In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:30 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys US Platform 1 on 28th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84477.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production on Qualys CA Platform 1 on 28th October, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83867
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 PDT
Scheduled - A new version of Patch Management (PM) 1.4.4.0 is going to be released into production on Qualys US Platform 3 on 28 Oct, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.4.4-release-notes.pdf

Ticket reference for this activity CMB-84920.
Update - Qualys Cloud Platform Operations is continuing to work on a fix for the issue where Azure Controls 50020-50023 are not evaluating in production. This is due to changes in the provider API response regarding the Security Contacts list. Actions are being taken to modify the way Qualys interacts with this API endpoint to resolve this issue. Further information will be shared as it becomes available.

Ticket reference for this activity: IM-4647
Oct 27, 22:38 PDT
Update - Qualys Cloud Platform Operations is continuing to work on a fix for the issue where Azure Controls 50020-50023 are not evaluating in production. This is due to changes in the provider API response regarding the Security Contacts list. Actions are being taken to modify the way Qualys interacts with this API endpoint to resolve this issue. Further information will be shared as it becomes available.

Ticket reference for this activity: IM-4647
Oct 27, 04:18 PDT
Identified - Qualys Cloud Platform Operations has identified an issue where Azure Controls 50020-50023 are not evaluating in production. This is due to changes in the provider API response regarding the Security Contacts list. Actions are being taken to modify the way Qualys interacts with this API endpoint to resolve this issue. More information will be shared as it becomes available.

Ticket reference for this activity: IM-4647
Oct 26, 14:23 PDT
US Platform 1 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Degraded Performance
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Under Maintenance
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
US Platform 2 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CERT) Operational
CloudView (CV) ? Degraded Performance
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Operational
US Platform 3 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Degraded Performance
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
CertView (CERT) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Under Maintenance
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
EU Platform 1 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Degraded Performance
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
EU Platform 2 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Degraded Performance
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
IN Platform 1 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Degraded Performance
Container Security (CS) Operational
CertView Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
CA Platform 1 Degraded Performance
Cloud Agent (CA) Under Maintenance
AssetView (AV) Under Maintenance
Vulnerability Management (VM) Operational
Threat Protection (TP) Under Maintenance
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Under Maintenance
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Under Maintenance
Web Application Scanning (WAS) Under Maintenance
CloudView (CV) Degraded Performance
Patch Management (PM) Operational
File Integrity Monitoring (FIM) Operational
Passive Scanner (PS) Operational
CertView (CERT) Operational
Asset Inventory (AI) ? Operational
Indication of Compromise (IOC) Operational
Qualys Gateway Service (QGS) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Web Application Firewall (WAF) Under Maintenance
Endpoint Detection and Response (EDR) Beta Operational
Malware Detection (MD) Under Maintenance
Container Security (CS) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on Oct 29, 2020 starting at 18:00 PDT and ending at 03:00 PDT on Oct 30, 2020.

Ticket Reference for this activity CMB-81417.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Sep 15, 22:52 PDT
Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on Nov 5, 2020, starting at 18:00 PDT and ending at 03:00 PDT on Nov 6, 2020.

Ticket Reference for this activity CMB-81419.

For details, see https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Sep 15, 23:02 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on Nov 19, 2020, starting at 18:00 PDT and ending at 03:00 PDT on Nov 20, 2020.

Ticket Reference for this activity CMB-81421.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Sep 15, 23:17 PDT
Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on Nov 23, 2020, starting at 12:00 PDT and ending at 21:00 PDT on Nov 23, 2020.

Ticket Reference for this activity CMB-81422.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Sep 15, 23:21 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires a 9-hour downtime on Dec 3, 2020, starting at 12:00 PDT and ending at 21:00 PDT on Dec 3, 2020.

Ticket Reference for this activity CMB-81423.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Sep 28, 06:41 PDT
Planned downtime maintenance on the Qualys CA Platform 1 requires a 9 hour downtime on Dec 10, 2020 starting at 18:00 PDT and ending at 03:00 PDT on Dec 11, 2020.

Ticket Reference for this activity CMB-81420.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Sep 15, 23:26 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires a 9-hour downtime on Dec 16th, 2020, starting at 06:00 PDT and ending at 15:00 PDT on Dec 16th, 2020.

Ticket Reference for this activity CMB-81424.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Sep 27, 21:07 PDT
Past Incidents
Oct 29, 2020

No incidents reported today.

