Qualys, Inc. Status

US Platform 1: Qualys Container Security (CS) 1.15.0 Release Notification (CMB-141628)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:30 PDT

Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production on Qualys US Platform 1 on May 17th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141628.

US Platform 1: Container Security Sensor 1.15.0 Release Notification (CMB-141224)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:30 PDT

Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production on Qualys US Platform 1 on May 17th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141224

AU Platform 1: Patch Management (PM) 1.6.0.0 Release Notification (CMB-136132)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT

Scheduled - A new version of Patch Management (PM) 1.6.0.0 is going to be released into production.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-136132

EU Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142315)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT

Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys EU Platform1 on May 17th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142315

US Platform 4: Secure Enterprise Mobility (SEM) v1.4.0-0 Release Notification (CMB-139785)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:01 PDT

Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.4.0-0 is going to be released into production.

SEM Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-sem-1.4-release-notes.pdf

Ticket Reference for this activity: CMB-139785

IN Platform 1: AIX Client 4.10.0-27 Release Notification (CMB-141278)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:30 PDT

Scheduled - A new version of AIX Client 4.10.0-27 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-unix-4.10-release-notes.pdf

Ticket Reference for this activity: CMB-141278

US Platform 1 Under Maintenance

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Under Maintenance

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

US Platform 2 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

US Platform 3 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

US Platform 4 Under Maintenance

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

Security Configuration Assessment (SCA) Operational

Asset Inventory (AI) Operational

SaaS Detection and Response (SDR) Operational

Secure Enterprise Mobility (SEM) Under Maintenance

EU Platform 1 Under Maintenance

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView(CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Under Maintenance

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Under Maintenance

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Under Maintenance

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

EU Platform 2 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

IN Platform 1 Under Maintenance

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cloud Agent (CA) Under Maintenance

CertView (CERT) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

CA Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

Secure Enterprise Mobility (SEM) Operational

AE Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Scanning (WAS) Operational

AU Platform 1 Under Maintenance

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Malware Detection (MD) Operational

Patch Management (PM) Under Maintenance

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

CloudView (CV) Operational

SaaS Detection and Response (SDR) Operational

File Integrity Monitoring (FIM) Operational

Security Configuration Assessment (SCA) Operational

UK Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

CloudView (CV) Operational

Cloud Agent (CA) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Malware Detection (MD) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

File Integrity Monitoring (FIM) Operational

SaaS Detection and Response (SDR) Operational

Network Passive Sensor (PS) Operational

Security Configuration Assessment (SCA) Operational

Out-of-Band Configuration Assessment (OCA) Operational

PCI Platform Operational

Free Services Operational

BrowserCheck Operational

SSL Labs Operational

Qualys Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

UK Platform 1: Patch Management (PM) 1.6.0.0 Release Notification (CMB-136133) May 18, 22:00 - May 19, 04:00 PDT

A new version of Patch Management (PM) 1.6.0.0 is going to be released into production.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-136133
Posted on May 13, 11:47 PDT

US Platform 3: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142316) May 18, 22:00 - May 19, 04:00 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform3 on May 18th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142316
Posted on May 13, 02:21 PDT

US Platform 2: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142317) May 19, 02:30-08:30 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform2 on May 19th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142317
Posted on May 13, 02:23 PDT

US Platform 3: Quarterly Maintenance Notification ( CMB-126683 ) May 19, 18:00 - May 20, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on 19th May, 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 19th, 2022.

Ticket Reference for this activity: CMB-126683.

For details, please check https://www.qualys.com/notifications/platform-us3/
Posted on Mar 23, 05:47 PDT

AU Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142318) May 22, 22:00 - May 23, 04:00 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys AU Platform1 on May 22nd, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142318
Posted on May 13, 02:27 PDT

AE Platform 1: Quarterly Maintenance Notification (CMB-126684) May 23, 08:00-17:00 PDT

Planned downtime maintenance on the Qualys AE Platform 1 requires a 9-hour downtime on May 23rd, 2022, starting at 08:00 PDT and ending at 17:00 PDT on May 23rd, 2022.

Ticket Reference for this activity: CMB-126684.

