In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf

Ticket Reference for this activity: CMB-104807
US Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
US Platform 2 Operational
Asset Inventory (AI) Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
US Platform 3 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
EU Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView(CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
EU Platform 2 Operational
Asset Inventory (AI) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
IN Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
Cloud Agent (CA) Operational
CertView (CERT) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
CA Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
AE Platform 1 Under Maintenance
Asset Inventory (AI) Operational
AssetView (AV) Under Maintenance
CertView (CERT) Operational
Cloud Agent (CA) Under Maintenance
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Under Maintenance
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Under Maintenance
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Under Maintenance
Vulnerability Management (VM) Operational
Web Application Scanning (WAS) Under Maintenance
PCI Platform ? Operational
Free Services Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys AE Platform 1 on June 22nd, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105079

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 16, 14:37 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 11:01 PDT
Scheduled - Hotfix version of CloudView (CV) v1.16.0.1-1 is scheduled to be released into production. CloudView Module may temporarily be unavailable during the deployment window.


Ticket Reference for this activity: (CMB-105388)
Jun 22, 10:51 PDT
A new version of Network Passive Sensor (PS) 1.3.0.0 is going to be released into production on the US Platform 2 on June 23rd 2021.

The Network Passive Sensor (PS) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-ps-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-102137
Posted on Jun 18, 02:36 PDT
A new version of Qualys Gateway Service (QGS) 1.3.1.0 is going to be released into production on US Platform 1 on June 22nd, 2021.

Qualys Gateway Service module may temporarily be unavailable during this period.

Release notes:
https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-102258
Posted on Jun 18, 02:18 PDT
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys IN Platform 1 on June 23rd, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105077

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 17, 13:46 PDT
A new version of Network Passive Sensor (PS) 1.3.0.0 is going to be released into production on the US Platform 3 on June 24th 2021.

The Network Passive Sensor (PS) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-ps-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-102138
Posted on Jun 18, 02:37 PDT
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys US Platform 2 on June 24th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105073

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 17, 13:50 PDT
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys EU Platform 1 on June 28th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105075

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 17, 13:53 PDT
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys US Platform 3 on June 29th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105074

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 17, 13:53 PDT
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys EU Platform 2 on June 30th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105076

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 17, 13:54 PDT
A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys US Platform 1 on July 7th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105072

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Posted on Jun 17, 13:56 PDT
Planned downtime maintenance on the Qualys CA Platform 1 requires a 9-hour downtime on July 26, 2021, starting at 18:00 PDT and ending at 03:00 PDT on July 27, 2021.

Ticket Reference for this activity CMB-88503.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Jun 1, 23:43 PDT
Planned downtime maintenance on the Qualys US Platform2 requires a 9-hour downtime on July 29, 2021, starting at 18:00 PDT and ending at 03:00 PDT on July 30, 2021.

Ticket Reference for this activity CMB-88498.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Jun 2, 00:27 PDT
Planned downtime maintenance on the Qualys US Platform1 requires a 9-hour downtime on August 5, 2021, starting at 18:00 PDT and ending at 03:00 PDT on August 6, 2021.

Ticket Reference for this activity CMB-88499.

For details, see https://www.qualys.com/notifications/platform-us1/
Posted on Jun 2, 00:36 PDT
Planned downtime maintenance on the Qualys AE Platform1 requires a 9-hour downtime on August 12, 2021, starting at 07:00 PDT and ending at 16:00 PDT on August 12, 2021.

Ticket Reference for this activity CMB-88502.

For details, see https://www.qualys.com/notifications/platform-ae1/
Posted on Jun 2, 00:47 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on August 19, 2021, starting at 18:00 PDT and ending at 03:00 PDT on August 20, 2021.

Ticket Reference for this activity CMB-88500.

https://www.qualys.com/notifications/platform-us3/
Posted on Jun 2, 00:48 PDT
Planned downtime maintenance on the Qualys EU Platform1 requires a 9-hour downtime on August 26, 2021, starting at 12:00 PDT and ending at 21:00 PDT on August 26, 2021.

