Qualys, Inc. Status

All Systems Operational

US Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

US Platform 2 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

US Platform 3 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

US Platform 4 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

Security Configuration Assessment (SCA) Operational

Asset Inventory (AI) Operational

EU Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView(CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

EU Platform 2 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

IN Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cloud Agent (CA) Operational

CertView (CERT) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

CA Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

AE Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Scanning (WAS) Operational

AU Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Malware Detection (MD) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

UK Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

CloudView (CV) Operational

Cloud Agent (CA) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Malware Detection (MD) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

PCI Platform Operational

Free Services Operational

BrowserCheck Operational

SSL Labs Operational

Qualys Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

UK Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hotfix Release Notification ( CMB-118139 ) Oct 24, 22:00 - Oct 25, 02:00 PDT

Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on Qualys UK Platform 1 on October 24th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118139
Posted on Oct 22, 04:29 PDT

US Platform 1: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118599) Oct 24, 22:30 - Oct 25, 04:30 PDT

A new release of Endpoint Detection and Response (EDR) 1.7.0 is going to be released into production.

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.7-release-notes.pdf

Ticket Reference for this activity: CMB-118599
Posted on Oct 22, 09:03 PDT

CA Platform 1: Reporting Service (RSv2) 2.7.0 Release Notification (CMB-119582) Oct 24, 22:30 - Oct 25, 02:30 PDT

A new release of Reporting Service (RSv2) 2.7.0 is going to be released into production on Qualys CA Platform 1 on October 24th, 2021.

Reports for modules Container Security (CS), CertView (CERT), File Integrity Monitoring (FIM), Vulnerability Management, Detection, and Response (VMDR) may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-119582
Posted on Oct 20, 23:10 PDT

CA Platform 1: CertView 2.8.3.0 Release Notification (CMB-119900) Oct 24, 22:30 - Oct 25, 04:30 PDT

A new version of CertView 2.8.3.0 is going to be released into production.

The CertView module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.8.3-release-notes.pdf
API Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificate-view-2.8.3-api-release-notes.pdf

Ticket Reference for this activity: CMB-119900
Posted on Oct 22, 08:56 PDT

US Platform 3: Reporting Service (RSv2) 2.7.0 Release Notification (CMB-116334) Oct 25, 02:30-06:30 PDT

A new release of Reporting Service (RSv2) 2.7.0 is going to be released into production on Qualys US Platform3 on October 25th, 2021.

Reports for modules Container Security (CS), CertView (CERT), File Integrity Monitoring (FIM), Vulnerability Management, Detection, and Response (VMDR) may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-116334
Posted on Oct 20, 23:08 PDT

UK Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification ( CMB-119922 ) Oct 25, 03:00-07:00 PDT

Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the UK Platform1 on October 25th, 2021. The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-119922
Posted on Oct 22, 04:24 PDT

EU Platform 1: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118602) Oct 25, 11:00-17:00 PDT

US Platform 2: Quarterly Maintenance Notification ( CMB-110067 ) Oct 25, 18:00 - Oct 26, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on Oct 25, 2021, starting at 18:00 PDT and ending at 03:00 PDT on Oct 26, 2021.

Ticket Reference for this activity: CMB-110067.

For details, please check https://www.qualys.com/notifications/platform-us2/
Posted on Sep 9, 02:14 PDT

EU Platform 2: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118603) Oct 26, 11:00-17:00 PDT

US Platform 2: CertView 2.8.3.0 Release Notification (CMB-119894) Oct 26, 22:30 - Oct 27, 04:30 PDT

US Platform 2: Reporting Service (RSv2) 2.7.0 Release Notification (CMB-116333) Oct 26, 22:30 - Oct 27, 02:30 PDT

A new release of Reporting Service (RSv2) 2.7.0 is going to be released into production on Qualys US Platform2 on October 26th, 2021.

Reports for modules Container Security (CS), CertView (CERT), File Integrity Monitoring (FIM), Vulnerability Management, Detection, and Response (VMDR) may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-116333
Posted on Oct 20, 23:06 PDT

US Platform 4: Container Security 1.12.0.0-66 Release Notification ( CMB-117352 ) Oct 26, 23:30 - Oct 27, 04:30 PDT

A new release of Container Security Sensor 1.12.0.0-66 is scheduled to be released into production on Qualys US Platform 4 on October 26th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-container-runtime-security-instrumentation-2.4.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-117352
Posted on Oct 20, 22:00 PDT

US Platform 4: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification ( CMB-119731 ) Oct 26, 23:30 - Oct 27, 02:30 PDT

A new version of ARM Client 3.8.0-46 is scheduled to be released into production on US Platform 4 on October 26th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-arm-3.8-release-notes.pdf

Ticket Reference for this activity: CMB-119731
Posted on Oct 20, 21:38 PDT

US Platform 1: Reporting Service (RSv2) 2.7.0 Release Notification (CMB-116332) Oct 27, 02:30-06:30 PDT

A new release of Reporting Service (RSv2) 2.7.0 is going to be released into production on Qualys US Platform 1 on October 27th, 2021.

