Qualys, Inc. Status

All Systems Operational

US Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView (CERT) Operational

Asset Inventory ( AI) Operational

US Platform 2 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Container Security (CS) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

Cert View (CV) Operational

CloudView (CV) Operational

IT Asset Management (ITAM) Operational

US Platform 3 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Asset Inventory ( AI) Operational

EU Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView(CERT) Operational

Asset Inventory ( AI) Operational

EU Platform 2 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

Container Security (CS) Operational

CloudView (CV) Operational

IT Asset Management (ITAM) Operational

IN Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView Operational

Asset Inventory ( AI) Operational

PCI Platform Operational

Free Services Operational

FreeScan Operational

BrowserCheck Operational

SSL Labs Operational

US Platform 4 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView (CERT) Operational

IT Asset Management (ITAM) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2019

No incidents reported today.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

[Scheduled] US Shared Cloud Platform 3 Release: Qualys Cloud Suite 8.16

Completed - The scheduled maintenance has been completed.
Jan 15, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:00 PST

Scheduled - A new release of Qualys Cloud Suite 8.16 is scheduled to be released in production on the US Shared Cloud Platform 3 on Jan 15, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here: https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.16-release-notes.pdf
Dec 20, 12:58 PST

EU Platform 2 - Indication of Compromise(IOC) Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 15, 06:18 PST

Identified - A new update for Indication of Compromise(IOC) module is scheduled to be released into production on the Qualys EU Platform 2 on Jan 15, 2019 for 4 hrs starting 05:45 hrs PST. Indication of Compromise(IOC) module may not be functional during this period.
Jan 15, 05:42 PST

US Platform 2 - Indication of Compromise(IOC) Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 15, 05:41 PST

Identified - A new update for Indication of Compromise(IOC) module is scheduled to be released into production on the Qualys US Platform 1 on Jan 15, 2019 for 4 hrs starting 04:45 hrs PST. Indication of Compromise(IOC) module may not be functional during this period.
Jan 15, 04:41 PST

US Platform 1 - Indication of Compromise(IOC) Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 15, 01:44 PST

Identified - A new update for Indication of Compromise(IOC) module is scheduled to be released into production on the Qualys US Platform 1 on Jan 15, 2019 for 4 hrs starting 01:30 hrs PST. Indication of Compromise(IOC) module may not be functional during this period.
Jan 15, 01:18 PST

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

US_Platform 1: VM/PC Scans show in "Loading" Status

Resolved - This incident has been resolved.
Jan 12, 11:47 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 11:00 PST

Investigating - Qualys Cloud Platform Operations is currently investigating VM/PC Scans which are show in "Loading" Status, even though the actual state is "Finished".
Jan 12, 06:48 PST

Jan 11, 2019

[Scheduled] EU Shared Cloud Platform 2 Release: CA, AV, TP, SAQ & WAS

Completed - The scheduled maintenance has been completed.
Jan 11, 05:05 PST

Scheduled - A new release of Qualys Cloud Platform 2.35 is scheduled to be released in production on the EU Shared Cloud Platform 2 on Jan 9, 2019. The deployment is completely transparent to users and will require no downtime.

For details of the release, see: - https://blog.qualys.com/technology/2018/11/26/qualys-cloud-platform-2-35-new-features
Dec 20, 13:30 PST

Jan 10, 2019

[Scheduled] US Shared Cloud Platform 3 Release: CA, AV, TP, SAQ & WAS

Completed - The scheduled maintenance has been completed.
Jan 10, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 10:00 PST

Scheduled - A new release of Qualys Cloud Platform 2.35 is scheduled to be released in production on the US Shared Cloud Platform 3 on Jan 10 2019. The deployment is completely transparent to users and will require no downtime.

For details of the release, see: - https://blog.qualys.com/technology/2018/11/26/qualys-cloud-platform-2-35-new-features
Dec 20, 13:33 PST

Jan 9, 2019

EU Platform 2 - Cloudview Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 9, 23:42 PST

Update - The scheduled maintenance has been completed
Jan 9, 12:26 PST

Update - We are continuing to work on a fix for this issue.
Jan 9, 03:57 PST

Identified - A new update for Cloudview module is scheduled to be released into production on the Qualys EU Platform 2 on Jan 9, 2019 for 8 hrs starting 01:00 hrs PST. Cloudview module may not be functional during this period.
Jan 9, 00:55 PST

[Scheduled] US Shared Cloud Platform 1 Release: CA, AV, TP, SAQ & WAS

Completed - The scheduled maintenance has been completed.
Jan 9, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 10:00 PST

Scheduled - A new release of Qualys Cloud Platform 2.35 is scheduled to be released in production on the US Shared Cloud Platform 1 on Jan 9 2019. The deployment is completely transparent to users and will require no downtime.

