All Systems Operational
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on February 23rd, 2017 starting at 12:00 PM PST (February 23rd, 2017 20:00 UTC).

For details, see https://www.qualys.com/docs/notifications/eu-platform-1-maintenance.pdf
Posted on Jan 21, 13:40 PST
Qualys US Platform 1 Maintenance Notification Mar 2, 18:00 - Mar 3, 02:00 PST
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on March 2nd, 2017 starting at 06:00 PM PST (March 3rd, 2017 02:00 AM UTC)

For details, see https://www.qualys.com/docs/notifications/us-platform-1-maintenance.pdf
Posted on Jan 21, 14:56 PST
Qualys US Platform 3 Maintenance Notification Mar 9, 18:00 - Mar 10, 02:00 PST
Planned downtime maintenance on the Qualys US Platform 3 requires an 8-hour downtime on March 9th, 2017 starting at 06:00 PM PST (March 10th, 2017 02:00 UTC)

For details, see https://www.qualys.com/docs/notifications/us-platform-3-maintenance.pdf
Posted on Jan 24, 11:29 PST
Past Incidents
Feb 19, 2017

No incidents reported today.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - Scheduled maintenance has been completed.
Feb 16, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 18:00 PST
Scheduled - Qualys regularly upgrades the Qualys Cloud Platforms for capacity expansion and maintenance purposes. We are implementing an upgrade that will allow Qualys to apply database and network enhancements to Free Services Platform. This upgrade will happen on February 16th 2017 and requires an 8-hour downtime starting at 06:00 PM PST (February 17th 2:00 UTC) and ending at 02:00 AM PST the next day (February 17th 10:00 UTC).

For details, see https://www.qualys.com/docs/notifications/free-services-platform-maintenance.pdf
Jan 17, 20:21 PST
Completed - This maintenance has been completed.
Feb 16, 20:04 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 12:00 PST
Scheduled - Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on February 16th, 2017 starting at 12:00 PM PST (February 16h, 2017 20:00 UTC)

For details, see https://www.qualys.com/docs/notifications/eu-platform-2-maintenance.pdf
Jan 24, 11:22 PST
Feb 15, 2017

No incidents reported.

Feb 14, 2017
Completed - The scheduled maintenance has been completed.
Feb 14, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9.2 is scheduled to be released in production on the Qualys US Platform 3 on February 14, 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.9.2: https://www.qualys.com/suite8.9.2
Feb 2, 15:27 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9.2 is scheduled to be released in production on the Qualys IN Platform 1 on 13 February 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.9.2: https://www.qualys.com/suite8.9.2
Feb 2, 15:59 PST
Completed - The scheduled maintenance has been completed.
Feb 14, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.21 is scheduled to be released in production on the Qualys US Platform 3 on February 13, 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.21: https://www.qualys.com/platform2.21
- Qualys Cloud Platform 2.21 API: https://www.qualys.com/platform-2.21-api
Feb 2, 20:57 PST
Feb 13, 2017
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 10:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9.2 is scheduled to be released in production on the Qualys EU Platform 2 on 13 February 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.9.2: https://www.qualys.com/suite8.9.2
Feb 2, 15:52 PST
Completed - The scheduled maintenance has been completed.
Feb 13, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.21 is scheduled to be released in production on the Qualys IN Platform 1 on 12 February 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.21: https://www.qualys.com/platform2.21
- Qualys Cloud Platform 2.21 API: https://www.qualys.com/platform-2.21-api
Jan 26, 16:29 PST
Feb 11, 2017
Resolved - MDS: Malware Detection services are fully operational for all platforms.
Feb 11, 08:18 PST
Monitoring - MDS: Malware Detection service is back online for all platforms. Qualys team is currently monitoring the services.
Feb 11, 06:39 PST
Identified - MDS: Malware services are impacted for all platforms. Qualys team have identified the problem and working towards resolution.
Feb 11, 04:54 PST
Update - MDS: Malware services are impacted for all platforms. Qualys team is actively investigating the issue.
Feb 11, 03:33 PST
Update - MDS: Malware services are impacted for all platforms. Qualys team is still investigating the issue.
Feb 11, 02:09 PST
Investigating - MDS: Malware services are impacted for all platforms. Qualys team is investigating.
Feb 10, 21:48 PST
Feb 9, 2017
Completed - The scheduled maintenance has been completed.
Feb 9, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9.2 is scheduled to be released in production on the Qualys US Platform 1 on February 9, 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.9.2: https://www.qualys.com/suite8.9.2
Feb 2, 15:24 PST
Completed - The scheduled maintenance has been completed.
Feb 9, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.21 is scheduled to be released in production on the Qualys EU Platform 2 on 9 February 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.21: https://www.qualys.com/platform2.21
- Qualys Cloud Platform 2.21 API: https://www.qualys.com/platform-2.21-api
Jan 26, 16:16 PST
Resolved - US Platform 2: New virtual scanner provisioning issue is now considered resolved. Please contact Qualys support if you still experiencing issues.
Feb 9, 15:47 PST
Monitoring - US Platform 2: New virtual scanner provisioning issue has been resolved. Affected customers would need to download new virtual scanner image from the platform. Please login to your account and download new virtual scanner image. Please see platform documentation for scanner image download instructions.
Feb 9, 13:49 PST
Investigating - US Platform 2: New virtual Scanners provisioning fails with an error. Operations team is investigating the issue and should have a fix in the next 1-2 hours.
Feb 9, 11:59 PST
Completed - India POD1: Scheduled maintenance has been completed.
Feb 9, 11:17 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 05:00 PST
Scheduled - Planned downtime maintenance on the Qualys IN Platform 1 requires an 8-hour downtime on February 9th, 2017 starting at 05:00 AM PST (February 9th, 2017 13:00 UTC)

For details, see https://www.qualys.com/docs/notifications/in-platform-1-maintenance.pdf
Jan 24, 11:26 PST
Feb 8, 2017
Completed - The scheduled maintenance has been completed.
Feb 8, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 10:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9.2 is scheduled to be released in production on the Qualys EU Platform 1 on 8 February 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.9.2: https://www.qualys.com/suite8.9.2
Feb 2, 15:49 PST
Completed - The scheduled maintenance has been completed.
Feb 8, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 10:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.21 is scheduled to be released in production on the Qualys US Platform 1 on February 8, 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.21: https://www.qualys.com/platform2.21
- Qualys Cloud Platform 2.21 API: https://www.qualys.com/platform-2.21-api
Jan 26, 16:12 PST
Feb 7, 2017
Completed - The scheduled maintenance has been completed.
Feb 7, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 10:00 PST
Scheduled - A new release of Qualys Cloud Suite 8.9.2 is scheduled to be released in production on the Qualys US Platform 2 on February 7, 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.9.2: https://www.qualys.com/suite8.9.2
Feb 2, 14:17 PST
Feb 6, 2017
Completed - The scheduled maintenance has been completed.
Feb 6, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 10:00 PST
Scheduled - A new release of Qualys Cloud Platform 2.21 is scheduled to be released in production on the Qualys EU Platform 1 on 6 February 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform 2.21: https://www.qualys.com/platform2.21
- Qualys Cloud Platform 2.21 API: https://www.qualys.com/platform-2.21-api
Jan 26, 16:06 PST
Resolved - MDS: Malware services issue has been resolved.
Feb 6, 02:46 PST
Investigating - MDS: Malware services are impacted for all platforms. Operations team is investigating.
Feb 6, 02:36 PST
Feb 5, 2017

No incidents reported.