Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 and EU Platform 2 UI/API to become inaccessible. UI/API is accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6927.
Jul 30, 03:59 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing the EU Platform 1 and EU Platform 2 UI/API to become inaccessible. A fix has been implemented on EU Platform 2 and UI/API is accessible. We are continuing to work on a fix for EU Platform 1. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6927.
Jul 30, 02:37 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 and EU Platform 2 UI/API to become inaccessible. UI/API is accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6927.
Jul 30, 02:26 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 and EU Platform 2 UI/API to become inaccessible. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6927.
Jul 30, 00:40 PDT
Identified - Qualys Cloud Platform Operations has identified the issue which is impacting Events being available in EDR UI and a fix is being implemented. Users will notice the events are not being displayed in the Hunting tab. Further updates will be shared as they become available.
Ticket reference for this activity: IM-6961
Jul 30, 01:22 PDT
Investigating - Qualys Cloud Platform Operations is investigating an issue which is impacting Events being available in EDR UI. Users will notice the events are not being displayed in the Hunting tab. Further updates will be shared as they become available.
Ticket reference for this activity: IM-6961
Jul 29, 16:09 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing performance degradation in the AV module on Qualys US Platform 1 and a fix is being implemented. Users may notice that VM and PC data are taking longer than expected time to be visible within AssetView. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6943.
Jul 30, 01:08 PDT
Investigating - Qualys Cloud Platform Operations is continuing to investigate an issue causing performance degradation in the AV module on Qualys US Platform 1. Users may notice that VM and PC data are taking longer than expected time to be visible within AssetView. Further updates will be shared as they become available. Ticket Reference for this incident: IM-6943.
Jul 29, 17:37 PDT
US Platform 1 Degraded Performance
Asset Inventory (AI) ? Operational
AssetView (AV) Degraded Performance
CertView (CERT) Operational
Cloud Agent (CA) Degraded Performance
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
US Platform 2 Operational
Asset Inventory (AI) Operational
AssetView (AV) Operational
Cert View (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
US Platform 3 Degraded Performance
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Degraded Performance
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
EU Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView(CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
EU Platform 2 Operational
Asset Inventory (AI) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
Extended Detection and Response (XDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
IN Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
Cloud Agent (CA) Operational
CertView (CERT) Operational
CloudView (CV) ? Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
PCI Compliance (PCI) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Secure Enterprise Mobility (SEM) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
CA Platform 1 Operational
Asset Inventory (AI) ? Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Indication of Compromise (IOC) Operational
Malware Detection (MD) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Firewall (WAF) Operational
Web Application Scanning (WAS) Operational
SaaS Detection and Response (SDR) Operational
AE Platform 1 Operational
Asset Inventory (AI) Operational
AssetView (AV) Operational
CertView (CERT) Operational
Cloud Agent (CA) Operational
CloudView (CV) Operational
Container Security (CS) Operational
Continuous Monitoring (CM) Operational
Endpoint Detection and Response (EDR) Operational
File Integrity Monitoring (FIM) Operational
Out-of-Band Configuration Assessment (OCA) Operational
Network Passive Sensor (PS) Operational
Patch Management (PM) Operational
Policy Compliance (PC) Operational
Qualys Gateway Service (QGS) Operational
SaaS Detection and Response (SDR) Operational
Security Assessment Questionnaire (SAQ) Operational
Security Configuration Assessment (SCA) Operational
Threat Protection (TP) Operational
Vulnerability Management (VM) Operational
Web Application Scanning (WAS) Operational
PCI Platform ? Operational
Free Services Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Qualys Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A new version of File Integrity Monitoring (FIM) 3.1.0.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.1-release-notes.pdf

Ticket Reference for this activity: CMB-108483
Posted on Jul 30, 08:24 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys AE Platform 1 on August 3rd, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108384
Posted on Jul 29, 07:31 PDT
A new version of File Integrity Monitoring (FIM) 3.1.0.0 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-file-integrity-monitoring-3.1-release-notes.pdf

Ticket Reference for this activity: CMB-108482
Posted on Jul 30, 08:22 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys CA Platform 1 on August 4th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108383
Posted on Jul 29, 07:32 PDT
Planned downtime maintenance on the Qualys US Platform1 requires a 9-hour downtime on August 5, 2021, starting at 18:00 PDT and ending at 03:00 PDT on August 6, 2021.

