Update - Qualys Cloud Platform Operations has identified the issue causing SSL Labs API to intermittently fail with error HTTP 529 and a fix is being implemented.
Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-5117
Jan 20, 03:16 PST
Identified - Qualys Cloud Platform Operations has identified the issue causing SSL Labs API to intermittently fail with error HTTP 529 and a fix is being implemented.
Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-5117
Jan 19, 21:58 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing SSL Labs API to intermittently fail with error HTTP 529.
Further updates will be shared as they become available.
Ticket Reference for this Incident: IM-5117
Jan 19, 21:25 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing performance degradation in the Patch Management module. Patch scan and patch Job results may get updated on UI with a delay. Changes made in the Configuration tab may fail, and tag changes may not be visible in the UI. Further updates will be shared as they become available.

Ticket Reference for this Incident: IM-5158
Jan 20, 02:23 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 01:30 PST
Scheduled - A new release of Container Security 1.8.0.0 is scheduled to be released into production on Qualys US Platform 3 on January 20th, 2021.

Container Security Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-89445

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-api-release-notes.pdf
US Platform 1 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Degraded Performance
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CERT) Operational
CloudView (CV) ? Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
US Platform 3 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Under Maintenance
Asset Inventory (AI) ? Operational
CertView (CERT) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
CA Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) Operational
Patch Management (PM) Operational
File Integrity Monitoring (FIM) Operational
Passive Scanner (PS) Operational
CertView (CERT) Operational
Asset Inventory (AI) ? Operational
Indication of Compromise (IOC) Operational
Qualys Gateway Service (QGS) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Web Application Firewall (WAF) Operational
Endpoint Detection and Response (EDR) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
AE Platform 1 Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
CloudView (CV) Operational
AssetView (AV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Policy Compliance (PC) Operational
File Integrity Monitoring (FIM) Operational
Web Application Scanning (WAS) Operational
Cloud Agent (CA) Operational
Security Assessment Questionnaire (SAQ) Operational
Endpoint Detection and Response (EDR) Operational
CertView (CERT) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Security Configuration Assessment (SCA) Operational
PCI Platform ? Operational
Free Services Degraded Performance
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Degraded Performance
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 20, January, 2021.

Ticket Reference for this activity (CMB-90839).

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

A new version of Linux Client 3.1.0-45 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.
Jan 15, 12:43 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 20, January, 2021.

Ticket Reference for this activity CMB-90840.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

A new version of Linux Client 3.1.0-45 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.
Posted on Jan 15, 12:46 PST
A new version of Windows Client 4.2.0.8 is scheduled to be released into production on Qualys EU Platform 1 on January 20th 2021.

The deployment is completely transparent to users and will require no downtime.
Ticket Reference for this activity: CMB-90757

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf
Posted on Jan 14, 09:53 PST
A new version of Windows Client 4.2.0.8 is scheduled to be released into production on Qualys US Platform 3 on January 20th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf

Ticket Reference for this activity: CMB-90758
Posted on Jan 14, 10:32 PST
A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production US Platform 3 on January 20th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90747
Posted on Jan 13, 07:11 PST
A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production US Platform 2 on January 21st, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90748
Posted on Jan 13, 07:14 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 21, January, 2021.

Ticket Reference for this activity CMB-90841.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

A new version of Linux Client 3.1.0-45 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.
Posted on Jan 15, 12:49 PST
A new release of Qualys Cloud Agent Windows 4.2.0.8 is scheduled to be released in production starting 21, January, 2021.

Ticket Reference for this activity CMB-90759.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf

A new version of Windows Client 4.2.0.8 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.
Posted on Jan 15, 12:24 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 21, January, 2021.

Ticket Reference for this activity CMB-90842.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

A new version of Linux Client 3.1.0-45 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.
Posted on Jan 15, 12:52 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 22, January, 2021.

Ticket Reference for this activity CMB-90844.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

The deployment is completely transparent to users and will require no downtime.
Posted on Jan 17, 23:19 PST
A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production US Platform 1 on January 22nd, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90749
Posted on Jan 13, 07:17 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 22, January, 2021.