Ticket Reference for this activity CMB-88504.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Jun 2, 00:56 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires a 9 hour downtime on Sep 2, 2021, starting at 12:00 PDT and ending at 21:00 PDT on Sep 2, 2021.

Ticket Reference for this activity CMB-88505.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Jun 20, 23:32 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires a 9 hour downtime on Sep 16th, 2021, starting at 06:00 PDT and ending at 15:00 PDT on Sep 16th, 2021.

Ticket Reference for this activity CMB-88506.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Jun 20, 23:36 PDT
Past Incidents
Jun 22, 2021
Completed - The scheduled maintenance has been completed.
Jun 22, 08:24 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 07:00 PDT
Scheduled - Deployment of Extended Detection and Response (XDR) 1.1.1 was started on Qualys EU Platform 2 on June 21st, 2021 via CMB-101982, and this notification is continuation of the same.

Reference to the original deployment notification:
https://status.qualys.com/incidents/zb62n0fy7kk3
Jun 22, 06:53 PDT
Completed - The scheduled maintenance has been completed.
Jun 22, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:00 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys CA Platform1 on June 22nd 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-104956
Jun 21, 20:30 PDT
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:02 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys US Platform3 on June 22nd 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-104952
Jun 21, 20:33 PDT
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 01:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 02:36 PDT
Scheduled - A new version of Network Passive Sensor (PS) 1.3.0.0 is going to be released into production on the US Platform 1 on June 22nd 2021.

The Network Passive Sensor (PS) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-ps-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-102136
Jun 18, 02:34 PDT
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:00 PDT
Scheduled - A new version of Windows Client 4.4.1.7 is scheduled to be released into production on Qualys CA Platform 1 on June 21st, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.4-release-notes.pdf

Ticket Reference for this activity: CMB-105078

Note: Windows Cloud Agent upgrades will not be immediate for all agents. Qualys staggers binary download intentionally over a few days to protect the Qualys Cloud Platform and customer environment from bandwidth saturation
Jun 16, 14:39 PDT
Completed - The scheduled maintenance has been completed.
Jun 22, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 22:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production on the US Platform1 on June 21th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf

Ticket Reference for this activity: CMB-104800
Jun 21, 20:26 PDT
Jun 21, 2021
Completed - The scheduled maintenance has been completed.
Jun 21, 18:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 12:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 21, 09:50 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

RN: Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf

Ticket Reference for this activity: CMB-104803
Jun 21, 09:37 PDT
Resolved - This incident has been resolved.
Jun 21, 17:52 PDT
Update - Qualys Platform Operations has identified a fix for the issue where if an IP is excluded and an expiry date is set for it then this feature may not work. On the UI and in the excluded IP lists API output may show the wrong IP ranges only for those subscriptions with expiry days set on excluded hosts. The fix will be implemented once verified. Further updates will be shared as they become available.
Ticket reference for this incident IM-6561.
Jun 21, 02:31 PDT
Update - Qualys Platform Operations has identified an issue where if an IP is excluded and an expiry date is set for it then this feature may not work. On the UI and in the excluded IP lists API output may show the wrong IP ranges only for those subscriptions with expiry days set on excluded hosts. We are continuing to work on a fix. Further updates will be shared as they become available.
Ticket reference for this incident IM-6561.
Jun 20, 05:33 PDT
Update - Qualys Platform Operations has identified an issue where if an IP is excluded and an expiry date is set for it then this feature may not work. On the UI and in the excluded IP lists API output may show the wrong IP ranges only for those subscriptions with expiry days set on excluded hosts. We are continuing to work on a fix. Further updates will be shared as they become available.
Ticket reference for this incident IM-6561.
Jun 19, 05:23 PDT
Identified - Qualys Platform Operations has identified an issue where if an IP is excluded and expiry date is set for it then this feature may not work. On the UI and in the excluded IP lists API output may show the wrong IP ranges only for those subscriptions with expiry days set on excluded hosts. Engineering team has identified the issue, and they are working on the fix. Further updates will be shared as they become available.
Ticket reference for this incident IM-6561.
Jun 18, 17:47 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:00 PDT
Scheduled - A new version of Extended Detection and Response (XDR) 1.1.1 is going to be released into production on the EU Platform2 on June 21st, 2021.