For details, please check https://www.qualys.com/notifications/platform-ae1/
Posted on Mar 23, 13:06 PDT

US Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142319) May 23, 10:00-16:00 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform1 on May 23rd, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142319
Posted on May 13, 03:04 PDT

US Platform 4: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142320) May 24, 10:00-16:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 13, 03:08 PDT

Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys US Platform4 on May 24th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142320
May 13, 03:07 PDT

CA Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142321) May 25, 02:30-08:30 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys CA Platform1 on May 25th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142321
Posted on May 13, 03:10 PDT

AE Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142322) May 26, 02:30-08:30 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys AE Platform1 on May 26th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142322
Posted on May 13, 03:21 PDT

EU Platform 1: Quarterly Maintenance Notification (CMB-126685) May 26, 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on May 26th, 2022, starting at 12:00 PDT and ending at 21:00 PDT on May 26th, 2022.

Ticket Reference for this activity: CMB-126685.

For details, please check https://www.qualys.com/notifications/platform-eu1/
Posted on Mar 23, 13:13 PDT

UK Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142323) May 27, 02:30-08:30 PDT

A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys UK Platform1 on May 27th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142323
Posted on May 13, 03:23 PDT

EU Platform 2: Quarterly Maintenance Notification (CMB-126686) Jun 2, 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform 2 requires a 15-hour downtime on June 2nd, 2022, starting at 08:00 PDT and ending at 23:00 PDT on June 2nd, 2022.

Ticket Reference for this activity: CMB-126686.

For details, please check https://www.qualys.com/notifications/platform-eu2/
Posted on Mar 23, 13:23 PDT

UK Platform 1 Quarterly Maintenance Notification (CMB-126687) Jun 6, 11:00-20:00 PDT

Planned downtime maintenance on the Qualys UK Platform 1 requires an 9-hour downtime on June 6th, 2022 starting at 11:00 PST and ending at 20:00 PST on June 6th, 2022.

Ticket Reference for this activity CMB-126687.

For details, please check https://www.qualys.com/notifications/platform-uk1/
Posted on Mar 23, 07:07 PDT

AU Platform 1 Quarterly Maintenance Notification (CMB-126688) Jun 9, 02:00-11:00 PDT

Planned downtime maintenance on the Qualys AU Platform 1 requires an 8-hour downtime on June 9th, 2022 starting at 02:00 PST and ending at 11:00 PST on June 9th, 2022.

Ticket Reference for this activity CMB-126688.

For details, please check https://www.qualys.com/notifications/platform-au1/
Posted on Mar 23, 07:13 PDT

IN Platform 1 Quarterly Maintenance Notification (CMB-126689) Jun 16, 06:00-15:00 PDT

Planned downtime maintenance on the Qualys IN Platform 1 requires an 8-hour downtime on June 16, 2022 starting at 06:00 PST and ending at 15:00 PST on June 16, 2022.

Ticket Reference for this activity CMB-126689.

For details, please check https://www.qualys.com/notifications/platform-in1/
Posted on Mar 23, 07:24 PDT

Past Incidents

May 17, 2022

EU Platform 1: Asset Tagging delays (IM-9674)

Resolved - This incident has been resolved.
May 17, 05:37 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing delays in Asset Tagging (eval and re-eval) on Qualys EU Platform 1. We are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674
May 17, 04:44 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing delays in Asset Tagging (eval and re-eval) on Qualys EU Platform 1. Users will notice that information will take longer than expected time to be visible within AssetView, Global AssetView/CyberSecurity Asset Management (CSAM). Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674
May 17, 03:28 PDT

US Platform 4: Quarterly Maintenance Notification ( CMB-126682 )

Completed - The scheduled maintenance has been completed.
May 17, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 PDT

Scheduled - Planned downtime maintenance on the Qualys US Platform 4 requires a 9-hour downtime on May 16th, 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 17th, 2022.

Ticket Reference for this activity: CMB-126682.

For details, please check https://www.qualys.com/notifications/platform-us4/
Mar 23, 05:45 PDT

May 16, 2022

EU Platform 2: Patch Management (PM) 1.6.0.0 Release Notification (CMB-136128)

Completed - The scheduled maintenance has been completed.
May 16, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 11:00 PDT

EU Platform 1: Container Security Sensor 1.15.0 Release Notification (CMB-141228)

Completed - The scheduled maintenance has been completed.
May 16, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT

Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141228
May 15, 19:31 PDT

EU Platform 1: Qualys Container Security (CS) 1.15.0 Release Notification (CMB-141632)

Completed - The scheduled maintenance has been completed.
May 16, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 15, 19:25 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 13, 13:45 PDT

Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141632
May 13, 13:44 PDT

EU Platform 2: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142314)

Completed - The scheduled maintenance has been completed.
May 16, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 10:00 PDT

Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys EU Platform2 on May 16th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142314
May 13, 02:17 PDT

US Platform 3: Context XDR 1.0.4.0 Release Notification (CMB-141241)

Completed - The scheduled maintenance has been completed.
May 16, 06:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:01 PDT

Scheduled - A new version of Context XDR 1.0.4.0 is going to be released into production.

