Qualys, Inc. Status

AE Platform 1: Degraded Performance in CertView, CloudView and PM Modules UI causing Slowness (IM-5878)

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Qualys UI module slowness. We are monitoring the issue till resolution. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5878
Apr 12, 18:13 PDT

Investigating - Qualys Cloud Platform Operations are investigating an issue that is causing UI module slowness issue across several modules: CertView, Cloud View, and Patch Management. Users may be unable to access these modules. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5878
Apr 12, 17:11 PDT

CA Platform 1: CertView Module UI Slowness (IM-5877)

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Qualys CertView UI module slowness. We are monitoring the issue till resolution. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5877
Apr 12, 17:56 PDT

Investigating - Qualys Cloud Platform Operations are investigating an issue that is causing Qualys CertView UI module slowness.
Users may be unable to access these modules. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5877
Apr 12, 17:20 PDT

US Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Asset Inventory (AI) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Patch Management (PM) Operational

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

CertView (CERT) Operational

Secure Enterprise Mobility (SEM) Beta Operational

Endpoint Detection and Response (EDR) Operational

SaaS Detection and Response (SDR) Operational

US Platform 2 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Container Security (CS) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

Cert View (CERT) Operational

CloudView (CV) Operational

Asset Inventory (AI) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Patch Management (PM) Operational

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

Secure Enterprise Mobility (SEM) Beta Operational

Endpoint Detection and Response (EDR) Operational

SaaS Detection and Response (SDR) Operational

Security Analytics (SA) Operational

US Platform 3 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Asset Inventory (AI) Operational

CertView (CERT) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Patch Management (PM) Operational

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

Secure Enterprise Mobility (SEM) Beta Operational

Endpoint Detection and Response (EDR) Operational

SaaS Detection and Response (SDR) Operational

Security Analytics (SA) Operational

EU Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView(CERT) Operational

Asset Inventory (AI) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Patch Management (PM) Operational

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

Secure Enterprise Mobility (SEM) Beta Operational

Endpoint Detection and Response (EDR) Operational

SaaS Detection and Response (SDR) Operational

EU Platform 2 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

Container Security (CS) Operational

CloudView (CV) Operational

Asset Inventory (AI) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Patch Management (PM) Operational

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

CertView (CERT) Operational

Secure Enterprise Mobility (SEM) Beta Operational

Endpoint Detection and Response (EDR) Operational

Security Analytics (SA) Operational

IN Platform 1 Operational

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Indication of Compromise (IOC) Operational

Policy Compliance (PC) Operational

PCI Compliance (PCI) Operational

File Integrity Monitoring (FIM) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

Web Application Firewall (WAF) Operational

Malware Detection (MD) Operational

CloudView (CV) Operational

Container Security (CS) Operational

CertView Operational

Asset Inventory (AI) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Patch Management (PM) Operational

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

Secure Enterprise Mobility (SEM) Beta Operational

Endpoint Detection and Response (EDR) Operational

CA Platform 1 Degraded Performance

Cloud Agent (CA) Operational

AssetView (AV) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Security Configuration Assessment (SCA) Operational

Continuous Monitoring (CM) Operational

Policy Compliance (PC) Operational

Security Assessment Questionnaire (SAQ) Operational

Web Application Scanning (WAS) Operational

CloudView (CV) Operational

Patch Management (PM) Operational

File Integrity Monitoring (FIM) Operational

Passive Scanner (PS) Operational

CertView (CERT) Degraded Performance

Asset Inventory (AI) Operational

Indication of Compromise (IOC) Operational

Qualys Gateway Service (QGS) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Web Application Firewall (WAF) Operational

Endpoint Detection and Response (EDR) Operational

Malware Detection (MD) Operational

Container Security (CS) Operational

AE Platform 1 Degraded Performance

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

CloudView (CV) Degraded Performance

AssetView (AV) Operational

Asset Inventory (AI) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Policy Compliance (PC) Operational