The Extended Detection and Response (XDR) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-101982
Jun 17, 23:43 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 13:01 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys AE Platform 1 on June 21st 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-104957
Jun 21, 09:29 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 14:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 12:01 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys EU Platform 2 on June 21st 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-104954
Jun 21, 09:31 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 06:00 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys US Platform 2 on June 21st 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf
Ticket Reference for this activity: CMB-104951
Jun 20, 19:46 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 03:00 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys US Platform 1 on June 21st 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf
Ticket Reference for this activity: CMB-104950
Jun 20, 19:47 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 01:00 PDT
Scheduled - A new version of Qualys Gateway Service (QGS) 1.3.1.0 is going to be released into production on US Platform 3 on June 21st, 2021.

Qualys Gateway Service module may temporarily be unavailable during this period.

Release notes:
https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-102260
Jun 18, 02:20 PDT
Completed - The scheduled maintenance has been completed.
Jun 21, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:32 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production on the US Platform 2 on June 20th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf

Ticket Reference for this activity: CMB-104801
Jun 20, 19:42 PDT
Jun 20, 2021
Jun 19, 2021
Jun 18, 2021
Completed - The scheduled maintenance has been completed.
Jun 18, 14:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 12:45 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys IN Platform 1 on June 18th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf
Ticket Reference for this activity: CMB-104955
Jun 18, 10:44 PDT
Completed - The scheduled maintenance has been completed.
Jun 18, 13:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:46 PDT
Scheduled - A new release of Container Security Sensor 1.8.1-0 is scheduled to be released into production on Qualys EU Platform 1 on June 18th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.8.1-release-notes.pdf
Ticket Reference for this activity: CMB-104953
Jun 18, 10:42 PDT
Completed - The scheduled maintenance has been completed.
Jun 18, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:00 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the CA Platform1 on June 18th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.10.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104373
Jun 16, 20:18 PDT
Resolved - This incident has been resolved.
Jun 18, 05:38 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action to resolve the issue. This incident is being monitored through resolution, and further updates will be shared as they become available.

Ticket reference for this activity: IM-6553.
Jun 18, 00:00 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing slowness across the US Platform 3 UI/API. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6553.
Jun 17, 23:19 PDT
Jun 17, 2021
Completed - The scheduled maintenance has been completed.
Jun 17, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:01 PDT
Scheduled - Planned downtime maintenance on the Qualys IN Platform 1 requires a 9 hour downtime on June 17th, 2021, starting at 06:00 PDT and ending at 15:00 PDT on June 17th, 2021.

Ticket Reference for this activity CMB-88495.

For details, see https://www.qualys.com/notifications/platform-in1/
Apr 6, 04:33 PDT
Resolved - This incident has been resolved.
Jun 17, 06:21 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing ITAM API to be intermittently inaccessible/slow on the US Platform 1 and we are monitoring the results. Further updates will be shared as they become available.
Ticket Reference for this activity: IM-6519
Jun 16, 17:28 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing ITAM API to be intermittently inaccessible/slow on the US Platform 1 and we are monitoring the results. Further updates will be shared as they become available.
Ticket Reference for this activity: IM-6519
Jun 16, 17:25 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing ITAM API to be intermittently inaccessible/slow on the US Platform 1. Further updates will be shared as they become available.

Ticket Reference for this activity: IM-6519
Jun 16, 02:53 PDT
Resolved - This incident has been resolved.
Jun 17, 06:21 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing UI/API to be inaccessible on Shared Platforms, and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6540.
Jun 16, 22:34 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing US Platform 1/2/3, EU Platform1/2, IN Platform 1 and CA Platform 1 UI/API to become unavailable. Further updates will be provided as they become available.

Ticket reference for this activity: IM-6540.
Jun 16, 21:43 PDT
Resolved - This incident has been resolved.
Jun 17, 06:21 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue causing the EU Platform 2 Global IT Asset Inventory (AI) UI to be inaccessible or extremely slow for users and a fix has been implemented. We are monitoring the results.
Further updates will be shared as they become available.