The Context XDR module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.4-release-notes.pdf

Ticket Reference for this activity: CMB-141241
May 12, 11:02 PDT

IN Platform 1: CertView 2.8.5.0 Release Notification (CMB-138261)

Completed - The scheduled maintenance has been completed.
May 16, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:30 PDT

Scheduled - A new version of CertView 2.8.5.0 is going to be released into production.

The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Ticket Reference for this activity: CMB-138261
May 12, 10:39 PDT

IN Platform 1: Qualys Suite QWEB-10.18.2.0-1 Release Notification (CMB-142313)

Completed - The scheduled maintenance has been completed.
May 16, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 PDT

Scheduled - A new release of Qualys Suite QWEB-10.18.2.0-1 is scheduled to be released into production on Qualys IN Platform1 on May 15th, 2022.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.2-release-notes.pdf

Ticket Reference for this activity: CMB-142313
May 13, 02:14 PDT

CA Platform 1: Container Security Sensor 1.15.0 Release Notification (CMB-141231)

Completed - The scheduled maintenance has been completed.
May 16, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:30 PDT

CA Platform 1: Cloud Agent (CA) AIX 4.10.0-27 Release Notification (CMB-141279)

Completed - The scheduled maintenance has been completed.
May 16, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:30 PDT

Scheduled - A new version of AIX Client 4.10.0-27 is scheduled to be released into production on Qualys CA Platform 1 on May 15th, 2022. The deployment is completely transparent to users and will require no downtime

Release notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-agent-unix-4.10-release-notes.pdf

Ticket reference for the activity: CMB-141279.
May 11, 00:09 PDT

UK Platform 1: Qualys Container security module is inaccessible with error "503 Service Temporarily Unavailable" (IM-9688)

Resolved - This incident has been resolved.
May 16, 00:43 PDT

Monitoring - Qualys Cloud Platform Operations team has implemented a fix for the issue causing the Container security module to become unavailable with the error message: '"503 Service Temporarily Unavailable" and we are monitoring the results. Users will be able to access the Container Security module. Further updates will be shared as they become available.
Ticket reference for this activity: IM-9688.
May 16, 00:18 PDT

Investigating - Qualys Cloud Platform Operations team is investigating an issue causing the Container security module to become unavailable with the error message: '"503 Service Temporarily Unavailable". Further updates will be shared as they become available.
Ticket reference for this activity: IM-9688.
May 15, 16:18 PDT

May 15, 2022

May 14, 2022

No incidents reported.

May 13, 2022

UK Platform 1: QWEB-10.18.1.0-2 Release Notification (CMB-140504)

Completed - The scheduled maintenance has been completed.
May 13, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 02:30 PDT

Scheduled - A new release of Qualys Suite QWEB-10.18.1.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.18.1-release-notes.pdf

Ticket Reference for this activity: CMB-140504
Apr 27, 15:02 PDT

US Platform 4: Modules unavailable Intermittently or returning error code 503. (IM-9680)

Resolved - This incident has been resolved.
May 13, 07:08 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the modules to be inaccessible intermittently or returning error code 503 on Qualys US Platform 4. The modules are accessible and we will monitor the results. Further updates will be shared as they become available.

Ticket reference for this Incident: IM-9680
May 13, 05:23 PDT

Identified - Qualys Platform Operations has identified an issue causing the modules to be inaccessible intermittently or returning error code 503 on Qualys US Platform 4 and they are working on the fix. Further updates will be shared as they become available.

Ticket reference for this Incident: IM-9680
May 13, 04:07 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the modules to be inaccessible intermittently or returning error code 503 on Qualys US Platform 4.

Further updates will be shared as they become available.

