Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to US Platform 1. This upgrade will happen on February 18, 2016 and requires a 12-hour downtime starting at 12:00 PM PST (20:00 UTC) and ending at 12:00 AM PST the next day (08:00 UTC the next day).
The administrative UI and API of the Qualys services on US Platform 1 will be unavailable during this maintenance window. This includes:
-Qualys Continuous Monitoring (CM)
- Qualys Vulnerability Management (VM)
- Qualys Cloud Agent (CA)
- Qualys Policy Compliance (PC)
- Qualys Web Application Scanning (WAS)
- Qualys Web Application Firewall (WAF)
- Qualys Malware Detection (MD)
- Qualys AssetView (AV)
- Qualys Asset Management (AM) incl.
- Dynamic Asset Tagging
- Qualys SECURE Seal (SEAL)
- Qualys PCI Compliance (PCI)
The following services will not be impacted by this maintenance window:
SCANNING SERVICES. Any scans already in progress will continue, and results will automatically be uploaded and processed after the Platform maintenance is complete. Any scans scheduled to begin during the maintenance window will start immediately following the conclusion of maintenance. Customers should ensure that the revised start time of these scans does not interfere with their normal network operations.
WEB APPLICATION FIREWALL SENSORS.
SECURE SEAL LOGO AND VERIFICATION.
For updates on this upgrade, please see the Qualys status page. If you have any further questions, please feel free to contact Qualys Technical Support at email@example.com
or via the phone numbers listed at qualys.com/support.
We thank you for your continued support.
Jan 15, 17:21 PST