IN Cloud Platform 1 - Patch Management (PM) 1.3.1.0 - Upgrade Maintenance Notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:30 PDT
Scheduled - Patch Management (PM) 1.3.1.0 is scheduled to be released into production on the Qualys IN Platform 1 on October 18th, 2019.
EU Cloud Platform 2 - Patch Management (PM) 1.3.1.0 - Upgrade Maintenance Notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:30 PDT
Scheduled - Patch Management (PM) 1.3.1.0 is scheduled to be released into production on the Qualys EU Platform 2 on October 18th, 2019.
EU Cloud Platform 1 - Patch Management (PM) 1.3.1.0 - Upgrade Maintenance Notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:30 PDT
Scheduled - Patch Management (PM) 1.3.1.0 is scheduled to be released into production on the Qualys EU Platform 1 on October 18th, 2019.
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CERT) Operational
CloudView (CV) ? Operational
Asset Inventory ( AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Asset Inventory (AI) Operational
Secure Enterprise Mobility (SEM) Beta Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
CertView (CERT) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
US Platform 4 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
CloudView (CV) Operational
EU Platform 1 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory ( AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Under Maintenance
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
EU Platform 2 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Under Maintenance
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
IN Platform 1 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory ( AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Under Maintenance
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CA Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU Platform 2 Quarterly Maintenance Notification Oct 31, 12:00-20:00 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on October 31 2019 starting at 12:00 PDT and ending at 20:00 PDT on October 31 2019.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Sep 16, 00:53 PDT
Qualys mPOD Quarterly Maintenance Notification Nov 4, 20:00 - Nov 5, 04:00 PDT
Planned downtime maintenance on the Qualys mPOD Platform requires an 8-hour downtime on November 04 2019 starting at 20:00 PST and ending at 04:00 PST on November 05 2019.
Posted on Sep 16, 01:37 PDT
US Platform 2 Quarterly Maintenance Notification Nov 7, 17:00 - Nov 8, 01:00 PDT
Planned downtime maintenance on the Qualys US Platform 2 requires an 8-hour downtime on November 07 2019 starting at 17:00 PST and ending at 01:00 PST on November 08 2019.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Sep 16, 01:51 PDT
IN Platform 1 Quarterly Maintenance Notification Nov 12, 05:00-13:00 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires an 8-hour downtime on November 12 2019 starting at 05:00 PST and ending at 13:00 PST on November 12 2019.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Sep 16, 02:01 PDT
CA Platform 1 Quarterly Maintenance Notification Nov 14, 17:00 - Nov 15, 01:00 PDT
Planned downtime maintenance on the Qualys CA Platform 1 requires an 8-hour downtime on November 14 2019 starting at 17:00 PST and ending at 01:00 PST on November 15 2019.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Sep 16, 03:23 PDT
US Platform 4 Quarterly Maintenance Notification Nov 18, 17:00 - Nov 19, 01:00 PDT
Planned downtime maintenance on the Qualys US Platform 4 requires an 8-hour downtime on November 18 2019 starting at 17:00 PST and ending at 01:00 PST on November 18 2019.

For details, see https://www.qualys.com/notifications/platform-us4/
Posted on Sep 23, 22:10 PDT
EU Platform 1 Quarterly Maintenance Notification Nov 21, 11:00-19:00 PDT
Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on November 21 2019 starting at 11:00 PST and ending at 19:00 PST on November 21 2019.

For more details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Sep 16, 02:36 PDT
US Platform 1 Quarterly Maintenance Notification Dec 5, 17:00 - Dec 6, 01:00 PDT
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on December 5 2019 starting at 17:00 PST and ending at 01:00 PST on December 6 2019.