Ticket Reference for this activity CMB-90843.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

The deployment is completely transparent to users and will require no downtime.
Posted on Jan 17, 23:16 PST
A new version of Windows Client 4.2.0.8 is scheduled to be released into production on Qualys US Platform 1 on January 22nd, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf

Ticket Reference for this activity: CMB-90760
Posted on Jan 18, 01:00 PST
A new version of Windows Client 4.2.0.8 is scheduled to be released into production on Qualys CA Platform 1 on January 24th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf

Ticket Reference for this activity: CMB-90761
Posted on Jan 18, 01:02 PST
A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production CA Platform 1 on January 25th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90750
Posted on Jan 13, 07:19 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 25, January, 2021.

Ticket Reference for this activity CMB-90845.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

The deployment is completely transparent to users and will require no downtime.
Posted on Jan 17, 23:21 PST
A new version of Windows Client 4.2.0.8 is scheduled to be released into production on Qualys AE Platform 1 on January 25th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf

Ticket Reference for this activity: CMB-90762
Posted on Jan 18, 01:03 PST
A new release of Qualys Cloud Agent (CA) Linux 3.1.0-45 is scheduled to be released in production starting 25, January, 2021.

Ticket Reference for this activity CMB-90846.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-3.1-release-notes.pdf

The deployment is completely transparent to users and will require no downtime.
Posted on Jan 17, 23:23 PST
A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production AE Platform 1 on January 26th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90751
Posted on Jan 13, 07:32 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 07:07 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 07:07 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 06:58 PST
Scheduled - Qualys Cloud Platform Operations will be migrating the existing Firewalls code to enhance the security and availability of the network infrastructure. This maintenance activity will require 6 hours downtime starting from Tuesday, Jan 26, 2021 7:30 PM PST to Wednesday, Jan 27, 2021 1:30 AM PST.

Ticket Reference for this activity: CMB-90752
Jan 14, 09:13 PST
Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on Jan 28, 2021 starting at 18:00 PST and ending at 03:00 PST on Jan 29, 2021.

Ticket Reference for this activity CMB-88340.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Dec 9, 18:33 PST
Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on Feb 4, 2021, starting at 18:00 PST and ending at 03:00 PST on Feb 5, 2021.

Ticket Reference for this activity CMB-88341.

For details, see https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Dec 9, 18:44 PST
Planned downtime maintenance on the Qualys AE Platform 1 requires a 9-hour downtime on Feb 11, 2021, starting at 07:00 PST and ending at 16:00 PST on Feb 11, 2021.

Ticket Reference for this activity CMB-88344.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Dec 9, 18:49 PST
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on Feb 18, 2021, starting at 18:00 PST and ending at 03:00 PST on Feb 19, 2021.

Ticket Reference for this activity CMB-88346.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Dec 9, 19:04 PST
Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on Feb 25, 2021, starting at 12:00 PST and ending at 21:00 PST on Feb 25, 2021.

Ticket Reference for this activity CMB-88347.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Dec 9, 19:24 PST
Past Incidents
Jan 20, 2021
Completed - The scheduled maintenance has been completed.
Jan 20, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 22:30 PST
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.2.0 is going to be released into production on EU Platform 2 on January 19th, 2020.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.2.0-release-notes.pdf

Ticket Reference for this activity - CMB-90899
Jan 19, 19:54 PST
Completed - The scheduled maintenance has been completed.
Jan 20, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 22:00 PST
Scheduled - A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production EU Platform 1 on January 19th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90746
Jan 13, 07:08 PST
Jan 19, 2021
Completed - The scheduled maintenance has been completed.
Jan 19, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 13:00 PST
Scheduled - A new update of Qualys Gateway Service is going to be released into Production on IN Platform 1 on January 19th, 2021.

After the QGS deployment, QGS O.S would be updated to flatcar O.S. Please whitelist update.release.flatcar-linux.net for QGS appliance to get this update as documented in https://www.qualys.com/docs/qualys-gateway-service-user-guide.pdf and after the flatcar O.S update, QGS appliance would reboot once.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.2-release-notes.pdf?_ga=2.148201905.784778656.1600931347-501365837.1600931347


Ticket Reference for this activity: CMB-81658
Jan 19, 05:55 PST
Completed - The scheduled maintenance has been completed.
Jan 19, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 11:00 PST
Scheduled - A new version of Windows Client 4.2.0.8 is scheduled to be released into production on Qualys EU Platform 2 on January 19th 2021.