Ticket reference for this Incident: IM-9680
May 12, 23:51 PDT

CA Platform 1: Quarterly Maintenance Notification ( CMB-126681 )

Completed - The scheduled maintenance has been completed.
May 13, 04:00 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 13, 02:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 18:00 PDT

Scheduled - Planned downtime maintenance on the Qualys CA Platform 1 requires a 9-hour downtime on 12th May 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 13th, 2022.

Ticket Reference for this activity: CMB-126681.

For details, please check https://www.qualys.com/notifications/platform-ca1/
Mar 23, 05:41 PDT

May 12, 2022

EU Platform 2: Context XDR (XDR) 1.0.3.0 Release Notification (CMB-139144)

Completed - The scheduled maintenance has been completed.
May 12, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:30 PDT

Scheduled - A new version of Context XDR 1.0.3.0 is going to be released into production on Qualys EU Platform 2 on May 12th, 2022.

The Context XDR module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.3-release-notes.pdf

Ticket Reference for this activity: CMB-139144
May 11, 21:53 PDT

EU Platform 1: Network Passive Sensor (PS) 1.4.2.0 Release Notification (CMB-138960)

Completed - The scheduled maintenance has been completed.
May 12, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 PDT

Scheduled - A new version of Network Passive Sensor (PS) 1.4.2.0 is going to be released into production on EU Platform1 on May 12th, 2022.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-138960.
May 11, 21:47 PDT

EU Platform 1: Qualys Container Security Sensor 1.15.0 Release Notification (CMB-141228)

Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 12, 09:27 PDT

Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141228
May 6, 14:09 PDT

EU Platform 1: Qualys Container Security (CS) 1.15.0 Release Notification (CMB-141632)

AE Platform 1: QWEB-10.18.1.0-2 Release Notification (CMB-140503)

Completed - The scheduled maintenance has been completed.
May 12, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 02:30 PDT

EU Platform 1: Secure Enterprise Mobility (SEM) v1.4.0-0 Release Notification (CMB-139786)

Completed - The scheduled maintenance has been completed.
May 12, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 02:30 PDT

EU Platform 1: Delay in Tag Evaluation. (IM-9674)

Resolved - This incident has been resolved.
May 12, 08:05 PDT

Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing Tag evaluation delays on Qualys EU Platform 1 and we are monitoring the results. The lag for tag evaluation is on a reducing trend.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674.
May 12, 05:59 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue on EU Platform 1 that is causing Tag evaluation delays. Users will notice that information will take longer than expected time to be visible within AssetView, and CyberSecurity Asset Management.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-9674.
May 12, 03:39 PDT

US Platform 1: Context XDR 1.0.4.0 Release Notification (CMB-141239)

Completed - The scheduled maintenance has been completed.
May 12, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 PDT

Scheduled - A new version of Context XDR 1.0.4.0 is going to be released into production on Qualys US Platform 1 on May 12th, 2022. The Context XDR module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.4-release-notes.pdf

Ticket Reference for this activity: CMB-141239
May 6, 04:48 PDT

IN Platform 1: File Integrity Monitoring (FIM) 3.4.0.0 Release Notification (CMB-139813)

Completed - The scheduled maintenance has been completed.
May 12, 04:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:31 PDT

Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production on IN Platform 1 on May 11th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf

Ticket reference for this activity CMB-139813.
May 6, 04:50 PDT

US Platform 3: Qualys Container Security (CS) 1.15.0 Release Notification (CMB-141630)

Completed - The scheduled maintenance has been completed.
May 12, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 PDT

Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production on Qualys US Platform 3 on May 11th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141630
May 6, 05:07 PDT

US Platform 3: Container Security Sensor 1.15.0 Release Notification (CMB-141226)

Completed - The scheduled maintenance has been completed.
May 12, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 PDT

Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production on Qualys US Platform 3 on May 11th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141226
May 6, 04:38 PDT

May 11, 2022

ALL Shared Platforms : Agents unable to process the PM deployment jobs ( IM-9667 )

Resolved - This incident has been resolved.
May 11, 22:28 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 09:03 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue where agents are unable to detect the latest missing patches due to the impact on Patch Scans. Agents may not be able to process the PM deployment jobs as well. Further updates will be shared as they become available.