Reports for modules Container Security (CS), CertView (CERT), File Integrity Monitoring (FIM), Vulnerability Management, Detection, and Response (VMDR) may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-116332
Posted on Oct 20, 23:03 PDT

AE Platform 1: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118605) Oct 27, 11:00-17:00 PDT

AU Platform 1: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification ( CMB-119732 ) Oct 27, 13:00-16:00 PDT

A new version of ARM Client 3.8.0-46 is scheduled to be released into production on AU Platform 1 on October 27th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-arm-3.8-release-notes.pdf

Ticket Reference for this activity: CMB-119732
Posted on Oct 20, 21:37 PDT

US Platform 1: CertView 2.8.3.0 Release Notification (CMB-119893) Oct 27, 22:30 - Oct 28, 04:30 PDT

US Platform 2: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118600) Oct 27, 22:30 - Oct 28, 04:30 PDT

US Platform 4: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118606) Oct 27, 22:30 - Oct 28, 04:30 PDT

EU Platform 1: Reporting Service (RSv2) 2.7.0 Release Notification (CMB-116335) Oct 27, 22:30 - Oct 28, 02:30 PDT

A new release of Reporting Service (RSv2) 2.7.0 is going to be released into production on Qualys EU Platform1 on October 27th, 2021.

Reports for modules Container Security (CS), CertView (CERT), File Integrity Monitoring (FIM), Vulnerability Management, Detection, and Response (VMDR) may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-116335
Posted on Oct 20, 23:00 PDT

EU Platform 2: Reporting Service (RSv2) 2.7.0 Release Notification (CMB-116336) Oct 28, 02:30-06:30 PDT

A new release of Reporting Service (RSv2) 2.7.0 is going to be released into production on Qualys EU Platform2 on October 28th, 2021.

Reports for modules Container Security (CS), CertView (CERT), File Integrity Monitoring (FIM), Vulnerability Management, Detection, and Response (VMDR) may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-116336
Posted on Oct 20, 22:57 PDT

IN Platform 1: Endpoint Detection and Response (EDR) 1.7.0 Release Notification (CMB-118604) Oct 28, 11:00-17:00 PDT

US Platform 1: Quarterly Maintenance Notification ( CMB-110068 ) Oct 28, 18:00 - Oct 29, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 1 requires a 9-hour downtime on Oct 28, 2021, starting at 18:00 PDT and ending at 03:00 PDT on Oct 29, 2021.

Ticket Reference for this activity: CMB-110068.

For details, please check https://www.qualys.com/notifications/platform-us1/

Note: This will include PCI Platform being under maintenance
Posted on Sep 9, 02:18 PDT

CA Platform 1: Quarterly Maintenance Notification ( CMB-110070 ) Nov 11, 18:00 - Nov 12, 03:00 PDT

Planned downtime maintenance on the Qualys CA Platform 1 requires a 9-hour downtime on Nov 11, 2021, starting at 18:00 PST and ending at 03:00 PST on Nov 12, 2021.

Ticket Reference for this activity: CMB-110070.

For details, please check https://www.qualys.com/notifications/platform-ca1/
Posted on Sep 9, 00:25 PDT

US Platform 3: Quarterly Maintenance Notification ( CMB-110071 ) Nov 18, 18:00 - Nov 19, 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on Nov 18, 2021, starting at 18:00 PST and ending at 03:00 PST on Nov 19, 2021.

Ticket Reference for this activity: CMB-110071.

For details, please check https://www.qualys.com/notifications/platform-us3/
Posted on Sep 9, 01:59 PDT

EU Platform 1: Quarterly Maintenance Notification ( CMB-110073 ) Nov 29, 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform 1 requires a 9-hour downtime on Nov 29, 2021, starting at 12:00 PST and ending at 21:00 PST on Nov 29, 2021.

Ticket Reference for this activity: CMB-110073.