File Integrity Monitoring (FIM) Operational

Web Application Scanning (WAS) Operational

Cloud Agent (CA) Operational

Security Assessment Questionnaire (SAQ) Operational

Endpoint Detection and Response (EDR) Operational

CertView (CERT) Degraded Performance

Patch Management (PM) Degraded Performance

Passive Scanner (PS) Operational

Qualys Gateway Service (QGS) Operational

Continuous Monitoring (CM) Operational

Security Configuration Assessment (SCA) Operational

Container Security (CS) Operational

PCI Platform Operational

Free Services Operational

BrowserCheck Operational

SSL Labs Operational

Qualys Community Operational

SaaS Detection and Response (SDR) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

US Platform 2: Patch Management (PM) 1.4.7.0 Release Notification (CMB-97592) Apr 12, 22:00 - Apr 13, 04:00 PDT

Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on US Platform 2 on April 12th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf

Ticket Reference for this activity: CMB-97592
Apr 12, 20:22 PDT

IN Platform 1: Secure Enterprise Mobility (SEM) 1.0.1-2 Release Notification (CMB-97861) Apr 12, 22:30 - Apr 13, 05:30 PDT

A new version of Secure Enterprise Mobility (SEM) v1.0.1-2 is going to be released into production on Qualys IN Platform 1 on April 12th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-97861
Posted on Apr 12, 20:36 PDT

US Platform 3: Qualys Suite PORTAL 3.5.1.0-6 Emergency Release Notification (CMB-97309) Apr 12, 22:30 - Apr 13, 04:30 PDT

A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the US Platform 3 on April 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97309
Posted on Apr 12, 20:26 PDT

US Platform 3: Security Analytics 1.1.0-4 Hotfix Release Notification (CMB-97730) Apr 12, 23:30 - Apr 13, 06:30 PDT

Hot Fix release of Security Analytics (SA) 1.1.0-4 is going to be released into production on US Platform 3 on April 12th, 2021.

The Security Analytics (SA) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-97730
Posted on Apr 12, 20:31 PDT

US Platform 2 Quarterly Maintenance Notification (CMB-88487) Apr 22, 18:00 - Apr 23, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on April 22, 2021 starting at 18:00 PDT and ending at 03:00 PDT on April 23, 2021.

Ticket Reference for this activity CMB-88487.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Mar 7, 20:46 PST

US Platform 1 Quarterly Maintenance Notification (CMB-88488) Apr 29, 18:00 - Apr 30, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on April 29, 2021, starting at 18:00 PDT and ending at 03:00 PDT on April 30, 2021.

Ticket Reference for this activity CMB-88488.

For details, see https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Mar 7, 20:52 PST

US Platform 3 Quarterly Maintenance Notification (CMB-88489) May 6, 18:00 - May 7, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on May 6, 2021, starting at 18:00 PDT and ending at 03:00 PDT on May 7, 2021.

Ticket Reference for this activity CMB-88489.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Mar 8, 20:59 PST

AE Platform 1 Quarterly Maintenance Notification (CMB-88491) May 13, 07:00-16:00 PDT

Planned downtime maintenance on the Qualys AE Platform 1 requires a 9-hour downtime on May 13, 2021, starting at 07:00 PDT and ending at 16:00 PDT on May 13, 2021.

Ticket Reference for this activity CMB-88491.

For details, see https://www.qualys.com/notifications/platform-ae1/
Posted on Mar 8, 21:03 PST

CA Platform 1 Quarterly Maintenance Notification (CMB-88492) May 20, 18:00 - May 21, 03:00 PDT

Planned downtime maintenance on the Qualys CA Platform 1 requires a 9 hour downtime on May 20, 2021 starting at 18:00 PDT and ending at 03:00 PDT on May 21, 2020.

Ticket Reference for this activity CMB-88492.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Apr 6, 04:29 PDT

EU Platform 1 Quarterly Maintenance Notification (CMB-88493) May 27, 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on May 27, 2021, starting at 12:00 PDT and ending at 21:00 PDT on May 27, 2021.