For details, see https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Sep 25, 01:45 PDT
US Platform 3 Quarterly Maintenance Notification Dec 12, 17:00 - Dec 13, 01:00 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires an 8-hour downtime on December 12 2019 starting at 17:00 PST and ending at 01:00 PST on December 13 2019.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Sep 23, 22:21 PDT
Past Incidents
Oct 18, 2019
US Cloud Platform 4 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 18, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the US Cloud Platform 4 on 17th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 14, 21:31 PDT
Oct 17, 2019
EU Cloud Platform 2 - Asset Inventory (AI) 1.4.0.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 16:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 14:45 PDT
Scheduled - Asset Inventory (AI) 1.4.0.3 is scheduled to be released into production on the Qualys EU Platform 2 on October 17th, 2019.
Oct 17, 14:41 PDT
EU Cloud Platform 1 - Asset Inventory (AI) 1.4.0.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 16:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 14:45 PDT
Scheduled - Asset Inventory (AI) 1.4.0.3 is scheduled to be released into production on the Qualys EU Platform 1 on October 17th, 2019.
Oct 17, 14:40 PDT
US Cloud Platform 2 - File Integrity Monitoring (FIM) 2.0.1.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 12:30 PDT
Scheduled - File Integrity Monitoring (FIM) 2.0.1.3 is scheduled to be released into production on the Qualys US Cloud Platform 2 on October 17th, 2019.
Oct 17, 12:29 PDT
US Cloud Platform 3 - Asset Inventory (AI) 1.4.0.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 13:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:45 PDT
Scheduled - Asset Inventory (AI) 1.4.0.3 is scheduled to be released into production on the Qualys US Platform 3 on October 17th, 2019.
Oct 17, 10:38 PDT
US Cloud Platform 1 - Asset Inventory (AI) 1.4.0.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 12:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:45 PDT
Scheduled - Asset Inventory (AI) 1.4.0.3 is scheduled to be released into production on the Qualys US Platform 1 on October 17th, 2019.
Oct 17, 10:37 PDT
US Cloud Platform 2 Emergency Release: Qualys Gateway Service (QGS) Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 10:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:30 PDT
Scheduled - A new update for Qualys Gateway Service (QGS) 1.1.1 is scheduled to be released into production on the Qualys US Cloud Platform 2 on October 17, 2019. Qualys Gateway Service (QGS) module may not be functional during this period.
Oct 17, 03:30 PDT
US Cloud Platform 3 : Patch Management (PM) - Module Upgrade Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 17, 10:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:15 PDT
Scheduled - A new update ( 1.3.1.0) for the Patch Management (PM) module is scheduled to be released into production on the Qualys US Cloud Platform 3 on October 17, 2019.
Oct 17, 03:13 PDT
US Cloud Platform 3 Release: Qualys Secure Enterprise Mobility (SEM) UI Patch
Completed - The scheduled maintenance has been completed.
Oct 17, 06:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 05:15 PDT
Scheduled - A new release of Qualys Secure Enterprise Mobility (SEM) UI Patch is scheduled to be released in production on Qualys US Platform 3. UI service will not be available for SEM Module during maintenance window.
Oct 17, 05:01 PDT
CA Cloud Platform 1 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 02:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the CA Cloud Platform 1 on 17th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 14, 21:32 PDT
US Cloud Platform 2 Release: Qualys Secure Enterprise Mobility (SEM) v0.9.1 UI Patch
Completed - The scheduled maintenance has been completed.
Oct 17, 05:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 05:00 PDT
Scheduled - A new release of Qualys Secure Enterprise Mobility (SEM) v0.9.1 UI Patch is scheduled to be released in production on Qualys US Platform 2.
Oct 17, 04:25 PDT
US Pod 3 - CloudView 1.9.0 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:25 PDT
Scheduled - CloudView 1.9.0 is scheduled to be released into production on Qualys US Cloud Platform 3 on October 16th, 2019.
This is an extension for the status update mentioned in https://status.qualys.com/incidents/lq5rn5rv7zwz.
Oct 16, 20:36 PDT
Oct 16, 2019
US Cloud Platform 2 - ITAM 1.4.0.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 16, 17:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 15:43 PDT
Scheduled - ITAM 1.4.0.3 is scheduled to be released into production on the Qualys US Platform 2 on October 16th, 2019.
Oct 16, 15:42 PDT
US Pod 3 - CloudView 1.9.0 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 16, 17:37 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 15:37 PDT
Scheduled - CloudView 1.9.0 is scheduled to be released into production on the Qualys US Pod 3 on October 16th, 2019.
Oct 16, 15:36 PDT
US Cloud Platform 3 - File Integrity Monitoring (FIM) 2.0.1.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 16, 14:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 12:27 PDT
Scheduled - File Integrity Monitoring (FIM) 2.0.1.3 is scheduled to be released into production on the Qualys US Cloud Platform 3 on October 16th, 2019.
Oct 16, 12:26 PDT
US Cloud Platform 1 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 16, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 10:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the US Cloud Platform 1 on 16th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 14, 21:18 PDT
US Cloud Platform 1 - File Integrity Monitoring (FIM) 2.0.1.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 16, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:00 PDT
Scheduled - File Integrity Monitoring (FIM) 2.0.1.3 is scheduled to be released into production on the Qualys US Cloud Platform 1 on October 16th, 2019.
Oct 16, 10:56 PDT
US Cloud Platform 3 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 16, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:01 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the US Cloud Platform 3 on 16th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 14, 21:15 PDT
Oct 15, 2019
IN Cloud Platform 1 Release: Indication of Compromise (IOC) Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:15 PDT
Scheduled - A new update for the Indication of Compromise (IOC) 2.0 module is scheduled to be released into production. This is an extension to the activity https://status.qualys.com/incidents/64f27k2zqvx7