Ticket Reference for this activity CMB-88499.

For details, see https://www.qualys.com/notifications/platform-us1/
Posted on Jun 2, 00:36 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys US Platform 3 on August 8th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108379
Posted on Jul 29, 07:33 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys IN Platform 1 on August 9th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108382
Posted on Jul 29, 07:34 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys US Platform 2 on August 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108378
Posted on Jul 29, 07:35 PDT
Planned downtime maintenance on the Qualys AE Platform1 requires a 9-hour downtime on August 12, 2021, starting at 07:00 PDT and ending at 16:00 PDT on August 12, 2021.

Ticket Reference for this activity CMB-88502.

For details, see https://www.qualys.com/notifications/platform-ae1/
Posted on Jun 2, 00:47 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys EU Platform 2 on August 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108381
Posted on Jul 29, 07:36 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys US Platform 1 on August 15th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108377
Posted on Jul 29, 07:37 PDT
A new version of MacOS Client 3.7.0-54 is scheduled to be released into production on Qualys EU Platform 1 on August 16th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-macos-3.7-release-notes.pdf

Ticket Reference for this activity: CMB-108380
Posted on Jul 29, 07:38 PDT
Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on August 19, 2021, starting at 18:00 PDT and ending at 03:00 PDT on August 20, 2021.

Ticket Reference for this activity CMB-88500.

https://www.qualys.com/notifications/platform-us3/
Posted on Jun 2, 00:48 PDT
Planned downtime maintenance on the Qualys EU Platform1 requires a 9-hour downtime on August 26, 2021, starting at 12:00 PDT and ending at 21:00 PDT on August 26, 2021.

Ticket Reference for this activity CMB-88504.

For details, see https://www.qualys.com/notifications/platform-eu1/
Posted on Jun 2, 00:56 PDT
Planned downtime maintenance on the Qualys EU Platform 2 requires a 9 hour downtime on Sep 2, 2021, starting at 12:00 PDT and ending at 21:00 PDT on Sep 2, 2021.

Ticket Reference for this activity CMB-88505.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Jun 20, 23:32 PDT
Planned downtime maintenance on the Qualys IN Platform 1 requires a 9 hour downtime on Sep 16th, 2021, starting at 06:00 PDT and ending at 15:00 PDT on Sep 16th, 2021.

Ticket Reference for this activity CMB-88506.

For details, see https://www.qualys.com/notifications/platform-in1/
Posted on Jun 20, 23:36 PDT
Past Incidents
Jul 30, 2021
Completed - The scheduled maintenance has been completed.
Jul 30, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform2 requires a 10-hour downtime on July 29, 2021, starting at 18:00 PDT and ending at 04:00 PDT on July 30, 2021.

Ticket Reference for this activity CMB-88498.

For details, see https://www.qualys.com/notifications/platform-us2/
Jun 2, 00:27 PDT
Jul 29, 2021
Completed - The scheduled maintenance has been completed.
Jul 29, 18:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 12:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.12.0.2-2 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108311
Jul 29, 11:00 PDT
Resolved - This incident has been resolved.
Jul 29, 14:30 PDT
Update - Qualys Cloud Platform Operations is continuing to monitor the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now. Further updates will be shared as they become available.
Ticket reference for this activity: IM-6927.
Jul 29, 13:22 PDT
Update - Qualys Cloud Platform Operations is continuing to monitor the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now. Further updates will be shared as they become available.
Ticket reference for this activity: IM-6927.
Jul 29, 06:46 PDT
Update - Qualys Cloud Platform Operations is continuing to monitor the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now. Further updates will be shared as they become available.
Jul 28, 23:11 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now and we are monitoring the results. Further updates will be shared as they become available.
Jul 28, 04:17 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6927.
Jul 28, 04:16 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 and EU Platform 2 UI to become inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6927.
Jul 28, 02:32 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 03:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 01:57 PDT
Scheduled - A new version of CloudView (CV) v1.17.1.0 is scheduled to be released into production on CA Platform 1 on July 29th, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

RN : https://www.qualys.com/docs/release-notes/qualys-cloudview-1.17.1-release-notes.pdf
API RN : https://www.qualys.com/docs/release-notes/qualys-cloudview-1.17.1-api-release-notes.pdf