Ticket Reference for this activity CMB-88493.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Mar 8, 21:07 PST

EU Platform 2 Quarterly Maintenance Notification (CMB-88494) Jun 3, 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform 2 requires a 9-hour downtime on June 3, 2021, starting at 12:00 PDT and ending at 21:00 PDT on June 3, 2021.

Ticket Reference for this activity CMB-88494.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Mar 8, 21:10 PST

IN Platform 1 Quarterly Maintenance Notification (CMB-88495) Jun 17, 06:00-15:00 PDT

Planned downtime maintenance on the Qualys IN Platform 1 requires a 9 hour downtime on June 17th, 2021, starting at 06:00 PDT and ending at 15:00 PDT on June 17th, 2021.

Ticket Reference for this activity CMB-88495.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Apr 6, 04:33 PDT

Past Incidents

Apr 12, 2021

AE Platform 1: Qualys Suite Portal 3.5.1.0-6 Emergency Release Notification (CMB-97314)

Completed - The scheduled maintenance has been completed.
Apr 12, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 11:00 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on AE Platform 1 on April 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-97314

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 12, 09:15 PDT

EU Platform 1: Asset Inventory (AI) 1.3.1.0 Release Notification (CMB-97466)

Completed - The scheduled maintenance has been completed.
Apr 12, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 14:02 PDT

Scheduled - A new version of Asset Inventory (AI) 1.3.1.0 is going to be released into production on EU Platform 1 on April 12th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-97466

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3.1-release-notes.pdf
Apr 12, 09:10 PDT

EU Platform 1: Patch Management (PM) 1.4.7.0 Release Notification (CMB-97594)

Completed - The scheduled maintenance has been completed.
Apr 12, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 11:00 PDT

Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on the EU Platform 1 on April 12th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-97594

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf
Apr 12, 09:08 PDT

US Platform 2: Security Analytics 1.1.0-4 Hotfix Release Notification (CMB-97729)

Completed - The scheduled maintenance has been completed.
Apr 12, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:00 PDT

Scheduled - Hot Fix release of Security Analytics (SA) 1.1.0-4 is going to be released into production on US Platform 2 on April 12th, 2021.

The Security Analytics (SA) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-97729
Apr 12, 01:20 PDT

US Platform 2: Qualys Suite PORTAL 3.5.1.0-6 Emergency Release Notification (CMB-97308)

Completed - The scheduled maintenance has been completed.
Apr 12, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:32 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the US Platform 2 on April 11th, 2021.

The deployment is completely transparent to users and will require no downtime .

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97308
Apr 11, 19:13 PDT

US Platform 1: Patch Management (PM) 1.4.7.0 Release Notification (CMB-97591)

Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 PDT

Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on US Platform 1 on April 11th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf

Ticket Reference for this activity: CMB-97591
Apr 11, 19:15 PDT

Apr 11, 2021

Apr 10, 2021

US Platform 2: Performance degradation in AV, AI, VM Dashboard and CAUI module (IM-5844)

Resolved - This incident has been resolved.
Apr 10, 10:20 PDT

Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in AI, AV, VM Dashboard, and CAUI module on Qualys US Platform 2 and we are continuing to monitor the results. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5844
Apr 9, 17:06 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in AI, AV, VM Dashboard, and CAUI module on Qualys US Platform 2 and we are monitoring the results. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5844
Apr 9, 05:47 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, VM Dashboard, and CAUI module on Qualys US Platform 2. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5844
Apr 8, 17:58 PDT

Apr 9, 2021

AE Platform 1: Qualys Suite QWEB-10.9.0.0-4 Release Notification (CMB-96877)

Completed - The scheduled maintenance has been completed.
Apr 9, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:30 PDT

Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-4 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96877
Mar 26, 15:46 PDT

IN Platform 1: Out-of-Band Configuration Assessment OCA 1.5.1.0 Release Notification (CMB-96042)

Completed - The scheduled maintenance has been completed.
Apr 9, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:30 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.1.0 is going to be released into production on IN Platform 1 on April 8th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-96042.
Apr 8, 18:10 PDT

Apr 8, 2021

EU Platform 2: Qualys Suite PORTAL 3.5.1.0-6 Emergency Release Notification (CMB-97311)

