In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 02:30 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) 0.9.4.1 is going to be released into production on Qualys EU Platform 1 on August 11th, 2020.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-79114.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:30 PDT
Scheduled - A new version of CloudView (CV) 1.10.0.0 is going to be released into production on Qualys US Platform 3 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.10-release-notes.pdf

Ticket reference for this activity : CMB-78604.
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CERT) Operational
CloudView (CV) ? Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
US Platform 3 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Under Maintenance
Container Security (CS) Operational
Asset Inventory (AI) ? Operational
CertView (CERT) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
EU Platform 1 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Under Maintenance
Endpoint Detection and Response (EDR) Beta Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory (AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
Endpoint Detection and Response (EDR) Beta Operational
CA Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) Operational
Patch Management (PM) Operational
File Integrity Monitoring (FIM) Operational
Passive Scanner (PS) Operational
CertView (CERT) Operational
Asset Inventory (AI) ? Operational
Indication of Compromise (IOC) Operational
Qualys Gateway Service (QGS) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Web Application Firewall (WAF) Operational
Endpoint Detection and Response (EDR) Beta Operational
Malware Detection (MD) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on EU Platform 1 on August 11th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78678

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Posted on Aug 4, 19:34 PDT
A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on US Platform 3 on August 12th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78677

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Posted on Aug 4, 19:38 PDT
A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on US Platform 2 on August 13th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78676

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Posted on Aug 4, 19:41 PDT
Planned downtime maintenance on the Qualys CA Platform 1 requires a 9 hour downtime on Aug 13, 2020 starting at 18:00 PDT and ending at 03:00 PDT on Aug 14, 2020.

Ticket Reference for this activity CMB-75193.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Jun 21, 20:15 PDT
A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on US Platform 1 on August 17th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78675

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Posted on Aug 4, 19:45 PDT
A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on CA Platform 1 on August 18th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78680

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Posted on Aug 4, 19:49 PDT
Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on Aug 20, 2020, starting at 18:00 PDT and ending at 03:00 PDT on Aug 21, 2020.

Ticket Reference for this activity CMB-75194.

For details, see https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Jun 22, 02:23 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on Aug 27, 2020, starting at 18:00 PDT and ending at 03:00 PDT on Aug 28, 2020.

Ticket Reference for this activity CMB-75195.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Jun 22, 02:28 PDT
Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on Sep 03, 2020, starting at 12:00 PDT and ending at 21:00 PDT on Sep 03, 2020.

Ticket Reference for this activity CMB-75196.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Jun 22, 02:32 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires a 9-hour downtime on Sep 16, 2020, starting at 06:00 PDT and ending at 15:00 PDT on Sep 16, 2020.

Ticket Reference for this activity CMB-75199.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Jun 22, 02:41 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires a 9-hour downtime on Sep 24, 2020, starting at 12:00 PDT and ending at 21:00 PDT on Sep 24, 2020.

Ticket Reference for this activity CMB-75197.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Jun 22, 02:35 PDT
Past Incidents
Aug 11, 2020
Completed - The scheduled maintenance has been completed.
Aug 11, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:30 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 2.3.1.0 is going to be released into production on Qualys US Platform 3 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-2.3.1-release-notes.pdf

Ticket reference for this activity : CMB-78620.
Aug 10, 06:58 PDT
Completed - The scheduled maintenance has been completed.
Aug 11, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:01 PDT
Scheduled - A new version of Windows Cloud Agent (CA) 4.0.0.411 is going to be released into production on Qualys US Platform 2 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-hotfix-release-notes.pdf

Ticket reference for this activity : CMB-79136.
Aug 10, 09:19 PDT
Completed - The scheduled maintenance has been completed.
Aug 11, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:01 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) 0.9.4.1 is going to be released into production on Qualys US Platform 3 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity : CMB-79113.
Aug 10, 07:05 PDT
Aug 10, 2020
Completed - The scheduled maintenance has been completed.
Aug 10, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 10:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on EU Platform 2 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78679

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Aug 4, 19:27 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 10:01 PDT
Scheduled - A new version of Windows Cloud Agent (CA) 4.0.0.411 is going to be released into production on Qualys EU Platform 1 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-hotfix-release-notes.pdf

Ticket reference for this activity : CMB-79134.
Aug 10, 09:16 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:01 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 2.3.1.0 is going to be released into production on Qualys US Platform 1 on August 10th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-2.3.1-release-notes.pdf

Ticket reference for this activity : CMB-78618.
Aug 10, 00:13 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 03:01 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v0.9.4.1 is going to be released into production on Qualys US Platform 1 on 10th August, 2020.