Oct 28, 2020
Completed - Due to some unforeseen issues with this version, Qualys Cloud Platform Operations has to cancel this deployment. We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.
Oct 28, 15:49 PDT
Scheduled - A new release of Container Security 1.6.8.5 is scheduled to be released into production on US Platform 2 on October 28th, 2020.

Container Security Module may temporarily be unavailable during the deployment window.

Release Notes:
CS: https://www.qualys.com/docs/release-notes/qualys-container-security-1.6.8.5-release-notes.pdf
API: https://www.qualys.com/docs/release-notes/qualys-container-security-1.6.8.5-api-release-notes.pdf

Ticket Reference for this activity: CMB-84896
Oct 26, 23:14 PDT
Completed - The scheduled maintenance has been completed.
Oct 28, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 11:30 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys EU Platform 2 on 28th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84481.
Oct 18, 23:06 PDT
Completed - The scheduled maintenance has been completed.
Oct 28, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Customers might see an issue where Agents would not populate on Cloud Agent UI, please refresh the Cloud Agent UI page in such scenario and data would load.
Oct 27, 22:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production on Qualys US Platform 1 on 27th October, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83861
Oct 15, 23:41 PDT
Completed - The scheduled maintenance has been completed.
Oct 28, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 02:30 PDT
Scheduled - A new release of Container Security 1.6.8.2 is scheduled to be released into production on Qualys CA Platform 1 on 28 Oct, 2020.

The deployment is completely transparent to users and will require no downtime

Ticket reference for this activity CMB-82717.
Oct 27, 07:49 PDT
Completed - The scheduled maintenance has been completed.
Oct 28, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:30 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys US Platform 2 on 27th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84478.
Oct 18, 23:05 PDT
Completed - The scheduled maintenance has been completed.
Oct 28, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 21:01 PDT
Scheduled - Deployment of a new release of PORTAL 3.2.0.0 was started on Qualys EU Cloud Platform 1 on October 27th, 2020 via CMB-83864 and this is a continuation of this deployment.
Reference:https://status.qualys.com/incidents/lbvzx6vf92nn
Oct 27, 20:52 PDT
Completed - The scheduled maintenance has been completed.
Oct 28, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 PDT
Scheduled - Qualys Cloud Platform Operations are migrating Container Runtime Security 1.6.8 data on Qualys CA Platform 1 on 27 Oct, 2020.

CRS will be unavailable during the migration window.

Ticket reference for this activity CMB-81934.
Oct 27, 07:44 PDT
Oct 27, 2020
Completed - The scheduled maintenance has been completed.
Oct 27, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 11:00 PDT
Scheduled - A new release of Container Security 1.6.8.5 is scheduled to be released into production on Qualys IN Platform 1 on 27 Oct, 2020.

The Container Security Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.6.8.5-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-container-security-1.6.8.5-api-release-notes.pdf

Ticket reference for this activity CMB-84900.
Oct 27, 07:54 PDT
Completed - The scheduled maintenance has been completed.
Oct 27, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 10:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production on Qualys EU Platform 1 on 27th October, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83864
Oct 15, 23:43 PDT
Completed - The scheduled maintenance has been completed.
Oct 27, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 11:31 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys EU Platform 1 on 27th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84480.
Oct 18, 23:03 PDT
Completed - The scheduled maintenance has been completed.
Oct 27, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-3 is scheduled to be released into production on Qualys CA Platform 1 on October 27th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-84497
Oct 14, 00:16 PDT
Completed - The scheduled maintenance has been completed.
Oct 27, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production on Qualys US Platform 2 on 26th October, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83862
Oct 15, 23:48 PDT
Completed - The scheduled maintenance has been completed.
Oct 27, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:30 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys US Platform 3 on 26th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84479.
Oct 18, 23:00 PDT
Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 21:01 PDT
Scheduled - A new version of CloudView (CV) 1.12.0.0 is scheduled to be released into production on Qualys IN Platform 1 on October 26th, 2020.

CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.12-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.12-api-release-notes.pdf