Ticket Reference for this activity: CMB-108362
Jul 29, 01:55 PDT
Resolved - This incident has been resolved.
Jul 29, 06:31 PDT
Update - Qualys Cloud Platform Operations has implemented a fix for the issue causing UI Login Failure for subscriptions who have IP restriction enabled and we have verified that login is working now. We are continuing to monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6954.
Jul 29, 02:17 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing UI Login Failure for subscriptions who have IP restriction enabled and we have verified that login is working now. We are continuing to monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6954.
Jul 29, 01:50 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing UI Login Failure for subscriptions who have IP restriction enabled with the message "Login denied. Your IP address (172.24.2.10) is not in the list of secure IPs". Please contact https://www.qualys.com/support/, if you wish to turn-off the IP restriction temporarily for your subscription. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6954.
Jul 28, 23:44 PDT
Completed - The scheduled maintenance has been completed.
Jul 29, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:03 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.6.0 is going to be released into production.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-107834
Jul 26, 11:13 PDT
Jul 28, 2021
Completed - The scheduled maintenance has been completed.
Jul 28, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 18:00 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108230
Jul 28, 10:27 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 17:02 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108231
Jul 28, 10:26 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 15:02 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108235
Jul 28, 10:21 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 16:06 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108232
Jul 28, 10:24 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 14:00 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108234
Jul 28, 10:19 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 13:01 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108233
Jul 28, 10:16 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 14:00 PDT
Scheduled - A new hot Fix release of CloudViewUI (CV) v1.17.0.1-1 is scheduled to be released into production on Qualys CA Platform 1 on July 28th, 2021.

The CloudView Module may temporarily be unavailable during the deployment window

Ticket Reference for this activity: CMB-108242
Jul 28, 10:40 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 12:01 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-108236
Jul 28, 10:14 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:01 PDT
Scheduled - A new release of Qualys Suite QWEB-10.12.0.1-1 is scheduled to be released into production on Qualys AE Platform1 on July 28th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-107341
Jul 27, 22:41 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:02 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:21 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-10 is scheduled to be released into production on the AE Platform 1 on July 28th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106621
Jul 8, 02:08 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:30 PDT
Scheduled - A new version of QGS Service 1.3.2.0 is going to be released into production.

The Qualys Gateway Service module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3.2-release-notes.pdf

Ticket Reference for this activity: CMB-106198
Jul 28, 07:40 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:30 PDT
Scheduled - A new version of CloudView (CV) v1.16.1.0 is scheduled to be released into production.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16.1-release-notes.pdf
API RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-api-release-notes.pdf

Ticket Reference for this activity: CMB-105762
Jul 23, 07:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 28, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:30 PDT
Scheduled - A new release of CertView 2.8.2.0 (CERT) is going to be released into production.

The CertView module may temporarily be unavailable during this period.

Release notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.2-release-notes.pdf

Ticket Reference for this activity: CMB-107294
Jul 23, 07:48 PDT
Resolved - This incident has been resolved.
Jul 28, 01:46 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now and we are monitoring the results. Further updates will be shared as they become available.
Jul 27, 07:26 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 and EU Platform 2 UI to become inaccessible. Further updates will be shared as they become available.
Jul 27, 06:44 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. UI/API is accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6927.
Jul 27, 05:13 PDT
Update - Qualys Cloud Platform Operations is continuing to investigate an issue causing the EU Platform 1 and EU Platform 2 UI and API to become inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6927.
Jul 27, 03:20 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 and EU Platform 2 UI to become inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-6927.
Jul 27, 03:16 PDT
Jul 27, 2021
Completed - The scheduled maintenance has been completed.
Jul 27, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 15:30 PDT
Scheduled - A new version of QGS Service 1.3.2.0 is going to be released into production.

The Qualys Gateway Service module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3.2-release-notes.pdf

Ticket Reference for this activity: CMB-106200
Jul 27, 09:34 PDT
Completed - The scheduled maintenance has been completed.
Jul 27, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 10:00 PDT
Scheduled - A new release of Qualys Suite QWEB 10.12.0.1-1 is scheduled to be released into production on IN Platform 1 on July 27th, 2021.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-107340.

Release Notes:N/A
Jul 18, 17:17 PDT
Completed - The scheduled maintenance has been completed.
Jul 27, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 10:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:20 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production on the IN Platform 1 on July 27th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106619
Jul 8, 02:04 PDT
Completed - The scheduled maintenance has been completed.
Jul 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys CA Platform 1 requires a 9-hour downtime on July 26, 2021, starting at 18:00 PDT and ending at 03:00 PDT on July 27, 2021.