SEM Module may temporarily be unavailable during the deployment window..

Ticket Reference for this activity is CMB-79111.
Aug 10, 00:56 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.1.0-8 is scheduled to be released into production on IN Platform 1 on August 9th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78681

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2.1-release-notes.pdf
Aug 4, 19:19 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:30 PDT
Scheduled - A new version of File Integrity Monitoring (FIM) 2.3.1.0 is going to be released into production on Qualys US Platform 2 on August 9th, 2020.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-2.3.1-release-notes.pdf

Ticket reference for this activity : CMB-78619.
Aug 7, 07:30 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v0.9.4.1 is going to be released into production on Qualys IN Platform 1 on 9th August, 2020.

SEM Module may temporarily be unavailable during the deployment window..

Ticket Reference for this activity is CMB-79116.
Aug 9, 02:12 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 22:00 PDT
Scheduled - A new release of Windows Client Release 4.0.0.411 is scheduled to be released into production on US Platform 3 on August 9th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-79135

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-hotfix-release-notes.pdf
Aug 7, 11:58 PDT
Aug 9, 2020
Aug 8, 2020

No incidents reported.

Aug 7, 2020
Resolved - This incident has been resolved.
Aug 7, 21:30 PDT
Update - Qualys Cloud Platform Operations has identified the issue causing an indexing delay on EU Platform 2 and a fix has been implemented. We are monitoring the results.
Aug 7, 18:26 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue causing an indexing delay on EU Platform 2 and a fix has been implemented. We are monitoring the results.
Aug 6, 23:45 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue on the EU Platform 2 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, Cloud Agent UI.

Further updates will be shared as they become available.
Aug 6, 17:36 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on the EU Platform 2 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, Cloud Agent UI.

Further updates will be shared as they become available.
Aug 6, 04:48 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 18:00 PDT
Scheduled - A new release of Windows Client Release 4.0.0.411 is scheduled to be released into production on US Platform 1 on August 7th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-79137

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-hotfix-release-notes.pdf
Aug 7, 11:54 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 15:01 PDT
Scheduled - A new release of Windows Client Release 4.0.0.411 is scheduled to be released into production on IN Platform 1 on August 7th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-79132

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-hotfix-release-notes.pdf
Aug 7, 11:50 PDT
Resolved - This incident has been resolved.
Aug 7, 13:40 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status and a fix has been implemented. The number of VM/PC Scans in "Queued"/"Loading" status are on a reducing trend and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity is: IM-4253.
Aug 7, 08:20 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status. Further updates will be shared as they become available.

Ticket reference for this activity is: IM-4253.
Aug 7, 07:20 PDT
Resolved - This incident has been resolved.
Aug 7, 06:12 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers.

Patch Management (PM): Qualys Cloud Platform Operations is implementing a fix for issues causing a delay in the PM module.
The events for activating/deactivating/uninstalling cloud agents will get processed in the PM module with a delay.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 6, 03:44 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images.

Patch Management (PM): Qualys Cloud Platform Operations is implementing a fix for issue causing a delay in PM module.
The events for activating/deactivating/uninstalling cloud agents will get processed in the PM module with a delay.

CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 5, 17:33 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM): Qualys Cloud Platform Operations is implementing a fix for issue causing delay in PM module.
The events for activating/deactivating/uninstalling cloud agents will get processed in the PM module with a delay.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 5, 00:05 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM) issues have been resolved.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 4, 22:08 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM): Users may experience below issues:
1. User may not be able to view old assessment profiles on PM UI
2. Users may not be able to perform create, update and delete operation on older patch jobs

CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 4, 17:43 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM): Users may experience below issues:
1. User may not be able to view old assessment profiles on PM UI
2. Users may not be able to perform create, update and delete operation on older patch jobs

CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 4, 00:54 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM) issues have been resolved.
CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 3, 18:29 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM) issues have been resolved.
CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.
Aug 3, 10:53 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM) issues have been resolved.
CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 3, 02:05 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images and a delay in container/image inventory information from Cloud Agent and Remote Scans being available in the Host tab.

