All Systems Operational
US Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
CertView (CERT)   Operational
IT Asset Management (ITAM)   ? Operational
US Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Container Security (CS)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
Cert View (CV)   Operational
CloudView (CV)   ? Operational
IT Asset Management (ITAM)   ? Operational
US Platform 3 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
Asset Inventory Beta ( AI)   ? Operational
IT Asset Management (ITAM)   ? Operational
EU Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
CertView(CERT)   Operational
IT Asset Management (ITAM)   ? Operational
EU Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
Container Security (CS)   Operational
CloudView (CV)   Operational
IT Asset Management (ITAM)   ? Operational
IN Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
CertView   Operational
IT Asset Management (ITAM)   ? Operational
PCI Platform   ? Operational
Free Services Operational
FreeScan   ? Operational
BrowserCheck   ? Operational
SSL Labs   ? Operational
US Platform 4 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   Operational
Container Security (CS)   Operational
CertView (CERT)   Operational
IT Asset Management (ITAM)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Qualys EU Platform 2 Maintenance Notification Nov 29, 20:00 - Nov 30, 04:00 PST
Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on 29 November 2018 starting at 20:00 UTC and ending at 04:00 UTC on 30 November 2018.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Oct 23, 02:29 PDT
Qualys EU Platform 1 Maintenance Notification Dec 6, 12:00-20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 02:44 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 02:43 PDT
Scheduled - Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on 6 December 2018 starting at 02:00 UTC and ending at 10:00 UTC on 6 December 2018.

For details, see https://www.qualys.com/notifications/platform-eu1/
Dec 6, 20:00 PST
Past Incidents
Nov 12, 2018
US Platform 1: Service Unavailable
Resolved - This incident has been resolved.
Nov 12, 06:13 PST
Monitoring - It has been identified as database connectivity issue due to which users were unable to log in. Qualys Cloud Operations has resolved the connectivity issue and are currently monitoring the status.
Nov 12, 03:19 PST
Investigating - Qualys Cloud Operations is investigating an incident that is causing the Qualys Cloud Platform to return Service Unavailable across all UI applications. Updates will be provided as they become available.
Nov 12, 02:50 PST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
US Platform 1 : AssetView/Cloud Agent Search Latency
Resolved - This incident has been resolved.
Nov 9, 02:21 PST
Identified - Qualys Cloud Platform Operations has identified the issue and a fix is being implemented.Subsequent updates will be shared as they become available
Nov 8, 05:51 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue which may impact the search results which are shown in Asset View and Cloud Agent Applications. Further updates will be provided as they become available.
Nov 7, 20:06 PST
[Scheduled] Qualys US Platform 1 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 9, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 18:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 09:27 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on 9 November 2018 starting at 02:00 UTC and ending at 10:00 UTC on 9 November 2018.

For details, see https://www.qualys.com/notifications/platform-us1/
Oct 24, 13:53 PDT
Nov 8, 2018
US Platform 3 : Assets are not visible within AssetView and Cloud Agent
Resolved - This incident has been resolved.
Nov 8, 14:52 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 09:33 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 08:59 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing Host Assets to not be visible within AssetView and Cloud Agent applications. Customers will also see that Dashboards are presenting an error. Further updates will be shared as they become available.
Nov 8, 08:08 PST
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
[Scheduled] Container Security 1.4 US Platform 2 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 2, 09:56 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 2, 05:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 02:00 PDT
Scheduled - A new update for Contain Security (CS) module is scheduled to be released into production on the Qualys US Platform 2 on Nov 2, 2018 for 8 hrs starting 02:00 hrs PT. Contain Security (CS) module will not be functional during this period.

Please refer to the latest:

User guide
https://www.qualys.com/docs/qualys-container-security-user-guide.pdf

UI Release Notes
https://www.qualys.com/docs/release-notes/qualys-container-security-14-release-notes.pdf

API Release Notes
https://www.qualys.com/docs/release-notes/qualys-container-security-14-api-release-notes.pdf
Nov 1, 13:03 PDT
[Emergency] Qualys US Platform 2 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 2, 07:57 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 2, 06:58 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 2, 04:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:00 PDT
Scheduled - There is an emergency maintenance in process for the FIM, IOC, CloudAgent, CloudView and ITAM modules.
Nov 2, 02:59 PDT
Qualys US Platform 2 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 2, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 2 requires an 8-hour downtime on 2 November 2018 starting at 01:00 UTC and ending at 09:00 UTC on 2 November 2018.