For details, please check https://www.qualys.com/notifications/platform-eu1/
Posted on Sep 9, 02:05 PDT

EU Platform 2: Quarterly Maintenance Notification ( CMB-110074 ) Dec 2, 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform 2 requires a 9-hour downtime on Dec 2, 2021, starting at 12:00 PST and ending at 21:00 PST on Dec 2, 2021.

Ticket Reference for this activity: CMB-110074.

For details, please check https://www.qualys.com/notifications/platform-eu2/
Posted on Sep 9, 02:09 PDT

IN Platform 1: Quarterly Maintenance Notification ( CMB-110075 ) Dec 9, 06:00-15:00 PDT

Planned downtime maintenance on the Qualys IN Platform 1 requires a 9-hour downtime on Dec 9, 2021, starting at 06:00 PST and ending at 15:00 PST on Dec 9, 2021.

Ticket Reference for this activity: CMB-110075.

For details, please check https://www.qualys.com/notifications/platform-in1/
Posted on Sep 19, 22:43 PDT

Past Incidents

Oct 23, 2021

No incidents reported today.

Oct 22, 2021

US Platform 2: Qualys Platform UI unavailable using VIP 2FA (IM-7801)

Resolved - This incident has been resolved.
Oct 22, 16:16 PDT

Monitoring - Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Users can access Qualys Platform UI using VIP 2FA. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-7801.
Oct 22, 14:02 PDT

Investigating - Qualys Cloud Platform Operations is investigating an issue that is causing users not able to access the Qualys Cloud Platform US 2 when using VIP 2-Factor Authentication. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-7801.
Oct 22, 13:47 PDT

AE Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hot fix Release Notification (CMB-118139)

Completed - The scheduled maintenance has been completed.
Oct 22, 11:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on the AE Platform 1 on October 15th, 2021. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118139
Oct 7, 03:03 PDT

EU Platform 1: UI/API is Inaccessible intermittently ( IM-7794 ).

Resolved - This incident has been resolved.
Oct 22, 04:07 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the EU Platform 1 UI to be inaccessible intermittently for the users. UI is accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7794
Oct 22, 02:13 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 UI to be inaccessible intermittently for the users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7794
Oct 22, 01:16 PDT

CA Platform 1: Container Security 1.12.0.0-66 Release Notification ( CMB-117350)

Completed - The scheduled maintenance has been completed.
Oct 22, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:30 PDT

Scheduled - A new release of Container Security 1.12.0.0-66 is scheduled to be released into production on Qualys CA Platform 1 on October 3rd 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-release-notes.pdf

https://www.qualys.com/docs/release-notes/qualys-container-runtime-security-instrumentation-2.4.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-117350
Oct 1, 05:47 PDT

Oct 21, 2021

US Platform 3: Network Firewall Emergency Maintenance (CMB-119781)

Completed - The scheduled maintenance has been completed.
Oct 21, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 18:06 PDT

Scheduled - Qualys Cloud Platform Operations will be performing maintenance on the NETWORK FIREWALLs on Qualys US Platform 3 to enhance the security and availability of the network infrastructure. The total duration of the maintenance would be of 2 hours starting from 21st Oct 6:00 PM PST to 8:00 PM PST, where users may expect intermittent connectivity loss during the period of the maintenance. The scope of work encompasses Qualys US Platform 3 only.
Ticket Reference for this activity is CMB-119781.
Oct 21, 02:42 PDT

US Platform 3: VM/PC Scans in "Queued" status (IM-7788)

Resolved - This incident has been resolved.
Oct 21, 14:25 PDT

Monitoring - Qualys Cloud Platform Operations has identified the issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status and a fix has been implemented. The number of VM/PC Scans in "Queued"/"Loading" status are on a reducing trend and we are monitoring the results. Further updates will be shared as they become available.
Ticket reference for this activity is: IM-7788.
Oct 21, 12:41 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to remain in "Queued"/"Loading" status. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7788.
Oct 21, 11:51 PDT

US Platform 3: Endpoint Detection and Response (EDR) 1.7.0 Release Notification ( CMB-118601 )

Completed - The scheduled maintenance has been completed.
Oct 21, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:01 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.7.0 is going to be released into production on the US Platform 3 on October 20th, 2021

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.7-release-notes.pdf

Ticket Reference for this activity: CMB-118601
Oct 20, 21:18 PDT

EU Platform 1: Secure Enterprise Mobility (SEM) v1.0.1-3 Release Notification (CMB-103604)

Completed - The scheduled maintenance has been completed.
Oct 21, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:30 PDT

Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.0.1-3 is going to be released into production.