The deployment is completely transparent to users and will require no downtime.
Ticket Reference for this activity: CMB-90756

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf
Jan 14, 09:55 PST
Resolved - This incident has been resolved.
Jan 19, 14:30 PST
Monitoring - Qualys Cloud Platform Operations has identified the issue causing performance degradation in the Container Security module on the Qualys US Platform 2. A fix has been implemented. We are monitoring the results.
Container Security (CS) API calls are intermittently failing with error code 503 and 504.
Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5023
Jan 18, 16:59 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the Container Security module on the Qualys US Platform 2.
Container Security (CS) API calls are intermittently failing with error code 503 and 504.
Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5023
Jan 18, 07:36 PST
Completed - The scheduled maintenance has been completed.
Jan 19, 05:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 01:00 PST
Scheduled - A new update of Qualys Gateway Service is going to be released into Production on IN Platform 1 on January 19th, 2021.

After the QGS deployment, QGS O.S would be updated to flatcar O.S. Please whitelist update.release.flatcar-linux.net for QGS appliance to get this update as documented in https://www.qualys.com/docs/qualys-gateway-service-user-guide.pdf and after the flatcar O.S update, QGS appliance would reboot once.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.2-release-notes.pdf?_ga=2.148201905.784778656.1600931347-501365837.1600931347


Ticket Reference for this activity: CMB-81658
Jan 18, 11:39 PST
Completed - The scheduled maintenance has been completed.
Jan 19, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:30 PST
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.2.0 is going to be released into production on US Platform1 on January 18th, 2021.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.2.0-release-notes.pdf

Ticket Reference for this activity - CMB-90895
Jan 18, 19:43 PST
Completed - The scheduled maintenance has been completed.
Jan 19, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:30 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-3 is scheduled to be released into production on US Platform3 on January 18th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-90682
Jan 18, 19:31 PST
Completed - The scheduled maintenance has been completed.
Jan 19, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:30 PST
Scheduled - A new release of Container Security 1.8.0.0 is scheduled to be released into production on US Platform 1 on January 18th, 2021.

Container Security Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-89443
Jan 18, 19:38 PST
Jan 18, 2021
Completed - The scheduled maintenance has been completed.
Jan 18, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 05:01 PST
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.2.0.8 is scheduled to be released into on Qualys IN Cloud Platform 1 on January 18th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-90763).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.2-release-notes.pdf
Jan 13, 16:22 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 12:01 PST
Scheduled - A new release of Container Security 1.8.0.0 is scheduled to be released into production on EU Platform 2 on January 18th, 2021.

Container Security Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-89447

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-api-release-notes.pdf
Jan 18, 10:34 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 10:00 PST
Scheduled - A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production
EU Platform 2 on January 18th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90745
Jan 13, 07:05 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 06:33 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 04:33 PST
Scheduled - Deployment of Endpoint Detection and Response (EDR) 1.2.0 was started on Qualys US Platform 2 on January 17th, 2021, via CMB-90896, and this notification is continuation of the same.

Reference to the original deployment notification:
https://status.qualys.com/incidents/rbx7dztt9hrm
Jan 18, 04:31 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 01:31 PST
Scheduled - A new release of Container Security 1.7.0.0 is scheduled to be released into production on CA Platform 1 on January 18th, 2021.

Container Security Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.7.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.7.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-87181
Jan 18, 00:23 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:01 PST
Scheduled - A new release of Qualys Suite QWEB-10.7.0.0-2 is scheduled to be released into production
IN Platform 1 on January 17th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.7-release-notes.pdf

Ticket Reference for this activity: CMB-90744
Jan 13, 07:02 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:30 PST
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.2.0 is going to be released into production on US Platform2 on January 17th, 2020.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.2.0-release-notes.pdf

Ticket Reference for this activity - CMB-90896
Jan 17, 20:15 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:30 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-3 is scheduled to be released into production on CA Platform1 on January 17th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-90685
Jan 17, 20:08 PST
Jan 17, 2021
Resolved - This incident has been resolved.
Jan 17, 21:11 PST
Update - Qualys Cloud Platform Operations is continuing to monitor the results of the implemented fix for the issue that was causing performance degradation in the Cloud View module

Further updates will be shared as they become available.

