Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Qualys UI module slowness. We are monitoring the issue till resolution. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5878
Apr 12, 18:13 PDT
Investigating - Qualys Cloud Platform Operations are investigating an issue that is causing UI module slowness issue across several modules: CertView, Cloud View, and Patch Management. Users may be unable to access these modules. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5878
Apr 12, 17:11 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Qualys CertView UI module slowness. We are monitoring the issue till resolution. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5877
Apr 12, 17:56 PDT
Investigating - Qualys Cloud Platform Operations are investigating an issue that is causing Qualys CertView UI module slowness.
Users may be unable to access these modules. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5877
Apr 12, 17:20 PDT
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
SaaS Detection and Response (SDR) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CERT) Operational
CloudView (CV) ? Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
SaaS Detection and Response (SDR) Operational
Security Analytics (SA) Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
CertView (CERT) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
SaaS Detection and Response (SDR) Operational
Security Analytics (SA) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
SaaS Detection and Response (SDR) Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
Security Analytics (SA) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
CA Platform 1 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) Operational
Patch Management (PM) Operational
File Integrity Monitoring (FIM) Operational
Passive Scanner (PS) Operational
CertView (CERT) Degraded Performance
Asset Inventory (AI) ? Operational
Indication of Compromise (IOC) Operational
Qualys Gateway Service (QGS) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Web Application Firewall (WAF) Operational
Endpoint Detection and Response (EDR) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
AE Platform 1 Degraded Performance
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
CloudView (CV) Degraded Performance
AssetView (AV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Policy Compliance (PC) Operational
File Integrity Monitoring (FIM) Operational
Web Application Scanning (WAS) Operational
Cloud Agent (CA) Operational
Security Assessment Questionnaire (SAQ) Operational
Endpoint Detection and Response (EDR) Operational
CertView (CERT) Degraded Performance
Patch Management (PM) Degraded Performance
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Continuous Monitoring (CM) Operational
Security Configuration Assessment (SCA) Operational
Container Security (CS) Operational
PCI Platform ? Operational
Free Services Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
SaaS Detection and Response (SDR) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on US Platform 2 on April 12th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf

Ticket Reference for this activity: CMB-97592
Apr 12, 20:22 PDT
A new version of Secure Enterprise Mobility (SEM) v1.0.1-2 is going to be released into production on Qualys IN Platform 1 on April 12th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-97861
Posted on Apr 12, 20:36 PDT
A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the US Platform 3 on April 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97309
Posted on Apr 12, 20:26 PDT
Hot Fix release of Security Analytics (SA) 1.1.0-4 is going to be released into production on US Platform 3 on April 12th, 2021.

The Security Analytics (SA) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-97730
Posted on Apr 12, 20:31 PDT
Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on April 22, 2021 starting at 18:00 PDT and ending at 03:00 PDT on April 23, 2021.

Ticket Reference for this activity CMB-88487.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Mar 7, 20:46 PST
Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on April 29, 2021, starting at 18:00 PDT and ending at 03:00 PDT on April 30, 2021.

Ticket Reference for this activity CMB-88488.

For details, see https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Mar 7, 20:52 PST
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on May 6, 2021, starting at 18:00 PDT and ending at 03:00 PDT on May 7, 2021.

Ticket Reference for this activity CMB-88489.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Mar 8, 20:59 PST
Planned downtime maintenance on the Qualys AE Platform 1 requires a 9-hour downtime on May 13, 2021, starting at 07:00 PDT and ending at 16:00 PDT on May 13, 2021.

Ticket Reference for this activity CMB-88491.

For details, see https://www.qualys.com/notifications/platform-ae1/
Posted on Mar 8, 21:03 PST
Planned downtime maintenance on the Qualys CA Platform 1 requires a 9 hour downtime on May 20, 2021 starting at 18:00 PDT and ending at 03:00 PDT on May 21, 2020.

Ticket Reference for this activity CMB-88492.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Apr 6, 04:29 PDT
Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on May 27, 2021, starting at 12:00 PDT and ending at 21:00 PDT on May 27, 2021.

Ticket Reference for this activity CMB-88493.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Mar 8, 21:07 PST
Planned downtime maintenance on the Qualys EU Platform 2 requires a 9-hour downtime on June 3, 2021, starting at 12:00 PDT and ending at 21:00 PDT on June 3, 2021.

Ticket Reference for this activity CMB-88494.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Mar 8, 21:10 PST
Planned downtime maintenance on the Qualys IN Platform 1 requires a 9 hour downtime on June 17th, 2021, starting at 06:00 PDT and ending at 15:00 PDT on June 17th, 2021.