For details, see https://www.qualys.com/notifications/platform-us2/
Oct 23, 02:22 PDT
Nov 1, 2018
US Platform 1: WAS application experiencing intermittent usage degradation
Resolved - This incident has been resolved.
Nov 1, 18:33 PDT
Monitoring - The issue stands resolved with the mitigating steps in place, and the platform has remained in a stable state since they were implemented. Qualys Cloud Operations will continue to monitor.
Nov 1, 01:38 PDT
Identified - The issue has been identified, and mitigating steps have been put in place to eliminate the impact that is being experienced moving forward. Qualys Cloud Operations will continue to monitor to ensure services remain in a stable state.
Oct 31, 17:03 PDT
Investigating - Qualys Cloud Operations is investigating an incident within WAS module that impacts both on-demand and scheduled Scans and reports. Reported cases have been experienced where users are unable to create scan schedules and intermittently creating scheduled scans. Existing schedules have been reported as getting delayed/skipped. Also, we are seeing intermittently WAS reports in PDF/HTML generating slower than expected. Scans that have launched, are intermittently delayed with updating their status to accurately display its real-time state.. Updates will be provided as they become available.
Oct 31, 11:12 PDT
Oct 31, 2018
Qualys EU POD 1 File Integrity Monitoring (FIM) Maintenance Notification
Resolved - This incident has been resolved.
Oct 31, 13:38 PDT
Identified - A new update for the File Integrity Monitoring (FIM) module is scheduled to be released into production on the Qualys EU POD 1 on Oct 31 2018 starting at 05:45 am PST for 4 hours. This is a scheduled maintenance activity and File Integrity Monitoring (FIM) module will not be functional during this period
Oct 31, 05:44 PDT
Qualys US POD 1 File Integrity Monitoring (FIM) Maintenance Notification
Resolved - This incident has been resolved.
Oct 31, 13:38 PDT
Identified - A new update for the File Integrity Monitoring (FIM) module is scheduled to be released into production on the Qualys US POD 1 on Oct 31 2018 starting at 06:10 am PST for 4 hours. This is a scheduled maintenance activity and File Integrity Monitoring (FIM) module will not be functional during this period
Oct 31, 06:08 PDT
Qualys US Platform 3 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 31, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 3 requires an 8-hour downtime on 31 October 2018 starting at 01:00 UTC and ending at 09:00 UTC on 31 October 2018.

For details, see https://www.qualys.com/notifications/platform-us3/
Oct 23, 02:12 PDT
Oct 30, 2018
[Scheduled] Qualys US Platform 2 IT Asset Management(ITAM) Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 30, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 11:30 PDT
Scheduled - A new update for the IT Asset Management(ITAM) module is scheduled to be released into production on the Qualys US Platform 2 on October 30 , 2018 for 3 hrs starting 11:30 hrs PT . The IT Asset Management(ITAM) module will not be functional during this period
Oct 30, 11:22 PDT
Qualys India POD File Integrity MOnitoring (FIM) Maintenance Notification
Resolved - This incident has been resolved.
Oct 30, 11:16 PDT
Identified - A new update for the File Integrity Monitoring (FIM) module is scheduled to be released into production on the Qualys IND Platform on Oct 30 2018 starting at 02:00 am PST for 4 hours. This is a scheduled maintenance activity and File Integrity Monitoring (FIM) module will not be functional during this period
Oct 30, 01:56 PDT
Oct 29, 2018
[Scheduled] Qualys India POD Indication of Compromise (IOC) Maintenance Notification
Completed - The scheduled maintenance has been completed.
Oct 29, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 11:00 PDT
Scheduled - A new update for the Indication of Compromise (IOC) module is scheduled to be released into production on the Qualys IND Platform on Oct 29 2018 starting at 11:00 am PST for 2 hours. This is a scheduled maintenance activity and IOC module will not be functional during this period
Oct 29, 10:50 PDT
US Platform 1 : Unable to download WAS reports in PDF/HTML format
Resolved - This incident has been resolved.
Oct 29, 03:37 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action to mitigate the issue, we are currently monitoring the report download issue.Further reports will be shared as they become available.
Oct 29, 01:08 PDT
Investigating - Qualys Cloud Platform Operations are currently investigating an issue causing WAS Scan Report downloads to fail in PDF/HTML format. . Further updates will be shared as they become available.
Oct 29, 00:22 PDT
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