Ticket Reference for this activity: CMB-84623
Oct 26, 13:05 PDT
Oct 26, 2020
Completed - The scheduled maintenance has been completed.
Oct 26, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 13:00 PDT
Scheduled - A release of Qualys Container Security 1.6.8.2 is scheduled to be released into production on EU Platform 2 on October 26th. The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-82715
Oct 26, 11:12 PDT
Completed - The scheduled maintenance has been completed.
Oct 26, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 10:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production on Qualys EU Platform 2 on 26th October, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83865
Oct 15, 23:52 PDT
Completed - The scheduled maintenance has been completed.
Oct 26, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-3 is scheduled to be released into production on Qualys US Platform 1 on October 26th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-84491
Oct 14, 00:13 PDT
Completed - The scheduled maintenance has been completed.
Oct 26, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 11:30 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys IN Platform 1 on 26th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84482.
Oct 18, 22:55 PDT
Completed - The scheduled maintenance has been completed.
Oct 26, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 22:00 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production on Qualys US Platform 3 on 25th October, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83863
Oct 15, 23:57 PDT
Completed - The scheduled maintenance has been completed.
Oct 26, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 23:30 PDT
Scheduled - Qualys Cloud Platform Operations will be migrating Out-of-Band Configuration Assessment data on Qualys CA Platform 1 on 25th Oct'2020.

Out-of-Band Configuration Assessment (OCA) module will be unavailable during the migration window.

Ticket reference for this activity CMB-84483.
Oct 18, 22:53 PDT
Oct 25, 2020
Resolved - This incident has been resolved.
Oct 25, 14:12 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action for an issue that was causing Cloud Agents to intermittently fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com) and this issue is under monitoring. Cloud Agents are able to upload data to the platform and Delta backlog is under reducing trend. Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management and Cloud Agent, Asset View, Asset Inventory modules. Further updates will be shared as they become available.
Oct 25, 11:25 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing Cloud Agents to intermittently fail while connecting to the Qualys Cloud Platform (https://qagpublic.qg1.apps.qualys.com). Users will notice that the latest information related to Cloud Agent is delayed in appearing within Vulnerability Management,Cloud Agent, AssetView and Asset Inventory modules. Further updates will be shared as they become available.
The ticket reference for this activity is IM-4645.
Oct 25, 10:51 PDT
Oct 24, 2020
Resolved - This incident has been resolved.
Oct 24, 02:24 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue which is causing Container Security (CS) Sensor Binary download to fail intermittently. We will monitor this issue through resolution and provide any further updates as they become available.

Ticket reference for this incident: IM-4639
Oct 23, 18:56 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing Container Security (CS) Sensor Binary download to fail intermittently.

As workaround, please download Qualys sensor from Docker Hub and the yml files from GitHub.

URL for Docker Hub sensor: https://hub.docker.com/r/qualys/qcs-sensor
URL for yml files: https://github.com/Qualys/cs_sensor

Further updates will be shared as they become available.

Ticket reference for this activity: IM-4639
Oct 23, 15:26 PDT
Oct 23, 2020
Oct 22, 2020
Completed - The scheduled maintenance has been completed.
Oct 22, 12:35 PDT
Update - The emergency maintenance window will be extended. VM/PC scans are currently functioning as expected.

Users may notice that WAS Reports could be marked "Interrupted". Passive Scanner scan results would be delayed in processing. Users will identify slowness in searches and intermittent UI Slowness within the following Cloud Applications: Container Security, CloudView, WAF.

Ticket reference for this activity is: CMB-84699
Oct 22, 12:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 11:35 PDT
Scheduled - Qualys Cloud Platform Operations will be taking an Emergency Downtime maintenance window within EU Platform 2 on 22nd Oct 2020 for 1 hour. The team is taking a proactive maintenance window in order to optimize platform infrastructure for improved performance.

During the maintenance window customers will see delays in updates to VM/PC/WAS scan statuses and creation of new scans would be delayed. Users may notice that WAS Reports could be marked "Interrupted". Passive Scanner scan results would be delayed in processing. Users will identify slowness in searches and intermittent US Slowness within the following Cloud Applications: Container Security, CloudView, WAF.
Oct 22, 10:33 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-3 is scheduled to be released into production on Qualys US Platform 2 on October 22th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-84492
Oct 14, 00:20 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 06:00 PDT
Scheduled - A new version of Asset Inventory (AI) 1.2.3.0 is going to be released into production on US Platform 2 on October 22nd, 2020. The Asset Inventory (AI) module may temporarily be unavailable during this period

Ticket Reference for this activity CMB-84690
Oct 22, 04:36 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 23:30 PDT
Scheduled - A new version of CloudView (CV) v1.11.0.0 is scheduled to be released into production on CA Platform 1 on October 21st, 2020. The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.11-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.12-api-release-notes.pdf

Ticket Reference for this activity CMB-84171
Oct 21, 07:54 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:02 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.2.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.2-release-notes.pdf