Ticket Reference for this activity CMB-88503.

For details, see https://www.qualys.com/notifications/platform-ca1/
Jun 1, 23:43 PDT
Jul 26, 2021
Resolved - This incident has been resolved.
Jul 26, 19:26 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. We are currently monitoring the results.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-6917
Jul 26, 09:15 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing a Report launch delay on US Platform 1.

Users may expect a delay in VM/PC Reports.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-6917
Jul 26, 07:57 PDT
Completed - The scheduled maintenance has been completed.
Jul 26, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 10:01 PDT
Scheduled - A new release of Qualys Suite QWEB 10.12.0.1-1 is scheduled to be released into production on EU Platform 2 on July 26th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-107339.

Release Notes: N/A
Jul 18, 17:11 PDT
Completed - The scheduled maintenance has been completed.
Jul 26, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 10:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:19 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production on the EU Platform 2 on July 26th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106618
Jul 8, 01:59 PDT
Completed - The scheduled maintenance has been completed.
Jul 26, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 06:00 PDT
Scheduled - Deployment of Endpoint Detection and Response (EDR) 1.6.0 was started on Qualys CA Platform 1 on June 25th, 2021 via CMB-107838, and this notification is continuation of the same.

Reference to the original deployment notification:
https://status.qualys.com/incidents/w67bfx0kc4x0
Jul 26, 05:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 26, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 PDT
Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.0 is going to be released into production on CA Platform 1 on July 25th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-oca-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-105994.
Jul 23, 03:49 PDT
Completed - The scheduled maintenance has been completed.
Jul 26, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:30 PDT
Scheduled - A new release of Endpoint Detection and Response (EDR) 1.6.0 is going to be released into production.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.6-release-notes.pdf

Ticket Reference for this activity: CMB-107838
Jul 23, 07:52 PDT
Jul 25, 2021
Jul 24, 2021
Resolved - This incident has been resolved.
Jul 24, 01:19 PDT
Monitoring - Qualys Cloud Platform Operations has implemented the fix for the issue due to which the nested search query was not working in VMDR with the Asset option and the output of queries was not seen.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-6870.
Jul 23, 23:57 PDT
Identified - Qualys Cloud Platform Operations has identified the issue due to which the nested search query is not working in VMDR with the Asset option and are working on a hotfix. Users may not see the output of nested search queries.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-6870.
Jul 23, 04:34 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue where the nested search query is not working in VMDR with the Asset option. Users may not see the output of nested search queries.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-6870.
Jul 22, 17:43 PDT
Jul 23, 2021
Completed - The scheduled maintenance has been completed.
Jul 23, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 13:00 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-CMB-107847
Jul 23, 11:49 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 13:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 11:46 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-107846
Jul 23, 11:46 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 15:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:45 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-107849
Jul 23, 11:43 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 14:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 11:30 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-107850
Jul 23, 10:22 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 11:30 PDT
Scheduled - Hot Fix release of Qualys Suite PORTAL 3.7.0.0-8 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-107848
Jul 23, 10:20 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:00 PDT
Scheduled - A new version of QGS Service 1.3.2.0 is going to be released into production on the US Platform 2 on July 23rd, 2021. Qualys Gateway Service module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3.2-release-notes.pdf

Ticket Reference for this activity: CMB-106202
Jul 23, 02:44 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 PDT
Scheduled - A new version of Qualys Gateway Service (QGS) 1.3.2.0 is going to be released into production on the US Platform 3 on July 22nd, 2021.

The Qualys Gateway Service module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3.2-release-notes.pdf

Ticket Reference for this activity: CMB-106195
Jul 22, 21:38 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 17:08 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 17:07 PDT
Scheduled - A new release of Qualys Suite QWEB 10.12.0.1-1 is scheduled to be released into production on EU Platform 1 on July 22nd, 2021.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-107338.

Release Notes:N/A
Jul 18, 17:07 PDT
Completed - The scheduled maintenance has been completed.
Jul 23, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:30 PDT
Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on Qualys Cloud Platform AE Platform1.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-106907.
Jul 22, 21:55 PDT
Jul 22, 2021
Completed - The scheduled maintenance has been completed.
Jul 22, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 10:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:18 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-7 is scheduled to be released into production on the EU Platform 1 on July 22nd, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106617
Jul 8, 01:55 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:30 PDT
Scheduled - A new version of Qualys Gateway Service (QGS) 1.3.2.0 is going to be released into production on CA Platform 1 on July 22nd, 2021.