Completed - The scheduled maintenance has been completed.
Apr 8, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:30 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the EU Platform 2 on April 8th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-97311

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 8, 09:41 PDT

CA Platform 1: Qualys Suite QWEB-10.9.0.0-4 Release Notification (CMB-96875)

Completed - The scheduled maintenance has been completed.
Apr 8, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 02:31 PDT

EU Platform 2: Security Analytics 1.1.0-4 Hotfix Release Notification (CMB-97732`)

Completed - The scheduled maintenance has been completed.
Apr 8, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 PDT

Scheduled - Hot Fix release of Security Analytics (SA) 1.1.0-4 is going to be released into production on EU Platform 2 on April 8th, 2021.

The Security Analytics (SA) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-97732
Apr 8, 01:39 PDT

IN Platform 1: Endpoint Detection and Response (EDR) 1.4.0 Release Notification (CMB-96666)

Completed - The scheduled maintenance has been completed.
Apr 8, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 00:30 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on IN Platform1 on April 8th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96666
Apr 7, 20:05 PDT

CA Platform 1: Patch Management (PM) 1.4.7.0 Release Notification (CMB-97597)

Completed - The scheduled maintenance has been completed.
Apr 8, 05:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:03 PDT

Scheduled - A new version of Patch Management (PM) 1.4.7.0 is going to be released into production on CA Platform 1 on April 7th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.7-release-notes.pdf

Ticket Reference for this activity: CMB-97597
Apr 7, 20:08 PDT

US Platform 1: Qualys Suite PORTAL 3.5.1.0-6 Emergency Release Notification (CMB-97307)

Completed - The scheduled maintenance has been completed.
Apr 8, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:30 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-6 is scheduled to be released into production on the US Platform 1 on April 7th, 2021.

The deployment is completely transparent to users and will require no downtime .

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97307
Apr 7, 19:59 PDT

Apr 7, 2021

US Platform 1: Qualys Suite QWEB-10.9.0.0-4 Release Notification (CMB-96870)

Completed - The scheduled maintenance has been completed.
Apr 7, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:00 PDT

EU Platform 2: Endpoint Detection and Response (EDR) 1.4.0 Release Notification (CMB-96665)

Completed - The scheduled maintenance has been completed.
Apr 7, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 01:30 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on EU Platform2 on April 7th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96665
Apr 6, 21:30 PDT

US Platform 3: Out-of-Band Configuration Assessment OCA 1.5.1.0 Release Notification (CMB-96039)

Completed - The scheduled maintenance has been completed.
Apr 7, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:30 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.1.0 is going to be released into production on US Platform3 on April 6th, 2021.

OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-96039.
Apr 6, 21:27 PDT

US Platform 1: Asset Tagging delays (IM-4976)

Resolved - This incident has been resolved.
Apr 7, 05:22 PDT

Monitoring - Qualys Cloud Platform Operations have taken corrective action and are now monitoring an issue which is causing delays in Asset Tagging (eval and re-eval). Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory. Further updates will be shared as they become available.

Ticket reference for this incident: IM-4976
Apr 6, 14:55 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing delays in Asset Tagging (eval and re-eval). Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory. Further updates will be shared as they become available.
Ticket reference for this incident: IM-4976
Apr 5, 16:19 PDT

CA Platform 1: Asset Inventory (AI) 1.3.1.0 Release Notification (CMB-97469)

Completed - The scheduled maintenance has been completed.
Apr 7, 05:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 01:15 PDT

Scheduled - A new version of Asset Inventory (AI) 1.3.1.0 is going to be released into production on CA Platform 1 on April 7th, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-itam-1.3.1-release-notes.pdf

Ticket Reference for this activity: CMB-97469
Apr 7, 00:07 PDT

US Platform 3: SaaS Detection and Response (SDR) 1.2.0 Release Notification (CMB-96813)

Completed - The scheduled maintenance has been completed.
Apr 7, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:30 PDT

Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on US Platform 3 on April 6th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf

