US1 Release: AV, CA, WAS, WAF, SAQ, FIM , IOC & API
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 PDT
Update - A new release of Qualys Cloud Platform 2.32 is scheduled to be released in production on the Qualys US Platform 1 on April 23, 2018.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.32: https://www.qualys.com/platform2.32
Scheduled - A new release of Qualys Cloud Platform 2.32 is scheduled to be released in production on the Qualys US Platform 1 on April 9, 2018.

The deployment is completely transparent to users and will require no downtime.

For details of the release, see:
- Qualys Cloud Platform v2.32: https://www.qualys.com/platform2.32
IN Platform 1 UI and API inaccessible
Identified - The issue has been identified and a fix is being implemented.Further updates will be shared as they become available.
Apr 23, 10:43 PDT
Investigating - The UI and API are currently reporting failures, deeming both inaccessible. Qualys Operations is investigating to restore service as soon as possible
Apr 22, 15:19 PDT
EU Platform 1: Some of VM/PC scans Showing incorrect status in the UI.
Update - Qualys Cloud Platform Operations is continuing their investigating into the issue,which is causing some of VM/PC scans to show incorrect status in UI.Further updates will be provided as they become available.
Apr 22, 22:08 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing Some of the VM/PC scans are showing incorrect status in the UI. Qualys Team is investigating the issue.Further updates will be shared as they become available.
Apr 22, 02:58 PDT
US Platform 2: Continuous monitoring alerts are delayed.
Monitoring - A fix has been implemented and we are monitoring the results.Further updates will be shared as they become available.
Apr 22, 20:09 PDT
Identified - The issue has been identified and a fix is being implemented.Further updates will be shared as they become available
Apr 21, 21:19 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing Continuous Monitoring alerts to be delayed on US POD 2. Further updates will be shared as they become available.
Apr 21, 16:43 PDT
US Platform 1 Operational
Cloud Agent (CA)   Under Maintenance
AssetView (AV)   Under Maintenance
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Under Maintenance
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Under Maintenance
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Under Maintenance
Web Application Firewall (WAF)   Under Maintenance
Malware Detection (MD)   Operational
US Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Degraded Performance
Indication of Compromise (IOC)   Operational
Container Security (CS)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
US Platform 3 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
EU Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Degraded Performance
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Degraded Performance
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
EU Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
IN Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
PCI Platform   ? Operational
Free Services Operational
FreeScan   ? Operational
BrowserCheck   ? Operational
SSL Labs   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2018
US Platform 2: Continuous monitoring alerts are delayed.
Resolved - This incident has been resolved.
Apr 21, 06:38 PDT
Identified - The issue has been identified and a fix is being implemented.Further updates will be shared as they become available
Apr 20, 12:30 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing Continuous Monitoring alerts to be delayed on US POD 2. Further updates will be shared as they become available.
Apr 20, 08:54 PDT
EU Platform 1: While switching from VM/PC module, users are unable to access Portal Apps and being redirected to login page.
Resolved - This incident has been resolved
Apr 21, 04:46 PDT
Investigating - While switching from VM/PC module, users are unable to access Portal Apps and being redirected to login page. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Apr 21, 02:00 PDT
Apr 19, 2018

No incidents reported.

