Identified - The issue has been identified and a fix is being implemented.
Nov 06, 2026 - 18:24 PST
Nov 06, 2026 - 18:24 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on the US platform 1 and US platform 4 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, ETM, and Unified Dashboard. Customers may also see a drop in agent count.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12970
Nov 06, 2026 - 17:53 PST
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12970
Nov 06, 2026 - 17:53 PST
US Platform 1
Degraded Performance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Degraded Performance
AssetView (AV)
Degraded Performance
CertView (CERT)
Operational
Cloud Agent (CA)
Degraded Performance
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Degraded Performance
Web Application Scanning (WAS)
Operational
SaaS Detection and Response (SDR)
Operational
Custom Assessment and Remediation (CAR)
Operational
Unified Dashboard (UD)
Degraded Performance
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
Enterprise TruRisk Management (ETM)
Degraded Performance
TotalAI
Operational
US Platform 2
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
SaaS Detection and Response (SDR)
Operational
Custom Assessment and Remediation (CAR)
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
Enterprise TruRisk Management (ETM)
Operational
TotalAI
Operational
US Platform 3
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
SaaS Detection and Response (SDR)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Custom Assessment and Remediation (CAR)
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
VMDR OT
Operational
Qualys Flow (QFLOW)
Operational
Total Cloud
Operational
Enterprise TruRisk Management (ETM)
Operational
TotalAI
Operational
US Platform 4
Degraded Performance
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Degraded Performance
AssetView (AV)
Degraded Performance
CertView (CERT)
Operational
Cloud Agent (CA)
Degraded Performance
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Degraded Performance
Web Application Scanning (WAS)
Operational
Security Configuration Assessment (SCA)
Operational
SaaS Detection and Response (SDR)
Operational
VMDR Mobile
Operational
Unified Dashboard (UD)
Degraded Performance
Custom Assessment and Remediation (CAR)
Operational
Connector Centralization
Operational
VMDR OT
Operational
Qualys Flow (QFLOW)
Operational
Total Cloud
Operational
Enterprise TruRisk Management (ETM)
Degraded Performance
TotalAI
Operational
US Platform 5
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Custom Assessment and Remediation (CAR)
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
CA Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
SaaS Detection and Response (SDR)
Operational
VMDR Mobile
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
Custom Assessment and Remediation (CAR)
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
PCI Compliance (PCI)
Operational
Enterprise TruRisk Management (ETM)
Operational
TotalAI
Operational
EU Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
SaaS Detection and Response (SDR)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Unified Dashboard (UD)
Operational
Custom Assessment and Remediation (CAR)
Operational
Connector Centralization
Operational
VMDR OT
Operational
Qualys Flow (QFLOW)
Operational
Enterprise TruRisk Management (ETM)
Operational
Total AI
Operational
EU Platform 2
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
SaaS Detection and Response (SDR)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
Custom Assessment and Remediation (CAR)
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
Enterprise TruRisk Management (ETM)
Operational
Total AI
Operational
EU Platform 3
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
SaaS Detection and Response (SDR)
Operational
Custom Assessment and Remediation (CAR)
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
Enterprise TruRisk Management (ETM)
Operational
UK Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Total Cloud
Operational
Cloud Agent (CA)
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Malware Detection (MD)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
File Integrity Monitoring (FIM)
Operational
SaaS Detection and Response (SDR)
Operational
Network Passive Sensor (PS)
Operational
Security Configuration Assessment (SCA)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
VMDR Mobile
Operational
Unified Dashboard (UD)
Operational
Endpoint Detection and Response (EDR)
Operational
Connector Centralization
Operational
Custom Assessment and Remediation (CAR)
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
Enterprise TruRisk Management (ETM)
Operational
IN Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
Cloud Agent (CA)
Operational
CertView (CERT)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Malware Detection (MD)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
SaaS Detection and Response (SDR)
Operational
Unified Dashboard (UD)
Operational
Custom Assessment and Remediation (CAR)
Operational
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
Enterprise TruRisk Management (ETM)
Operational
Total AI
Operational
AE Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Endpoint Detection and Response (EDR)
Operational