Ticket Reference for this activity CMB-88495.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Apr 6, 04:33 PDT
Past Incidents
Apr 12, 2021
Completed - The scheduled maintenance has been completed.
Apr 12, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 11:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on AE Platform 1 on April 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-97314

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 12, 09:15 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 14:02 PDT
Scheduled - A new version of Asset Inventory (AI) 1.3.1.0 is going to be released into production on EU Platform 1 on April 12th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-97466

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3.1-release-notes.pdf
Apr 12, 09:10 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 11:00 PDT
Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on the EU Platform 1 on April 12th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-97594

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf
Apr 12, 09:08 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:00 PDT
Scheduled - Hot Fix release of Security Analytics (SA) 1.1.0-4 is going to be released into production on US Platform 2 on April 12th, 2021.

The Security Analytics (SA) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-97729
Apr 12, 01:20 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:32 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the US Platform 2 on April 11th, 2021.

The deployment is completely transparent to users and will require no downtime .

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97308
Apr 11, 19:13 PDT
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 PDT
Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on US Platform 1 on April 11th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf

Ticket Reference for this activity: CMB-97591
Apr 11, 19:15 PDT
Apr 11, 2021
Apr 10, 2021
Resolved - This incident has been resolved.
Apr 10, 10:20 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in AI, AV, VM Dashboard, and CAUI module on Qualys US Platform 2 and we are continuing to monitor the results. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5844
Apr 9, 17:06 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in AI, AV, VM Dashboard, and CAUI module on Qualys US Platform 2 and we are monitoring the results. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5844
Apr 9, 05:47 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, VM Dashboard, and CAUI module on Qualys US Platform 2. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5844
Apr 8, 17:58 PDT
Apr 9, 2021
Completed - The scheduled maintenance has been completed.
Apr 9, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-4 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96877
Mar 26, 15:46 PDT
Completed - The scheduled maintenance has been completed.
Apr 9, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:30 PDT
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.1.0 is going to be released into production on IN Platform 1 on April 8th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-96042.
Apr 8, 18:10 PDT
Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the EU Platform 2 on April 8th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-97311

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 8, 09:41 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 02:31 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-4 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96875
Mar 26, 15:19 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 PDT
Scheduled - Hot Fix release of Security Analytics (SA) 1.1.0-4 is going to be released into production on EU Platform 2 on April 8th, 2021.

The Security Analytics (SA) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-97732
Apr 8, 01:39 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on IN Platform1 on April 8th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96666
Apr 7, 20:05 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:03 PDT
Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on CA Platform 1 on April 7th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf

Ticket Reference for this activity: CMB-97597
Apr 7, 20:08 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the US Platform 1 on April 7th, 2021.

The deployment is completely transparent to users and will require no downtime .

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97307
Apr 7, 19:59 PDT
Apr 7, 2021
Completed - The scheduled maintenance has been completed.
Apr 7, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-4 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96870
Mar 26, 15:19 PDT
Completed - The scheduled maintenance has been completed.
Apr 7, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 01:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on EU Platform2 on April 7th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96665
Apr 6, 21:30 PDT
Completed - The scheduled maintenance has been completed.
Apr 7, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:30 PDT
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.1.0 is going to be released into production on US Platform3 on April 6th, 2021.

OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-96039.
Apr 6, 21:27 PDT
Resolved - This incident has been resolved.
Apr 7, 05:22 PDT
Monitoring - Qualys Cloud Platform Operations have taken corrective action and are now monitoring an issue which is causing delays in Asset Tagging (eval and re-eval). Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory. Further updates will be shared as they become available.

Ticket reference for this incident: IM-4976
Apr 6, 14:55 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing delays in Asset Tagging (eval and re-eval). Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory. Further updates will be shared as they become available.
Ticket reference for this incident: IM-4976
Apr 5, 16:19 PDT
Completed - The scheduled maintenance has been completed.
Apr 7, 05:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 01:15 PDT
Scheduled - A new version of Asset Inventory (AI) 1.3.1.0 is going to be released into production on CA Platform 1 on April 7th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-itam-1.3.1-release-notes.pdf

Ticket Reference for this activity: CMB-97469
Apr 7, 00:07 PDT
Completed - The scheduled maintenance has been completed.
Apr 7, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:30 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on US Platform 3 on April 6th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf

Ticket Reference for this activity: CMB-96813
Apr 6, 21:23 PDT
Completed - The scheduled maintenance has been completed.
Apr 7, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-4 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96873
Mar 26, 15:18 PDT
Apr 6, 2021
Completed - The scheduled maintenance has been completed.
Apr 6, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 14:06 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on the EU Platform 1 on April 6th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-96814

Release Notes: https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf
Apr 6, 09:52 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:01 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-5 is scheduled to be released into production on the EU Platform 1 on April 6th, 2021.