Ticket Reference for this activity: CMB-96813
Apr 6, 21:23 PDT

EU Platform 1: Qualys Suite QWEB-10.9.0.0-4 Release Notification (CMB-96873)

Completed - The scheduled maintenance has been completed.
Apr 7, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 PDT

Apr 6, 2021

EU Platform 1: SaaS Detection and Response (SDR) 1.2.0 Release Notification (CMB-96814)

Completed - The scheduled maintenance has been completed.
Apr 6, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 14:06 PDT

Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on the EU Platform 1 on April 6th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-96814

Release Notes: https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf
Apr 6, 09:52 PDT

EU Platform 1: Qualys Suite Portal 3.5.0.1-5 Emergency Release Notification (CMB-97310)

Completed - The scheduled maintenance has been completed.
Apr 6, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:01 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-5 is scheduled to be released into production on the EU Platform 1 on April 6th, 2021.

The deployment is completely transparent to users and will require no downtime .

Ticket Reference for this activity: CMB-97310

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 6, 09:44 PDT

EU Platform 1: Endpoint Detection and Response (EDR) 1.4.0 Release Notification ( CMB-96664)

Completed - The scheduled maintenance has been completed.
Apr 6, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 00:30 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on EU Platform1 on April 6th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96664
Apr 5, 19:57 PDT

US Platform3: CMS Sensor 1.7.1-2 Release Notification (CMB-95544)

Completed - The scheduled maintenance has been completed.
Apr 6, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 05:01 PDT

Scheduled - A new release of Container Security 1.7.1-2 is scheduled to be released into production on US Platform3 on April 6th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-95544
Apr 6, 00:39 PDT

CA Platform 1: CloudView (CV) 1.14.0.0 Release Notification (CMB-94570)

Completed - The scheduled maintenance has been completed.
Apr 6, 07:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 23:30 PDT

Scheduled - A new version of CloudView (CV) v1.14.0.0 is scheduled to be released into production on Qualys CA Platform 1 on April 5th, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.14-release-notes.pdf

Ticket reference for this activity - CMB-94570.
Apr 5, 20:36 PDT

US Platform 1: SaaS Detection and Response (SDR) 1.2.0 Release Notification (CMB-96811)

Completed - The scheduled maintenance has been completed.
Apr 6, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 23:30 PDT

Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on US Platform 1 on April 5th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf

Ticket Reference for this activity: CMB-96811
Apr 5, 22:20 PDT

US Platform1: CMS Sensor 1.7.1-2 Release Notification (CMB-95542)

Completed - The scheduled maintenance has been completed.
Apr 6, 04:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:45 PDT

Scheduled - A new release of Container Security 1.7.1-2 is scheduled to be released into production on US Platform 1 on April 6th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-95542
Apr 6, 00:37 PDT

CA Platform 1: Qualys Suite PORTAL 3.5.1.0-5 Emergency Release Notification (CMB-97313)

Completed - The scheduled maintenance has been completed.
Apr 6, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:30 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-5 is scheduled to be released into production on the CA Platform 1 on April 5th, 2021.

The deployment is completely transparent to users and will require no downtime .

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf
API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-97313
Apr 5, 20:02 PDT

Apr 5, 2021

IN Platform 1: Qualys Suite Portal 3.5.1.0-5 Emergency Release Notification (CMB-97312)

Completed - The scheduled maintenance has been completed.
Apr 5, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 12:00 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.5.1.0-5 is scheduled to be released into production on the IN Platform 1 on April 5th, 2021.

The deployment is completely transparent to users and will require no downtime .

