All Systems Operational
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new release of Qualys Cloud Suite 8.9.1 is scheduled to be released in production on the Qualys US Platform 2 on December 12, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Suite 8.9.1: https://www.qualys.com/suite8.9.1
Posted on Dec 8, 11:37 PST
EU1 Release: CA, WAS & API Dec 12, 10:00-22:00 PST
A new release of Qualys Cloud Platform 2.19 is scheduled to be released in production on the Qualys EU Platform 1 on 12 December 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.19, including Cloud Agent and WAS: https://www.qualys.com/platform2.19
- Qualys Cloud Platform 2.19 API: https://www.qualys.com/platform-2.19-api
Posted on Dec 8, 11:14 PST
EU1 Release: Qualys Cloud Suite 8.9.1 Dec 13, 20:00 - Dec 14, 08:00 PST
A new release of Qualys Cloud Suite 8.9.1 is scheduled to be released in production on the Qualys EU Platform 1 on 13 December 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Suite 8.9.1: https://www.qualys.com/suite8.9.1
Posted on Dec 8, 11:41 PST
US2 Release: CA, WAS & API Dec 13, 20:00 - Dec 14, 08:00 PST
A new release of Qualys Cloud Platform 2.19 is scheduled to be released in production on the Qualys US Platform 2 on December 13, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.19, including Cloud Agent and WAS: https://www.qualys.com/platform2.19
- Qualys Cloud Platform 2.19 API: https://www.qualys.com/platform-2.19-api
Posted on Dec 8, 11:11 PST
US1 Release: CA, WAS & API Dec 14, 10:00-22:00 PST
A new release of Qualys Cloud Platform 2.19 is scheduled to be released in production on the Qualys US Platform 1 on December 14, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.19, including Cloud Agent and WAS: https://www.qualys.com/platform2.19
- Qualys Cloud Platform 2.19 API: https://www.qualys.com/platform-2.19-api
Posted on Dec 8, 11:16 PST
A new release of Qualys Cloud Suite 8.9.1 is scheduled to be released in production on the Qualys US Platform 1 on December 15, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Suite 8.9.1: https://www.qualys.com/suite8.9.1
Posted on Dec 8, 11:44 PST
Past Incidents
Dec 9, 2016

No incidents reported today.

Dec 8, 2016

No incidents reported.

Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016
Completed - The scheduled maintenance has been completed.
Dec 5, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 10:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9 is scheduled to be released in production on the Qualys US Platform 1 on December 5, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Suite 8.9: https://www.qualys.com/suite8.9
- Qualys Cloud Suite 8.9 API: https://www.qualys.com/suite8.9-api
Nov 11, 14:54 PST
Resolved - MDS services in US Platform 2 are functioning normally.
Dec 5, 02:43 PST
Monitoring - MDS scans are now launching properly. MDS services are currently being monitored by operations team.
Dec 4, 23:54 PST
Investigating - MDS scans in US Platform 2 are impacted. MDS scans are not being launched. Ops Team is investigating.
Dec 4, 22:11 PST
Dec 3, 2016

No incidents reported.

Dec 2, 2016
Completed - The scheduled maintenance has been completed.
Dec 2, 05:28 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:00 PST
Update - Some of the enhancements that Qualys is planning to make during December downtime will take longer to fully implement. The December 1st planned downtime will be extended from 6 to 12 hours. New times are 06:00 PM PST (December 2nd 2016 02:00 AM UTC) and ending at 06:00 AM PST the next day (December 2nd 2016 02:00 PM UTC).
Nov 29, 08:33 PST
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 1. This upgrade will happen on December 1st, 2016 and requires a 12-hour downtime starting at 06:00 PM PST (December 2nd 2016 02:00 AM UTC) and ending at 06:00 AM PST the next day (December 2nd 2016 02:00 PM UTC).

For details, see https://www.qualys.com/docs/notifications/us-platform-1-maintenance.pdf
Oct 11, 13:13 PST
Dec 1, 2016
Completed - The scheduled maintenance has been completed.
Dec 1, 22:00 PST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:01 PST
Scheduled - A new release of Qualys Cloud Suite 8.9 is scheduled to be released in production on the Qualys EU Platform 1 on 1 December 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Suite 8.9: https://www.qualys.com/suite8.9
- Qualys Cloud Suite 8.9 API: https://www.qualys.com/suite8.9-api
Nov 11, 14:50 PST
Resolved - The issue is now resolved. Please contact Qualys technical support should you still experience problems.
Dec 1, 14:33 PST
Identified - Some customers may find that their Virtual Scanner or API licenses are showing as expired. This is a result of the recent upgrade to Qualys Cloud Suite 8.9.

We are preparing an emergency patch which will restore access to these features. In the meantime, Qualys Customer Support can re-enable these manually on request. Please visit https://www.qualys.com/support/ to file a request.

We apologize for the inconvenience and this will be addressed as quickly as possible.
Dec 1, 12:30 PST
Completed - The scheduled maintenance has been completed.
Dec 1, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 20:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9 is scheduled to be released in production on the Qualys US Platform 2 on November 30, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Suite 8.9: https://www.qualys.com/suite8.9
- Qualys Cloud Suite 8.9 API: https://www.qualys.com/suite8.9-api
Nov 11, 14:47 PST
Nov 29, 2016

No incidents reported.

Nov 28, 2016
Completed - The scheduled maintenance has been completed.
Nov 28, 23:29 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:01 PST
Scheduled - A new release of Qualys Cloud Platform 2.18 is scheduled to be released in production on the Qualys EU Platform 1 on 28 November 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.18, including AssetView and ThreatPROTECT: https://www.qualys.com/platform2.18
Nov 11, 14:43 PST
Completed - The scheduled maintenance has been completed.
Nov 28, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.18 is scheduled to be released in production on the Qualys US Platform 1 on November 28, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.18, including AssetView and ThreatPROTECT: https://www.qualys.com/platform2.18
Nov 11, 14:39 PST
Resolved - EU POD1: Continuous Monitoring issue is resolved now.
Nov 28, 06:58 PST
Investigating - EU POD1: Continuous Monitoring is not working. Operations team is investigating.
Nov 28, 06:09 PST
Completed - Scheduled maintenance is completed.
Nov 28, 03:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 20:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.18 is scheduled to be released in production on the Qualys US Platform 2 on November 27, 2016.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.18, including AssetView and ThreatPROTECT: https://www.qualys.com/platform2.18
Nov 11, 14:35 PST
Resolved - EU POD1: Platform UI login issue is resolved.
Nov 28, 02:06 PST
Monitoring - EU POD1: Platform UI login issue is resolved.
Nov 28, 01:08 PST
Investigating - EU POD1: Platform UI login has issues. Operations team is investigating.
Nov 28, 00:14 PST
Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.