Ticket reference for this incident: IM-5123.
Jan 17, 08:38 PST
Update - Qualys Cloud Platform Operations is continuing to monitor the results of the implemented fix for the issue that was causing performance degradation in the Cloud View module

Further updates will be shared as they become available.

Ticket reference for this incident: IM-5123.
Jan 16, 13:38 PST
Update - Qualys Cloud Platform Operations is continuing to monitor the results of the implemented fix for the issue that was causing performance degradation in the Cloud View module

Further updates will be shared as they become available.

Ticket reference for this incident: IM-5123.
Jan 16, 00:53 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue that was causing performance degradation in the Cloud View module and we are monitoring the results.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-5123.
Jan 15, 19:47 PST
Update - Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the Cloud View module. Users may notice slowness while accessing the Monitor and Resources tabs. Users may face intermittent failures while running AWS APIs.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-5123.
Jan 15, 13:43 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the Cloud View module. Users may notice slowness while accessing the Monitor and Resources tabs. Users may face intermittent failures while running AWS APIs.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-5123.
Jan 15, 04:47 PST
Resolved - This incident has been resolved.
Jan 17, 11:16 PST
Monitoring - Qualys Cloud Platform Operations has taken corrective action to mitigate the impact. The number of scans in the loading state has largely reduced. This incident will be monitored through resolution. Further updates will be shared as they become available
Jan 17, 08:36 PST
Identified - Qualys Cloud Platform Operations has taken corrective action and the number of scans in the “Queued"/"Loading"state is on a reducing trend. Further updates will be shared as they become available.
Jan 17, 01:34 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status in UI for a long time. The scans are running fine in the backend. Further updates will be shared as they become available.

The ticket reference for this activity is IM-5140.
Jan 17, 00:27 PST
Jan 16, 2021
Jan 15, 2021
Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 15:00 PST
Scheduled - A new release of CloudView X1.13.0.0 is going to be released into production on Qualys EU Platform 1 on January 14, 2020.

The CloudView Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity CMB-88931.

Release Notes:
Jan 14, 13:06 PST
Resolved - This incident has been resolved.
Jan 14, 21:22 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue that was causing Cloud View API and UI failures on Qualys EU Platform 2. Cloud View API and UI are accessible and we are monitoring the results.
Further updates will be shared as they become available.
Ticket reference for this incident: IM-5123.
Jan 14, 20:55 PST
Identified - Qualys Cloud Platform Operations has identified the issue that is causing Cloud View API and UI failures on Qualys EU Platform 2. A fix is being implemented. Cloud View API fails with error 504 and no data is visible in Cloud View UI. Further updates will be shared as they become available.
Ticket reference for this incident: IM-5123.
Jan 14, 20:40 PST
Update - Qualys Cloud Platform Operations is continuing to investigating the issue on Qualys EU Platform 2 that is causing Cloud View API and UI failures. Cloud View API fails with error 504 and no data is visible in Cloud View UI. Further updates will be shared as they become available.
Ticket reference for this incident: IM-5123.
Jan 14, 20:00 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on Qualys EU Platform 2 that is causing Cloud View API to fail with error 504 and also causing slowness on Cloud View UI. Further updates will be shared as they become available.
Ticket reference for this incident: IM-5123.
Jan 14, 19:51 PST
Completed - The scheduled maintenance has been completed.
Jan 14, 16:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 12:30 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-3 is scheduled to be released into production on AE Platform 1 on January 14th, 2021.

The deployment is completely transparent to users and will require no downtime

Ticket Reference for this activity: CMB-90686

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf
Jan 14, 10:58 PST
Completed - The scheduled maintenance has been completed.
Jan 14, 03:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 23:45 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-3 is scheduled to be released into production on US Platform1 on January 13th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-90684
Jan 13, 22:37 PST
Jan 13, 2021
Completed - The scheduled maintenance has been completed.
Jan 13, 21:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 15:00 PST
Scheduled - A new version of CloudView (CV) v1.13.0.0 is scheduled to be released into production EU Platform 2 on January 13th, 2021.

CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.13-release-notes.pdf
API RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.13-api-release-notes.pdf

Ticket Reference for this activity: CMB-88932
Jan 13, 08:17 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 13:30 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 12:11 PST
Scheduled - A new hot fix of Qualys Suite PORTAL 3.4.0.0-3 is going to be released into production on Qualys IND Platform 1 on January 13th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf
Jan 13, 12:10 PST
Resolved - This incident has been resolved.
Jan 13, 14:28 PST
Identified - Qualys Cloud Platform Operations has identified the issue that is causing an indexing delay on the Qualys US Platform 1. A fix is being implemented. Users will notice that information will take longer than expected time to be visible within AssetView, and Cloud Agent UI.
Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5104.
Jan 13, 01:45 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on the US Platform 1 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, and Cloud Agent UI.
Further updates will be shared as they become available.
Ticket Reference for this incident: IM-5104.
Jan 12, 18:04 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 04:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 PST
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.0.0 is going to be released into production on US Platform 3 on January 12th, 2021.

OCA Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-oca-1.5-release-notes.pdf

Ticket Reference for this activity: CMB-89569.
Jan 12, 21:37 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:30 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-3 is scheduled to be released into production on US Platform2 on January 12th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-90512
Jan 12, 21:21 PST
Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 15:30 PST
Scheduled - A new hot fix of Qualys Suite PORTAL 3.4.0.0-3 is going to be released into production on Qualys EU Platform 2 on January 12th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity :CMB-90680
Jan 12, 14:11 PST
Resolved - This incident has been resolved.
Jan 12, 15:58 PST
Update - Qualys Cloud Platform Operations has identified the issue causing performance degradation in the Container Security module on the Qualys US Platform 2. A fix has been implemented and we are monitoring the results.
Container Security (CS) Users may experience a delay in image inventory information from Cloud Agent/Scanners. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5097
Jan 12, 02:18 PST
Monitoring - Qualys Cloud Platform Operations has identified the issue causing performance degradation in the Container Security module on the Qualys US Platform 2. A fix has been implemented. We are monitoring the results.
Container Security (CS) Users may experience a delay in image inventory information from Cloud Agent/Scanners. Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5097
Jan 11, 17:31 PST
Update - Qualys Cloud Platform Operations is continuing their investigation into an issue that is causing performance degradation in the Container Security module on the Qualys US Platform 2.
Container Security (CS) Users may experience a delay in container/image inventory information fetched via Cloud Agents.
Further updates will be shared as they become available.

Ticket reference for this Incident: IM-5097
Jan 11, 06:06 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the Container Security module on the Qualys US Platform 2.
Container Security (CS) Users may experience a delay in container/image inventory information fetched via Cloud Agents.
Further updates will be shared as they become available.

Ticket reference for this Incident: IM-5097
Jan 11, 01:16 PST
Completed - The scheduled maintenance has been completed.
Jan 12, 07:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 01:30 PST
Scheduled - A new release of Container Security 1.7.0.0 is scheduled to be released into production. Container Security Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-87175

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.7.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.7.0-api-release-notes.pdf
Jan 12, 00:12 PST
Jan 11, 2021
Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 14:00 PST
Scheduled - A new version of Asset Inventory (AI) 1.3.0.0 is going to be released into production on Qualys US Platform 3 on January 11th 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-86695

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3-release-notes.pdf
Jan 11, 09:09 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 16:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 10:46 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on Qualys AE Platform 1 on January 11th 2021.

The CertView module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-90190

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf
Jan 11, 09:38 PST
Resolved - This incident has been resolved.
Jan 11, 10:11 PST
Monitoring - Qualys Cloud Platform Operations has identified the issue where users would see an error while launching a scan and a fix has been implemented. We are monitoring the results. Further updates will be shared as they become available.
Jan 11, 08:32 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue where users would see an error while launching a scan: "Unable to communicate with Scanner Services. Please try again later." Further updates will be shared as they become available.

The ticket reference for this activity is IM-5099.
Jan 11, 07:31 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 02:30 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v0.9.4.5 is going to be released into production on Qualys EU Platform 2 on January 11th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-89417
Jan 11, 01:22 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:30 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on Qualys CA Platform 1 on January 10th 2021.

