In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 05:00 PST
Scheduled - Planned downtime maintenance on the Qualys IN Platform 1 requires an 8-hour downtime on 20 February 2018 starting at 18:30 IST (13:00 UTC) and ending on 21 February 2018 at 02:30 IST (21:00 UTC).

For details, see https://www.qualys.com/notifications/platform-in1/
US Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
US Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Container Security (CS)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
US Platform 3 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
EU Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
EU Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
IN Platform 1 Operational
Cloud Agent (CA)   Under Maintenance
AssetView (AV)   Under Maintenance
Vulnerability Management (VM)   Under Maintenance
Threat Protection (TP)   Under Maintenance
Security Configuration Assessment (SCA)   Under Maintenance
Continuous Monitoring (CM)   Under Maintenance
Indication of Compromise (IOC)   Under Maintenance
Policy Compliance (PC)   Under Maintenance
PCI Compliance (PCI)   Under Maintenance
File Integrity Monitoring (FIM)   Under Maintenance
Security Assessment Questionnaire (SAQ)   Under Maintenance
Web Application Scanning (WAS)   Under Maintenance
Web Application Firewall (WAF)   Under Maintenance
Malware Detection (MD)   Under Maintenance
PCI Platform   ? Operational
Free Services Operational
FreeScan   ? Operational
BrowserCheck   ? Operational
SSL Labs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Qualys US Platform 1 Maintenance Notification Feb 22, 18:00 - Feb 23, 02:00 PST
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on February 22nd, 2018 starting at 06:00 PM PST (February 23rd, 2018 02:00 UTC) and ending at 02:00 AM PST the next day (February 23rd, 2018 10:00 UTC).

For details, see https://www.qualys.com/notifications/platform-us1/
Posted on Jan 22, 10:33 PST
Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on 28 February 2018 starting at 20:00 UTC and ending at 04:00 UTC on 1 March 2018.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Jan 22, 11:46 PST
Qualys Free Services Platform Maintenance Notification
Scheduled - Planned downtime maintenance on the Qualys Free Services Platform requires an 8-hour downtime on February 28th 2018 starting at 9:00 PM PST (March 1st 2018 5:00 UTC) and ending at 5:00 AM PST the next day March 1st 2018 13:00 UTC).

For details, see https://www.qualys.com/notifications/free-services/
Posted on Jan 22, 15:00 PST
Past Incidents
Feb 19, 2018

No incidents reported.

Feb 18, 2018
Resolved - This incident has been resolved.
Feb 18, 04:15 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing in which users are unable to login to EU platform 1 and API is also unavailable.Further updates will be shared as they are available.
Feb 18, 03:41 PST
Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - This incident has been resolved.
Feb 16, 14:13 PST
Monitoring - The issue has been identified, Qualys Cloud Platform Operations has taken corrective action and users are able to navigate between Applications without issue. Further updates will be shared as they become available.
Feb 16, 12:58 PST
Investigating - US Platform 1: While switching from VM/PC module, users are unable to access multiple modules intermittently and being redirected to login page. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Feb 16, 10:19 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 03:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:00 PST
Scheduled - Planned downtime maintenance on the Qualys US Platform 2 requires an 8-hour downtime on February 15th, 2018 starting at 06:00 PM PST (February 16th, 2018 02:00 UTC) and ending at 02:00 AM PST the next day (February 16th, 2018 10:00 UTC).

For details, see https://www.qualys.com/notifications/platform-us2/
Jan 17, 12:05 PST
Feb 14, 2018
Resolved - This incident has been resolved.
Feb 14, 02:05 PST
Identified - Qualys Cloud Platform Operations has identified the issue causing WAS Scan Report downloads to fail and have taken appropriate corrective action Further updates will be shared as they become available.
Feb 14, 01:56 PST
Investigating - Qualys Cloud Platform Operations are currently investigating an issue causing WAS Scan Report downloads to fail. Further updates will be shared as they become available.
Feb 14, 00:58 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 18:00 PST
Scheduled - Planned downtime maintenance on the Qualys US Platform 3 requires an 8-hour downtime on February 13th, 2018 starting at 06:00 PM PST (February 14th, 2018 02:00 UTC) and ending at 02:00 AM PST the next day (February 14th, 2018 10:00 UTC).

For details, see https://www.qualys.com/notifications/platform-us3/
Jan 12, 16:04 PST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018
Resolved - This incident has been resolved.
Feb 9, 07:41 PST
Investigating - Qualys operations is in the process of upgrading the Qualys EU Platform 2 infrastructure to add capacity and increase system performance.
This planned upgrade requires some more time to finish and system to be unavailable for up to 12:00 UTC 09 February 2018.
Feb 9, 01:12 PST
Feb 8, 2018
Completed - The scheduled maintenance has been completed.
Feb 8, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 12:00 PST
Scheduled - Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on 8 February 2018 starting at 20:00 UTC and ending at 04:00 UTC on 9 February 2018.

For details, see https://www.qualys.com/notifications/platform-eu2/
Jan 9, 18:06 PST
Resolved - This incident has been resolved.
Feb 8, 12:39 PST
Investigating - Some PCI Scans are not finishing - Operations is investigating
Feb 8, 10:57 PST
Resolved - This incident has been resolved.
Feb 8, 10:21 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue which may impact the search results which are shown in Asset View and Cloud Agent Applications. Further updates will be provided as they become available.
Feb 7, 11:21 PST
Feb 6, 2018
Resolved - This incident has been resolved.
Feb 6, 06:11 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue which may impact the search results which are shown in Asset View and Cloud Agent Applications. Further updates will be provided as they become available
Feb 6, 01:28 PST