All Systems Operational
US Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
US Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
US Platform 3 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
EU Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
EU Platform 2 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
IN Platform 1 Operational
Cloud Agent (CA) Operational
AssetView (AV) Operational
Vulnerability Management (VM) Operational
Continuous Monitoring (CM) Operational
ThreatPROTECT (TP) Operational
Policy Compliance (PC) Operational
Security Assessment Questionnaire (SAQ) Operational
PCI Compliance (PCI) Operational
Web Application Scanning (WAS) Operational
Web Application Firewall (WAF) Operational
Malware Detection (MD) Operational
SECURE Seal (SEAL) Operational
PCI Platform ? Operational
Free Services Operational
FreeScan ? Operational
BrowserCheck ? Operational
SSL Labs ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - The new release of Qualys Cloud Platform 2.26 which was scheduled to be released in production on the Qualys EU Platform 2 on 23 May 2017 will be rescheduled. The new date will be announced as per the scheduled maintenance process.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.26: https://www.qualys.com/platform2.26
May 12, 12:58 PDT
A new release of Qualys Cloud Suite 8.10.0 is scheduled to be released in production on the Qualys EU Platform 1 on 30 May 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.10.0: https://www.qualys.com/suite8.10.0
Posted on May 16, 14:14 PDT
IN1 Release: CA, AV, SAQ, WAS & API May 30, 21:00 - May 31, 09:00 PDT
A new release of Qualys Cloud Platform 2.26 is scheduled to be released in production on the Qualys IN Platform 1 on 31 May 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.26: https://www.qualys.com/platform2.26
Posted on May 12, 13:02 PDT
EU2 Release: Qualys Cloud Suite 8.10.0 May 31, 21:00 - Jun 1, 09:00 PDT
A new release of Qualys Cloud Suite 8.10.0 is scheduled to be released in production on the Qualys EU Platform 2 on 1 June 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.10.0: https://www.qualys.com/suite8.10.0
Posted on May 16, 14:18 PDT
Qualys US Platform 1 Maintenance Notification Jun 1, 18:00 - Jun 2, 02:00 PDT
Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on June 1, 2017 starting at 06:00 PM PDT (June 2, 2017 01:00 AM UTC) and ending at 02:00 AM PDT the next day (June 2, 2017 09:00 AM UTC).

For details, see https://www.qualys.com/notifications/platform-us1/
Posted on Apr 7, 12:42 PDT
A new release of Qualys Cloud Suite 8.10.0 is scheduled to be released in production on the Qualys US Platform 1 on June 5, 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.10.0: https://www.qualys.com/suite8.10.0
Posted on May 16, 14:02 PDT
A new release of Qualys Cloud Platform 2.26 is scheduled to be released in production on the Qualys EU Platform 1 on 6 June 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.26: https://www.qualys.com/platform2.26
Posted on May 12, 13:07 PDT
IN1 Release: Qualys Cloud Suite 8.10.0 Jun 6, 21:00 - Jun 7, 09:00 PDT
A new release of Qualys Cloud Suite 8.10.0 is scheduled to be released in production on the Qualys IN Platform 1 on 7 June 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.10.0: https://www.qualys.com/suite8.10.0
Posted on May 16, 14:20 PDT
US3 Release: Qualys Cloud Suite 8.10.0 Jun 7, 21:00 - Jun 8, 09:00 PDT
A new release of Qualys Cloud Suite 8.10.0 is scheduled to be released in production on the Qualys US Platform 3 on June 7, 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.10.0: https://www.qualys.com/suite8.10.0
Posted on May 16, 14:05 PDT
Qualys US Platform 2 Maintenance Notification Jun 8, 18:00 - Jun 9, 02:00 PDT
Planned downtime maintenance on the Qualys US Platform 2 requires an 8-hour downtime on June 8, 2017 starting at 06:00 PM PDT (June 9, 2017 01:00 AM UTC) and ending at 02:00 AM PDT the next day (June 9, 2017 09:00 AM UTC).

For details, see https://www.qualys.com/notifications/platform-us2/
Posted on Apr 7, 12:46 PDT
Past Incidents
May 29, 2017

No incidents reported today.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017
Resolved - This incident has been resolved.
May 26, 03:12 PDT
Identified - US_Platform 2: User Interface is unavailable. Working towards resolution.
May 26, 00:23 PDT
Resolved - This incident has been resolved.
May 26, 00:20 PDT
Identified - EU_Platform 1: MDS, SAQ, WAS and AV are unable to generate PDF reports. Working towards resolution.
May 25, 23:10 PDT
Investigating - EU_Platform 1: MDS and WAS issues reported. Investigation ongoing
May 25, 23:05 PDT
May 25, 2017
Completed - The scheduled maintenance has been completed.
May 25, 22:21 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 12:00 PDT
Scheduled - Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on May 25, 2017 starting at 12:00 PM PDT (May 25, 2017 19:00 UTC) and ending at 08:00 PM PDT (May 26, 2017 03:00 UTC).

For details, see https://www.qualys.com/notifications/platform-eu1/
Apr 7, 12:53 PDT
Resolved - This incident has been resolved.
May 25, 11:10 PDT
Monitoring - US Platform - Portal UI is now available but we will continue to monitor.
May 25, 11:09 PDT
Investigating - We are currently investigating this issue.
May 25, 10:40 PDT
May 24, 2017
Completed - The scheduled maintenance has been completed.
May 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 10:00 PDT
Scheduled - A new release of Qualys Cloud Suite 8.10.0 is scheduled to be released in production on the Qualys US Platform 2 on May 24, 2017.

