All Systems Operational
US Platform 1 Operational
Continuous Monitoring (CM) Operational
Vulnerability Management (VM) Operational
Cloud Agent (CA) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
AssetView (AV) Operational
SECURE Seal (SEAL) Operational
US Platform 2 Operational
Continuous Monitoring (CM) Operational
Vulnerability Management (VM) Operational
Cloud Agent (CA) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
AssetView (AV) Operational
SECURE Seal (SEAL) Operational
EU Platform 1 Operational
Continuous Monitoring (CM) Operational
Vulnerability Management (VM) Operational
Cloud Agent (CA) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
AssetView (AV) Operational
SECURE Seal (SEAL) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
A new release of Qualys Suite is scheduled to be released in production on the Qualys EU Platform 1 on 3 May 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.13, including ThreatPROTECT: https://www.qualys.com/suite2.13
- Qualys Cloud Agent Client (CA) 1.4: https://www.qualys.com/ca-client1.4
- Web Application Scanning (WAS) 4.7: https://www.qualys.com/was4.7
Posted on Apr 22, 10:14 PDT
Qualys US Platform 2 Maintenance Notification May 5, 12:00 - May 6, 00:00 PDT
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 2. This upgrade will happen on May 5th, 2016 and requires a 12-hour downtime starting at 12:00 PM PDT (19:00 UTC) and ending at 12:00 AM PDT the next day (07:00 UTC the next day).

The administrative UI and API of the Qualys services on US Platform 2 will be unavailable during this maintenance window. This includes:

Qualys Continuous Monitoring (CM)
Qualys Vulnerability Management (VM) 
Qualys Cloud Agent (CA)
Qualys Policy Compliance (PC)
Qualys Web Application Scanning (WAS)
Qualys Web Application Firewall (WAF)
Qualys Malware Detection (MD)
Qualys Asset Management (AM)
Qualys AssetView (AV)
Qualys Security Assessment Questionnaire (SAQ)
Qualys SECURE Seal (SEAL)

The following services will not be impacted by this maintenance window:
 
Scans which are running when the maintenance begins will still run to completion. The scan results will be processed once the platform is back online. Scans which are scheduled to launch after the downtime begins will not launch until the maintenance is complete. If they are set to Pause/Cancel after a certain time that will still be honored. It is not possible to manually pause/cancel a scan during the downtime. If you have strict scan windows, please insure that your schedule is configured to Pause/Cancel as required.
Web Application Firewall sensors. 
SECURE Seal logo and verification.
Qualys PCI Compliance Scanning (PCI)

If you have any questions regarding this maintenance, please contact Qualys Customer Support .

We thank you for your continued support and look forward to your feedback.
Posted on Apr 4, 13:54 PDT
Qualys EU Platform 1 Maintenance Notification May 12, 12:00 - May 13, 00:00 PDT
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to EU Platform 1. This upgrade will happen on May 12th 2016 and requires a 12-hour downtime starting at 19:00 UTC and ending at 07:00 UTC the next day.

The administrative UI and API of the Qualys services on EU Platform 1 will be unavailable during this maintenance window. This includes:

Qualys Continuous Monitoring (CM)
Qualys Vulnerability Management (VM) 
Qualys Cloud Agent (CA)
Qualys Policy Compliance (PC)
Qualys Web Application Scanning (WAS)
Qualys Web Application Firewall (WAF)
Qualys Malware Detection (MD)
Qualys Asset Management (AM)
Qualys Security Assessment Questionnaire (SAQ)
Qualys AssetView (AV)
Qualys SECURE Seal (SEAL)

The following services will not be impacted by this maintenance window:
 
Scans which are running when the maintenance begins will still run to completion. The scan results will be processed once the platform is back online. Scans which are scheduled to launch after the downtime begins will not launch until the maintenance is complete. If they are set to Pause/Cancel after a certain time that will still be honored. It is not possible to manually pause/cancel a scan during the downtime. If you have strict scan windows, please insure that your schedule is configured to Pause/Cancel as required.
Web Application Firewall sensors. 
SECURE Seal logo and verification.
Qualys PCI Compliance Scanning (PCI)

If you have any questions regarding this maintenance, please contact Qualys Customer Support .

We thank you for your continued support and look forward to your feedback.
Posted on Apr 11, 12:52 PDT
Qualys US Platform 1 Maintenance Notification May 19, 12:00 - May 20, 00:00 PDT
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 1. This upgrade will happen on May 19th, 2016 and requires a 12-hour downtime starting at 12:00 PM PDT (19:00 UTC) and ending at 12:00 AM PDT the next day (07:00 UTC the next day).