The ticket reference for this incident is IM-9667
May 11, 03:38 PDT

CA Platform 1: QWEB-10.18.1.0-2 Release Notification (CMB-140502)

Completed - The scheduled maintenance has been completed.
May 11, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 02:30 PDT

May 10, 2022

US Platform 4: QWEB-10.18.1.0-2 Release Notification (CMB-140501)

Completed - The scheduled maintenance has been completed.
May 10, 16:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 10:00 PDT

May 9, 2022

EU Platform 1: SaaS Detection and Response (SDR) 1.6.0 Release Notification (CMB-137941)

Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment.
We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.

Ticket reference for this Incident: CMB-137941.
May 9, 23:08 PDT

Scheduled - A new version of SaaS Detection and Response (SDR) 1.6.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.6-release-notes.pdf

Ticket reference for this activity: CMB-137941
May 6, 16:57 PDT

IN Platform 1: CyberSecurity Asset Management (CSAM) 2.9.0.0 Release Notification (CMB-139295)

Completed - The scheduled maintenance has been completed.
May 9, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 15:31 PDT

Scheduled - A new release of CyberSecurity Asset Management (CSAM) 2.9.0.0 is scheduled to be released into production.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-gav-csam-2.9-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-gav-csam-2.9-api-release-notes.pdf

Ticket Reference for this activity: CMB-139295
May 5, 13:00 PDT

AE Platform 1: SaaS Detection and Response (SDR) 1.6.0 Release Notification (CMB-137944)

Completed - The scheduled maintenance has been completed.
May 9, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT

IN Platform 1: CloudView (CV) v1.22.0.0 Release Notification (CMB-137751)

Completed - The scheduled maintenance has been completed.
May 9, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 11:00 PDT

Scheduled - A new version of CloudView (CV) v1.22.0.0 is scheduled to be released into production.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-137751
May 6, 11:58 PDT

IN Platform 1: Qualys Container Security (CS) 1.15.0 Release Notification (CMB-141634)

Completed - The scheduled maintenance has been completed.
May 9, 16:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT

US Platform 1: QWEB-10.18.1.0-2 Release Notification (CMB-140500)

Completed - The scheduled maintenance has been completed.
May 9, 16:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT

IN Platform 1: Qualys Container Security Sensor 1.15.0 Release Notification (CMB-142165)

Completed - The scheduled maintenance has been completed.
May 9, 15:00 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 9, 10:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 10:00 PDT

Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-142165
May 6, 14:07 PDT

IN Platform 1: Qualys Suite PORTAL 3.11.0.0 Release Notification (CMB-139325)

Completed - The scheduled maintenance has been completed.
May 9, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 09:30 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.11.0.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.11-release-notes.pdf

Ticket Reference for this activity: CMB-139325
May 5, 12:50 PDT

US Platform 3: Secure Enterprise Mobility (SEM) v1.4.0-0 Release Notification (CMB-139784)

Completed - The scheduled maintenance has been completed.
May 9, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 02:30 PDT

AU Platform 2: QWEB-10.18.1.0-2 Release Notification (CMB-140499)

Completed - The scheduled maintenance has been completed.
May 9, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:00 PDT

CA Platform 1: Qualys Container Security (CS) 1.15.0 Release Notification (CMB-141635)

Completed - The scheduled maintenance has been completed.
May 9, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 PDT

Scheduled - A new release of Qualys Container Security (CS) 1.15.0 is scheduled to be released into production on Qualys CA Platform 1 on May 8th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.15.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-141635.
May 6, 05:07 PDT

UK Platform 1: SaaS Detection and Response (SDR) 1.6.0 Release Notification (CMB-137946)

Completed - The scheduled maintenance has been completed.
May 9, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 PDT

CA Platform 1: Container Security Sensor 1.15.0 Release Notification (CMB-141231)

Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We would reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
May 9, 03:28 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 9, 01:17 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:30 PDT

Scheduled - A new release of Container Security Sensor 1.15.0 is scheduled to be released into production on Qualys CA Platform 1 on May 8th, 2022. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.15.0-release-notes.pdf

Ticket Reference for this activity: CMB-141231
May 6, 04:38 PDT

May 8, 2022

IN Platform 1: CertView 2.8.5.0 Release Notification (CMB-138261)

Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment.
We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.

Ticket reference for this Incident: CMB-138261.
May 8, 22:54 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:30 PDT

Scheduled - A new version of CertView 2.8.5.0 is going to be released into production on Qualys IN Platform 1 on May 8th, 2022. The CertView module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf

Ticket reference for this activity CMB-138261.
May 6, 04:45 PDT

May 7, 2022

No incidents reported.

