cloud Operations team has identified the issue and we are working on the FIX. In the meanwhile, please contact Qualys support from https://www.qualys.com/forms/contact-support/ for a quick workaround, which would allow customers to share the scan results with the PCI module.
Apr 5, 04:29 PDT
Investigating - Qualys Cloud Operations team is currently investigating an issue which is causing PCI scan results sharing from VM to PCI module to fail. Further updates will be shared as they become available.
Apr 5, 04:27 PDT
Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019
EU Platform 2: VM/PC/PCI/WAS Scans will not launch.
Resolved - This incident has been resolved.
Apr 5, 07:53 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC/PCI/WAS Scans to fail during launch with error: "Unable to communicate with Scanner Services. Please try again later." Further updates will be shared as they become available.
Apr 5, 07:23 PDT
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