More Details on Indication of Compromise (IOC) 2.0 can be obtained from the link - https://www.qualys.com/docs/release-notes/ioc-v2.0-release-notes.pdf
Oct 15, 00:04 PDT
EU Cloud Platform 1 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 15, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the EU Cloud Platform 1 on 15th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 14, 21:11 PDT
US Cloud Platform 1 - File Integrity Monitoring (FIM) 2.0.1.2 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 15, 13:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:15 PDT
Scheduled - File Integrity Monitoring (FIM) 2.0.1.2 is scheduled to be released into production on the Qualys US Cloud Platform 1 on October 15th, 2019.
Oct 15, 00:12 PDT
US Cloud Platform 1 Emergency Release: Container Security (CS) Qualys CMS 1.6.1.3
Completed - The scheduled maintenance has been completed.
Oct 15, 05:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:45 PDT
Scheduled - A new release of Qualys CMS 1.6.1.3 is scheduled to be released in production on Qualys US Cloud Platform 1.
Oct 14, 22:44 PDT
US Cloud Platform 2 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 15, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the US Cloud Platform 2 on 14th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 12, 00:24 PDT
US Cloud Platform 3 - File Integrity Monitoring (FIM) 2.0.1.2 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 15, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 PDT
Scheduled - File Integrity Monitoring (FIM) 2.0.1.2 is scheduled to be released into production on the Qualys US Cloud Platform 3 on October 14th, 2019.
Oct 14, 20:54 PDT
Oct 14, 2019
IN Platform 1 - Asset Inventory (AI) 1.0.4.3 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 13:30 PDT
Scheduled - A new update for the Asset Inventory (AI) 1.0.4.3 module is scheduled to be released into production on the Qualys IN Platform 1 on October 14, 2019. The Asset Inventory (AI) module may not be functional during this period.
Oct 14, 13:16 PDT
EU Cloud Platform 2 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the EU Cloud Platform 2 on 14th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 12, 00:19 PDT
IN Platform 1 - File Integrity Monitoring (FIM) 2.0.1.2 Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 12:00 PDT
Scheduled - File Integrity Monitoring (FIM) 2.0.1.2 is scheduled to be released into production on the Qualys IN Platform 1 on October 14th, 2019.
Oct 14, 11:41 PDT
IN Cloud Platform 1 Release: Qualys Cloud Suite QWEB 8.21.3.0-1
Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 PDT
Scheduled - A new release of Qualys Cloud Suite QWEB 8.21.3.0-1 is scheduled to be released in production on the IN Cloud Platform 1 on 13th October.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.
Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.21.3-release-notes.pdf
Oct 12, 00:21 PDT
US Cloud Platform 2 Release: Qualys Secure Enterprise Mobility (SEM) v0.9.1
Completed - The scheduled maintenance has been completed.
Oct 14, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 00:30 PDT
Scheduled - A new release of Qualys Secure Enterprise Mobility (SEM) v0.9.1 is scheduled to be released in production on Qualys US Platform 2.
Oct 8, 23:32 PDT
Oct 12, 2019

No incidents reported.

Oct 11, 2019
IN Cloud Platform 1 Release: Indication of Compromise (IOC) Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 11, 08:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:15 PDT
Scheduled - A new update for the Indication of Compromise (IOC) 2.0 module is scheduled to be released into production. This is an extension to the activity https://status.qualys.com/incidents/64f27k2zqvx7

More Details on Indication of Compromise (IOC) 2.0 can be obtained from the link - https://www.qualys.com/docs/release-notes/ioc-v2.0-release-notes.pdf
Oct 11, 00:01 PDT
US Platform 2: Emergency Downtime Maintenance Notification Container Security DB update
Completed - The scheduled maintenance has been completed.
Oct 11, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 10, 06:23 PDT
Scheduled - Emergency Downtime Maintenance on the Qualys US Platform 2 requires an 3-hour downtime on October 10 2019 starting at 22:30 PDT and ending at 01:30 PDT on October 11 2019.
Oct 10, 05:58 PDT
Oct 10, 2019
IN Cloud Platform 1 Release: Indication of Compromise (IOC) Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 10, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:00 PDT
Scheduled - A new update for the Indication of Compromise (IOC) 2.0 module is scheduled to be released into production on the Qualys IN Platform 1 on October 8th, 2019.