In rare cases, there is a small chance of impact to reports which are running when the maintenance is performed. If your report ends in error during this time, please rerun the report to gather the desired information.

For details of the release, see:
- Qualys Cloud Suite 8.10.0: https://www.qualys.com/suite8.10.0
May 16, 13:59 PDT
Resolved - This incident has been resolved.
May 24, 20:38 PDT
Investigating - US Platform 1 - VM/PC Scan status change and scan processing delays
May 24, 18:14 PDT
Resolved - US Platform 1: Asset View services issue has been resolved.
May 24, 09:17 PDT
Investigating - US Platform 1: Asset View services are having intermittent issue. Qualys team is investigating.
May 24, 07:06 PDT
May 23, 2017
Completed - The release of Qualys Cloud Platform 2.26 which was scheduled to be released in production on the Qualys US Platform 1 will be rescheduled. The new date will be announced as per the scheduled maintenance process.
May 23, 21:58 PDT
Update - The release of Qualys Cloud Platform 2.26 which was scheduled to be released in production on the Qualys US Platform 1 will be rescheduled. The new date will be announced as per the scheduled maintenance process.
May 23, 21:52 PDT
Update - We continue to actively work on this deployment however we have extended the estimated completion time until May 23, 10:00PM PDT
May 23, 09:04 PDT
Update - We continue to actively work on this deployment however we have extended the estimated completion time until May 23, 10:00AM PDT
May 22, 21:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 10:01 PDT
Scheduled - A new release of Qualys Cloud Platform 2.26 is scheduled to be released in production on the Qualys US Platform 1 on May 22, 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.26: https://www.qualys.com/platform2.26
May 9, 13:44 PDT
Resolved - This was a false alarm, the platform was fully functional.
May 23, 14:35 PDT
Investigating - We are currently investigating this issue.
May 23, 13:23 PDT
Resolved - This incident has been resolved.
May 23, 12:22 PDT
Identified - US Cloud Platform 2 - AssetView, ThreatPROTECT and Cloud Agent modules are currently affected and we are working to resolve the issue.
May 23, 11:38 PDT
Investigating - US Cloud Platform 2 - AssetView & ThreatPROTECT modules are impacted.
May 23, 07:11 PDT
May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - Platform is back up and running successfully. The issue stands resolved.
May 19, 13:21 PDT
Monitoring - The issue has been resolved and we are monitoring at this time.
May 19, 13:04 PDT
Identified - The issue has been identified and we are working to on resolution at this time.
May 19, 12:55 PDT
Investigating - IN Platform 1 - Scan Status Change is currently having an issue, which is being investigated at this time.
May 19, 12:30 PDT
Completed - The scheduled maintenance will be completed by May 19th at 10:00 AM PDT.
May 19, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. Due to unexpected technical difficulties we have delayed this release. We are actively working to complete the release at this time and expect to be completed by May 19th at 10:00 AM PDT.
May 17, 10:00 PDT
Scheduled - A new release of Qualys Cloud Platform 2.26 is scheduled to be released in production on the Qualys US Platform 2 on May 17, 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.26: https://www.qualys.com/platform2.26
May 5, 15:07 PDT
Completed - The scheduled maintenance will be completed by May 19th at 10:00 AM PDT.
May 19, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. Due to unexpected technical difficulties we have delayed this release. We are actively working to complete the release at this time and expect to be completed by May 19th at 10:00 AM PDT.
May 18, 10:00 PDT
Scheduled - A new release of Qualys Cloud Platform 2.26 is scheduled to be released in production on the Qualys US Platform 3 on May 15, 2017.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.26: https://www.qualys.com/platform2.26
May 5, 15:04 PDT
Resolved - CM issue stands resolved.
May 19, 05:22 PDT
Investigating - Continuous Monitoring is not operational. Operations Team is investigating.
May 19, 04:24 PDT
Completed - Scheduled Maintenance for Free Services Platform (FreeScan and BrowserCheck) has been completed successfully.
May 19, 02:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 18:00 PDT
Scheduled - Planned downtime maintenance on the Qualys Free Services Platform requires an 8-hour downtime on May 18, 2017 starting at 6:00 PM PDT (May 19, 2017 1:00 UTC) and ending at 2:00 AM PDT (May 19, 2017 09:00 UTC).

For details, see https://www.qualys.com/notifications/free-services/
Apr 7, 12:37 PDT
Resolved - US Platform 3: VM & PC scans are now getting displayed correctly in the UI. The issue stands Resolved.
May 19, 01:39 PDT
Investigating - Finished scans not reflecting in Front Office UI for VM & PC. Operation Team is investigating.
May 19, 00:11 PDT
May 18, 2017
Completed - The scheduled maintenance has been completed.
May 18, 19:04 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 12:00 PDT
Scheduled - Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on May 18, 2017 starting at 12:00 PM PDT (May 18, 2017 19:00 UTC) and ending at 08:00 PM PDT (May 19, 2017 03:00 UTC).

For details, see https://www.qualys.com/notifications/platform-eu2/
Apr 7, 12:56 PDT
May 16, 2017

No incidents reported.

May 15, 2017
Resolved - EU Platform1: Web Application Firewall issues is resolved.
May 15, 11:20 PDT
Investigating - EU Platform1: Web Application Firewall Services are not available. Operations team is investigating.
May 15, 08:07 PDT
Resolved - US Platform1: User Interface access issue is resolved.
May 15, 09:38 PDT
Investigating - US Platform1: User Interface services are not available, Operations team is investigating
May 15, 09:29 PDT