Qualys, Inc. Status

All Systems Operational

US Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView (CERT) Operational

US Platform 2 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Container Security (CS) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

Cert View (CV) Operational

CloudView (CV) Operational

US Platform 3 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

EU Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView(CERT) Operational

EU Platform 2 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

Container Security (CS) Operational

CloudView (CV) Operational

IN Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView Operational

PCI Platform Operational

Free Services Operational

FreeScan Operational

BrowserCheck Operational

SSL Labs Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2018

Qualys EU Platform 2 CertView, FIM and IOC Maintenance Notification

Resolved - This incident has been resolved.
Sep 18, 11:38 PDT

Identified - A new update for the Indication of Compromise(IOC), File Integrity Monitoring(FIM) and CertView(CV) module is scheduled to be released into production on the Qualys EU Platform 2 on September 17 , 2018 for 2 hrs starting 23:45 hrs PT . These modules will not be functional during this period.
Sep 17, 23:33 PDT

EU Platform 1: While switching from VM/PC module to Portal Applications,users are logged out.

Resolved - This incident has been resolved.
Sep 18, 04:49 PDT

Monitoring - A fix has been implemented and Portal Applications are accessible now. We are monitoring the results.
Sep 17, 23:56 PDT

Investigating - While switching from VM/PC module, users are unable to access Portal Applications users are getting logged out. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Sep 17, 23:29 PDT

Sep 17, 2018

Qualys EU Platform 1 CertView, FIM and IOC Maintenance Notification

Completed - The scheduled maintenance has been completed.
Sep 17, 16:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 15:30 PDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 17, 15:25 PDT

Scheduled - A new update for the Indication of CertView module is scheduled to be released into production on the Qualys Eu Platform 1 on September 17 , 2018 for 1 hr starting 3:30 hrs PT . The CertView module may not be functional during this period
Sep 17, 15:24 PDT

US Platform 1: Service Unavailable

Resolved - This incident has been resolved.
Sep 17, 09:40 PDT

Monitoring - A fix has been implemented and US Platform 1 is accessible now. We are monitoring the results.
Sep 17, 07:32 PDT

Investigating - Qualys Cloud Operations is investigating an incident that is causing the Qualys Cloud Platform to return Service Unavailable across all UI applications, as well as API endpoints. Updates will be provided as they become available.
Sep 17, 06:55 PDT

EU Platform 1 : Cloud Agent Processing Delay

Resolved - This incident has been resolved.
Sep 17, 06:04 PDT

Update - A fix has been implemented and the current backlog continues to reduce. We are monitoring the results. Further updates will be shared as they become available.
Sep 16, 20:32 PDT

Identified - Qualys Cloud Platform Operations has taken corrective action against the issue, and the current backlog continues to reduce. Further updates will be shared as they become available.
Sep 16, 11:11 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing delays for Cloud Agent processing. Users will see delays in agent data processing. Further updates will be provided as they become available.
Sep 16, 05:38 PDT

EU Platform 1: While switching from VM/PC module to Portal Applications,users are logged out.

Resolved - This incident has been resolved.
Sep 17, 04:13 PDT

Monitoring - A fix has been implemented and Portal Applications are accessible now. We are monitoring the results.
Sep 17, 02:19 PDT

Investigating - While switching from VM/PC module, users are unable to access Portal Applications users are getting logged out.. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available
Sep 17, 02:03 PDT

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

EU Platform 1: Some of the scheduled VM reports are launching with a delay.

Resolved - This incident has been resolved.
Sep 13, 22:22 PDT

Monitoring - A fix has been implemented, scheduled report backlog is trending down and reports are moving as expected now.We are monitoring the results.
Sep 12, 21:10 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 12, 13:16 PDT

Investigating - Currently, Qualys Cloud Platform Operations is investigating an issue with Scheduled Report Generation, users will notice a delay in the report launch. Qualys Cloud Platform Operations and Engineering have identified and are working towards resolving the matter. Further updates will be received as they become available.
Sep 12, 06:56 PDT

[Scheduled] EU2 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & API

Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 10:00 PDT

Scheduled - A new release of Qualys Cloud Platform 2.34 is scheduled to be released in production on the Qualys EU2 Platform. This is an uptime deployment and is completely transparent to users.

For details of the release, see:
- Qualys Cloud Platform v2.34: https://www.qualys.com/platform2.34
Sep 4, 17:05 PDT

PCI Module:Some of the scans are stuck in Running status.