The SEM Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-103604
Oct 18, 07:31 PDT

Oct 20, 2021

US Platform 3: UI/API is Inaccessible ( IM-7750 )

Resolved - This incident has been resolved.
Oct 20, 18:51 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing the US Platform3 UI/API to become unavailable. UI/API are accessible now and we are monitoring the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7750.
Oct 19, 23:19 PDT

Update - We are continuing to investigate this issue.
Oct 19, 21:36 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform3 UI/API to become unavailable. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7750.
Oct 19, 21:35 PDT

Multiple Platform Emergency Release Notification: Qualys Suite QWEB-10.14.0.0-5 (CMB-119499)

Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 12:04 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-5 is scheduled to be released into production.
The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-119499
Oct 20, 10:32 PDT

AE Platform 1: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118990)

Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 15:03 PDT

Scheduled - A new version of ARM Client 3.8.0-46 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-agent-linux-arm-3.8-release-notes.pdf

Ticket Reference for this activity: CMB-118990
Oct 13, 06:34 PDT

EU Platform 1: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118986)

Completed - The scheduled maintenance has been completed.
Oct 20, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 11:00 PDT

US Platform 4: Out-of-Band Configuration (OCA) v-1.6.0.2 Release Notification (CMB-117197 )

Completed - The scheduled maintenance has been completed.
Oct 20, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 02:00 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.2 is HotFix and going to be released into production on Qualys US Platform 4 on Oct 20th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-117197
Oct 20, 00:08 PDT

CA Platform 1: Endpoint Detection and Response (EDR) 1.7.0 Release Notification ( CMB-118607 )

Completed - The scheduled maintenance has been completed.
Oct 20, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:31 PDT

Scheduled - A new release of Endpoint Detection and Response (EDR) 1.7.0 is going to be released into production on the CA Platform 1 on October 20th, 2021

The Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-1.7-release-notes.pdf

Ticket Reference for this activity: CMB-118607
Oct 19, 22:03 PDT

US Platform 1: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118983)

Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 03:00 PDT

UK Platform 1: Qualys Suite PORTAL 3.8.0.0-10 Release Notification (CMB-119584)

Completed - The scheduled maintenance has been completed.
Oct 20, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:04 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.8.0.0-10 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8-release-notes.pdf

Ticket Reference for this activity: CMB-119584
Oct 19, 05:54 PDT

US Platform 2: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118984)

Completed - The scheduled maintenance has been completed.
Oct 20, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:31 PDT

Oct 19, 2021

EU Platform 2: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118987)

Completed - The scheduled maintenance has been completed.
Oct 19, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 PDT

AE Platform 1: Patch Management (PM) 1.5.2.0 Release Notification (CMB-119280)

Completed - The scheduled maintenance has been completed.
Oct 19, 15:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:30 PDT

Scheduled - A new version of Patch Management (PM) 1.5.2.0 is going to be released into production on Qualys AE Platform 1 on October 19th,2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.5.2-release-notes.pdf

Ticket Reference for this activity: CMB-118620.
Oct 15, 21:00 PDT

IN Platform 1: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118988)

Completed - The scheduled maintenance has been completed.
Oct 19, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 11:00 PDT

EU Platform 2 : API calls return error code 500 and 502 for Global AssetView, Container Security, Endpoint Detection and Response, File Integrity Monitoring and Indication of Compromise Module (IM-7731)

Resolved - This incident has been resolved.
Oct 19, 11:37 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing Error 500 and Error 502 when performing API calls for Global AssetView, Container Security, Endpoint Detection and Response, File Integrity Monitoring, and Indication of Compromise Module on the Qualys EU Platform 2. We are monitoring the results. Further updates will be shared as they become available.
Ticket reference for this incident: IM-7731.
Oct 19, 09:58 PDT

Update - Qualys Cloud Platform Operations continues to investigate the issue causing Error 500 and Error 502 when performing API calls for Global AssetView, Container Security, Endpoint Detection and Response, File Integrity Monitoring, and Indication of Compromise Module on the Qualys EU Platform 2. Further updates will be shared as they become available.

Ticket reference for this incident: IM-7731.
Oct 19, 06:56 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing Error 500 and Error 502 when performing API calls for Global AssetView, Container Security, Endpoint Detection and Response, File Integrity Monitoring, and Indication of Compromise Module on the Qualys EU Platform 2. Further updates will be shared as they become available.

Ticket reference for this incident: IM-7731.
Oct 19, 05:08 PDT

US Platform 3: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118985)

Completed - The scheduled maintenance has been completed.
Oct 19, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:30 PDT

US Platform 4: CloudView (CV) v1.18.0.0 Release Notification (CMB-116037)

Completed - The scheduled maintenance has been completed.
Oct 19, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:31 PDT

Scheduled - A new version of CloudView (CV) v1.18.0.0 is scheduled to be released into production.