May 6, 2022

US Platform 1: Quarterly Maintenance Notification ( CMB-126679 )

Completed - The scheduled maintenance has been completed.
May 6, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 18:00 PDT

Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on 5th May, 2022, starting at 18:00 PDT and ending at 03:00 PDT on May 6th, 2022.

Ticket Reference for this activity: CMB-126679

For details, please check https://www.qualys.com/notifications/platform-us1/
Mar 23, 05:36 PDT

May 5, 2022

IN Platform 1: Network Passive Sensor (PS) 1.4.1.0 Release Notification (CMB-132801)

Completed - The scheduled maintenance has been completed.
May 5, 16:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 10:31 PDT

Scheduled - A new version of Network Passive Sensor (PS) 1.4.1.0 is going to be released into production.

The Network Passive Sensor (PS) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-132801.
May 2, 12:17 PDT

EU Platform 2: File Integrity Monitoring (FIM) 3.4.0.0 Release Notification (CMB-139812)

Completed - The scheduled maintenance has been completed.
May 5, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 PDT

Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production on EU Platform 2 on May 5th, 2022. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-139812.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf
May 1, 22:56 PDT

UK Platform 1: CertView 2.8.5.0 Release Notification (CMB-138265)

Completed - The scheduled maintenance has been completed.
May 5, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:30 PDT

Scheduled - A new version of CertView 2.8.5.0 is going to be released into production. The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138265.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf
Apr 29, 13:27 PDT

US Platform 2: QWEB-10.18.1.0-2 Release Notification (CMB-140498)

Completed - The scheduled maintenance has been completed.
May 5, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 02:30 PDT

US Platform 4: Slowness in UI and API (IM-9641)

Resolved - This incident has been resolved.
May 5, 07:28 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 06:30 PDT

Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing slowness across the US Platform 4 UI/API and all modules except FIM are loading as expected. CS and EDR modules are also consistently accessible. FIM module is inaccessible and we are working on a fix. Further updates will be shared as they become available.

Ticket reference for this activity: IM-9641.
May 5, 04:32 PDT

Identified - Qualys Cloud Platform Operations has identified the issue causing slowness across the US Platform 4 UI/API and a fix is being implemented. CS and EDR modules are intermittently inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-9641.
May 5, 02:01 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing slowness across the US Platform 4 UI/API. CS and EDR modules are intermittently inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-9641.
May 5, 01:11 PDT

US Platform 4: File Integrity Monitoring (FIM) 3.4.0.0 Release Notification (CMB-139810)

Completed - The scheduled maintenance has been completed.
May 5, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:30 PDT

Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-139810.

https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf
Apr 29, 13:31 PDT

US Platform 2: Context XDR 1.0.4.0 Release Notification (CMB-141240)

Completed - The scheduled maintenance has been completed.
May 5, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 00:00 PDT

Scheduled - A new version of Context XDR 1.0.4.0 is going to be released into production. The Context XDR module may temporarily be unavailable during this period.

https://www.qualys.com/docs/release-notes/qualys-context-xdr-1.0.4-release-notes.pdf

Ticket Reference for this activity: CMB-141240
May 2, 10:45 PDT

AU Platform 1: CloudView v1.22.0.0 Release Notification (CMB-137754)

Completed - The scheduled maintenance has been completed.
May 5, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:30 PDT

Scheduled - A new version of CloudView (CV) v1.22.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-137754
Apr 29, 06:03 PDT

US Platform 3: QWEB-10.18.1.0-2 Release Notification (CMB-140497)

Completed - The scheduled maintenance has been completed.
May 5, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 PDT

US Platform 2: Secure Enterprise Mobility (SEM) v1.4.0-0 Release Notification (CMB-139783)

Completed - The scheduled maintenance has been completed.
May 5, 03:30 PDT

Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:32 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:32 PDT

Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.4.0-0 is going to be released into production.

SEM Module may temporarily be unavailable during the deployment window.