File Integrity Monitoring (FIM)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Network Passive Sensor (PS)
Operational
Patch Management (PM)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
SaaS Detection and Response (SDR)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Security Configuration Assessment (SCA)
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Unified Dashboard (UD)
Operational
Custom Assessment and Remediation (CAR)
Operational
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
VMDR Mobile
Operational
Network Passive Sensor (PS)
Operational
VMDR OT
Operational
PCI Compliance (PCI)
Operational
Total AI
Operational
Enterprise TruRisk Management (ETM)
Operational
KSA Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Total Cloud
Operational
Container Security (CS)
Operational
File Integrity Monitoring (FIM)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
VMDR Mobile
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Custom Assessment and Remediation (CAR)
Operational
Unified Dashboard (UD)
Operational
Connector Centralization
Operational
Qualys Flow (QFLOW)
Operational
Network Passive Sensor (PS)
Operational
VMDR OT
Operational
Endpoint Detection and Response (EDR)
Operational
SaaS Detection and Response (SDR)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
TotalAppSec (TAS)
Operational
Total AI
Operational
Security Configuration Assessment (SCA)
Operational
Enterprise TruRisk Management (ETM)
Operational
AU Platform 1
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
AssetView (AV)
Operational
CertView (CERT)
Operational
Cloud Agent (CA)
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
Malware Detection (MD)
Operational
Patch Management (PM)
Operational
PCI Compliance (PCI)
Operational
Policy Audit (PA)
Operational
Qualys Gateway Service (QGS)
Operational
Security Assessment Questionnaire (SAQ)
Operational
Threat Protection (TP)
Operational
Vulnerability Management (VM)
Operational
Web Application Scanning (WAS)
Operational
Total Cloud
Operational
SaaS Detection and Response (SDR)
Operational
File Integrity Monitoring (FIM)
Operational
Security Configuration Assessment (SCA)
Operational
Endpoint Detection and Response (EDR)
Operational
Unified Dashboard (UD)
Operational
Network Passive Sensor (PS)
Operational
Connector Centralization
Operational
Custom Assessment and Remediation (CAR)
Operational
Qualys Flow (QFLOW)
Operational
VMDR OT
Operational
VMDR Mobile
Operational
Total AI
Operational
Enterprise TruRisk Management (ETM)
Operational
US GOV Platform 1
Operational
Container Security (CS)
Operational
Continuous Monitoring (CM)
Operational
File Integrity Monitoring (FIM)
Operational
Vulnerability Management (VM)
Operational
Threat Protection (TP)
Operational
Web Application Scanning (WAS)
Operational
Unified Dashboard (UD)
Operational
Policy Audit (PA)
Operational
Patch Management (PM)
Operational
CertView (CERT)
Operational
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)
Operational
Cloud Agent (CA)
Operational
Endpoint Detection and Response (EDR)
Operational
PCI Compliance (PCI)
Operational
Out-of-Band Configuration Assessment (OCA)
Operational
Custom Assessment and Remediation (CAR)
Operational
Qualys Flow (QFLOW)
Operational
SaaS Detection and Response (SDR)
Operational
Network Passive Sensor (PS)
Operational
Total Cloud
Operational
Connector Centralization
Operational
TotalAI
Operational
Enterprise TruRisk Management (ETM)
Operational
PCI Platform
Operational
PCI Platform
Operational
Free Services
Operational
BrowserCheck
Operational
SSL Labs
Operational
Qualys Community
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
US Platform 3: CAR 2.9.3.0 Release Notification (CMB-377506) Nov 9, 2026 21:30 - Nov 10, 2026 01:30 PST
Posted on Nov 05, 2026 - 06:29 PST
US Platform 2: Portal 3.25.1.0 Release Notification (CMB-377644) Nov 9, 2026 21:30 - Nov 10, 2026 01:30 PST
Posted on Nov 05, 2026 - 03:07 PST
US Platform 2: NPS 2.7.0.0 Release Notification (CMB-374325) Nov 10, 2026 02:00-06:00 PST
Posted on Nov 05, 2026 - 02:58 PST
EU Platform 2: Portal 3.25.1.0 Release Notification (CMB-377659) Nov 10, 2026 10:00-14:00 PST
Posted on Nov 05, 2026 - 03:06 PST
EU Platform 2: NPS 2.7.0.0 Release Notification (CMB-374335) Nov 10, 2026 20:30 - Nov 11, 2026 00:30 PST
Posted on Nov 05, 2026 - 03:00 PST
US Platform 4: Portal 3.25.1.0 Release Notification (CMB-377650) Nov 11, 2026 21:30 - Nov 12, 2026 01:30 PST
Posted on Nov 05, 2026 - 03:10 PST
US Platform 4: NPS 2.7.0.0 Release Notification (CMB-374329) Nov 12, 2026 02:00-06:00 PST
Posted on Nov 05, 2026 - 03:00 PST
US Platform 1: NPS 2.7.0.0 Release Notification (CMB-374323) Nov 12, 2026 02:00-06:00 PST
Posted on Nov 05, 2026 - 03:00 PST
EU Platform 1: Portal 3.25.1.0 Release Notification (CMB-377656) Nov 12, 2026 10:00-14:00 PST
Posted on Nov 05, 2026 - 03:08 PST
EU Platform 1: NPS 2.7.0.0 Release Notification (CMB-374333) Nov 12, 2026 20:30 - Nov 13, 2026 00:30 PST
Posted on Nov 05, 2026 - 03:00 PST
US Platform 5: Qualys Suite PORTAL 3.25.1.0 Release Notification (CMB-377653) Nov 12, 2026 21:30 - Nov 13, 2026 01:30 PST
Posted on Nov 06, 2026 - 11:52 PST
US Platform 5: NPS 2.7.0.0 Release Notification (CMB-374331) Nov 13, 2026 02:00-06:00 PST
Posted on Nov 06, 2026 - 11:53 PST
US Platform 1: Portal 3.25.1.0 Release Notification (CMB-377641) Nov 19, 2026 21:30 - Nov 20, 2026 01:30 PST
Posted on Nov 05, 2026 - 03:09 PST