The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf

Ticket Reference for this activity: CMB-90188
Jan 10, 21:17 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:00 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v0.9.4.5 is going to be released into production on Qualys US Platform1 on January 10th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-89413.
Jan 10, 21:00 PST
Jan 10, 2021
Resolved - This incident has been resolved.
Jan 10, 09:59 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue on US Platform 1 that was causing Cloud Agents to fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com)and are monitoring the results.
Further updates will be shared as they become available.

The ticket reference for this activity is IM-5093
Jan 10, 09:47 PST
Identified - Qualys Cloud Platform Operations has identified the issue on US Platform 1 that is causing Cloud Agents to fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com)and a fix is being implemented.
Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Cloud Agent, AssetView, and Asset Inventory modules. Further updates will be shared as they become available.

The ticket reference for this activity is IM-5093
Jan 10, 08:11 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue on US Platform 1 that is causing Cloud Agents to fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com)and are monitoring the results.
Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Cloud Agent, AssetView, and Asset Inventory modules. Further updates will be shared as they become available.

The ticket reference for this activity is IM-5093
Jan 10, 07:36 PST
Identified - Qualys Cloud Platform Operations has identified the issue on US Platform 1 that is causing Cloud Agents to fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com)and a fix is being implemented. Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Cloud Agent, AssetView, and Asset Inventory modules. Further updates will be shared as they become available.
The ticket reference for this activity is IM-5093
Jan 10, 05:45 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing Cloud Agents to fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com). Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management, Cloud Agent, AssetView, and Asset Inventory modules. Further updates will be shared as they become available.
The ticket reference for this activity is IM-5093
Jan 10, 05:07 PST
Resolved - This incident has been resolved.
Jan 10, 03:42 PST
Monitoring - Qualys Cloud Platform Operations has taken corrective action and both UI/API are available. This incident will be monitored through resolution. Further updates will be shared as they become available.
Jan 10, 01:49 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to become unavailable. Further updates will be shared as they become available.

Ticket reference for this activity: IM-5094.
Jan 10, 00:35 PST
Resolved - This incident has been resolved.
Jan 10, 01:50 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Tag evaluation delays on Qualys US Platform 2 and we are monitoring the results. The lag for tag evaluation is on a reducing trend. Further updates will be shared as they become available.
Jan 10, 00:28 PST
Identified - Qualys Cloud Platform Operations are continuing to implement a fix for the issue causing Tag evaluation delays on Qualys US Platform 2. Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory.
Further updates will be shared as they become available.

Ticket reference for this incident: IM-5089.
Jan 9, 06:51 PST
Update - Qualys Cloud Platform Operations has identified the issue causing Tag evaluation delays on Qualys US Platform 2 and a fix will be implemented. Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory.
Further updates will be shared as they become available.

Ticket reference for this incident: IM-5089.
Jan 8, 20:50 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 that is causing Tag evaluation delays. Users will notice that information will take longer than expected time to be visible within AssetView, Asset Inventory.

Further updates will be shared as they become available.
Jan 8, 09:19 PST
Jan 9, 2021
Jan 8, 2021
Completed - The scheduled maintenance has been completed.
Jan 8, 17:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 11:45 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on Qualys EU Platform 2 on January 8th 2021.

The CertView module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-90187

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf
Jan 8, 10:29 PST
Resolved - This incident has been resolved.
Jan 8, 11:27 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing CertView Scan status to show as waiting for results in the CertView tab even though the scan is completed on Qualys US Platform 2.
Further updates will be shared as they become available.

Ticket Reference for this Incident: IM-5078
Jan 8, 05:42 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 23:00 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on US Platform 3 on January 7th, 2021.

The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf

Ticket Reference for this activity CMB-90185
Jan 7, 20:03 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:30 PST
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.0.0 is going to be released into production on IN Platform 1 on January 7th, 2021.