Ticket Reference for this activity: CMB-97312

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.5.1-api-release-notes.pdf
Apr 5, 10:11 PDT

US Platform 2: Qualys Suite QWEB-10.9.0.0-4 Release Notification (CMB-96871)

Completed - The scheduled maintenance has been completed.
Apr 5, 16:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 10:01 PDT

US Platform 1: Endpoint Detection and Response (EDR) 1.4.0 Release Notification (CMB-96661)

Completed - The scheduled maintenance has been completed.
Apr 5, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:30 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on US Platform1 on April 5th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96661
Apr 4, 21:38 PDT

US Platform 2: Out-of-Band Configuration (OCA) v-1.5.1.0 Release Notification (CMB-96038)

Completed - The scheduled maintenance has been completed.
Apr 5, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:01 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.1.0 is going to be released into production on US Platform 2 on April 5th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-96038
Apr 4, 22:00 PDT

US Platform 2: SaaS Detection and Response (SDR) 1.2.0 Release Notification (CMB-96812)

Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 23:01 PDT

Scheduled - A new version of SaaS Detection and Response (SDR) 1.2.0 is going to be released into production on US Platform 2 on April 4th, 2021.

The SaaS Detection and Response (SDR) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-saas-detection-and-response-1.2-release-notes.pdf

Ticket Reference for this activity: CMB-96812
Apr 4, 21:49 PDT

Apr 4, 2021

Apr 3, 2021

No incidents reported.

Apr 2, 2021

EU Platform 2: Qualys Suite QWEB-10.9.0.0-2 Release Notification (CMB-96874)

Completed - The scheduled maintenance has been completed.
Apr 2, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:00 PDT

Scheduled - A new release of Qualys Suite QWEB-10.9.0.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.9-release-notes.pdf

Ticket Reference for this activity: CMB-96874
Mar 26, 15:17 PDT

US Platform 3: Endpoint Detection and Response: Degraded performance in EDR (IM-5787)

Resolved - This incident has been resolved.
Apr 2, 04:37 PDT

Investigating - Qualys Cloud Platform Operations is investigating an issue which is impacting Events being available in EDR UI. Users will notice the events are not being displayed in the Hunting tab.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-5787
Apr 1, 20:18 PDT

IN Platform 1: Qualys Suite QWEB-10.9.0.0-2 Release Notification (CMB-96876)

Completed - The scheduled maintenance has been completed.
Apr 2, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 22:00 PDT

Apr 1, 2021

US Platform 3: Endpoint Detection and Response: Performance degradation in Event processing for EDR (IM-5787)

Resolved - This incident has been resolved.
Apr 1, 18:05 PDT

Monitoring - Qualys Cloud Platform Operations has taken corrective action to mitigate the delay for EDR event data to become available in the UI on Qualys US Platform 3. This incident will be monitored through resolution. Further updates will be shared once they become available.

Ticket reference for this incident: IM-5787.
Apr 1, 01:28 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing a delay for EDR event data to become available in the UI. Users will notice the events are not being displayed in the Hunting tab. Further updates will be shared as they become available.
Ticket reference for this activity: IM-5787
Mar 31, 16:41 PDT

US Platform 3: Qualys Suite QWEB-10.9.0.0-2 Release Notification (CMB-96872)

Completed - The scheduled maintenance has been completed.
Apr 1, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 22:00 PDT

Mar 31, 2021

US Platform 3: CloudView (CV) 1.14.0.2-1 Release Notification (CMB-97115)

Completed - The scheduled maintenance has been completed.
Mar 31, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 04:00 PDT

Scheduled - A new hot Fix release of CloudViewUI (CV) v1.14.0.2-1 is scheduled to be released into production on Qualys US Platform 3 on March 31st, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity - CMB-97115.
Mar 31, 02:29 PDT

US Platform 3: Endpoint Detection and Response (EDR) 1.4.0 Release Notification (CMB-96663)

Completed - The scheduled maintenance has been completed.
Mar 31, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 00:01 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.4.0 is going to be released into production on US Platform 3 on March 31st, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.4-release-notes.pdf

Ticket Reference for this activity - CMB-96663
Mar 30, 22:24 PDT

IN Platform1: CMS 1.7.1-2 Release Notification (CMB-95548)

Completed - The scheduled maintenance has been completed.
Mar 31, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 21:30 PDT

Scheduled - A new release of Container Security 1.7.1-2 is scheduled to be released into production on IN Platform 1 on March 30th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-95548
Mar 30, 04:17 PDT

Mar 30, 2021

Mar 29, 2021

No incidents reported.

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