Monitoring - The performance of UI has been restored. Qualys Cloud Operations team is monitoring the status and would report if there are any changes in the status.
Mar 25, 07:12 PDT
Investigating - EU Platform 2 is currently experiencing intermitten overall slowness in the UI. Qualys Cloud Platform Operations are currently investigating the issue. Further updates will be shared as they become available.
Mar 25, 05:04 PDT
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CV) Operational
CloudView (CV) ? Operational
Asset Inventory ( AI) Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Operational
CertView (CERT) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory ( AI) ? Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory ( AI) ? Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
US Platform 4 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
CloudView (CV) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new release of Qualys Cloud Platform 2.37 is scheduled to be released in production on the US Shared Cloud Platform 2 on Mar 25 2019. The deployment is completely transparent to users and will require no downtime.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-237-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-237-api-release-notes.pdf
Posted on Mar 25, 12:30 PDT
A new release of Qualys Cloud Platform 2.37 is scheduled to be released in production on the EU Shared Cloud Platform 2 on Mar 25 2019. The deployment is completely transparent to users and will require no downtime.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-237-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-237-api-release-notes.pdf
Posted on Mar 25, 12:33 PDT
Past Incidents
Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019
Resolved - This incident has been resolved.
Mar 22, 10:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 08:49 PDT
Investigating - US Platform 1 is currently experiencing an issue CloudView module is inaccessible. Qualys Cloud Operations is investigating to restore service as soon as possible. Further updates will be provided as they become available.
Mar 22, 08:08 PDT
Mar 21, 2019

No incidents reported.

