Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 17, 16:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 16:27 PST
Scheduled - We have a scheduled maintenance on US Platform 3 for Cassandra database, which will have user experience see a degraded performance for AI module and the latest Inventory details on Global AI dashboard will not be visible.

Ticket Reference for this activity CMB-62911.
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below module:

Asset Inventory (AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 17, 08:55 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below module:

Asset Inventory (AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 15, 12:08 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below module:

Asset Inventory (AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 15, 04:05 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below modules:

Container Security (CS): With the current backlog the image and running containers data on hosts where agents are installed without sensor would see a delay in processing.

Asset Inventory (AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 13, 13:57 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below modules:

Container Security (CS): With the current backlog the image and running containers data on hosts where agents are installed without sensor would see a delay in processing.

Asset Inventory (AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 12, 15:45 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below modules:

Container Security (CS): Qualys Cloud Operations is implementing emergency changes to CMS Cluster to isolate the issue that is causing degraded performance in processing the data and corresponding events from the agents.
https://status.qualys.com/incidents/6y3m7c36xz3m

File Integrity Monitoring (FIM): We are experiencing a backlog in manifest assignment. Customers may see degradation as it relates to FIM manifest assignment or generation.

Patch Management (PM): Patch sync service is down, due to which customers won't be able to get latest patch catalog.

Asset Inventory (AI): We are experiencing degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.

Cloud View (CV): Due to a backlog customers may experience a condition where connectors will remain in a processing state.
Jan 10, 11:02 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below modules:

Container Security (CS): With the current backlog the image and running containers data on hosts where agents are installed without sensor would see a delay in processing.

File Integrity Monitoring (FIM): We are experiencing a backlog in manifest assignment. Customers may see degradation as it relates to FIM manifest assignment or generation.

Patch Management (PM): Patch sync service is down, due to which customers won't be able to get latest patch catalog.

Asset Inventory (AI): We are experiencing degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.

Cloud View (CV): Due to a backlog customers may experience a condition where connectors will remain in a processing state.
Jan 10, 10:50 PST
Update - Qualys Cloud Platform Operations is working on a fix for issues in the below modules:

Container Security (CS): With the current backlog the image and running containers data on hosts where agents are installed without sensor would see a delay in processing.

File Integrity Monitoring (FIM): We are experiencing a backlog in manifest assignment. Customers may see degradation as it relates to FIM manifest assignment or generation.

Patch Management (PM) : Patch sync service is down, due to which customer won't be able to get latest patch catalog.

Asset Inventory (AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.

https://status.qualys.com/incidents/3fjwf5vspssl
Jan 10, 10:29 PST
Update - Qualys Cloud Platform Operations is working on a fix for issue in the below modules:

Container Security (CS): With the current backlog ,the image and running containers data on hosts where agents are installed without sensor,would see a delay in processing.

Indication of Compromise (IOC): The maintenance is complete and we are monitoring the results

https://status.qualys.com/incidents/3fjwf5vspssl

Patch Management (PM) : Patch sync service is down, due to which customer won't be able to get latest patch catalog.

Asset Inventory ( AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 10, 03:08 PST
Update - Qualys Cloud Platform Operations is working on a fix for issue in the below modules:

Container Security (CS): With the current backlog ,the image and running containers data on hosts where agents are installed without sensor,would see a delay in processing.

Indication of Compromise (IOC): Qualys Cloud Operations is implementing emergency changes to IOC Cluster to re-mediate the issue that is causing degraded performance in processing the data and corresponding events from the agents.

https://status.qualys.com/incidents/3fjwf5vspssl

Patch Management (PM) : Patch sync service is down, due to which customer won't be able to get latest patch catalog.

Asset Inventory ( AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 8, 22:16 PST
Identified - Qualys Cloud Platform Operations has identified the issues in the below modules:

Container Security (CS): With the current backlog ,the image and running containers data on hosts where agents are installed without sensor,would see a delay in processing.

Indication of Compromise (IOC): We are experiencing a degraded performance in processing the data and corresponding events from the agents. Qualys Cloud Operations is implementing emergency changes to IOC Cluster on Jan 8th, 2020 to re-mediate the issue reported and can be tracked in
https://status.qualys.com/incidents/q41r9f2qqt5w

Patch Management (PM) : Patch sync service is down, due to which customer won't be able to get latest patch catalog.

Asset Inventory ( AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 8, 22:16 PST
Investigating - Qualys Cloud Platform Operations is currently investigating issue in the below modules:

Container Security (CS): With the current backlog ,the image and running containers data on hosts where agents are installed without sensor,would see a delay in processing.

Indication of Compromise (IOC): We are experiencing a degraded performance in processing the data and corresponding events from the agents.

Patch Management (PM) : Patch sync service is down, due to which customer won't be able to get latest patch catalog.