OCA Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-oca-1.5-release-notes.pdf

Ticket Reference for this activity: CMB-89752.
Jan 7, 19:58 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 02:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 20:30 PST
Scheduled - A new release of Container Security 1.8.0.0 is scheduled to be released into production on Qualys US Platform 2 on January 7th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-89444

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.8.0-api-release-notes.pdf
Jan 6, 09:41 PST
Jan 7, 2021
Completed - The scheduled maintenance has been completed.
Jan 7, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 13:30 PST
Scheduled - A new release of Container Security 1.7.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-87178

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.7.0-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.7.0-api-release-notes.pdf
Jan 7, 12:09 PST
Resolved - This incident has been resolved.
Jan 7, 19:23 PST
Monitoring - Qualys Cloud Platform Operations are continuing to monitor an issue causing CertView Scan status as waiting for results in the certview tab even though the scan is completed on US Platform 2. The delay for scan results availability in the certview tab will be reduced as time progresses.

Further updates will be shared as they become available.
Jan 7, 13:59 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing CertView Scan status as waiting for results in the certview tab eventhough the scan is completed on US Platform 2.

Further updates will be shared as they become available.
Jan 7, 10:12 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 17:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 11:30 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on Qualys EU Platform 1 on January 6th 2021.

The CertView module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-90186

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf
Jan 7, 10:33 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 11:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 01:30 PST
Scheduled - SCHEDULED
A new version of Secure Enterprise Mobility (SEM) v0.9.4.5 is going to be released into production on Qualys US Platform 3 on January 7th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-89415.
Jan 7, 00:30 PST
Resolved - This incident has been resolved.
Jan 7, 09:08 PST
Monitoring - Qualys Cloud Platform Operations have taken corrective action and data is visible in Cloud View UI and API. We are monitoring the results. Further updates will be shared as they become available.
Jan 7, 09:04 PST
Update - Qualys Cloud Platform Operations have taken corrective action and data is visible in Cloud View UI and API. We are monitoring the results. Further updates will be shared as they become available.
Jan 7, 09:03 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue blocking the complete functionality of the Cloud View module on IN Platform 1, no data loads in UI or API. Further updates will be shared as they become available.
Ticket reference for this activity: IM-5079.
Jan 7, 08:50 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 01:30 PST
Scheduled - A new hot fix of Qualys Suite PORTAL 3.4.0.0-2 is going to be released into production on Qualys US Platform 1.

The deployment is completely transparent to users and will require no downtime.
Release Notes:- https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf
Ticket Reference for this activity :CMB-90342
Jan 7, 00:19 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 23:30 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on US Platform 2 on January 6th, 2021. The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf

Ticket Reference for this activity: CMB-90184
Jan 6, 22:04 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 22:30 PST
Scheduled - A new version of Secure Enterprise Mobility (SEM) v0.9.4.5 is going to be released into production on Qualys EU Platform1 on January 6th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-89416
Jan 6, 21:07 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 03:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 21:45 PST
Scheduled - A new version of CloudView (CV) v1.13.0.0 is scheduled to be released into production on US Platform 1 on January 6th, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.13-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.13-api-release-notes.pdf

Ticket Reference for this activity : CMB-88928
Jan 6, 19:00 PST
Completed - The scheduled maintenance has been completed.
Jan 7, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 21:30 PST
Scheduled - A new version of Asset Inventory (AI) 1.3.0.0 is going to be released into production on Qualys US Platform 1 on 6th January, 2021.

The Asset Inventory (AI) module may temporarily be unavailable during this period

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-86693
Jan 5, 16:42 PST
Resolved - This incident has been resolved.
Jan 7, 00:05 PST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the WAS and CertView Reports to not get generated on IN Platform 1 and we are monitoring the results. Users will be able to generate and download CertView and WAS reports. Further updates will be shared as they become available.

Ticket reference for this activity: IM-5074
Jan 6, 23:56 PST
Identified - Qualys Cloud Platform Operations is currently has identified the issue causing the WAS and CertView Reports to not get generated on IN Platform 1 and a fix is being implemented. Users will see an error while generating CertView and WAS reports. Further updates will be shared as they become available.

Ticket reference for this activity: IM-5074
Jan 6, 23:45 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the WAS and CertView Reports to not get generated on IN Platform 1. Users will see an error while generating CertView and WAS reports. Further updates will be shared as they become available.

