Update - Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Aug 07, 2026 - 10:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 04, 2026 - 20:15 PDT
Update - We are continuing to investigate this issue.
Aug 04, 2026 - 17:18 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Dynamic tag evaluation may also be affected by this.
Further updates will be shared as they become available.
Aug 04, 2026 - 08:06 PDT
Identified - We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
Aug 07, 2026 - 09:59 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI.
Ticket reference for this activity is: IM-12813.
Aug 07, 2026 - 08:28 PDT
Identified - We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.
Aug 07, 2026 - 09:58 PDT
Update - We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.
Aug 06, 2026 - 16:40 PDT
Update - We are continuing to investigate this issue.
Aug 04, 2026 - 17:19 PDT
Investigating - Qualys Cloud Platform Operations is investigating an issue causing some of the PCI scans to end in "No Host Alive" status in PCI accounts.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12799.
Aug 03, 2026 - 21:32 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 07, 2026 - 04:47 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the EU Platform 2. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12811
Aug 07, 2026 - 03:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 07, 2026 - 01:27 PDT
Identified - Qualys Cloud Platform Operations has identified the issue and is currently implementing a fix. This problem is delaying data processing. Users will notice that information takes longer than expected to become available in UI and via API. Further updates will be shared as they become available
Aug 06, 2026 - 07:26 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 1. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12807
Aug 06, 2026 - 01:22 PDT
US Platform 1
Degraded Performance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Degraded Performance
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of QGS Service 3.16.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Endpoint Detection and Response (EDR) 3.8.4 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Endpoint Detection and Response (EDR) 3.8.4 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Endpoint Detection and Response (EDR) 3.8.4 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of QGS Service 3.16.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Endpoint Detection and Response (EDR) 3.8.4 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of QGS Service 3.16.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Endpoint Detection and Response (EDR) 3.8.4 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Resolved -
This incident has been resolved.
Aug 7, 10:10 PDT
Monitoring -
We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
Aug 5, 13:16 PDT
Identified -
The issue has been identified and a fix is being implemented.
Aug 5, 13:07 PDT
Investigating -
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Aug 5, 01:18 PDT
Completed -
The scheduled maintenance has been completed.
Aug 7, 06:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:33 PDT
Scheduled -
CMB-361109
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 7, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:31 PDT
Scheduled -
CMB-359051
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 7, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:30 PDT
Scheduled -
CMB-360022
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 7, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:33 PDT
Scheduled -
CMB-359050
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 7, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:32 PDT
Scheduled -
CMB-360413
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 7, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:30 PDT
Scheduled -
CMB-357185
A new version of Network Passive Sensor (NPS) 2.5.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 7, 01:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:30 PDT
Scheduled -
CMB-361166
A new version of QGS Service 3.16.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 16:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 10:01 PDT
Scheduled -
CMB-360032
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 14:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 PDT
Scheduled -
CMB-358995
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 14:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:01 PDT
Scheduled -
CMB-358994
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 10:00 PDT
Scheduled -
CMB-361134
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Resolved -
This incident has been resolved.
Aug 6, 09:33 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 6, 09:20 PDT
Update -
We are continuing to investigate this issue however below is the workaround that will unblock you till we have permanent fix.