Ticket Reference for this activity: CMB-83866
Oct 15, 12:47 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-3 is scheduled to be released into production on Qualys US Platform 3 on October 21st, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-84493
Oct 14, 00:08 PDT
Oct 21, 2020
Completed - The scheduled maintenance has been completed.
Oct 21, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-3 is scheduled to be released into production on Qualys EU Platform 1 on October 20th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-84494
Oct 14, 00:04 PDT
Oct 20, 2020
Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:00 PDT
Scheduled - A release of Qualys Container Run Time Security (CMS) 1.6.8.2 is scheduled to be released into production on EU Platform 1 on October 20th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-82714
Oct 20, 13:04 PDT
Completed - The scheduled maintenance has been completed.
Oct 20, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 13:31 PDT
Scheduled - Qualys Cloud Platform Operations are migrating Container Runtime Security 1.6.8 data on Qualys EU Platform 2 on 20 Oct, 2020. CRS will be unavailable during the migration window.

Ticket reference for this activity CMB-81932.
Oct 20, 12:19 PDT
Completed - The scheduled maintenance has been completed.
Oct 20, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:01 PDT
Scheduled - Qualys Cloud Platform Operations are migrating data of Container Runtime Security 1.6.8 on Qualys EU Platform 1 on 19th Oct, 2020.

CRS will be unavailable during the migration window.

Ticket reference for this activity CMB-81931.
Oct 19, 19:58 PDT
Oct 19, 2020
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-3 is scheduled to be released into production on Qualys EU Platform 2 on October 19th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-84495
Oct 13, 23:53 PDT
Completed - The scheduled maintenance has been completed.
Oct 19, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:30 PDT
Scheduled - A new version of CloudView (CV) v1.11.1.0 is scheduled to be released into production on IN Platform 1 on October 19th, 2020.

CloudView Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-84473
Oct 18, 21:46 PDT
Completed - The scheduled maintenance has been completed.
Oct 19, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 02:30 PDT
Scheduled - A new version of Network Passive Sensor (PS) 1.2.1.0 is going to be released into production on EU Platform 2 on October 19th, 2020.

The Network Passive Sensor (PS) module may temporarily be unavailable during this period.

Ticket reference for this activity : CMB-83893.
Oct 19, 01:10 PDT
Completed - The scheduled maintenance has been completed.
Oct 19, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:02 PDT
Scheduled - A new release of Qualys Suite QWEB-10.4.0.0-1 is scheduled to be released into production on Qualys IN Platform 1 on October 18th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.4-release-notes.pdf

Ticket Reference for this activity: CMB-83920
Oct 13, 22:47 PDT
Oct 18, 2020
Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This incident has been resolved.
Oct 16, 07:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 16:59 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing failure of CRS. Users will notice that CRS feature will not be available. Further updates will be shared as they become available.
Ticket reference for this activity: IM-4589
Oct 15, 14:07 PDT
Completed - The scheduled maintenance has been completed.
Oct 16, 03:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 01:15 PDT
Scheduled - A new version of Asset Inventory (AI) 1.2.2.0 is going to be released into production on 16 October, 2020.

The Asset Inventory (AI) module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-84305
Oct 15, 23:42 PDT
Completed - The scheduled maintenance has been completed.
Oct 16, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.0.1 is going to be released into production on US Platform 2 on October 15th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.0.1-release-notes.pdf

Ticket Reference for this activity CMB-84068
Oct 14, 12:14 PDT
Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:00 PDT
Scheduled - A new version of Asset Inventory (AI) 1.2.2.0 is going to be released into production on Qualys EU Platform 2 on October 15th, 2020.

The Asset Inventory (AI) module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-84147
Oct 15, 03:55 PDT
Completed - The scheduled maintenance has been completed.
Oct 15, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:31 PDT
Scheduled - A new version of Asset Inventory (AI) 1.2.2.0 is going to be released into production on Qualys EU Platform 1 on October 15th, 2020.

The Asset Inventory (AI) module may temporarily be unavailable during this period

Ticket Reference for this activity: CMB-84131
Oct 14, 23:45 PDT
Resolved - This incident has been resolved.
Oct 15, 03:00 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing lag in asset/tag change events in the Patch Management module and we are monitoring the results.
Further updates will be shared as they become available.

Ticket reference for this incident: IM-4578.
Oct 15, 02:44 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing lag in asset/tag change events in the Patch Management module and a fix is being implemented. Users will notice a delay in asset-tag event changes.
Further updates will be shared as they become available.

Ticket reference for this incident: IM-4578.
Oct 14, 22:46 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that there is a lag in consuming patch asset/tag change events. Users are unable to view their asset-tag event changes.
Further updates will be shared as they become available.
Oct 14, 17:43 PDT