Ticket reference for this activity: IM-5074
Jan 6, 23:33 PST
Jan 6, 2021
Resolved - This incident has been resolved.
Jan 6, 22:50 PST
Identified - Qualys Cloud Platform Operations has identified the issue that is causing Events from being available in EDR UI and a fix is being implemented. Users will notice the events are not being displayed in the Hunting tab.
Further updates will be shared as they become available.
Ticket reference for this Incident: IM-5072
Jan 6, 22:01 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue which is impacting Events being available in EDR UI. Users will notice the events are not being displayed in the Hunting tab.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-5072
Jan 6, 17:16 PST
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
Jan 6, 21:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 21:00 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-1 is scheduled to be released into production on US Platform3 on January 6th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-89720
Dec 28, 20:56 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 15:30 PST
Scheduled - A new version of File Integrity Monitoring (FIM) 2.5.0.1 is scheduled to be released into production on Qualys IN Platform 1 on January 6th, 2021.

There was a Oracle data persistence issue in FIM due to special characters. This is handled in this patch. Also, now FIM consumes QAS deployed on K8S cluster. Customer impact wise it will be platform improvements made in FIM 2.5.0.1. Downtime.

The FIM module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-90145
Jan 6, 14:30 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 16:00 PST
Scheduled - A new hot fix of Qualys Suite PORTAL 3.4.0.0-2 is going to be released into production on Qualys EU Platform 1 on January 6th 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-90339

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf
Jan 6, 14:47 PST
Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
Jan 6, 18:47 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-1 is scheduled to be released into production on AE Platform1 on January 7th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-89725
Dec 28, 20:59 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 12:00 PST
Scheduled - A new hot fix of Qualys Suite PORTAL 3.4.0.0-2 is going to be released into production on Qualys US Platform 2 on January 6th 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-90341

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf
Jan 6, 10:47 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 11:02 PST
Scheduled - A new version of File Integrity Monitoring (FIM) 2.5.0.1 is scheduled to be released into production on Qualys EU Platform 1 on January 6th, 2021.

There was a Oracle data persistence issue in FIM due to special characters. This is handled in this patch. Also, now FIM consumes QAS deployed on K8S cluster. Customer impact wise it will be platform improvements made in FIM 2.5.0.1. Downtime.

The FIM module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-90142
Jan 6, 09:51 PST
Resolved - This incident has been resolved.
Jan 6, 12:20 PST
Update - Qualys Cloud Platform Operations has identified the issue that is causing performance degradation in the PM module on Qualys IN Platform 1 and a fix is being implemented. Patch Manifests are getting assigned to cloud agents with a delay due to which users will notice a delay in agent activation for PM module and patch job assignment. Further updates will be shared as they become available.

Ticket Reference for this incident: IM-4990
Jan 6, 02:50 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing performance degradation in the PM module on Qualys IN Platform 1. Patch Manifests are getting assigned to cloud agents with a delay due to which users will notice a delay in agent activation for PM module and patch job assignment. Further updates will be shared as they become available.

Ticket Reference for this incident: IM-4990
Jan 5, 23:08 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 08:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 02:30 PST
Scheduled - A new release of Qualys Suite QWEB-10.6.0.0-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-89288

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.6-release-notes.pdf
Dec 21, 13:56 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 05:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 23:00 PST
Scheduled - A new version of File Integrity Monitoring (FIM) 2.5.0.1 is scheduled to be released into production on Qualys Cloud US Platform 3 on January 5th, 2021.

The FIM module may temporarily be unavailable during this period

Ticket reference for this activity: CMB-90141
Jan 5, 20:57 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 04:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 22:30 PST
Scheduled - A new version of CertView 2.7.4.0 is scheduled to be released into production on US Platform 1 on January 5th, 2021.

The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.7.4-release-notes.pdf

Ticket Reference for this activity CMB-90183
Jan 5, 20:13 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 23:00 PST
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.5.0.0 is going to be released into production on US Platform 1 on January 5th, 2021.

OCA Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-oca-1.5-release-notes.pdf

Ticket Reference for this activity: CMB-89567.
Jan 5, 20:55 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 21:00 PST
Scheduled - A new release of Qualys Suite PORTAL 3.4.0.0-1 is scheduled to be released into production on US Platform2 on January 5th, 2021.

The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.4-release-notes.pdf

Ticket Reference for this activity : CMB-89719
Dec 28, 20:51 PST