Asset Inventory ( AI) : We are experiencing a degraded performance in processing the latest Asset inventory details and customer would see a delay for the data to be updated in the AI module.
Jan 7, 23:03 PST
US Platform 1 Degraded Performance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Degraded Performance
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Container Security (CS) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Cert View (CERT) Operational
CloudView (CV) ? Operational
Asset Inventory ( AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Asset Inventory (AI) Operational
Secure Enterprise Mobility (SEM) Beta Operational
US Platform 3 Under Maintenance
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Asset Inventory ( AI) ? Under Maintenance
CertView (CERT) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
Secure Enterprise Mobility (SEM) Beta Operational
US Platform 4 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
CloudView (CV) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView(CERT) Operational
Asset Inventory ( AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
Container Security (CS) Operational
CloudView (CV) Operational
Asset Inventory (AI) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CertView (CERT) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Indication of Compromise (IOC) Operational
Policy Compliance (PC) Operational
PCI Compliance (PCI) Operational
File Integrity Monitoring (FIM) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
CertView Operational
Asset Inventory ( AI) ? Operational
Out-of-Band Configuration Assessment (OCA) Operational
Patch Management (PM) Operational
Passive Scanner (PS) Operational
Qualys Gateway Service (QGS) Operational
CA Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Threat Protection (TP) Operational
Security Configuration Assessment (SCA) Operational
Continuous Monitoring (CM) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
Web Application Scanning (WAS) Operational
CloudView (CV) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 02:27 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on US Platform 3 on January 21st, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 20:02 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 02:33 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on IN Platform 1 on January 22nd, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 20:05 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 02:31 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on US Platform 1 on January 22nd, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 20:10 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 02:35 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on CA Platform 1 on January 23rd, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 20:15 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 02:34 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on US Platform 4 on January 23rd, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 20:19 PST
Planned downtime maintenance on the Qualys US Platform 2 requires an 8-hour downtime on February 13, 2020 starting at 18:00 PST and ending at 02:00 PST on February 14, 2020.

Ticket Reference for this activity CMB-61570.

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Dec 20, 12:34 PST
Planned downtime maintenance on the Qualys CA Platform 1 requires an 8-hour downtime on February 20, 2020 starting at 18:00 PST and ending at 02:00 PST on February 21, 2020.

Ticket Reference for this activity CMB-61572.

For details, see https://www.qualys.com/notifications/platform-ca1/
Posted on Dec 20, 12:35 PST
Planned downtime maintenance on the Qualys US Platform 4 requires an 8-hour downtime on February 24, 2020 starting at 18:00 PST and ending at 02:00 PST on February 25, 2020.

Ticket Reference for this activity CMB-61573.

For details, see https://www.qualys.com/notifications/platform-us4/
Posted on Dec 20, 12:36 PST
Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on February 27, 2020 starting at 12:00 PST and ending at 20:00 PST on February 27, 2020.

Ticket Reference for this activity CMB-61574.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Dec 20, 12:37 PST
Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on March 5, 2020 starting at 12:00 PST and ending at 20:00 PST on March 5, 2020.

Ticket Reference for this activity CMB-61568.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Dec 20, 12:37 PST
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on March 12, 2020 starting at 18:00 PDT and ending at 02:00 PDT on March 13, 2020.

Ticket Reference for this activity CMB-61575.

For details, see https://www.qualys.com/notifications/platform-us1/
Posted on Dec 20, 12:38 PST
Planned downtime maintenance on the Qualys IN Platform 1 requires an 8-hour downtime on March 18, 2020 starting at 06:00 PDT and ending at 14:00 PDT on March 18, 2020.

Ticket Reference for this activity CMB-61571.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Dec 20, 12:39 PST
Planned downtime maintenance on the Qualys US Platform 3 requires an 8-hour downtime on March 26, 2020 starting at 18:00 PDT and ending at 02:00 PDT on March 27, 2020.

Ticket Reference for this activity CMB-61576.

For details, see https://www.qualys.com/notifications/platform-us3/
Posted on Dec 20, 12:39 PST
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 16, 2020

No incidents reported.

Jan 14, 2020
Completed - CloudView 1.9.1.0 release on Qualys US Platform 1 has been put on hold due to internal dependencies. A prior notification will be sent out for the new maintenance schedule.
Jan 14, 18:31 PST
Scheduled - A new release of CloudView 1.9.1.0 is going to be released into production on Qualys US Platform 1 on January 14, 2020. The CloudView UI may experience slowness during the deployment window.

Ticket reference for this activity CMB-62053.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.9.1-release-notes.pdf
Jan 9, 09:01 PST
Completed - The scheduled maintenance has been completed.
Jan 14, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:00 PST
Scheduled - A new release of Qualys Suite Portal 2.42.3.0-2 is scheduled to be released into production on EU Platform 2 on Tuesday, January 14, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this CMB-61942

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-2.42.3-release-notes.pdf
Jan 6, 11:48 PST
Completed - The scheduled maintenance has been completed.
Jan 14, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on US Platform 2 on January 13th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 19:57 PST
Jan 13, 2020
Completed - The scheduled maintenance has been completed.
Jan 13, 18:13 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 16:14 PST
Scheduled - Qualys Cloud Operations will be implementation emergency changes to Asset Inventory (AI) on Jan 13th, 2020 to remediate the issue reported in IM-3069: https://status.qualys.com/incidents/q41r9f2qqt5w.