The deployment is completely transparent to users and will require no downtime .

Ticket Reference for this activity: CMB-97310

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 6, 09:44 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 00:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on EU Platform1 on April 6th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96664
Apr 5, 19:57 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 05:01 PDT
Scheduled - A new release of Container Security 1.7.1-2 is scheduled to be released into production on US Platform3 on April 6th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-95544
Apr 6, 00:39 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 23:30 PDT
Scheduled - A new version of CloudView (CV) v1.14.0.0 is scheduled to be released into production on Qualys CA Platform 1 on April 5th, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.14-release-notes.pdf

Ticket reference for this activity - CMB-94570.
Apr 5, 20:36 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 23:30 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on US Platform 1 on April 5th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf

Ticket Reference for this activity: CMB-96811
Apr 5, 22:20 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 04:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:45 PDT
Scheduled - A new release of Container Security 1.7.1-2 is scheduled to be released into production on US Platform 1 on April 6th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-95542
Apr 6, 00:37 PDT
Completed - The scheduled maintenance has been completed.
Apr 6, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-5 is scheduled to be released into production on the CA Platform 1 on April 5th, 2021.

The deployment is completely transparent to users and will require no downtime .

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97313
Apr 5, 20:02 PDT
Apr 5, 2021
Completed - The scheduled maintenance has been completed.
Apr 5, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 12:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-5 is scheduled to be released into production on the IN Platform 1 on April 5th, 2021.

The deployment is completely transparent to users and will require no downtime .

Ticket Reference for this activity: CMB-97312

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 5, 10:11 PDT
Completed - The scheduled maintenance has been completed.
Apr 5, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 10:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-4 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96871
Mar 26, 15:18 PDT
Completed - The scheduled maintenance has been completed.
Apr 5, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on US Platform1 on April 5th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96661
Apr 4, 21:38 PDT
Completed - The scheduled maintenance has been completed.
Apr 5, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:01 PDT
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.1.0 is going to be released into production on US Platform 2 on April 5th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-96038
Apr 4, 22:00 PDT
Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 23:01 PDT
Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on US Platform 2 on April 4th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf

Ticket Reference for this activity: CMB-96812
Apr 4, 21:49 PDT
Apr 4, 2021
Apr 3, 2021

No incidents reported.

Apr 2, 2021
Completed - The scheduled maintenance has been completed.
Apr 2, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96874
Mar 26, 15:17 PDT
Resolved - This incident has been resolved.
Apr 2, 04:37 PDT
Investigating - Qualys Cloud Platform Operations is investigating an issue which is impacting Events being available in EDR UI. Users will notice the events are not being displayed in the Hunting tab.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-5787
Apr 1, 20:18 PDT
Completed - The scheduled maintenance has been completed.
Apr 2, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96876
Mar 26, 15:17 PDT
Apr 1, 2021
Resolved - This incident has been resolved.
Apr 1, 18:05 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action to mitigate the delay for EDR event data to become available in the UI on Qualys US Platform 3. This incident will be monitored through resolution. Further updates will be shared once they become available.

Ticket reference for this incident: IM-5787.
Apr 1, 01:28 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing a delay for EDR event data to become available in the UI. Users will notice the events are not being displayed in the Hunting tab. Further updates will be shared as they become available.
Ticket reference for this activity: IM-5787
Mar 31, 16:41 PDT
Completed - The scheduled maintenance has been completed.
Apr 1, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96872
Mar 26, 15:16 PDT
Mar 31, 2021
Completed - The scheduled maintenance has been completed.
Mar 31, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 04:00 PDT
Scheduled - A new hot Fix release of CloudViewUI (CV) v1.14.0.2-1 is scheduled to be released into production on Qualys US Platform 3 on March 31st, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity - CMB-97115.
Mar 31, 02:29 PDT
Completed - The scheduled maintenance has been completed.
Mar 31, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 00:01 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on US Platform 3 on March 31st, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96663
Mar 30, 22:24 PDT
Completed - The scheduled maintenance has been completed.
Mar 31, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 21:30 PDT
Scheduled - A new release of Container Security 1.7.1-2 is scheduled to be released into production on IN Platform 1 on March 30th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-95548
Mar 30, 04:17 PDT
Mar 30, 2021
Mar 29, 2021

No incidents reported.