Patch Management (PM) issues have been resolved.
CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Aug 2, 00:24 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in scan processing for containers and images.

Patch Management (PM) issues have been resolved.
CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Jul 31, 17:35 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience the following issues:
1. A delay in scan processing for containers and images.
2. A delay in container/image inventory information from Cloud Agent and Remote Scans becoming available in the Host tab.

Patch Management (PM) issues have been resolved.
CertView (CERT) issues have been resolved.
Indication of Compromise (IOC) issues have been resolved.
File Integrity Monitoring (FIM) issues have been resolved.

Further updates will be shared as they become available.
Jul 31, 13:44 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in container and image scanning and delay in processing for container/docker images from Cloud Agent hosts.
Patch Management (PM) issues have been resolved.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM) issues have been resolved. Further updates will be shared as they become available.
Jul 31, 02:14 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in processing for container/docker images from Cloud Agent hosts.

Patch Management (PM) issues have been resolved.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM) issues have been resolved.
Jul 30, 11:25 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in processing for container/docker images from Cloud Agent hosts. The issue for the delay in Image Scanning and Sensor Provisioning has been resolved.

Patch Management (PM) issues have been resolved.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM) issues have been resolved.
Jul 29, 20:24 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in processing for container/docker images from Cloud Agent hosts. The issue for the delay in Image Scanning and Sensor Provisioning has been resolved.

Patch Management (PM) issues have been resolved.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 29, 01:31 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in processing for container/docker images from Cloud Agent hosts. The issue for the delay in Image Scanning and Sensor Provisioning has been resolved.

Patch Management (PM): Qualys Cloud Platform Operations are making configuration changes to fix the performance issues due to which Patch Management module may not be available for the next 2 hours.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 28, 21:59 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in processing for container/docker images from Cloud Agent hosts. The issue for the delay in Image Scanning and Sensor Provisioning has been resolved.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) issues have been resolved.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 28, 12:30 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in processing for container/docker images from Cloud Agent hosts. The issue for the delay in Image Scanning and Sensor Provisioning has been resolved.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 28, 01:11 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in Image Scanning and Sensor Provisioning.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 27, 05:07 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in Image Scanning and Sensor Provisioning.

Patch Management (PM) issues have been resolved.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 27, 01:09 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in Image Scanning and Sensor Provisioning.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 26, 19:00 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in Image Scanning and Sensor Provisioning.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) issues have been resolved.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 25, 21:38 PDT
Identified - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in Image Scanning and Sensor Provisioning. The issue with Vulnerability Reporting has been resolved.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) Users may experience below issues:
1. Cert View scan results may become on UI with a delay.
2. Users may experience intermittent issues while adding external sites, launching Scans or viewing Asset/Certificate details.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM): Users may experience issues on UI during asset listing and receive errors while creating Autocorrelation rules.
Jul 24, 23:29 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may continue to experience a delay in Image Scanning and Sensor Provisioning. Vulnerability Reporting is impacted, Reports may need to be re-launched.

Patch Management (PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected.
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

CertView (CERT) Users may experience below issues:
1. Users may expect a delay in scan results becoming available.
2. Users may experience intermittent impact to the ability to add external sites, launch Scans or view Asset/Certificate details.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing.

File Integrity Monitoring (FIM) Users may experience issues on UI side like asset listing, getting an error while creating the autocorrelation rule.

Further updates will be shared as they become available.
Jul 24, 11:47 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing various intermittent impacts across several microservices:

Container Security (CS) Users may experience a delay in Image Scanning, Vulnerability processing, and Sensor Provisioning.

Patch Management(PM) Users may experience below issues:
1. The latest scan result will not be available on the asset tab.
2. Job result will not be populated in job progress, there may be a delay.
3. Tag changes will not be reflected
4. PM activation/deactivation may fail.
5. The latest patches may not be available on PMUI or agents may not be able to detect/deploy the latest patches.