The Asset Inventory (AI) module will not be functional during this period.
Jan 13, 16:12 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on EU Platform 2 on January 13th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 19:56 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 PST
Scheduled - A new release of Qualys Suite Portal 2.42.3.0-2 is scheduled to be released into production on EU Platform 1 on Monday, January 13, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this CMB-61941

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-2.42.3-release-notes.pdf
Jan 6, 11:47 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 04:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 PST
Scheduled - A new release of Qualys Suite QWEB 8.22.0.0-4 is scheduled to be released into production on EU Platform 1 on January 12th, 2020.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-62386.

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-8.22-release-notes.pdf
Jan 7, 19:45 PST
Jan 11, 2020

No incidents reported.

Jan 10, 2020
Completed - The scheduled maintenance has been completed.
Jan 10, 15:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 11:05 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 10, 11:02 PST
Scheduled - Qualys Cloud Operations will implement emergency changes to CMS Cluster on Jan 10th, 2020 to isolate the issue reported in IM-3069.
https://status.qualys.com/incidents/q41r9f2qqt5w

The Container Security (CS) module will not be functional during this period.
Jan 10, 11:00 PST
Jan 9, 2020
Completed - The scheduled maintenance has been completed.
Jan 9, 22:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 15:47 PST
Scheduled - Qualys Cloud Operations will be continuing implementation of emergency changes to IOC Cluster on Jan 9th, 2020 to remediate the issue reported in IM-3069: https://status.qualys.com/incidents/q41r9f2qqt5w.

The Indication of Compromise (IOC) module will not be functional during this period.
Jan 9, 15:46 PST
Completed - The scheduled maintenance has been completed.
Jan 9, 15:20 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 21:20 PST
Scheduled - Qualys Cloud Operations will implement emergency changes to IOC Cluster on Jan 8th, 2020 to re-mediate the issue reported in IM-3069.
https://status.qualys.com/incidents/q41r9f2qqt5w

The Indication of Compromise (IOC) module will not be functional during this period.
Jan 8, 20:17 PST
Resolved - This incident has been resolved.
Jan 9, 01:41 PST
Monitoring - Qualys Cloud Platform team has identified the issue and the fix has been applied. We will continue to monitor the issue.
Jan 8, 11:10 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing Portal Applications on IN Platform 1 to be unavailable. Further updates will be shared as they become available.
Jan 8, 11:05 PST
Resolved - This incident has been resolved.
Jan 9, 01:41 PST
Monitoring - Qualys Cloud Platform team has identified the issue and the fix has been applied. We will continue to monitor the issue.
Jan 8, 01:59 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the Portal Application on US Platform 3 to be inaccessible. Further updates will be shared as they become available.
Jan 8, 01:06 PST
Jan 7, 2020
Resolved - This incident has been resolved.
Jan 7, 10:53 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 06:18 PST
Update - We are continuing to investigate this issue.
Jan 7, 05:55 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the Portal Application on US Platform 3 to be inaccessible. Further updates will be shared as they become available.
Jan 7, 05:53 PST
Jan 6, 2020
Completed - The scheduled maintenance has been completed.
Jan 6, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 15:30 PST
Scheduled - An emergency release of Qualys Suite Portal 2.42.3.0-2 is scheduled to be released into production on CA Platform 1 on Monday, January 6, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this CMB-62191

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-2.42.3-release-notes.pdf
Jan 6, 14:20 PST
Completed - The scheduled maintenance has been completed.
Jan 6, 15:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 10:30 PST
Scheduled - A new release of Qualys Suite Portal-2.42.3.0-2 is scheduled to be released into production on US Platform 3 on Monday, January 6th, 2020.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this CMB-61940.

Release notes: https://www.qualys.com/documentation/release-notes/
Jan 6, 09:18 PST
Resolved - Qualys Cloud Platform Operations has confirmed that the issue impacted a small subset of users to be impacted with an error when logging in with an account enabled for VeriSign Identity Protection (VIP) two-factor authentication. A workaround for this issue is to de-register and re-register the credential ID for any impacted users. Further impacted should be reported to Symantec Support.
Jan 6, 11:30 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing a small number of users to be impacted with an error when logging in with an account enabled for VeriSign Identity Protection (VIP) two-factor authentication. A workaround is to de-register and re-register the credential ID for any impacted users. Further updates will be shared as they become available.
Jan 6, 07:36 PST
Jan 5, 2020
Completed - Release of Cloud View 1.9.1.0 on US Platform 1 has been put on hold. A prior notification will be sent out for the new maintenance schedule.
Jan 5, 21:53 PST
Scheduled - An emergency release of CloudView 1.9.1.0 is going to be released into production on Qualys US Platform 1 on January 5, 2020. The Cloud View UI may experience slowness during the deployment window.

Ticket reference for this activity CMB-62053.
Jan 3, 12:12 PST
Jan 4, 2020

No incidents reported.