For details of the release, see: - https://blog.qualys.com/technology/2018/11/26/qualys-cloud-platform-2-35-new-features
Dec 20, 13:46 PST

US Platform 3: UI Unavailable

Resolved - This incident has been resolved.
Jan 9, 14:06 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 9, 13:14 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 9, 13:09 PST

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing US Platform 3 UI to be unreachable. Further updates will be shared as they become available.
Jan 9, 12:53 PST

US Platform 2 - Cloudview Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 9, 11:44 PST

Identified - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 2 on Jan 9, 2019 for 8 hrs starting 07:15 hrs PST. Cloudview module may not be functional during this period.
Jan 9, 07:15 PST

US Platform 1 - Cloudview Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 9, 03:56 PST

Identified - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 1 on Jan 8, 2019 for 4 hrs starting 23:30 hrs PT. Cloudview module may not be functional during this period.
Jan 8, 23:21 PST

EU Platform 2 - Cloudview Upgrade Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jan 9, 00:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 19:31 PST

Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys EU Platform 2 on Jan 8, 2019 for 5 hrs starting 19:30 hrs PST. Cloudview module may not be functional during this period.
Jan 8, 19:29 PST

Jan 8, 2019

[Scheduled] EU Shared Cloud Platform 2 Release: Qualys Cloud Suite 8.16

Completed - The scheduled maintenance has been completed.
Jan 8, 23:27 PST

Scheduled - A new release of Qualys Cloud Suite 8.16 is scheduled to be released in production on the EU Shared Cloud Platform 1 on Jan 04, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here: https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.16-release-notes.pdf
Dec 20, 13:10 PST

[Scheduled] US Shared Cloud Platform 2 Release: CA, AV, TP, SAQ & WAS

Completed - The scheduled maintenance has been completed.
Jan 8, 16:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 10:00 PST

Scheduled - A new release of Qualys Cloud Platform 2.35 is scheduled to be released in production on the US Shared Cloud Platform 2 on Jan 8 2019. The deployment is completely transparent to users and will require no downtime.

For details of the release, see: - https://blog.qualys.com/technology/2018/11/26/qualys-cloud-platform-2-35-new-features
Dec 20, 13:39 PST

US Platform 2: intermittent login failures from UI and API

Resolved - This incident has been resolved.
Jan 8, 13:28 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 8, 13:11 PST

Investigating - Qualys Cloud Platform Operations is currently investigating an issue where users are experiencing intermittent login failures from both UI and API on US Platform 2. Further updates will be shared as they become available.
Jan 8, 10:00 PST

IND Platform 1 - Cloudview Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 8, 07:50 PST

Identified - A new update for Cloudview module is scheduled to be released into production on the Qualys IND Platform 1 on Jan 8, 2019 for 4 hrs starting 1:15 hrs PT. Cloudview module may not be functional during this period.
Jan 8, 01:13 PST

US Platform 1: VM/PC Scans are showing incorrect status.

Resolved - This incident has been resolved.
Jan 8, 00:19 PST

Monitoring - The Qualys Cloud Platform Operations has taken a corective action for this issue. We currently see the backlog in decreasing trend. An update would be available as and when the backlog is at optimal levels.
Jan 7, 04:02 PST

Identified - The Qualys Cloud Platform Operations has identified the issue and a corrective action is being taken for it on the platform. Further updates will be shared as they become available.
Jan 6, 20:53 PST

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available. Impact: Customers are not able to download scan results/reports as scan showing incorrect status on the UI.
Jan 6, 19:06 PST

Jan 7, 2019

[Scheduled] EU Shared Cloud Platform 1 Release: Qualys Cloud Suite 8.16

Completed - The scheduled maintenance has been completed.
Jan 7, 14:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 PST

Scheduled - A new release of Qualys Cloud Suite 8.16 is scheduled to be released in production on the EU Shared Cloud Platform 1 on Jan 7, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here: https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.16-release-notes.pdf
Dec 20, 13:07 PST

US Platform 3 - Cloudview Upgrade Maintenance Notification

Resolved - This incident has been resolved.
Jan 7, 02:39 PST

Identified - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 3 on Jan 3, 2019 for 4 hrs starting 12:00 hrs PT. Cloudview module may not be functional during this period.
Jan 3, 23:23 PST

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.