Ticket reference for this activity: IM-6479
Jun 17, 02:29 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 Global IT Asset Inventory (AI) UI to be inaccessible or extremely slow for users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6479
Jun 17, 02:13 PDT
Completed - The scheduled maintenance has been completed.
Jun 17, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production on the US Platform 3 on June 16th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf

Ticket Reference for this activity: CMB-104802
Jun 16, 20:15 PDT
Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 13:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-104805

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf
Jun 16, 12:25 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 03:00 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on AE Platform1 on Jun 16th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104667
Jun 15, 20:39 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:01 PDT
Scheduled - A new version of CloudView (CV) v1.16.0.0 is scheduled to be released into production.

CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-release-notes.pdf
API RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-api-release-notes.pdf
Ticket Reference for this activity: (CMB-103420)
Jun 11, 11:38 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 22:30 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.6.1.0-1 is scheduled to be released into production on the CA Platform 1 on June 15th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.6.1-release-notes.pdf

Ticket Reference for this activity: CMB-104806
Jun 15, 20:13 PDT
Resolved - This incident has been resolved.
Jun 16, 04:19 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 Global IT Asset Inventory (AI) UI to be inaccessible or extremely slow for users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6479
Jun 16, 03:18 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:32 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the US Platform2 on June 15th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.10.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104368
Jun 15, 21:04 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:32 PDT
Scheduled - A new release of Container Security Sensor 1.8.0-3 is scheduled to be released into production. on the US Platform2 on June 15th, 2021.

The deployment is completely transparent to users and will require no downtime

Ticket Reference for this activity: CMB-103743
Jun 15, 21:07 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:01 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on IN Platform1 on Jun 15th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104665
Jun 15, 20:34 PDT
Jun 15, 2021
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
Jun 15, 23:28 PDT
Scheduled - A new version of Asset Inventory (AI) 1.3.5.0 is going to be released into production on the US Platform 3 on June 16th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3.5-release-notes.pdf

Ticket Reference for this activity: CMB-101655
Jun 11, 12:17 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:30 PDT
Scheduled - Hot fix release of CloudView (CV) v1.16.1.0 is scheduled to be released into production on the US Platform 3 on June 15th 2021. The CloudView Module may temporarily be unavailable during the deployment window.

RN: N/A Ticket Reference for this activity: CMB-103421
Jun 15, 12:36 PDT
Resolved - This incident has been resolved.
Jun 15, 14:00 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Error 503 when accessing Cloudview and EDR on Qualys AE Platform 1 and are monitoring the results.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-6526.
Jun 15, 12:10 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing Error 503 when accessing Cloudview and EDR on the Qualys AE Platform 1.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-6526.
Jun 15, 11:02 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.11.0.0-2 is scheduled to be released into production Qualys AE Platform 1 on June 15th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.11-release-notes.pdf
Ticket Reference for this activity: CMB-104015
Jun 2, 18:22 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on EU Platform2 on Jun 15th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104664
Jun 14, 20:07 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 01:00 PDT
Scheduled - A new version of Asset Inventory (AI) 1.3.5.0 is going to be released into production on the US Platform 1 on June 15th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3.5-release-notes.pdf

Ticket Reference for this activity: CMB-101653
Jun 11, 12:08 PDT
Resolved - This incident has been resolved.
Jun 15, 04:49 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 Global IT Asset Inventory (AI) UI to be inaccessible or extremely slow for users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6517
Jun 15, 03:45 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:30 PDT
Scheduled - A new release of Container Security Sensor 1.8.0-3 is scheduled to be released into production on the US Platform 1 on Jun 14th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: NA

Ticket Reference for this activity: CMB-103742
Jun 14, 20:14 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:30 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the US Platform1 on June 14th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.10.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104367
Jun 14, 20:10 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 21:30 PDT
Scheduled - A new release of CertView 2.8.1.0 (CERT) is going to be released into production on AE Platform 1 on June 14th, 2021.