The CloudView Module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloudview-1.18-release-notes.pdf

Ticket Reference for this activity: CMB-116037
Oct 15, 20:51 PDT

CA Platform 1: Cloud Agent (CA) ARM Client 3.8.0-46 Release Notification (CMB-118989)

Completed - The scheduled maintenance has been completed.
Oct 19, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 23:31 PDT

Oct 18, 2021

AE Platform 1: CloudView (CV) v1.18.0.0 Release Notification (CMB-114524)

Completed - The scheduled maintenance has been completed.
Oct 18, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 10:00 PDT

UK Platform 1: Container Security Sensor 1.12.0.0-66 Release Notification ( CMB-118916 )

Completed - The scheduled maintenance has been completed.
Oct 18, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 11:00 PDT

Scheduled - A new release of Container Security 1.12.0.0-66 is scheduled to be released into production on Qualys UK Platform 1 on October 18th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-container-runtime-security-instrumentation-2.4.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-118916
Oct 13, 21:16 PDT

AE Platform 1: Patch Management (PM) 1.5.1.1 Release Notification ( CMB-119279 )

Completed - The scheduled maintenance has been completed.
Oct 18, 15:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 09:30 PDT

Scheduled - Hot Fix release of Patch Management (PM) 1.5.1.1 is scheduled to be released into production on the AE Platform 1 on October 18th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity - CMB-119279.
Oct 15, 20:58 PDT

AU Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification ( CMB-118341 )

Completed - The scheduled maintenance has been completed.
Oct 18, 07:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 03:30 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the AU Platform1 on October 18th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-gav-csam-2.1-release-notes.pdf

Ticket Reference for this activity: CMB-118341
Oct 13, 21:22 PDT

US Platform 2: Out-of-Band Configuration (OCA) v-1.6.0.2 Release Notification ( CMB-117195 )

Completed - The scheduled maintenance has been completed.
Oct 18, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 23:30 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.2 is HotFix and going to be released into production on Qualys US Platform 2 on Oct 17th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-117195
Oct 17, 22:27 PDT

US Platform 3: Patch Management 1.5.2.0-219 Hotfix Release Notification ( CMB-119334 )

Completed - The scheduled maintenance has been completed.
Oct 18, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:31 PDT

Scheduled - A new version of Patch Management (PM) 1.5.2.0-219 HOTFIX is going to be released into production on the US Platform 3 on October 18th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-119334
Oct 18, 00:18 PDT

US Platform 2: Patch Management 1.5.2.0-219 Hotfix Release Notification ( CMB-119333 )

Completed - The scheduled maintenance has been completed.
Oct 18, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:31 PDT

Scheduled - A new version of Patch Management (PM) 1.5.2.0-219 HOTFIX is going to be released into production on the US Platform 2 on October 18th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-119333
Oct 18, 00:17 PDT

US Platform 1: Patch Management 1.5.2.0-219 Hotfix Release Notification ( CMB-119332 )

Completed - The scheduled maintenance has been completed.
Oct 18, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:30 PDT

Scheduled - A new version of Patch Management (PM) 1.5.2.0-219 HOTFIX is going to be released into production on the US Platform 1 on October 18th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-119332
Oct 18, 00:15 PDT

AU Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hotfix Release Notification ( CMB-118141 )

Completed - The scheduled maintenance has been completed.
Oct 18, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 21:30 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on Qualys AU Platform 1 on October 17th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118141
Oct 13, 21:27 PDT

Oct 17, 2021

Oct 16, 2021

No incidents reported.

Oct 15, 2021

AE Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification (CMB-118339)

Completed - The scheduled maintenance has been completed.
Oct 15, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 14:00 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the AE Platform1 on October 15th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118339
Oct 7, 04:32 PDT

AE Platform 1: Qualys Suite QWEB-10.14.0.0-4 Release Notification (CMB-117303)

Completed - The scheduled maintenance has been completed.
Oct 15, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 02:31 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-4 is scheduled to be released into production on AE Platform 1 on October 15th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.14-release-notes.pdf

Ticket Reference for this activity: CMB-117303
Sep 30, 06:15 PDT

AU Platform 1: Qualys Suite QWEB-10.14.0.0-4 Release Notification (CMB-117302)

Completed - The scheduled maintenance has been completed.
Oct 15, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-4 is scheduled to be released into production on AU Platform 1 on October 14th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.14-release-notes.pdf

Ticket Reference for this activity: CMB-117302
Sep 30, 06:23 PDT

US Platform 3 : Unable to Login to UI with IP restriction enabled ( IM-7715 )

Resolved - This incident has been resolved.
Oct 15, 03:22 PDT

Monitoring - Qualys Cloud Platform Operations has identified the issue and a fix has been implemented. Users can access Qualys Platform UI as usual. Further updates will be provided as they become available.