Indication of Compromise (IOC) backend services are experiencing slow processing, Users will experience a delay in Event processing

File Integrity Monitoring (FIM) Users may experience issues on UI side like asset listing, getting an error while creating the autocorrelation rule.

Further updates will be shared as they become available.
Jul 24, 05:08 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on Aug 06, 2020 starting at 18:00 PDT and ending at 03:00 PDT on Aug 07, 2020.

Ticket Reference for this activity CMB-75191.

For details, see https://www.qualys.com/notifications/platform-us2/
Jun 21, 19:58 PDT
Resolved - This incident has been resolved.
Aug 7, 00:37 PDT
Update - Qualys Cloud Platform Operations is continuing to work on implementing a fix for the issue causing UI slowness with multiple operations on IN Platform 1.
Further updates will be shared as they become available.
Aug 6, 17:57 PDT
Identified - Qualys Cloud Platform Operations is continuing to work on implementing a fix for the issue causing UI slowness with multiple operations on IN Platform 1. Further updates will be shared as they become available.
Aug 6, 05:49 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing UI slowness with various operations in various Qualys Cloud Applications on IN Platform 1. Further updates will be shared as they become available.
Aug 6, 00:45 PDT
Aug 6, 2020
Completed - The scheduled maintenance has been completed.
Aug 6, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 19:01 PDT
Scheduled - Qualys Cloud Platform Operations will be extending the scope of work during the planned US Platform 2 Quarterly Maintenance to include core networking infrastructure. The changes being implemented will occur on US Platform 2 network and infrastructure connectivity to provide increased availability and higher bandwidth.

While the maintenance is expected to have limited to no impact to the availability and functionality of services on US Platform 1 and US Platform 3, there is a reasonable chance of momentary service interruptions on Aug 06, 2020 between 19:00 PDT and 21:00 PDT.

Ticket Reference for this activity is CMB-75951.
Aug 6, 02:56 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 12:30 PDT
Scheduled - Release of File Integrity Management 2.3.1 is scheduled to be released into production for CA Platform 1 on August 6th, 2020.

Some features of the FIM module may not be available during this period

Ticket Reference for this activity (CMB-78624).
Aug 6, 11:24 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 11:30 PDT
Scheduled - A Hot Fix release of Patch Management 1.4.2.3 is scheduled to be released into production on Qualys CA Platform 1 on August 6th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-78242).
Aug 6, 09:15 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) Beta 3.0.0.0 is going to be released into production on the Qualys CA Platform 1 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity is CMB-78162
Aug 5, 21:36 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:30 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys IN Platform 1 on 5th August, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78128
Aug 5, 22:19 PDT
Resolved - This incident has been resolved.
Aug 6, 03:39 PDT
Update - Qualys Cloud Platform Operations has identified the issue causing a delay in VM/PC scan and Agent scan data sync from VM/PC to AssetView/ThreatProtection/Cloud Agent module. US Platform 3 and a fix is being implemented. Users will notice that information will take longer than expected time to be visible within AV/TP/CA dashboards/widgets and Elastic search results in Portal modules. Further updates will be shared as they become available.
Aug 6, 00:31 PDT
Investigating - Qualys Cloud Platform Operations is observing a delay in VM/PC scan and Agent scan data sync from VM/PC to AssetView/ThreatProtection/Cloud Agent module. This would impact the current data being shown in AV/TP/CA dashboards/widgets and Elastic search results in Portal modules. Further updates will be shared as they become available.

Ticket reference for this activity is: IM-4222.
Aug 5, 15:11 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:30 PDT
Scheduled - A new version of CloudView (CV) v1.10.0.0 is scheduled to be released into production on Qualys IN Platform 1 on Wednesday, August 5th, 2020.

The CloudView Module may temporarily be unavailable during the deployment window.


