All Systems Operational
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CV) Operational
CloudView (CV) ? Operational
Asset Inventory ( AI) Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
CertView (CERT) Operational
US Platform 4 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
CloudView (CV) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory ( AI) ? Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory ( AI) ? Operational
CA Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CA Platform 1 Maintenance Notification Jun 20, 06:00-14:00 PDT
Planned downtime maintenance on the Qualys CA Platform 1 requires an 8-hour downtime on 20 June 2019 starting at 13:00 UTC and ending at 21:00 UTC on 20 June 2019.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on May 21, 10:00 PDT
US Platform 1 Maintenance Notification Jul 11, 18:00 - Jul 12, 03:00 PDT
Update - As part of the capacity expansion, we ran ahead of schedule in expediting the hardware procurement and installation by 2 months. In order to avoid business impact to our customers with multiple downtimes, we have rescheduled this to 11th July.
Jun 13, 12:26 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 21:01 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires an 9-hour downtime on 12 July 2019 starting at 01:00 UTC and ending at 10:00 UTC on 12 July 2019.

For details, see https://www.qualys.com/notifications/platform-us1/
Apr 9, 02:47 PDT
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019
[Scheduled] [Scheduled] EU Platform 1 : Asset Inventory (AI) module
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:01 PDT
Scheduled - A new update for the Asset Inventory (AI) module is scheduled to be released into production on the Qualys EU Platform 1 on June 18 , 2019. The Asset Inventory (AI) module may not be functional during this period
Jun 18, 13:45 PDT
US Platform 1 - Cloudview Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 18, 02:30 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 17, 19:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 14:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 14:25 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 14:24 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 14:23 PDT
Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 1 on Jun 17, 2019 for 12 hrs. Cloudview module may not be functional during this period.
Jun 17, 14:21 PDT
Jun 17, 2019
[Scheduled] US Platform 3 : Asset Inventory (AI) module
Completed - The scheduled maintenance has been completed.
Jun 17, 19:33 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 17, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:30 PDT
Scheduled - A new update for the Asset Inventory (AI) module is scheduled to be released into production on the Qualys US Platform 3 on June 17 , 2019. The Asset Inventory (AI) module may not be functional during this period
Jun 17, 13:10 PDT
EU Platform 1 - Cloudview Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 17, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 PDT
Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys EU Platform 1 on Jun 17, 2019 for 12 hrs. Cloudview module may not be functional during this period.
Jun 17, 08:59 PDT
EU Platform 1 - Cloudview Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 17, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 19:30 PDT
Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys EU Platform 1 on Jun 16, 2019 for 12 hrs. Cloudview module may not be functional during this period.
Jun 16, 19:30 PDT
Jun 14, 07:14 PDT
Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
[Scheduled] US Platform 2 : Asset Inventory (AI) module
Completed - The scheduled maintenance has been completed.
Jun 13, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 13:30 PDT
Scheduled - A new update for the Asset Inventory (AI) module is scheduled to be released into production on the Qualys US Platform 2 on June 13 , 2019. The Asset Inventory (AI) module may not be functional during this period
Jun 13, 13:24 PDT
US Platform 3 - Cloudview Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 13, 02:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:47 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 21:46 PDT
Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 3 on Jun 12, 2019 for 5 hrs. Cloudview module may not be functional during this period.
Jun 12, 21:46 PDT
Jun 12, 2019
US Platform 3 - Cloudview Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 12, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 05:01 PDT
Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 3 on Jun 12, 2019 for 12 hrs. Cloudview module may not be functional during this period.
Jun 12, 04:44 PDT
EU Platform 2 - Cloudview Upgrade Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 12, 12:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:46 PDT
Scheduled - A new update for Cloudview module is scheduled to be released into production on the Qualys EU Platform 2 on Jun 12, 2019 for 8 hrs. Cloudview module may not be functional during this period.
Jun 12, 04:41 PDT
Jun 11, 2019

No incidents reported.

Jun 10, 2019
US Platform 2: Some of the VM/PC/WAS Scans are showing incorrect status in the UI.
Resolved - This incident has been resolved.
Jun 10, 10:04 PDT
Identified - The Qualys Cloud Platform Operations has identified the issue and a corrective action is being taken for it on the platform. The number of scans with incorrect status are reducing .
Further updates will be shared as they become available.
Jun 9, 20:55 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC/WAS Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.
Jun 9, 06:48 PDT
Jun 8, 2019

No incidents reported.

Jun 7, 2019
CA Platform 1 UI/API Unavailable
Resolved - This incident has been resolved.
Jun 7, 06:42 PDT
Update - We are continuing to monitor for any further issues.
Jun 7, 06:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 06:11 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 7, 05:58 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the CA Platform 1 UI/API to become unavailable. Further updates will be shared as they are made available.
Jun 7, 05:38 PDT
US Platform 4 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 7, 02:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 7, 01:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 4 requires an 10-hour downtime on 7 June 2019 starting at 01:00 UTC and ending at 11:00 UTC on 7 June 2019.

For details, see https://www.qualys.com/notifications/platform-us4/
Apr 9, 02:42 PDT
Jun 5, 2019
US Platform 1: Scan stuck in loading state
Resolved - This incident has been resolved.
Jun 5, 08:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 07:28 PDT
Investigating - Qualys Cloud Operations is investigating an issue with scans stuck in loading state. Further updates will be shared when they become available.
Jun 5, 06:30 PDT
US Platform 1: Service Unavailable
Resolved - This incident has been resolved.
Jun 5, 02:10 PDT
Update - We are continuing to monitor for any further issues.
Jun 5, 01:06 PDT
Monitoring - The corrective action has been taken to bring services back to fully operational. We will continue to monitor to ensure stability.
Jun 5, 00:57 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing intermittent slowness and 'Service Unavailable'. Further updates will be shared when they become available.
Jun 4, 23:55 PDT
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