The Qualys Gateway Service module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-gateway-service-1.3.2-release-notes.pdf

Ticket Reference for this activity: CMB-106197
Jul 21, 22:42 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 03:00 PDT
Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on Qualys Cloud Platform IN Platform1.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-106905
Jul 21, 20:05 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:30 PDT
Scheduled - A new version of CloudView (CV) v1.17.0.0 is scheduled to be released into production on CA Platform 1 on July 21st, 2021.

The CloudView Module may temporarily be unavailable during the deployment window.

RN : https://www.qualys.com/docs/release-notes/qualys-cloudview-1.17-release-notes.pdf
API RN : https://www.qualys.com/docs/release-notes/qualys-cloudview-1.17-api-release-notes.pdf

Ticket Reference for this activity: CMB-107416
Jul 19, 12:07 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:03 PDT
Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.1.0-0 is going to be released into production.

The SEM Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-106284
Jul 19, 10:31 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:03 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 17:02 PDT
Scheduled - A new release of Qualys Suite QWEB 10.12.0.1-1 is scheduled to be released into production on US Platform 1 on July 21st, 2021.

The deployment is completely transparent to users and will require no downtime.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

Ticket Reference for this activity CMB-107337.

Release Notes:
Jul 18, 17:02 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:19 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-7 is scheduled to be released into production on the US Platform 1 on July 21st, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106614
Jul 8, 01:57 PDT
Resolved - This incident has been resolved.
Jul 22, 03:14 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing issue while loading the Patch data on Patches, Assets, and Jobs on the Qualys US Platform 3. Users will be able to view the patch data in respective tabs now. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6872.
Jul 21, 23:14 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue while loading patch data for the Patches, Assets, and Jobs on the Qualys US Platform 3. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6872.
Jul 21, 22:19 PDT
Completed - The scheduled maintenance has been completed.
Jul 22, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:03 PDT
Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on Qualys Cloud Platform EU Platform2.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-106904
Jul 21, 20:06 PDT
Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:30 PDT
Scheduled - A new version of CloudView (CV) v1.16.1.0 is scheduled to be released into production.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16.1-release-notes.pdf

API RN: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-api-release-notes.pdf

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.16-release-notes.pdf


Ticket Reference for this activity: CMB-106194
Jul 15, 11:38 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 03:00 PDT
Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on Qualys Cloud Platform EU Platform1.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-106903
Jul 20, 08:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 PDT
Scheduled - A new release of Qualys Suite QWEB-10.12.0.1-1 is scheduled to be released into production on US Platform 3 on July 20th, 2021.
The deployment is completely transparent to users and will require no downtime.
Release Notes: N/A
Ticket Reference for this activity: CMB-107335
Jul 20, 22:00 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:20 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-7 is scheduled to be released into production on the US Platform 3 on July 20th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106616
Jul 8, 02:06 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:00 PDT
Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on Qualys Cloud Platform US Platform 1.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-106900
Jul 20, 08:59 PDT
Jul 20, 2021
Resolved - This incident has been resolved.
Jul 20, 16:45 PDT
Update - Qualys Cloud Platform Operations continues to monitor the issue causing performance degradation in the AV and CA modules on Qualys US Platform 1. The lag continues to be on a downward trend and users may notice that VM and PC data is still taking longer than expected time to be visible within AssetView and Cloud agent module. Further updates will be shared as they become available.
Ticket reference for this incident: IM-6841
Jul 20, 06:02 PDT
Update - Qualys Cloud Platform Operations continues to monitor the issue causing performance degradation in the AV and CA modules on Qualys US Platform 1. The lag continues on a downward trend and Users may notice that VM and PC data is still taking longer than expected time to be visible within AssetView and Cloud agent module. Further updates will be shared as they become available.
Ticket reference for this incident: IM-6841
Jul 19, 19:34 PDT
Update - Qualys Cloud Platform Operations continues to monitor the issue causing performance degradation in the AV and CA modules on Qualys US Platform 1. The lag continues on a downward trend and Users may notice that VM and PC data is still taking longer than expected time to be visible within AssetView and Cloud agent module. Further updates will be shared as they become available.
Jul 19, 01:20 PDT
Update - Qualys Cloud Platform Operations continues to monitor US Platform 1. The lag continues on a downward trend and Users may notice that VM and PC data is still taking longer than expected time to be visible within AssetView and Cloud agent module. Further updates will be shared as they become available.
Jul 18, 17:29 PDT
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing performance degradation in the AV and CA module on Qualys US Platform 1. The lag is on a downward trend and Users may notice that VM and PC data is taking longer than expected time to be visible within AssetView and Cloud agent module. Further updates will be shared as they become available.
Jul 18, 00:45 PDT
Update - We are continuing to work on a fix for this issue.
Jul 17, 19:05 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing performance degradation in the AV module on Qualys US Platform 1 and are working on the fix. Users may notice that VM and PC data is taking longer than expected time to be visible within AssetView. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6841
Jul 17, 09:38 PDT
Investigating - Qualys Cloud Platform Operations is continuing to investigate an issue causing performance degradation in the AV module on Qualys US Platform 1. Users may notice that VM and PC data is taking longer than expected time to be visible within AssetView. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6841
Jul 17, 02:09 PDT
Jul 19, 2021
Completed - The scheduled maintenance has been completed.
Jul 19, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:30 PDT
Scheduled - A new release of CertView 2.8.2.0 (CERT) is going to be released into production.