Ticket Reference for this incident: IM-7715.
Oct 15, 02:01 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 causing UI Login Failure for subscriptions who have IP restriction feature enabled.

Ticket reference for this activity: IM-7715.
Oct 15, 01:48 PDT

Oct 14, 2021

EU Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification (CMB-118335)

Completed - The scheduled maintenance has been completed.
Oct 14, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 14:00 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the EU Platform1 on October 14th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118335
Oct 7, 04:36 PDT

EU Platform 2: Out-of-Band Configuration (OCA) v-1.6.0.2 Release Notification ( CMB-117199 )

Completed - The scheduled maintenance has been completed.
Oct 14, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:30 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.2 is HotFix and going to be released into production on Qualys EU Platform 2 on Oct 14th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-117199
Oct 7, 03:04 PDT

AU Platform 1: Container Security 1.12.0.0-66 Release Notification ( CMB-117353)

Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:08 PDT

Scheduled - A new release of Container Security 1.12.0.0-66 is scheduled to be released into production on Qualys AU Platform 1 on October 14th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-release-notes.pdf

https://www.qualys.com/docs/release-notes/qualys-container-runtime-security-instrumentation-2.4.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-117353
Oct 7, 04:05 PDT

EU Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hot fix Release Notification (CMB-118135)

Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-2 is scheduled to be released into production on the EU Platform 1 on October 14th, 2021. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118135
Oct 7, 03:02 PDT

EU Platform 1 and EU Platform 2: UI is Inaccessible. (IM-7700)

Resolved - This incident has been resolved.
Oct 14, 09:49 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing EU Platform 2 UI to become inaccessible. We have verified that UI of EU Platform 1 & EU Platform 2 is accessible and we will continue to monitor the results.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 07:46 PDT

Update - Qualys Cloud Platform Operations continues to investigate the issue causing EU Platform 2 to become inaccessible. EU Platform 1 is accessible and we will continue to monitor the results.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 06:36 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing EU Platform 2 to become inaccessible. EU Platform 1 is accessible and we will continue to monitor the results.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 03:40 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing EU Platform 1 to become inaccessible. We have verified that UI for EU Platform 1 & EU Platform 2 is accessible and we will continue to monitor the results.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 03:16 PDT

Identified - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 to become inaccessible. EU Platform 2 is accessible and we will continue to monitor the results. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 03:02 PDT

Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue causing EU Platform 1 and EU Platform 2 UI to become inaccessible, we have verified that UI is acceissble and we will continue to monitor the results.

Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 02:48 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 1 and EU Platform 2 UI to become inaccessible. Further updates will be shared as they become available.

Ticket reference for this activity: IM-7700.
Oct 14, 02:35 PDT

AU Platform 1: Patch Management (PM) 1.5.2.0 Release Notification (CMB-118620)

Completed - The scheduled maintenance has been completed.
Oct 14, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:30 PDT

Scheduled - A new version of Patch Management (PM) 1.5.2.0 is going to be released into production on Qualys AU Platform 1 on October 14th,2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-patch-management-1.5.2-release-notes.pdf

Ticket Reference for this activity: CMB-118620.
Oct 7, 04:02 PDT

CA Platform 1: Out-of-Band Configuration (OCA) v-1.6.0.2 Release Notification ( CMB-117201 )

Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:00 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.2 is HotFix and going to be released into production on Qualys CA Platform 1 on Oct 14th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-117201
Oct 7, 02:54 PDT

AU Platform 1: Qualys Suite PORTAL 3.7.1.0-7 Emergency Release (CMB-119079)

Completed - The scheduled maintenance has been completed.
Oct 14, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:30 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.7.1.0-7 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime

Release notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.7.1-release-notes.pdf

Ticket Reference for this activity: CMB-119079
Oct 13, 22:30 PDT

EU Platform 1: Qualys Suite QWEB-10.14.0.0-4 Release Notification (CMB-117301)

Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-4 is scheduled to be released into production on EU Platform 1 on October 13th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.14-release-notes.pdf

Ticket Reference for this activity: CMB-117301
Sep 30, 06:21 PDT

AU Platform 1: Continuous Monitoring 2.0.2 Release Notification (CMB-118950)

Completed - The scheduled maintenance has been completed.
Oct 14, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 01:32 PDT

Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on AU Platform 1 on October 14th, 2021.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118950
Oct 12, 22:58 PDT

US Platform 4: Continuous Monitoring 2.0.2 Release Notification ( CMB-118949 )

Completed - The scheduled maintenance has been completed.
Oct 14, 00:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:30 PDT

Scheduled - Back-end services for Continuous Monitoring (CM) module are scheduled to be updated on US Platform 4 on October 13th, 2021.