More Details on Indication of Compromise (IOC) 2.0 can be obtained from the link - https://www.qualys.com/docs/release-notes/ioc-v2.0-release-notes.pdf
Oct 8, 07:17 PDT
US Platform 3: Some of the VM/PC Scans are showing incorrect status in the UI
Resolved - This incident has been resolved.
Oct 10, 17:16 PDT
Monitoring - Qualys Cloud Platform Operations has taken appropriate corrective action and the current backlog of VM/PC Scans in an incorrect status within the Qualys UI has reduced. This issue will be tracked through resolution and further updates will be shared as they become available.
Oct 10, 12:37 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.
Oct 10, 04:34 PDT
EU Platform (1 and 2): Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Oct 10, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 09:30 PDT
Scheduled - Qualys Cloud Operations will implement a major change of DNS to Cloudflare from 9:30 AM PDT to 1:30 PM PDT on October 10, 2019. Team will be updating the nameservers at our domain registrar to resolve our domain’s DNS using Cloudflare’s nameservers. The deployment is completely transparent to users and will require no downtime.

Points:
1. The change will be done for EU Platform 1 and EU Platform 2.
2. Updating our nameservers does not change where our website is hosted. We can still use OpenDNS, Google DNS etc. for recursive DNS.
3. The Cloudflare DNS default Time-To-Live (TTL) is 300 seconds (5 minutes). Any changes or additions to Cloudflare zone file will push out in 5 minutes or less.
4. Our local DNS cache may take longer to update; as such, propagation everywhere might take longer than 5 minutes.

Note: There is a probable chance that users may experience transitory slowness/connection-break while deployment is on-going.
Oct 10, 02:03 PDT
Oct 9, 2019
IN Platform 1 - Cloudview Module Upgrade Maintenance Notification (Cloudview 1.9.0)
Completed - The scheduled maintenance has been completed.
Oct 9, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 03:49 PDT
Scheduled - A new update for Cloudview module (Cloudview-1.9.0) is scheduled to be released into production on the Qualys IN Platform 1 on October 9, 2019 for 8 hours from 15:30 PST. Cloudview module may experience brief interruptions during this period.
Oct 9, 03:03 PDT
US Cloud Platform 3 Emergency Release: Container Security (CS) Qualys CMS 1.6.1.3
Completed - The scheduled maintenance has been completed.
Oct 9, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 00:30 PDT
Scheduled - A new release of Qualys CMS 1.6.1.3 is scheduled to be released in production on Qualys US Platform 3.
Oct 8, 23:37 PDT
Oct 8, 2019
IN Cloud Platform 1 Emergency Release: Container Security (CS) Qualys CMS 1.6.1.3
Completed - The scheduled maintenance has been completed.
Oct 8, 17:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 12:30 PDT
Scheduled - A new release of Qualys CMS 1.6.1.3 is scheduled to be released in production on Qualys IN Platform 1.
Oct 8, 12:27 PDT
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019
IN Platform 1 - Cloudview Module Upgrade Maintenance Notification (Cloudview 1.9.0)
Completed - The scheduled maintenance has been completed.
Oct 4, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 10:30 PDT
Scheduled - A new update for Cloudview module (Cloudview-1.9.0) is scheduled to be released into production on the Qualys IN Platform 1 on October 4, 2019 for 8 hours from 10:30 AM PST. Cloudview module may experience brief interruptions during this period.
Oct 4, 04:55 PDT
US Platform 1: Some of the VM/PC Scans are showing incorrect status in the UI.
Resolved - This incident has been resolved.
Oct 4, 06:48 PDT
Identified - The issue has been identified and a fix is being implemented. The count of VM/PC Scans showing an incorrect status within the Qualys UI has decreased. Further updates will be shared as they become available.
Oct 4, 03:44 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.
Oct 4, 01:21 PDT
US Platform 1: UI Unavailable
Resolved - This incident has been resolved.
Oct 4, 03:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 22:46 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 1 UI to be inaccessible. Further updates will be shared as they become available.
Oct 3, 21:50 PDT
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