Mar 20, 2019
Resolved - This incident has been resolved.
Mar 20, 23:59 PDT
Monitoring - Qualys Cloud Operations has taken the necessary steps to mitigate the issue. The service has now been restored and will continue to monitor to ensure stability.
Mar 20, 13:26 PDT
Investigating - US Platform 1 is currently experiencing an issue Container Security module is inaccessible. Qualys Cloud Operations is investigating to restore service as soon as possible. Further updates will be provided as they become available.
Mar 20, 11:53 PDT
Completed - The scheduled maintenance has been completed.
Mar 20, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:30 PDT
Scheduled - A new release of Qualys Cloud Platform 2.37 is scheduled to be released in production on the IN Shared Cloud Platform 1 on Feb 20 2019. The deployment is completely transparent to users and will require no downtime.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-237-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-237-api-release-notes.pdf
Mar 20, 16:59 PDT
Mar 19, 2019
Resolved - This incident has been resolved.
Mar 19, 20:28 PDT
Investigating - US Platform 1 is currently experiencing an issue where external VM, PC, PCI, and WAS scans are intermittently ending in error. Qualys Cloud Operations is investigating to restore service as soon as possible. Further updates will be provided as they become available.
Mar 19, 13:55 PDT
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 19, 17:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 16:30 PDT
Scheduled - A new update for Indication of Compromise (IOC) module is scheduled to be released into production on the Qualys US Platform 2 on Mar 19, 2019. Indication of Compromise (IOC) module may not be functional during this period.
Mar 19, 16:18 PDT
Mar 18, 2019
Resolved - This incident has been resolved.
Mar 18, 12:26 PDT
Monitoring - The performance of UI has been restored. Qualys Cloud Operations team is monitoring the status and would report if there are any changes in the status.
Mar 18, 04:46 PDT
Investigating - Currently, some Qualys Users are reporting the inability to access the platform at this time. Other Users, while able to log in, are experiencing overall slowness in the UI. Qualys Cloud Platform Operations are currently investigating the issue. Further updates will be shared as they become available.
Mar 18, 03:08 PDT
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Completed - The scheduled maintenance has been completed.
Mar 15, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 15:00 PDT
Scheduled - A new release of Qualys Cloud Suite 8.18 is scheduled to be released in production on the EU Shared Cloud Platform 2 on Mar 15, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-api-release-notes.pdf
Mar 15, 14:31 PDT
Completed - The scheduled maintenance has been completed.
Mar 15, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 11:00 PDT
Scheduled - A new release of Qualys Cloud Suite 8.18 is scheduled to be released in production on the US Shared Cloud Platform 3 on Mar 15, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-api-release-notes.pdf
Mar 15, 09:34 PDT
Completed - The scheduled maintenance has been completed.
Mar 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 10:00 PDT
Scheduled - A new release of Qualys Cloud Suite 8.18 is scheduled to be released in production on the US2 Shared Cloud Platform 1 on Mar 15, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-api-release-notes.pdf
Mar 15, 09:33 PDT
Resolved - This incident has been resolved.
Mar 15, 10:46 PDT
Investigating - EU Platform 1 is currently experiencing an issue where the UI is displaying "Http/1.1 Service Unavailable". Qualys Cloud Operations is investigating to restore service as soon as possible. Further updates will be provided as they become available.
Mar 15, 09:30 PDT
Mar 14, 2019
Completed - The scheduled maintenance has been completed.
Mar 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 14:01 PDT
Scheduled - A new release of Qualys Cloud Suite 8.18 is scheduled to be released in production on the US1 Shared Cloud Platform 1 on Mar 14, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-api-release-notes.pdf
Mar 14, 13:46 PDT
Resolved - This incident has been resolved.
Mar 14, 12:46 PDT
Investigating - Qualys Cloud Operations team is investigating the reason for unavailability of few portal modules, i.e. FIM - File Integrity Monitoring, IOC - Indicator Of Compromise, CS - Container Security,CloudView and CertView. More updates to follow.
Mar 14, 11:15 PDT
Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 21:32 PDT
Investigating - EU Platform 2 is currently experiencing intermitten overall slowness in the UI. Qualys Cloud Platform Operations are currently investigating the issue. Further updates will be shared as they become available.
Mar 13, 07:16 PDT
Resolved - This issue is resolved.
Mar 13, 19:25 PDT
Monitoring - Qualys Cloud Operations has taken necessary steps to mitigate the issue. The UI has now been restored and will continue to monitor to ensure stability.
Mar 13, 13:06 PDT
Investigating - EU Platform 1 is currently experiencing an issue where the UI is displaying "Http/1.1 Service Unavailable". Qualys Cloud Operations is investigating to restore service as soon as possible. Further updates will be provided as they become available.
Mar 13, 12:45 PDT
Completed - The scheduled maintenance has been completed.
Mar 13, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 15:31 PDT
Scheduled - A new release of Qualys Cloud Suite 8.18 is scheduled to be released in production on the EU Shared Cloud Platform 1 on Mar 13, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-api-release-notes.pdf
Mar 13, 15:13 PDT
Completed - The scheduled maintenance has been completed.
Mar 13, 15:15 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 13, 15:14 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 14:00 PDT
Scheduled - A new release of Qualys Cloud Suite 8.18 is scheduled to be released in production on the IND Shared Cloud Platform 1 on Jan 13, 2019.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Please find the release notes here:
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-suite-8.18-api-release-notes.pdf
Mar 13, 13:45 PDT
Mar 12, 2019
Completed - The scheduled maintenance has been completed.
Mar 12, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 13:30 PDT
Scheduled - Cloud Agent Mac 2.3.2
-------------------------------
A new release of Qualys Cloud Agent Mac 2.3.2 is scheduled to be released in production on .

For details of this release, see Cloud Agent Mac 2.3.2 release notes: https://www.qualys.com/documentation/release-notes/
Mar 12, 13:05 PDT
Resolved - This incident has been resolved.
Mar 12, 07:45 PDT
Identified - A new update for Cloudview module is scheduled to be released into production on the Qualys US Platform 3 on March 12 , 2019 for 4 hours from 06:50 AM PST. Cloudview module may not be functional during this period.
Mar 12, 06:50 PDT
Mar 11, 2019
Resolved - This issue is resolved.
Mar 11, 17:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 13:28 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 11, 13:13 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing US Platform 3 UI across Cloud Apps to become unavailable for users. Further updates will be shared as they become available.
Mar 11, 12:49 PDT