Resolved - This incident has been resolved.
Sep 13, 05:30 PDT

Monitoring - A fix has been implemented and scans are moving as expected now. We are monitoring the results.
Sep 13, 03:37 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 12, 13:24 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the Scans to remain in Running status when they are actually Finished. Further updates will be shared as they become available.
Please contact Qualys support via https://www.qualys.com/forms/contact-support/, if there is any scan which needs immediate attention.
Sep 12, 09:20 PDT

Sep 12, 2018

Qualys US Platform 2 CertView Maintenance Notification

Resolved - This incident has been resolved.
Sep 12, 15:15 PDT

Identified - A new update for the Indication of CertView module is scheduled to be released into production on the Qualys US Platform 2 on September 12 , 2018 for 1 hr starting 9:15 hrs PT . The CertView module will not be functional during this period
Sep 12, 09:06 PDT

US Platform 1: Some of the VM/PC Scans are in Queued status.

Resolved - This incident has been resolved.
Sep 12, 13:15 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC Scans to remain in Queued status, when they are actually running OR Finished.Further updates will be shared as they become available.
Sep 12, 06:35 PDT

Qualys US Platform 2 Indication of Compromise (IOC) and File Integrity Monitoring (FIM) Maintenance Notification

Resolved - This incident has been resolved.
Sep 12, 07:11 PDT

Identified - A new update for the Indication of Compromise (IOC) module and File Integrity Monitoring(FIM) module is scheduled to be released into production on the Qualys US Platform 2 on September 12 , 2018 for 4 hrs starting 6:15 hrs PT . This IOC and FIM modules will not be functional during this period
Sep 12, 06:14 PDT

US1 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & API Ongoing maintenance

Resolved - The scheduled maintenance has finished.
Sep 12, 01:05 PDT

Identified - Scheduled maintenance is currently in progress for the release of Qualys Cloud Platform 2.34. This is an uptime deployment and is completely transparent to users. We will provide updates as necessary.
Sep 11, 21:48 PDT

Sep 11, 2018

[Scheduled] US1 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & API

Completed - The scheduled maintenance has been completed.
Sep 11, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 PDT

Scheduled - A new release of Qualys Cloud Platform 2.34 is scheduled to be released in production on the Qualys US1 Platform. This is an uptime deployment and is completely transparent to users.

For details of the release, see:
- Qualys Cloud Platform v2.34: https://www.qualys.com/platform2.34
Sep 9, 22:02 PDT

EU Platform 2: Some of the VM/PC Scans are in Queued status.

Resolved - This incident has been resolved.
Sep 11, 08:35 PDT

Monitoring - A fix has been implemented,queued scan backlog is trending down and scans are moving as expected now.We are monitoring the results.
Sep 11, 07:33 PDT

Identified - Qualys Cloud Platform Operations has identified the issue, and has taken corrective action. The backlog of VM/PC/WAS Scans halted in Queued status is dropping. Further updates will be shared as they become available.
Sep 11, 05:52 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC/WAS Scans to remain in Queued status, further updates will be shared as they become available.
Sep 11, 04:01 PDT

Sep 10, 2018

[Scheduled] EU1 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & API

Completed - The scheduled maintenance has been completed.
Sep 10, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:00 PDT

Scheduled - A new release of Qualys Cloud Platform 2.34 is scheduled to be released in production on the Qualys EU1 Platform. This is an uptime deployment and is completely transparent to users.

For details of the release, see:
- Qualys Cloud Platform v2.34: https://www.qualys.com/platform2.34
Sep 4, 16:46 PDT

US Platform 2: While switching from VM/PC module, users are unable to access Portal Apps and are seeing Service Temporarily Unavailable

Resolved - This incident has been resolved.
Sep 10, 04:54 PDT

Monitoring - This issue has been resolved and currently under monitoring
Sep 10, 04:02 PDT

Investigating - While switching from VM/PC module, users are unable to access Portal Apps and seeing Service Temporarily Unavailable. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Sep 10, 03:15 PDT

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

[Scheduled] Qualys US Platform 1 CloudView(CV) Maintenance Notification

Resolved - This incident has been resolved.
Sep 7, 17:03 PDT

Investigating - A new update for the CloudView(CV) Maintenance module is scheduled to be released into production on the Qualys US1 Platform 1 on Sept 7, 2018 for 3 hr starting 11:00 hrs PST. This is a scheduled maintenance activity and CloudView module will not be functional during this period.
Sep 7, 10:53 PDT

[Scheduled] Qualys US Platform 1 Maintenance Notification

Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 18:00 PDT

Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires an 12-hour downtime on 7 September 2018 starting at 01:00 UTC and ending at 13:00 UTC on 7 September 2018.