The Continuous Monitoring (CM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118949
Oct 12, 23:04 PDT

Oct 13, 2021

Oct 12, 2021

CA Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification (CMB-118338)

Completed - The scheduled maintenance has been completed.
Oct 12, 19:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 14:03 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the CA Platform1 on October 13th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118338
Oct 7, 04:38 PDT

US Platform 2: High Portal-Indexing lag ( IM-7659 )

Resolved - This incident has been resolved.
Oct 12, 14:31 PDT

Update - Qualys Cloud Platform Operations is continuing to investigate the issue causing an indexing delay on Qualys US Platform 2. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.

Ticket Reference for this incident: IM-7659
Oct 12, 02:55 PDT

Investigating - Qualys Cloud Platform Operations is currently investigating an issue on US Platform 2 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI. Further updates will be shared as they become available.

Ticket Reference for this incident: IM-7659
Oct 11, 12:06 PDT

CA Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hot fix Release Notification (CMB-118138)

Completed - The scheduled maintenance has been completed.
Oct 12, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on the CA Platform 1 on October 12th, 2021. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118138
Oct 7, 02:59 PDT

CA Platform 1: Qualys Suite QWEB-10.14.0.0-4 Release Notification (CMB-117300)

Completed - The scheduled maintenance has been completed.
Oct 12, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:30 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-4 is scheduled to be released into production on CA Platform 1 on October 12th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.14-release-notes.pdf

Ticket Reference for this activity: CMB-117300
Sep 30, 06:18 PDT

US Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification (CMB-118332)

Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:00 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the US Platform1 on October 12th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118332
Oct 7, 04:44 PDT

US Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hot fix Release Notification (CMB-118132)

Completed - The scheduled maintenance has been completed.
Oct 12, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 22:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on the US Platform 1 on October 11th, 2021. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118132
Oct 7, 02:55 PDT

Oct 11, 2021

IN Platform1: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification (CMB-118337)

Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:00 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the IN Platform1 on October 11th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118337
Oct 7, 04:46 PDT

EU Platform 1: Out-of-Band Configuration (OCA) v-1.6.0.2 Release Notification ( CMB-117198 )

Completed - The scheduled maintenance has been completed.
Oct 11, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 11:30 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.2 is HotFix and going to be released into production on Qualys EU Platform 1 on Oct 11th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-117198
Oct 7, 03:00 PDT

US Platform 3: Qualys Suite PORTAL 3.8.0.1-4 Hot fix Release Notification (CMB-118756)

Completed - The scheduled maintenance has been completed.
Oct 11, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 15:02 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on the US Platform 3. The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-118756
Oct 11, 11:13 PDT

AE Platform 1: Container Security 1.12.0.0-66 Release Notification ( CMB-117351)

Completed - The scheduled maintenance has been completed.
Oct 11, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 11:01 PDT

Scheduled - A new release of Container Security 1.12.0.0-66 is scheduled to be released into production on Qualys AE Platform 1 on October 11th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-release-notes.pdf

https://www.qualys.com/docs/release-notes/qualys-container-runtime-security-instrumentation-2.4.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-117351
Oct 7, 04:05 PDT

US Platform 1: Qualys Suite QWEB-10.14.0.0-4 Release Notification (CMB-117299)

Completed - The scheduled maintenance has been completed.
Oct 11, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 10:01 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-4 is scheduled to be released into production on US Platform 1 on October 11th, 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.14-release-notes.pdf

Ticket Reference for this activity: CMB-117299
Sep 30, 06:17 PDT

AE Platform 1: Patch Management (PM) 1.5.1.0 Release Notification (CMB-105878)

Completed - The scheduled maintenance has been completed.
Oct 11, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 09:00 PDT

Scheduled - A new version of Patch Management (PM) 1.5.1.0 is going to be released into production.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-patch-management-1.5.1-release-notes.pdf