1. Login on the UI 2. You will be either routed to VMDR or Policy Audit Module. 3. Click on the Scans or Policies tab under Menu. 4. Click on the Help option on Top Right Hand Side. 5. Click on Home Page. 6. Select either Compliance Policies or Report. 7. Log out the session and Re-Login
Aug 6, 04:33 PDT
Investigating -
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
Aug 5, 23:43 PDT
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:32 PDT
Scheduled -
CMB-359037
A new version of Connector Centralization 2.19.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:33 PDT
Scheduled -
CMB-360046
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:32 PDT
Scheduled -
CMB-360404
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:34 PDT
Scheduled -
CMB-359036
A new release of Total Cloud 2.26.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:31 PDT
Scheduled -
CMB-356506
A new release of Cloud agent MACOSX Intel 6.4.0-27 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:31 PDT
Scheduled -
CMB-356506
A new release of Cloud agent MACOSX ARM 6.5.0-44 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 6, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:30 PDT
Scheduled -
CMB-357163
A new version of Network Passive Sensor (NPS) 2.5.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 5, 17:02 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:02 PDT
Scheduled -
CMB-361474
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 5, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:00 PDT
Scheduled -
CMB-359688
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 5, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:02 PDT
Scheduled -
CMB-359687
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 5, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:01 PDT
Scheduled -
CMB-359689
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 5, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:01 PDT
Scheduled -
CMB-359686
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 5, 16:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:01 PDT
Scheduled -
CMB-360034
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 5, 14:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:01 PDT
Scheduled -
CMB-360410
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 5, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 PDT
Scheduled -
CMB-361127
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 5, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:31 PDT
Scheduled -
CMB-360044
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 5, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:31 PDT
Scheduled -
CMB-356484
A new release of Cloud agent MACOSX Intel 6.4.0-27 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 5, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:30 PDT
Scheduled -
CMB-356996
A new release of Cloud agent MACOSX ARM 6.5.0-44 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 5, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:30 PDT
Scheduled -
CMB-357169
A new version of Network Passive Sensor (NPS) 2.5.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:01 PDT
Scheduled -
CMB-359672
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:02 PDT
Scheduled -
CMB-359674
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:00 PDT
Scheduled -
CMB-359671
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:00 PDT
Scheduled -
CMB-361465
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:01 PDT
Scheduled -
CMB-359673
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 14:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 10:01 PDT
Scheduled -
CMB-360040
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 14:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 10:00 PDT
Scheduled -
CMB-361119
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 10:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:30 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 2, 22:57 PDT
Scheduled -
Qualys NetOps team has scheduled a maintenance activity to enhance the capacity of IND POD on 4th Aug, between 4:30 PM to 5:00 PM UTC (10:00 PM to 10:30 PM IST). During this maintenance activity, customers accessing the mentioned POD may experience brief service degradation or intermittent disconnections for up to 5 minutes while the changes are being implemented. However, no disruption is expected to running scans, cloud agent, and container security.
Aug 2, 22:53 PDT
Completed -
Due to unforeseen issues, Qualys Cloud Platform Operations Team had to cancel this deployment. We shall reschedule this deployment as soon as feasible and share the new schedule with advance notice.
We regret the inconvenience caused.
Aug 4, 09:23 PDT
Scheduled -
CMB-360412
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 03:00 PDT
Scheduled -
CMB-360411
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 06:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:34 PDT
Scheduled -
CMB-360036
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:35 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:33 PDT
Scheduled -
CMB-359694
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:34 PDT
Scheduled -
CMB-359692
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:34 PDT
Scheduled -
CMB-359684
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:34 PDT
Scheduled -
CMB-359683
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:30 PDT
Scheduled -
CMB-359693
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:35 PDT
Scheduled -
CMB-361471
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:36 PDT
Scheduled -
CMB-359691
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:30 PDT
Scheduled -
CMB-356502
A new release of Cloud agent MACOSX Intel 6.4.0-27 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:33 PDT
Scheduled -
CMB-359682
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:31 PDT
Scheduled -
CMB-361125
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:33 PDT
Scheduled -
CMB-359681
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:32 PDT
Scheduled -
CMB-356968
A new release of Cloud agent MACOSX ARM 6.5.0-44 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 4, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:31 PDT
Scheduled -
CMB-357181
A new version of Network Passive Sensor (NPS) 2.5.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Resolved -
This incident has been resolved.
Aug 3, 21:28 PDT
Update -
We are continuing to monitor for any further issues.
Aug 3, 13:43 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 31, 16:32 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 30, 07:52 PDT
Identified -
Qualys Cloud Platform Operations team has identified the issue and is working on a fix for it, which is causing an indexing delay on the Qualys EU Platform 2. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Jul 29, 10:24 PDT
Investigating -
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 2. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI.
Dynamic tag evaluation may also get impacted due to this.
Further updates will be shared as they become available.
Jul 28, 20:34 PDT
Completed -
The scheduled maintenance has been completed.
Aug 3, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:00 PDT
Scheduled -
CMB-356067
A new release of Qualys Suite QWEB 10.39.1.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.
