All Systems Operational
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Qualys US Platform 2 Maintenance Notification Feb 2, 18:00 - Feb 3, 02:00 PST
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 2. This upgrade will happen on February 2nd, 2017 and requires an 8-hour downtime starting at 06:00 PM PST (February 3rd, 2017 02:00 AM UTC) and ending at 02:00 AM PST the next day (February 3rd, 2017 10:00 AM UTC).

For details, see https://www.qualys.com/docs/notifications/us-platform-2-maintenance.pdf
Posted on Jan 16, 14:49 PST
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to Free Services Platform. This upgrade will happen on February 16th 2017 and requires an 8-hour downtime starting at 12:00 PM PST (February 16th 20:00 UTC) and ending at 08:00 PM PST (February 17th 04:00 UTC).

For details, see https://www.qualys.com/docs/notifications/free-services-platform-maintenance.pdf
Posted on Jan 17, 20:21 PST
Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on February 23rd, 2017 starting at 12:00 PM PST (February 23rd, 2017 20:00 UTC).

For details, see https://www.qualys.com/docs/notifications/eu-platform-1-maintenance.pdf
Posted on Jan 21, 13:40 PST
Qualys US Platform 1 Maintenance Notification Mar 2, 18:00 - Mar 3, 02:00 PST
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on March 2nd, 2017 starting at 06:00 PM PST (March 3nd, 2017 02:00 AM UTC)

For details, see https://www.qualys.com/docs/notifications/us-platform-1-maintenance.pdf
Posted on Jan 21, 14:56 PST
Past Incidents
Jan 21, 2017

No incidents reported today.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017
Completed - Maintenance has been completed successfully. All services are back online.
Jan 16, 14:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:00 PST
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 2. This upgrade will happen on January 16th, 2017 and requires a 7-hour downtime starting at 10:00 AM PDT (6:00 PM UTC) and ending at 5:00 PM PDT (1:00 AM UTC).

During the maintenance window, the portal dashboard for Qualys Web Application Firewall (WAF) will not display new events and configuration changes for WAF cannot be made through the portal or the API. WAF sensors will continue to inspect HTTP traffic and protect your website based on the configuration they had before the maintenance begins.

After the maintenance is over, the WAF events generated during the maintenance window will gradually start appearing in the dashboard and WAF configuration changes can be resumed.

Customer Action
As part of the maintenance, Qualys will create a new configuration and log management service for WAF in Platform 2. To ensure proper functioning of the WAF, all Platform 2 WAF customers are required to change the “waf_service_url” in their WAF sensors to “https://rns.qg2.qualys.com/”, between Jan 17th 2017 and April 17th 2017. Steps to change the waf_service_url:

1. ssh into the WAF sensor
2. From the Command Line Interface (CLI), type “set waf_service_url=https://rns.qg2.qualys.com/”. Hit enter
3. Type “save”
4. Type “show” and make sure the new URL has been saved.
5. Make changes to your firewall to allow the WAF sensor to make external connections to the following IP range: 64.39.96.0/20

The current waf_service_url “https://rns.qualys.com/” will be deprecated for Platform 2 customers on April 17th 2017, 5:00 PM PDT ( 1:00 AM UTC ).

No other Qualys services will be impacted by this maintenance window.

If you have any questions regarding this maintenance, please contact Qualys Customer Support .

We thank you for your continued support and look forward to your feedback.
Jan 9, 13:02 PST
Completed - Maintenance has been completed successfully. All services are back online.
Jan 16, 14:28 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:01 PST
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 1. This upgrade will happen on January 16th, 2017 and requires a 7-hour downtime starting at 10:00 AM PDT (6:00 PM UTC) and ending at 5:00 PM PDT (1:00 AM UTC).

During the maintenance window, the portal dashboard for Qualys Web Application Firewall (WAF) will not display new events and configuration changes for WAF cannot be made through the portal or the API. WAF sensors will continue to inspect HTTP traffic and protect your website based on the configuration they had before the maintenance begins.

After the maintenance is over, the WAF events generated during the maintenance window will gradually start appearing in the dashboard and WAF configuration changes can be resumed.

No other Qualys services will be impacted by this maintenance window.

If you have any questions regarding this maintenance, please contact Qualys Customer Support .

We thank you for your continued support and look forward to your feedback.
Jan 9, 13:04 PST
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.