Apr 18, 2018
US Platform 2: Some of the External VM/PC/WAS Scans are launching with a delay.
Resolved - This incident has been resolved.
Apr 18, 22:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.Further updates will be shared as they become available.
Apr 18, 18:30 PDT
Identified - The issue has been identified and a fix is being implemented.Further updates will be shared as they become available
Apr 18, 08:00 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue which is causing some of the External VM/PC/WAS Scans are launching with a delay.Scans are staying in "Queued" state.Further updates will be shared as they become available
Apr 17, 22:28 PDT
US Platform 2 - Cloud Agents getting 503 error - Http/1.1 Service Unavailable
Resolved - This incident has been resolved.
Apr 18, 02:06 PDT
Investigating - We are currently investigating this issue.
Apr 18, 01:21 PDT
Apr 16, 2018
US Platform 2: Some of the consultant accounts unable to Switch to VM from AV in Console
Resolved - This incident has been resolved.
Apr 16, 12:52 PDT
Identified - Qualys Cloud Platform Operations has identified the issue that is causing some of the consultant accounts unable to Switch to VM from AV in Console. We are working on deploying a HOTFIX. Further updates will be shared hourly until resolution.
Apr 16, 12:07 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing some of the consultant accounts unable to Switch to VM from AV in Console. Further updates will be shared hourly until resolution.
Apr 16, 11:17 PDT
India Platform 1, EU Platform 2 - Unable to switch to PCI merchant portal from VM module
Resolved - This incident has been resolved.
Apr 16, 05:29 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing PCI users unable to switch to PCI merchant portal from VM module. Further updates will be shared as they become available.
Apr 16, 01:22 PDT
Apr 15, 2018
US Platform 1: Cloud Agent Processing Delay
Resolved - Cloud Agent processing is within expected thresholds and has been stable for the last 24 hours. We will continue to monitor and proactively maintain the current processing rates.
Apr 15, 10:31 PDT
Update - Qualys Cloud Platform Operations is continuing their investigating into Cloud Agent processing delays. Users will see delays in agent data processing data. Further updates will be provided as they become available.
Apr 15, 07:30 PDT
Update - Qualys Cloud Platform Operations is continuing their investigating into Cloud Agent processing delays. Users will see delays in agent data processing data. Further updates will be provided as they become available.
Apr 14, 19:33 PDT
Update - Update - Qualys Cloud Platform Operations is continuing their investigating into Cloud Agent processing delays. Users will see delays in agent data processing data. Further updates will be provided as they become available.
Apr 14, 07:23 PDT
Update - Qualys Cloud Platform Operations is continuing their investigating into Cloud Agent processing delays. Users will see delays in agent data processing data. Further updates will be provided as they become available.
Apr 13, 19:36 PDT
Update - Qualys Cloud Platform Operations is continuing their investigating into Cloud Agent processing delays. Users will see delays in agent data processing data. Further updates will be provided as they become available.
Apr 13, 11:29 PDT
Update - Qualys Cloud Platform Operations is continuing their investigating into Cloud Agent processing delays. Users will see delays in agent data processing data. Further updates will be provided as they become available.
Apr 12, 20:56 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing delays for Cloud Agent processing. Users will see delays in agent data processing. Further updates will be provided as they become available.
Apr 12, 09:14 PDT
Apr 13, 2018
US Platform 1: Some of the VM/PC/WAS Scans are in Queued status.
Resolved - This incident has been resolved.
Apr 13, 04:54 PDT
Monitoring - A fix has been implemented and scans are moving as expected now.We are monitoring the results.
Apr 12, 23:12 PDT
Identified - Qualys Cloud Platform Operations has identified the issue causing VM/PC/WAS Scans to remain in Queued status and a fix is being implemented.Further updates will be shared as they become available.
Apr 12, 22:42 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing VM/PC/WAS Scans to remain in Queued status, further updates will be shared as they become available.
Apr 12, 21:42 PDT
Apr 11, 2018

No incidents reported.

Apr 10, 2018
US Platform 2: FIM UI is not displaying data
Resolved - This incident has been resolved.
Apr 10, 05:44 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue that is causing FIM UI to not display Events or Incidents post maintenance. Further updates will be shared as they become available.
Apr 9, 10:26 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue that is causing FIM UI to not display Events or Incidents post maintenance. Further updates will be shared as they become available.
Apr 8, 21:02 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue that is causing FIM UI to not display Events or Incidents post maintenance. Further updates will be shared as they become available.
Apr 8, 09:08 PDT
Update - Qualys Cloud Platform Operations is currently investigating an issue that is causing FIM UI to not display Events or Incidents post maintenance. Further updates will be shared as they become available.
Apr 7, 22:31 PDT
Investigating - Qualys Cloud Platform Operations is currently investigating an issue that is causing FIM UI to not display Events or Incidents post maintenance. Further updates will be shared as they become available.
Apr 6, 11:55 PDT
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