Release Note: https://www.qualys.com/docs/release-notes/qualys-sem-1.4-release-notes.pdf

Ticket Reference for this activity: CMB-139783
Apr 29, 05:29 PDT

UK Platform 1: Network Passive Sensor (PS) 1.4.2.0 Release Notification (CMB-138966)

Completed - The scheduled maintenance has been completed.
May 5, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:30 PDT

Scheduled - A new version of Network Passive Sensor (PS) 1.4.2.0 is going to be released into production on UK Platform1 on May 4th, 2022.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-138966.
May 4, 20:55 PDT

AE Platform 1: CertView 2.8.5.0 Release Notification (CMB-138263)

Completed - The scheduled maintenance has been completed.
May 5, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:32 PDT

Scheduled - A new version of CertView 2.8.5.0 is going to be released into production. The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138263.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf
Apr 29, 13:25 PDT

May 4, 2022

EU Platform 2: CloudView v1.22.0.0 Release Notification (CMB-137750)

Completed - The scheduled maintenance has been completed.
May 4, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 11:00 PDT

AU Platform 1: CertView 2.8.5.0 Release Notification (CMB-138264)

Completed - The scheduled maintenance has been completed.
May 4, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 03:30 PDT

Scheduled - A new version of CertView 2.8.5.0 is going to be released into production. The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138264.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf
Apr 29, 13:23 PDT

US Platform 4: CloudView v1.22.0.0 Release Notification (CMB-137748)

Completed - The scheduled maintenance has been completed.
May 4, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:30 PDT

EU Platform 1: File Integrity Monitoring (FIM) 3.4.0.0 Release Notification (CMB-139811)

Completed - The scheduled maintenance has been completed.
May 4, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:30 PDT

Scheduled - A new version of File Integrity Monitoring (FIM) 3.4.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity CMB-139811.

https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.3.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.4.0-release-notes.pdf
Apr 29, 13:33 PDT

EU Platform 1: QWEB-10.18.1.0-2 Release Notification (CMB-140496)

Completed - The scheduled maintenance has been completed.
May 4, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:00 PDT

US Platform 4: Network Passive Sensor (PS) 1.4.2.0 Release Notification (CMB-138959)

Completed - The scheduled maintenance has been completed.
May 4, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:32 PDT

Scheduled - A new version of Network Passive Sensor (PS) 1.4.2.0 is going to be released into production on US Platform4 on May 3rd, 2022.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-138959.
May 3, 20:28 PDT

US Platform 4: CertView 2.8.5.0 Release Notification (CMB-138258)

Completed - The scheduled maintenance has been completed.
May 4, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:32 PDT

Scheduled - A new version of CertView 2.8.5.0 is going to be released into production. The CertView module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-138258.

https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.5-release-notes.pdf
Apr 29, 13:18 PDT

AU Platform 1: Endpoint Detection and Response (EDR) 2.0.0 Release Notification (CMB-138929)

Completed - The scheduled maintenance has been completed.
May 4, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 21:32 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 2.0.0 is going to be released into production. Endpoint Detection and Response module may temporarily be unavailable during this period.

Ticket reference for this activity CMB-138929.

https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-2.0-release-notes.pdf
Apr 29, 13:38 PDT

EU Platform 2: Cloud Agent (CA) and Qualys Gateway Service (QGS) Maintenance (CMB-139574)

Scheduled - Qualys Cloud Platform Operations will be performing configuration file changes on Cloud Agent (CA) and Qualys Gateway Service (QGS) modules on Qualys EU Platform 2.

The total duration of the maintenance would be of 6 hours starting from 4th May at 10:00 AM PST, where users may expect intermittent connectivity loss during the period of the maintenance.

The ticket Reference for this activity is CMB-139574.
May 4, 00:55 PDT

US Platform 2: Cloud Agent (CA) and Qualys Gateway Service (QGS) Maintenance (CMB-139570)

Scheduled - Qualys Cloud Platform Operations will be performing configuration file changes on Cloud Agent (CA) and Qualys Gateway Service (QGS) modules on Qualys US Platform 2.

The total duration of the maintenance would be of 6 hours starting from 4th May at 21:30 AM PST, where users may expect intermittent connectivity loss during the period of the maintenance.

The ticket Reference for this activity is CMB-139570.
May 2, 03:57 PDT

May 3, 2022

UK Platform 1: Qualys Container security module is inaccessible with error "503 Service Temporarily Unavailable" (IM-9632)

Resolved - This incident has been resolved.
May 3, 16:31 PDT

Update - We are continuing to monitor for any further issues.
May 3, 13:13 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 13:08 PDT