The administrative UI and API of the Qualys services on US Platform 1 will be unavailable during this maintenance window. This includes:

Qualys Continuous Monitoring (CM)
Qualys Vulnerability Management (VM) 
Qualys Cloud Agent (CA)
Qualys Policy Compliance (PC)
Qualys PCI Compliance Scanning (PCI)
Qualys Web Application Scanning (WAS)
Qualys Web Application Firewall (WAF)
Qualys Malware Detection (MD)
Qualys Asset Management (AM)
Qualys Security Assessment Questionnaire (SAQ)
Qualys AssetView (AV)
Qualys SECURE Seal (SEAL)

The following services will not be impacted by this maintenance window:
 
Scans which are running when the maintenance begins will still run to completion. The scan results will be processed once the platform is back online. Scans which are scheduled to launch after the downtime begins will not launch until the maintenance is complete. If they are set to Pause/Cancel after a certain time that will still be honored. It is not possible to manually pause/cancel a scan during the downtime. If you have strict scan windows, please insure that your schedule is configured to Pause/Cancel as required.
Web Application Firewall sensors. 
SECURE Seal logo and verification.

If you have any questions regarding this maintenance, please contact Qualys Customer Support .

We thank you for your continued support and look forward to your feedback.
Posted on Apr 11, 12:56 PDT
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to Free Services Platform. This upgrade will happen on May 26th 2016 and requires a 12-hour downtime starting at 12:00 PM PDT (19:00 UTC) and ending at 12:00 AM PDT the next day (07:00 UTC the next day).

The administrative UI and API of the Qualys services Qualys Free Services Platform will be unavailable during this maintenance window. This includes:

Qualys FreeScan (FS)
Qualys BrowserCheck (BC)

The following services will not be impacted by this maintenance window:

SSL Labs (SSL)

If you have any questions regarding this maintenance, please contact Qualys Customer Support.

We thank you for your continued support and look forward to your feedback.
Posted on Apr 13, 15:09 PDT
Past Incidents
May 2, 2016

No incidents reported today.

May 1, 2016

No incidents reported.

Apr 30, 2016

No incidents reported.

Apr 29, 2016
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 00:00 PDT
Scheduled - A new release of Qualys Suite is scheduled to be released in production on the Qualys US Platform 2 on April 28, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.13, including ThreatPROTECT: https://www.qualys.com/suite2.13
- Qualys Cloud Agent Client (CA) 1.4: https://www.qualys.com/ca-client1.4
- Web Application Scanning (WAS) 4.7: https://www.qualys.com/was4.7
Apr 22, 10:04 PDT
Apr 28, 2016
Resolved - The platform is back to normal operations. This incident is now resolved.
Apr 28, 13:34 PDT
Monitoring - Qualys Operations team determined that platform performance is now back to normal. Currently, the system is working though some backlog of updates.
Apr 28, 13:02 PDT
Identified - Qualys Operations team identified the issue and took corrective measures.
Apr 28, 12:38 PDT
Investigating - Qualys Operations is investigating the problem.
Apr 28, 11:59 PDT
Apr 27, 2016
Completed - The scheduled maintenance has been completed.
Apr 27, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 00:00 PDT
Scheduled - A new release of Qualys Suite is scheduled to be released in production on the Qualys US Platform 1 on April 26, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.13, including ThreatPROTECT: https://www.qualys.com/suite2.13
- Qualys Cloud Agent Client (CA) 1.4: https://www.qualys.com/ca-client1.4
- Web Application Scanning (WAS) 4.7: https://www.qualys.com/was4.7
Apr 22, 10:17 PDT
Apr 25, 2016

No incidents reported.

Apr 24, 2016

No incidents reported.

Apr 23, 2016
Resolved - This incident has been resolved.
Apr 23, 11:03 PDT
Monitoring - Ops has resolved issue. WAF application is working fine.
Apr 23, 10:42 PDT
Update - Ops is still investigating.
Apr 23, 09:16 PDT
Investigating - EU Platform1 - WAF is not available, Ops is investigating.
Apr 23, 06:35 PDT
Apr 22, 2016
Resolved - This incident has been resolved.
Apr 22, 13:51 PDT
Monitoring - UI access has been restored.
Apr 22, 11:12 PDT
Investigating - US Platform 1 is currently experiencing UI issues at this time.
Apr 22, 11:04 PDT
Apr 21, 2016
Completed - The scheduled maintenance has been completed.
Apr 21, 21:25 PDT
Scheduled - A new release of Qualys Suite is scheduled to be released in production on the Qualys US Platform 1 on April 20, 2016 starting at 10:00 AM PDT (17:00 UTC).

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.12: https://www.qualys.com/suite2.12
- Web Application Scanning (WAS) 4.6: https://www.qualys.com/was4.6
- Cloud Suite API 2.12: https://www.qualys.com/suite2.12-api
Apr 4, 17:42 PDT
Completed - The scheduled maintenance has been completed.
Apr 21, 21:25 PDT
Scheduled - A new release of Qualys Suite is scheduled to be released in production on the Qualys EU Platform 1 on 19 April 2016 starting at 17:00 UTC.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.12: https://www.qualys.com/suite2.12
- Web Application Scanning (WAS) 4.6: https://www.qualys.com/was4.6
- Cloud Suite API 2.12: https://www.qualys.com/suite2.12-api
Apr 4, 17:40 PDT
Apr 20, 2016

No incidents reported.

Apr 19, 2016

No incidents reported.

Apr 18, 2016

No incidents reported.