Ticket Reference for this activity (CMB-78607).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.10-release-notes.pdf
Aug 5, 11:35 PDT
Resolved - This incident has been resolved.
Aug 6, 03:24 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action for the issue which is causing failures for Container Security (Registry, CICD, General) scans due to Sensors being unable to download the latest manifest. Sensors are downloading the latest Manifest version: 2.4.954-2 and we are monitoring the results.
Further updates will be shared as they become available.
Aug 6, 00:28 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue which is causing failures for Container Security (Registry, CICD, General) scans due to Sensors being unable to download the latest manifest.
Further updates will be shared as they become available.
Aug 5, 17:49 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing failures for Container Security (Registry, CICD, General) scans due to Sensors being unable to download the latest manifest.
Further updates will be shared as they become available.
Aug 5, 11:26 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 PDT
Scheduled - A new release of Portal 3.1.0.1-1 is scheduled to be released into on Qualys CA Cloud Platform 1 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-78093).
Aug 5, 21:30 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:30 PDT
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.0.0.404 is scheduled to be released into on Qualys CA Cloud Platform 1 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-77647).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-release-notes.pdf
Jul 29, 09:46 PDT
Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 21:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 11:55 PDT
Scheduled - A Release of Patch Management 1.4.2.3 is scheduled to be released into production on Qualys US Platform 3 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-78238).
Aug 5, 11:54 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:00 PDT
Scheduled - A Release of Patch Management 1.4.2.3 is scheduled to be released into production on Qualys US Platform 1 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-78238).
Aug 5, 11:41 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 12:00 PDT
Scheduled - A Hot Fix release of Patch Management 1.4.2.3 is scheduled to be released into production on Qualys US Platform 3 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-78238).
Aug 5, 11:26 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 12:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 11:06 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) Beta 3.0.0.0 is going to be released into production on the Qualys IN Platform 1 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity is CMB-78161
Aug 5, 11:04 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 10:00 PDT
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.0.0.404 is scheduled to be released into on Qualys IN Cloud Platform 1 on August 5th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-77641).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-release-notes.pdf
Jul 29, 09:49 PDT
Resolved - This incident has been resolved.
Aug 5, 11:43 PDT
Monitoring - Qualys Cloud Platform Operations has taken mitigating actions and are monitoring the performance. Further updates will be shared as they become available
Aug 5, 08:12 PDT
Identified - Qualys Cloud Platform Operations is continuing to work on implementing a fix for the issue causing UI slowness with multiple operations on EU Platform 2. Further updates will be shared as they become available.
Aug 5, 03:45 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing UI/API slowness with various operations in various Qualys Cloud Applications on EU Platform 2. Further updates will be shared as they become available.
Aug 5, 02:22 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 03:00 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys US Platform 1 on 5th August, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78123
Aug 4, 20:53 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 23:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 21:45 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) Beta 3.0.0.0 is going to be released into production on the Qualys US Platform 3 on August 4th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity is CMB-78158
Aug 4, 21:26 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:30 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys EU Platform 2 on 4th August, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78127
Aug 4, 20:58 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:30 PDT
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.0.0.404 is scheduled to be released into on Qualys EU Cloud Platform 2 on August 4th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-77642).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-release-notes.pdf
Jul 29, 09:41 PDT
Resolved - This incident has been resolved.
Aug 5, 01:52 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to stay in a Loading state for a longer time. Further updates will be shared as they become available.
Reference Ticket for this incident is IM-4235.
Aug 4, 22:51 PDT
Aug 4, 2020
Completed - The scheduled maintenance has been completed.
Aug 4, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:00 PDT
Scheduled - A new release of Portal 3.1.0.1-1 is scheduled to be released into on Qualys US Cloud Platform 3 on August 4th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-78090).
Aug 4, 11:46 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:30 PDT
Scheduled - A new version of Asset Inventory (AI) 1.2.0.0 is going to be released into production on Qualys EU Platform 1 on August 4th, 2020.

The Asset Inventory (AI) module may not be functional during the deployment window

Ticket Reference for this activity CMB-77206.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.2-release-notes.pdf
Aug 4, 09:34 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 12:31 PDT
Scheduled - A new release of Indication of Compromise (IOC) 3.0.0.0 is going to be released into production on the Qualys EU Platform 2 on August 4th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity is CMB-78160
Aug 4, 11:21 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 10:00 PDT
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.0.0.404 is scheduled to be released into on Qualys US Cloud Platform 3 on August 4th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-77644).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-release-notes.pdf
Jul 29, 09:37 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 02:30 PDT
Scheduled - A new version of Asset Inventory (AI) 1.2.0.0 is going to be released into production on Qualys US Platform 1 on August 4th, 2020.