CertView module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.2-release-notes.pdf

Ticket Reference for this activity: CMB-107300
Jul 15, 11:33 PDT
Completed - The scheduled maintenance has been completed.
Jul 19, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 18, 16:58 PDT
Scheduled - A new release of Qualys Suite QWEB 10.12.0.1-1 is scheduled to be released into production on US Platform 2 on July 18th, 2021.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity CMB-107336.

Release Notes: N/A
Jul 18, 16:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 19, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 02:19 PDT
Scheduled - A new release of Qualys Suite PORTAL 3.7.0.0-7 is scheduled to be released into production on the US Platform 2 on July 18th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-release-notes.pdf

API Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7-api-release-notes.pdf

Ticket Reference for this activity: CMB-106615
Jul 8, 02:01 PDT
Completed - The scheduled maintenance has been completed.
Jul 19, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:00 PDT
Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on Qualys Cloud Platform US Platform2.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-106901
Jul 18, 20:06 PDT
Jul 18, 2021
Jul 17, 2021
Resolved - This incident has been resolved.
Jul 17, 22:33 PDT
Update - We are continuing to monitor for any further issues.
Jul 17, 19:09 PDT
Update - We are continuing to monitor for any further issues.
Jul 17, 12:38 PDT
Monitoring - Qualys Cloud Platform Operations has identified the issue and a fix has been implemented.API calls are working fine now and incident would be monitored through resolution.
Further updates will be shared as they become available.
Jul 17, 12:36 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing QWEB, Cloudview, Container security, Assetview, QGS, WAF, ITAM APIs to be intermittently inaccessible/slow on the US Platform 3 and are working on the fix. Further updates will be shared as they become available.

Ticket Reference for this activity: IM-6842
Jul 17, 09:38 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing QWEB, Cloudview, Container security, Assetview, QGS, WAF, ITAM APIs to be intermittently inaccessible/slow on the US Platform 3. Further updates will be shared as they become available.

Ticket Reference for this activity: IM-6842
Jul 17, 05:24 PDT
Resolved - This incident has been resolved.
Jul 17, 01:54 PDT
Monitoring - Qualys Cloud Platform Operations has taken corrective action and is now monitoring the issue causing an indexing delay on the Qualys US Platform 1. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI.

Further updates will be shared as they become available.

Ticket Reference for this incident: IM-6783.
Jul 16, 15:25 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing an indexing delay on the Qualys US Platform 1 and a fix is being implemented. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.
Ticket Reference for this incident: IM-6783.
Jul 15, 13:33 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.

Ticket Reference for this incident: IM-6783.
Jul 14, 20:23 PDT
Jul 16, 2021
Resolved - This incident has been resolved.
Jul 16, 21:12 PDT
Identified - Qualys Cloud Platform Operations has identified that the issue is with the ISP and they are investigating the issue causing the CA Platform 1 UI to become unavailable.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-6840
Jul 16, 17:59 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the CA Platform 1 UI to become unavailable.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-6840
Jul 16, 16:25 PDT