Ticket Reference for this activity: CMB-105878
Oct 1, 05:04 PDT

IN Platform 1: Qualys Suite PORTAL 3.8.0.1-4 Hot fix Release Notification (CMB-118137)

Completed - The scheduled maintenance has been completed.
Oct 11, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 09:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on the IN Platform 1 on October 11th, 2021. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118137
Oct 7, 02:55 PDT

US Platform2: CyberSecurity Asset Management (CSAM) 2.1.0.0 Release Notification (CMB-118333)

Completed - The scheduled maintenance has been completed.
Oct 11, 08:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 02:00 PDT

Scheduled - Hot-fix release of CyberSecurity Asset Management (CSAM) 2.1.0.0 is scheduled to be released into production on the US Platform2 on October 11th, 2021.

The CyberSecurity Asset Management (CSAM) module may temporarily be unavailable during this period.

Ticket Reference for this activity: CMB-118333
Oct 7, 04:48 PDT

EU Platform 2: Qualys Suite PORTAL 3.8.0.1-4 Hotfix Release Notification (CMB-118655)

Completed - The scheduled maintenance has been completed.
Oct 11, 07:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 05:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on Qualys EU Platform 2.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-118655
Oct 10, 19:46 PDT

AU Platform 1: Patch Management (PM) 1.5.1.1 Release Notification ( CMB-118619 )

Completed - The scheduled maintenance has been completed.
Oct 11, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:30 PDT

Scheduled - Hot Fix release of Patch Management (PM) 1.5.1.1 is scheduled to be released into production on the AU Platform 1 on October 10th, 2021.

The Patch Management (PM) module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity - CMB-118619.
Oct 7, 03:56 PDT

US Platform 4: Qualys Suite PORTAL 3.8.0.1-4 Hotfix Release Notification (CMB-118654)

Completed - The scheduled maintenance has been completed.
Oct 11, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on Qualys US Platform 4.

The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-118654
Oct 10, 19:42 PDT

US Platform 3: Out-of-Band Configuration (OCA) v-1.6.0.2 Release Notification ( CMB-117196 )

Completed - The scheduled maintenance has been completed.
Oct 11, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:30 PDT

Scheduled - A new version of Out-of-Band Configuration (OCA) v-1.6.0.2 is HotFix and going to be released into production on Qualys US Platform 3 on Oct 10th, 2021.

The OCA Module may temporarily be unavailable during the deployment window.

Ticket Reference for this activity: CMB-117196
Oct 7, 02:58 PDT

US Platform1 : Secure Enterprise Mobility (SEM) 1.0.1-3 Release Notification (CMB-103601)

Completed - The scheduled maintenance has been completed.
Oct 11, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:30 PDT

Scheduled - A new version of Secure Enterprise Mobility (SEM) v1.0.1-3 is going to be released into production on Qualys US Platform 1 on Oct 10th, 2021.

SEM Module may temporarily be unavailable during the deployment window.

Ticket reference for this activity : CMB-103601
Oct 7, 02:22 PDT

IN Platform 1 Release Notification: Qualys Suite QWEB-10.14.0.0-4 (CMB-117298)

Completed - The scheduled maintenance has been completed.
Oct 11, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:00 PDT

Scheduled - A new release of Qualys Suite QWEB-10.14.0.0-4 is scheduled to be released into production on IN Platform 1 on Oct 10th, 2021
The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.14-release-notes.pdf

Ticket Reference for this activity: CMB-117298
Oct 10, 22:00 PDT

US Platform 1: Container Security 1.12.0.0-66 Release Notification ( CMB-117344)

Completed - The scheduled maintenance has been completed.
Oct 11, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:30 PDT

Scheduled - A new release of Container Security 1.12.0.0-66 is scheduled to be released into production on Qualys US Platform 1 on October 4th 2021.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-release-notes.pdf

https://www.qualys.com/docs/release-notes/qualys-container-runtime-security-instrumentation-2.4.0-release-notes.pdf

API Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.12.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-117344
Oct 1, 05:47 PDT

US Platform 2: Qualys Suite PORTAL 3.8.0.1-4 Hotfix Release Notification (CMB-118133)

Completed - The scheduled maintenance has been completed.
Oct 11, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:00 PDT

Scheduled - Hot Fix release of Qualys Suite PORTAL 3.8.0.1-4 is scheduled to be released into production on Qualys US Platform 2.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-3.8.0.1-release-notes.pdf

Ticket Reference for this activity: CMB-118133
Oct 7, 02:59 PDT

Oct 10, 2021

Oct 9, 2021

No incidents reported.