The Asset Inventory (AI) module may not be functional during the deployment window

Ticket Reference for this activity CMB-77203.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-itam-1.2-release-notes.pdf
Aug 4, 01:10 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 03:00 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys US Platform 2 on 4th August, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78124
Aug 3, 20:58 PDT
Resolved - This incident has been resolved.
Aug 4, 04:19 PDT
Identified - Qualys Cloud Platform Operations has taken corrective action and the number of scans in the loading state is on a reducing trend. Further updates will be shared as they become available
Aug 4, 02:09 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to stay in a Loading state for a longer time. Further updates will be shared as they become available.
Reference Ticket for this incident is IM-4235.
Aug 4, 00:44 PDT
Completed - The scheduled maintenance has been completed.
Aug 4, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 22:30 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys EU Platform 1 on 3rd August, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78126
Aug 3, 21:01 PDT
Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 15:00 PDT
Scheduled - A new release of Indication of Compromise (IOC) 3.0.0.0 is going to be released into production on the Qualys US Platform 1 on August 3rd, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket reference for this activity is CMB-78156
Aug 3, 13:57 PDT
Completed - The scheduled maintenance has been completed.
Aug 3, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:00 PDT
Scheduled - A new version of Qualys Suite Portal-3.1.0.1-1 is going to be released into production on Qualys US Platform 1 on August 3rd, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-78088
Aug 3, 11:39 PDT
Completed - The scheduled maintenance has been completed.
Aug 3, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:00 PDT
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.0.0.404 is scheduled to be released into on Qualys US Cloud Platform 1 on August 3rd, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-77646).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-release-notes.pdf
Jul 29, 09:26 PDT
Aug 2, 2020
Aug 1, 2020

No incidents reported.

Jul 31, 2020
Resolved - This incident has been resolved.
Jul 31, 18:05 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue causing an indexing delay on US Platform 2 and a fix has been implemented. We are monitoring the results.

Further updates will be shared as they become available.
Jul 31, 10:41 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing an indexing delay on US Platform 2 and a fix is being implemented. Users will notice that information will take longer than expected time to be visible within AssetView and Cloud Agent modules. Further updates will be shared as they become available.
Jul 30, 23:13 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 that is causing an indexing delay. Users will notice intermittent failures, data won't show or experience a delay in AV, CloudAgent UI, PVM, and TP.

Further updates will be shared as they become available.
Jul 30, 15:50 PDT
Resolved - This incident has been resolved.
Jul 31, 07:11 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue causing the Asset Inventory (AI) module to not show any data and a fix is being implemented. We are monitoring the results as data is now visible in AI module.
Further updates will be shared as they become available.
Jul 31, 04:59 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on EU Platform 2 that is causing Asset Inventory (AI) module to not show any data. Further updates will be shared as they become available.
Jul 31, 01:36 PDT
Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:30 PDT
Scheduled - A new version of Patch Management (PM) 1.4.2.3 is going to be released into production on Qualys EU Platform 1 on 30th July, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-78239.
Jul 30, 10:13 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on CA Platform 1 on July 30th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78070
Jul 30, 10:23 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on US Platform 3 on July 30th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78067
Jul 30, 10:22 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on IN Platform 1 on July 30th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78071
Jul 30, 10:21 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on EU Platform 2 on July 30th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78069
Jul 30, 10:20 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 02:30 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys US Platform 3 on 30th July, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78125
Jul 29, 20:28 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 01:30 PDT
Scheduled - A new version of Qualys Suite Portal-3.1.0.1-1 is going to be released into production on Qualys IN Platform 1 on July 30th, 2020.
This would be continuation of the https://status.qualys.com/incidents/l9mzbk90m3rr

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-78094
Jul 30, 00:26 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 01:30 PDT
Scheduled - A new version of Patch Management (PM) 1.4.2.3 is going to be released into production on Qualys US Platform 2 on 30th July, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-78237.
Jul 30, 00:22 PDT
Completed - The scheduled maintenance has been completed.
Jul 30, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 22:01 PDT
Scheduled - A new release of CertView 2.6.0.2 (CERT) is going to be released into production on Qualys CA Platform 1 on 29th July, 2020.