For details, see https://www.qualys.com/notifications/platform-us1/
Jul 27, 06:07 PDT

[Scheduled] US3 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & API

Completed - The scheduled maintenance has been completed.
Sep 7, 02:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:45 PDT

Scheduled - A new release of Qualys Cloud Platform 2.34 is scheduled to be released in production on the Qualys US3 Platform. This is an uptime deployment and is completely transparent to users.

For details of the release, see:
- Qualys Cloud Platform v2.34: https://www.qualys.com/platform2.34
Sep 4, 17:04 PDT

PCI Platform Maintenance Notification

Completed - The scheduled maintenance has been completed.
Sep 7, 01:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 20:45 PDT

Scheduled - Planned downtime maintenance on the Qualys PCI Platform requires an 8-hour downtime on 6 September 2018 starting at 01:00 UTC and ending at 09:00 UTC on 6 September 2018
Sep 6, 20:38 PDT

Sep 6, 2018

[Scheduled] US2 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & API

Completed - The scheduled maintenance has been completed.
Sep 6, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 10:00 PDT

Scheduled - A new release of Qualys Cloud Platform 2.34 is scheduled to be released in production on the Qualys US2 Platform. This is an uptime deployment and is completely transparent to users.

For details of the release, see:
- Qualys Cloud Platform v2.34: https://www.qualys.com/platform2.34
Sep 4, 16:45 PDT

Qualys US Platform 2 Indication of Compromise (IOC) Maintenance Notification

Resolved - This incident has been resolved.
Sep 6, 14:04 PDT

Update - We are continuing to work on a fix for this issue.
Sep 6, 14:04 PDT

Identified - A new update for the Indication of Compromise (IOC) module is scheduled to be released into production on the Qualys US Platform 2 on September 6, 2018 for 4 hrs starting 8:00 hrs PT . This IOC module will not be functional during this period
Sep 6, 07:58 PDT

US Platform 1: While switching from VM/PC module, users are unable to access Portal Apps and are finding 404 error.

Resolved - This incident has been resolved.
Sep 6, 08:35 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 08:13 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 6, 07:59 PDT

Investigating - While switching from VM/PC module, users are unable to access Portal Apps and receiving a 404 error. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Sep 6, 07:38 PDT

Sep 5, 2018

[Scheduled] IN01 Release: AV, CA, WAS, WAF, SAQ, CERT, IOC, FIM & AP

Completed - The scheduled maintenance has been completed.
Sep 5, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 PDT

Scheduled - A new release of Qualys Cloud Platform 2.34 is scheduled to be released in production on the Qualys IN01 Platform. This is an uptime deployment and is completely transparent to users.

For details of the release, see:
- Qualys Cloud Platform v2.34: https://www.qualys.com/platform2.34
Sep 4, 16:00 PDT

Qualys US Platform 2 Indication of Compromise (IOC) Maintenance Notification

Completed - The scheduled maintenance has been completed.
Sep 5, 14:26 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 07:55 PDT

Scheduled - A new update for the Indication of Compromise (IOC) module is scheduled to be released into production on the Qualys US Platform 2 on September 5, 2018 for 24 hrs starting 7:55 hrs PT . This is a scheduled maintenance activity and IOC module will not be functional during this period
Sep 5, 07:54 PDT

Qualys IND Platform 01 File Integrity Monitoring (FIM) Maintenance Notification

Completed - The scheduled maintenance has been completed.
Sep 5, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 PDT

Scheduled - A new update for the File Integrity Monitoring (FIM) module is to be released into production on the Qualys IND Platform 1 on September 5 , 2018 for 4 hrs starting 8:00 hrs PT . This is a scheduled maintenance activity and File Integrity Monitoring (FIM) module will not be functional during this period
Sep 5, 07:58 PDT

Sep 4, 2018

Qualys US Platform 2 Indication of Compromise (IOC) Maintenance Notification

Completed - The scheduled maintenance has been completed.
Sep 4, 08:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:15 PDT

Scheduled - A new update for the Indication of Compromise (IOC) module is scheduled to be released into production on the Qualys US Platform 2 on September 4 , 2018 for 24 hrs starting 02:00 hrs PT . This is a scheduled maintenance activity and IOC module will not be functional during this period
Sep 2, 22:48 PDT