CertView module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-103623
Jun 3, 06:45 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 23:00 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on EU Platform1 on Jun 14th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104663
Jun 14, 20:05 PDT
Jun 14, 2021
Resolved - This incident has been resolved.
Jun 14, 19:37 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue causing a delay in Scheduled/On-Demand Report launch and a fix has been implemented. We are monitoring the results.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-6486
Jun 14, 17:59 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing a delay in Scheduled/On-Demand Report launch and long running Reports. Customers will experience that some of their Scheduled/On-Demand Reports are launching but with a delay. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6486
Jun 14, 11:14 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 15:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 11:45 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the AE Platform 1 on June 14th, 2021.

The deployment is completely transparent to users and will require no downtime.

RN: https://www.qualys.com/docs/release-notes/qualys-container-security-1.10.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104374
Jun 14, 10:38 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.11.0.0-2 is scheduled to be released into production Qualys CA Platform 1 on June 14th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.11-release-notes.pdf
Ticket Reference for this activity: CMB-104014
Jun 2, 18:20 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 03:00 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on US Platform3 on Jun 14th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104662
Jun 13, 20:51 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 PDT
Scheduled - A new version of Asset Inventory (AI) 1.3.5.0 is going to be released into production on the US Platform 2 on June 14th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3.5-release-notes.pdf

Ticket Reference for this activity: CMB-101654
Jun 13, 20:41 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:00 PDT
Scheduled - A new version of CloudView (CV) v1.16.0.0 is scheduled to be released into production.

CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-release-notes.pdf
API RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-api-release-notes.pdf
Ticket Reference for this activity: (CMB-103421)
Jun 11, 11:34 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:30 PDT
Scheduled - A new release of CertView 2.8.1.0 (CERT) is going to be released into production on IN Platform 1 on June 13th, 2021.

CertView module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-103621
Jun 3, 06:44 PDT
Completed - The scheduled maintenance has been completed.
Jun 14, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:00 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on US Platform2 on Jun 13th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-104661
Jun 13, 20:48 PDT
Jun 13, 2021
Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.11.0.0-2 is scheduled to be released into production Qualys US Platform 1 on June 11th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.11-release-notes.pdf
Ticket Reference for this activity: CMB-104013
Jun 2, 18:18 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:30 PDT
Scheduled - A new version of Qualys Gateway Service (QGS) 1.3.1.0 is going to be released into production on EU Platform 2 on June 11, 2021.

Qualys Gateway Service module may temporarily be unavailable during this period.

Release notes: https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-102262
Jun 11, 09:24 PDT
Resolved - This incident has been resolved.
Jun 11, 12:27 PDT
Update - Qualys Cloud Platform Operations is monitoring the issue due to which a few WAS reports launched were showing in "Running" status, however, are completed on EU Platform 1.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-6341
Jun 10, 05:56 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action and are now monitoring the issue due to which a few WAS reports launched were showing in "Running" status, however, are completed on EU Platform 1.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-6341
Jun 9, 15:44 PDT
Update - Qualys Cloud Platform Operations has identified the issue due to which a few WAS reports launched were showing in "Running" status, however, are completed on EU Platform 1. Some of the new report download generations are failing and a fix is being implemented. Further updates will be shared as they become available.
Jun 8, 10:57 PDT
Identified - Qualys Cloud Platform Operations has identified the issue due to which a few WAS reports launched were showing in "Running" status, however, are completed on EU Platform 1. New report download generation is failing. A fix is being implemented. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6341
Jun 7, 21:16 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue where a few earlier WAS reports launched are showing in "Running" status, however, are completed on EU Platform 1. New report download generation is failing. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6341
Jun 7, 02:24 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 03:00 PDT
Scheduled - Linux Cloud Agent 2.6 for PowerPC Little Endian architecture on SUSE Linux Enterprise Server SLES is scheduled to be released into production on the AE Platform 1 on June 11th, 2021.

The deployment is completely transparent to users and will require no downtime.

