All Systems Operational
US Platform 1 Operational
Continuous Monitoring (CM) Operational
Vulnerability Management (VM) Operational
Cloud Agent (CA) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
AssetView (AV) Operational
SECURE Seal (SEAL) Operational
US Platform 2 Operational
Continuous Monitoring (CM) Operational
Vulnerability Management (VM) Operational
Cloud Agent (CA) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
AssetView (AV) Operational
SECURE Seal (SEAL) Operational
EU Platform 1 Operational
Continuous Monitoring (CM) Operational
Vulnerability Management (VM) Operational
Cloud Agent (CA) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
AssetView (AV) Operational
SECURE Seal (SEAL) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Qualys US Platform 1 Maintenance Notification Aug 25, 12:00 - Aug 26, 00:00 PDT
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 1. This upgrade will happen on August 25th, 2016 and requires a 12-hour downtime starting at 12:00 PM PDT (19:00 UTC) and ending at 12:00 AM PDT the next day (07:00 UTC the next day).

For details, see https://www.qualys.com/docs/notifications/us-platform-1-maintenance.pdf
Jul 11, 15:32 PDT
EU Release: CA, AV, WAS and API Aug 29, 10:00-23:45 PDT
A new release of Qualys Suite is scheduled to be released in production on the Qualys EU Platform 1 on 29 August, 2016 starting at 17:00 UTC.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.15, including AssetView and Cloud Agent: https://www.qualys.com/platform2.15
- Web Application Scanning (WAS) 4.9: https://www.qualys.com/was4.9
- Qualys Cloud Platform API, including WAS and WAF API: https://www.qualys.com/was4.9-and-waf1.18-api
Posted on Aug 9, 16:22 PDT
US1 Release: CA, AV, WAS and API Aug 31, 10:00-23:45 PDT
A new release of Qualys Suite is scheduled to be released in production on the Qualys US Platform 1 on August 31, 2016 starting at 10:00 AM PDT (17:00 UTC).

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.15, including AssetView and Cloud Agent: https://www.qualys.com/platform2.15
- Web Application Scanning (WAS) 4.9: https://www.qualys.com/was4.9
- Qualys Cloud Platform API, including WAS and WAF API: https://www.qualys.com/was4.9-and-waf1.18-api
Posted on Aug 9, 16:24 PDT
Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to Free Services Platform. This upgrade will happen on September 1st 2016 and requires a 12-hour downtime starting at 12:00 PM PDT (19:00 UTC) and ending at 12:00 AM PDT the next day (07:00 UTC the next day).

For details, see https://www.qualys.com/docs/notifications/free-services-platform-maintenance.pdf
Posted on Jul 11, 15:34 PDT
Past Incidents
Aug 25, 2016

No incidents reported today.

Aug 24, 2016
Resolved - Scans launch issue is resolved
Aug 24, 03:31 PDT
Identified - Ops have identified the problem and working towards resolution.
Aug 24, 02:40 PDT
Investigating - US POD1: Customers are not able to launch scans. Ops is investigating
Aug 24, 02:17 PDT
Aug 23, 2016
Completed - The scheduled maintenance has been completed.
Aug 23, 23:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 10:00 PDT
Scheduled - A new release of Qualys Suite is scheduled to be released in production on the Qualys US Platform 2 on August 23, 2016 starting at 10:00 AM PDT (17:00 UTC).

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.15, including AssetView and Cloud Agent: https://www.qualys.com/platform2.15
- Web Application Scanning (WAS) 4.9: https://www.qualys.com/was4.9
- Qualys Cloud Platform API, including WAS and WAF API: https://www.qualys.com/was4.9-and-waf1.18-api
Aug 9, 16:18 PDT
Aug 22, 2016
Resolved - This incident has been resolved.
Aug 22, 13:10 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 22, 12:42 PDT
Investigating - We are currently investigating this issue.
Aug 22, 12:30 PDT
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016
Resolved - This incident has been resolved.
Aug 19, 19:50 PDT
Investigating - US POD2: WAS Scans are in submitted state. Ops is investigating.
Aug 19, 08:57 PDT
Aug 18, 2016
Completed - The scheduled maintenance has been completed.
Aug 18, 18:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:01 PDT
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to EU Platform 1. This upgrade will happen on 18 August 2016 and requires a 12-hour downtime starting at 19:00 UTC and ending at 07:00 UTC the next day.

For details, see https://www.qualys.com/docs/notifications/eu-platform-1-maintenance.pdf
Jul 11, 15:29 PDT
Resolved - This incident has been resolved.
Aug 18, 12:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 09:44 PDT
Investigating - We are currently investigating this issue.
Aug 18, 08:23 PDT
Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.

Aug 11, 2016
Completed - The scheduled maintenance has been completed.
Aug 11, 20:18 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:01 PDT
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 2. This upgrade will happen on August 11th, 2016 and requires a 12-hour downtime starting at 12:00 PM PDT (19:00 UTC) and ending at 12:00 AM PDT the next day (07:00 UTC the next day).

For details, see https://www.qualys.com/docs/notifications/us-platform-2-maintenance.pdf
Jul 11, 15:24 PDT
Resolved - This incident has been resolved.
Aug 11, 16:58 PDT
Investigating - PCI Platform is currently unavailable
Aug 11, 16:43 PDT