CertView module may not be available during the deployment window.

Ticket Reference for this activity: CMB-78129.
Jul 29, 20:21 PDT
Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 15:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 12:30 PDT
Scheduled - A new version of Qualys Suite Portal-3.1.0.1-1 is going to be released into production on Qualys IN Platform 1 on July 29th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-78091
Jul 29, 08:00 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:00 PDT
Scheduled - A new version of Qualys Suite Portal-3.1.0.1-1 is going to be released into production on Qualys EU Platform 2 on July 29th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-78091
Jul 29, 07:58 PDT
Resolved - This incident has been resolved.
Jul 29, 07:50 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action for the issue causing the Indication of Compromise (IOC) module to become unavailable with the Error Message: '404 - Page Not Found'. We are monitoring the results. Further updates will be shared as they become available.
Jul 29, 06:23 PDT
Investigating - Qualys Cloud Platform Operations are investigating an issue that is causing Indication of Compromise (IOC) module to become inaccessible with error 404. Further updates will be shared as they become available.
Ticket reference for this incident: IM-4202.
Jul 29, 04:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 07:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:15 PDT
Scheduled - A new version of Qualys Suite Portal-3.1.0.1-1 is going to be released into production on Qualys EU Platform 1 on July 29th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-78091
Jul 29, 03:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 05:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:50 PDT
Scheduled - A new version of Qualys Suite Portal-3.1.0.1-1 is going to be released into production on Qualys US Platform 2 on July 28th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-78089
Jul 28, 22:47 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 15:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on EU Platform 1 on July 28, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78068
Jul 28, 13:43 PDT
Jul 28, 2020
Completed - The scheduled maintenance has been completed.
Jul 28, 22:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 13:15 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on US Platform 1 on July 28, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78065
Jul 28, 13:07 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 16:00 PDT
Scheduled - A new version of CloudView (CV) 1.9.4.0 is going to be released into production on the Qualys EU Platform 1 on July 28th, 2020.

CloudView Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity is CMB-76959.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.9.4-release-notes.pdf
Jul 28, 07:15 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 19:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 13:15 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.1-2 is scheduled to be released into production on US Platform 2 on July 28, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-78066
Jul 28, 13:10 PDT
Resolved - Qualys Cloud Platform Operations has implemented a fix causing degraded performance in the Container Security module. This incident has been resolved.
Jul 28, 18:36 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in Container Security (CS). Users may experience a delay in Vulnerabilities getting processed for CI/CD scans.

Further updates will be shared as they become available.
Jul 28, 09:44 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in Container Security (CS). Users may experience an issue where Vulnerabilities are not getting processed for CI/CD scans.

Further updates will be shared as they become available.
Jul 28, 09:04 PDT
Resolved - This incident has been resolved.
Jul 28, 18:21 PDT
Monitoring - Qualys Cloud Platform Operations has implemented corrective action and UI/API functionality has been restored. The team will continue monitoring the issue through resolution. Further updates will be shared as they become available.
Jul 28, 16:08 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 1 UI/API to be inaccessible with the error: "An error has occurred and the Qualys Service cannot process your request. If this condition continues, please contact Qualys Support." Further updates will be shared as they become available.

Ticket reference for this incident: IM-4199.
Jul 28, 15:43 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:00 PDT
Scheduled - A new release of Qualys Cloud Agent WINDOWS-4.0.0.404 is scheduled to be released into on Qualys US Cloud Platform 2 on July 28, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity (CMB-77645).

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-windows-4.0-release-notes.pdf
Jul 22, 21:48 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:30 PDT
Scheduled - A new release of Qualys Suite QWEB-10.2.0.0-3 is scheduled to be released into production on CA Platform 1 on 28th July, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-77019.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.2-release-notes.pdf
Jul 14, 21:05 PDT