RG: Ref guide: https://www.qualys.com/docs/qualys-cloud-agent-linux-powerpc-install-guide.pdf

Ticket Reference for this activity: CMB-103771
Jun 10, 21:14 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.11.0.0-2 is scheduled to be released into production Qualys EU Platform 1 on June 10th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.11-release-notes.pdf
Ticket Reference for this activity: CMB-104012
Jun 2, 18:16 PDT
Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 16:30 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the US Platform 3 on June 10th, 2021.
The deployment is completely transparent to users and will require no downtime
RN: https://www.qualys.com/docs/release-notes/qualys-container-security-1.10.0.1-release-notes.pdf
Ticket Reference for this activity: CMB-104369
Jun 10, 10:20 PDT
Resolved - This incident has been resolved.
Jun 10, 18:01 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix on EU Platform 2 that is causing Cloud Agents to intermittently fail while connecting to the Qualys Cloud Platform. Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Policy Compliance, Cloud Agent, AssetView, and Asset Inventory modules. Qualys would monitor the fix. Further updates will be shared as they become available.
The ticket reference for this activity is IM-6442.
Jun 10, 05:54 PDT
Identified - Qualys Cloud Platform Operations has identified the issue and is implementing one more fix on EU Platform 2 that is causing Cloud Agents to intermittently fail while connecting to the Qualys Cloud Platform. Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Policy Compliance, Cloud Agent, AssetView, and Asset Inventory modules. Qualys would monitor the fix. Further updates will be shared as they become available.
The ticket reference for this activity is IM-6442.
Jun 9, 06:01 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix on EU Platform 2 that is causing Cloud Agents to intermittently fail while connecting to the Qualys Cloud Platform. Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Policy Compliance, Cloud Agent, AssetView, and Asset Inventory modules. Qualys would monitor the fix. Further updates will be shared as they become available.
The ticket reference for this activity is IM-6442.
Jun 8, 10:55 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on EU Platform 2 that is causing Cloud Agents to intermittently fail while connecting to the Qualys Cloud Platform. Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Policy Compliance, Cloud Agent, AssetView, and Asset Inventory modules. Further updates will be shared as they become available.
The ticket reference for this activity is IM-6442.
Jun 8, 03:48 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 14:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 10:45 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the EU Platform 2 on June 10th, 2021.
The deployment is completely transparent to users and will require no downtime
RN: https://www.qualys.com/docs/release-notes/qualys-container-security-1.10.0.1-release-notes.pdf
Ticket Reference for this activity: CMB-104371
Jun 10, 10:18 PDT
Resolved - This incident has been resolved.
Jun 10, 10:01 PDT
Update - We are continuing to monitor for any further issues.
Jun 10, 09:58 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 09:58 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing Error 500 when performing API calls for Patch Management Module on the Qualys EU Platform 2. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6474.
Jun 10, 08:47 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:30 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on US Platform 1 on June 10, 2021. The deployment is completely transparent to users and will require no downtime

Ticket Reference for this activity: CMB-104660
Jun 10, 02:22 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 02:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.5.0 is going to be released into production on CA Platform1 on June 9th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.5-release-notes.pdf

Ticket Reference for this activity - CMB-103280
Jun 3, 00:57 PDT
Resolved - This incident has been resolved.
Jun 10, 05:53 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing a delay in updates to Vulnerabilities in the VM Dashboard/Reports. Due to a VM manifest release, Cloud Agents activated for Vulnerability Management that had scans performed and processed during the impacted timeframe would be move from Active/New Status and would be marked as Fixed. We have released a new manifest and after a subsequent scan, vulnerabilities will be marked as Re-Opened and then Active for any repeat findings. We are monitoring the results.
Further updates will be shared as they become available. The ticket reference for this activity is IM-6452.
Jun 8, 21:24 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing a delay in updates to Vulnerabilities in the VM Dashboard/Reports. We have released a new manifest which resolves this issue and we are monitoring the results.
Further updates will be shared as they become available. The ticket reference for this activity is IM-6452.
Jun 8, 18:09 PDT
Update - We are continuing to investigate this issue.
Jun 8, 13:45 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing a delay in updates to Vulnerabilities in the VM Dashboard/Reports. Users can expect to temporarily see zero Vulnerabilities for hosts in the VM Dashboard/Reports. Further updates will be shared as they become available.

The ticket reference for this activity is IM-6452.
Jun 8, 11:23 PDT
Investigating - US Platform 3: Delay in Vulnerability updates (IM-6452)

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in updates to Vulnerabilities in the VM Dashboard. Users can expect to temporarily see zero Vulnerabilities for hosts in the VM dashboard. Further updates will be shared as they become available.