Completed -
The scheduled maintenance has been completed.
Aug 3, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:01 PDT
Scheduled -
CMB-359653
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:00 PDT
Scheduled -
CMB-361462
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 17:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:02 PDT
Scheduled -
CMB-359652
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:00 PDT
Scheduled -
CMB-359651
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 17:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:00 PDT
Scheduled -
CMB-359650
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 15:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:01 PDT
Scheduled -
CMB-360406
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 15:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:01 PDT
Scheduled -
CMB-361121
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 03:00 PDT
Scheduled -
CMB-356970
A new release of Cloud agent MACOSX ARM 6.5.0-44 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 3, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 03:01 PDT
Scheduled -
CMB-361480
A new version of Qualys SwCA Scanner for Linux 1.4.1 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 07:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 03:01 PDT
Scheduled -
CMB-356498
A new release of Cloud agent MACOSX Intel 6.4.0-27 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 3, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:35 PDT
Scheduled -
CMB-360038
A new release of File Integrity Monitoring (FIM) 4.9.3.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:35 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:33 PDT
Scheduled -
CMB-359661
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:30 PDT
Scheduled -
CMB-359662
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:34 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:34 PDT
Scheduled -
CMB-359647
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:32 PDT
Scheduled -
CMB-359646
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:35 PDT
Scheduled -
CMB-359648
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:31 PDT
Scheduled -
CMB-360408
A new version of VMDR (Vulnerability Management Detection & Response) 2.12.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:36 PDT
Scheduled -
CMB-359663
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:32 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:31 PDT
Scheduled -
CMB-359645
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:34 PDT
Scheduled -
CMB-355385
A new release of TAS 2.9/ WASUI Microservice 1.29 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:32 PDT
Scheduled -
CMB-359660
A new version of Cloud Agent (RHEL) Linux COREOS 4.2.7-18 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:35 PDT
Scheduled -
CMB-361113
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 02:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 22:30 PDT
Scheduled -
CMB-357173
A new version of Network Passive Sensor (NPS) 2.5.0.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Aug 3, 01:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 21:30 PDT
Scheduled -
CMB-358832
A new release of Patch Management 4.0.0.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Resolved -
This incident has been resolved.
Jul 31, 20:02 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 31, 16:15 PDT
Update -
As a workaround, to bypass the page loading is to use this URL path (after .com): /fo/home/startGuide.php
Jul 31, 13:13 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 31, 12:57 PDT
Identified -
Qualys Cloud Operations has observed an issue causing slowness with loading dashboards and data within our Unified Dashboard module. A fix has already been identified and is currently in progress of being implemented. Further updates will be shared as they become available. The ticket reference for this incident is IM-12794
Jul 31, 12:16 PDT
Completed -
The scheduled maintenance has been completed.
Jul 31, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 10:00 PDT
Scheduled -
CMB-356061
A new release of Qualys Suite QWEB 10.39.1.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.
Resolved -
This incident has been resolved.
Jul 31, 17:13 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 31, 16:33 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 30, 07:18 PDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 30, 04:03 PDT
Investigating -
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Dynamic tag evaluation may also be affected by this.
Further updates will be shared as they become available.
Jul 29, 20:05 PDT
Completed -
The scheduled maintenance has been completed.
Jul 31, 07:04 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 03:03 PDT
Scheduled -
CMB-361111
A new version of Unified Dashboard (UD) 2.15.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.
Completed -
The scheduled maintenance has been completed.
Jul 31, 07:03 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 03:04 PDT
Scheduled -
CMB-359679
A new version of Cloud Agent LINUX_GCPCOS 5.0.2-22 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Jul 31, 07:03 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 03:02 PDT
Scheduled -
CMB-359677
A new version of Cloud Agent Linux AWSBR 5.0.3-35 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.
Completed -
The scheduled maintenance has been completed.
Jul 31, 07:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 03:04 PDT
Scheduled -
CMB-359678
A new version of Cloud Agent Linux AWSBR ARM 6.0.3-57 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected. Qualys staggers binaries over a number of days to ensure a smooth experience.