The ticket reference for this activity is IM-6452.
Jun 8, 11:00 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 03:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 02:22 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 02:20 PDT
Scheduled - Hot Fix release of Qualys File Integrity Monitoring (FIM) 3.0.1.0-9 is scheduled to be released into production on CA Platform 1 on June 10, 2021. The deployment is completely transparent to users and will require no downtime

Ticket Reference for this activity: CMB-104666
Jun 10, 02:17 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.11.0.0-2 is scheduled to be released into production Qualys US Platform 3 on June 9th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.11-release-notes.pdf
Ticket Reference for this activity: CMB-104011
Jun 2, 18:15 PDT
Completed - The scheduled maintenance has been completed.
Jun 10, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 19:30 PDT
Scheduled - A new release of CertView 2.8.1.0 (CERT) is going to be released into production on EU Platform 2 on June 9th, 2021.

CertView module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-103620
Jun 3, 06:43 PDT
Jun 9, 2021
Completed - The scheduled maintenance has been completed.
Jun 9, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 23:01 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.5.0 is going to be released into production on IN Platform1 on June 8th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.5-release-notes.pdf

Ticket Reference for this activity - CMB-103279
Jun 8, 19:59 PDT
Completed - The scheduled maintenance has been completed.
Jun 9, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:30 PDT
Scheduled - A new release of CertView 2.8.1.0 (CERT) is going to be released into production on EU Platform 1 on June 8th, 2021.

CertView module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-103619
Jun 3, 06:42 PDT
Jun 8, 2021
Completed - The scheduled maintenance has been completed.
Jun 8, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 13:00 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.5.0 is going to be released into production on IN Platform1 on June 8th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.5-release-notes.pdf

Ticket Reference for this activity - CMB-103279
Jun 3, 01:01 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 15:02 PDT
Scheduled - Linux Cloud Agent 2.6 for PowerPC Little Endian architecture on SUSE Linux Enterprise Server SLES is scheduled to be released into production on the EU Platform 2 on June 8th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Ref guide: https://www.qualys.com/docs/qualys-cloud-agent-linux-powerpc-install-guide.pdf

Ticket Reference for this activity: CMB-103768
Jun 8, 10:28 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 11:30 PDT
Scheduled - Hot Fix release of Qualys Container Security 1.10.0.1 is scheduled to be released into production on the EU Platform 1 on June 8th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-104370
Jun 8, 10:23 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.11.0.0-2 is scheduled to be released into production Qualys US Platform 2 on June 8th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.11-release-notes.pdf
Ticket Reference for this activity: CMB-104010
Jun 2, 18:10 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:00 PDT
Scheduled - Hot Fix release of Qualys Gateway Service (QGS) 1.1.4-2 is scheduled to be released into production on EU Platform 2 on Jun 8, 2021.

The Qualys Gateway Service (QGS) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-104424
Jun 7, 23:58 PDT
Resolved - This incident has been resolved.
Jun 8, 05:43 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 UI/API to become unavailable. UI/API are accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6443.
Jun 8, 03:25 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 UI/API to become unavailable. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6443.
Jun 8, 02:24 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 22:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.5.0 is going to be released into production on EU Platform2 on June 7th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.5-release-notes.pdf

Ticket Reference for this activity - CMB-103278
Jun 3, 01:05 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 21:30 PDT
Scheduled - A new release of CertView 2.8.1.0 (CERT) is going to be released into production on US Platform 1 on June 7th, 2021.

CertView module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.1-release-notes.pdf

Ticket Reference for this activity: CMB-103616
Jun 3, 06:40 PDT
Completed - The scheduled maintenance has been completed.
Jun 8, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 PDT
Scheduled - Linux Cloud Agent 2.6 for PowerPC Little Indian architecture on SUSE Linux Enterprise Server SLES is scheduled to be released into production on US Platform1 on June 7th, 2021.

The deployment is completely transparent to users and will require no downtime.

Reference Guide-
https://www.qualys.com/docs/qualys-cloud-agent-linux-powerpc-install-guide.pdf

Ticket Reference for this activity: CMB-103764
Jun 7, 19:46 PDT