All Systems Operational
US Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
CertView (CERT)   Operational
IT Asset Management (ITAM)   ? Operational
US Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Container Security (CS)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
Cert View (CV)   Operational
CloudView (CV)   ? Operational
IT Asset Management (ITAM)   ? Operational
US Platform 3 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
Asset Inventory Beta ( AI)   ? Operational
IT Asset Management (ITAM)   ? Operational
EU Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
CertView(CERT)   Operational
IT Asset Management (ITAM)   ? Operational
EU Platform 2 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
Container Security (CS)   Operational
CloudView (CV)   Operational
IT Asset Management (ITAM)   ? Operational
IN Platform 1 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   ? Operational
Container Security (CS)   Operational
CertView   Operational
IT Asset Management (ITAM)   ? Operational
PCI Platform   ? Operational
Free Services Operational
FreeScan   ? Operational
BrowserCheck   ? Operational
SSL Labs   ? Operational
US Platform 4 Operational
Cloud Agent (CA)   Operational
AssetView (AV)   Operational
Vulnerability Management (VM)   Operational
Threat Protection (TP)   Operational
Security Configuration Assessment (SCA)   Operational
Continuous Monitoring (CM)   Operational
Indication of Compromise (IOC)   Operational
Policy Compliance (PC)   Operational
PCI Compliance (PCI)   Operational
File Integrity Monitoring (FIM)   Operational
Security Assessment Questionnaire (SAQ)   Operational
Web Application Scanning (WAS)   Operational
Web Application Firewall (WAF)   Operational
Malware Detection (MD)   Operational
CloudView (CV)   Operational
Container Security (CS)   Operational
CertView (CERT)   Operational
IT Asset Management (ITAM)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Qualys EU Platform 2 Maintenance Notification Nov 29, 20:00 - Nov 30, 04:00 PST
Planned downtime maintenance on the Qualys EU Platform 2 requires an 8-hour downtime on 29 November 2018 starting at 20:00 UTC and ending at 04:00 UTC on 30 November 2018.

For details, see https://www.qualys.com/notifications/platform-eu2/
Posted on Oct 23, 02:29 PDT
Qualys EU Platform 1 Maintenance Notification Dec 6, 12:00-20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 02:44 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 23, 02:43 PDT
Scheduled - Planned downtime maintenance on the Qualys EU Platform 1 requires an 8-hour downtime on 6 December 2018 starting at 02:00 UTC and ending at 10:00 UTC on 6 December 2018.

For details, see https://www.qualys.com/notifications/platform-eu1/
Dec 6, 20:00 PST
Past Incidents
Nov 20, 2018

No incidents reported today.

Nov 19, 2018
PCI:Users are unable to login using two factor authentication(VIP authentication).
Resolved - This incident has been resolved.
Nov 19, 06:59 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue because of which Users are unable to log in using two-factor authentication(VIP authentication). Please contact Support at https://www.qualys.com/support/ ,if you wish to disable 2FA in the meanwhile. Further updates will be shared as they become available.
Nov 19, 05:14 PST
Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
US Platform 1: Service Unavailable
Resolved - This incident has been resolved.
Nov 12, 06:13 PST
Monitoring - It has been identified as database connectivity issue due to which users were unable to log in. Qualys Cloud Operations has resolved the connectivity issue and are currently monitoring the status.
Nov 12, 03:19 PST
Investigating - Qualys Cloud Operations is investigating an incident that is causing the Qualys Cloud Platform to return Service Unavailable across all UI applications. Updates will be provided as they become available.
Nov 12, 02:50 PST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
US Platform 1 : AssetView/Cloud Agent Search Latency
Resolved - This incident has been resolved.
Nov 9, 02:21 PST
Identified - Qualys Cloud Platform Operations has identified the issue and a fix is being implemented.Subsequent updates will be shared as they become available
Nov 8, 05:51 PST
Investigating - Qualys Cloud Platform Operations is investigating an issue which may impact the search results which are shown in Asset View and Cloud Agent Applications. Further updates will be provided as they become available.
Nov 7, 20:06 PST
[Scheduled] Qualys US Platform 1 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 9, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 18:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 09:27 PDT
Scheduled - Planned downtime maintenance on the Qualys US Platform 1 requires an 8-hour downtime on 9 November 2018 starting at 02:00 UTC and ending at 10:00 UTC on 9 November 2018.

For details, see https://www.qualys.com/notifications/platform-us1/
Oct 24, 13:53 PDT
Nov 8, 2018
US Platform 3 : Assets are not visible within AssetView and Cloud Agent
Resolved - This incident has been resolved.
Nov 8, 14:52 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 09:33 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 08:59 PST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing Host Assets to not be visible within AssetView and Cloud Agent applications. Customers will also see that Dashboards are presenting an error. Further updates will be shared as they become available.
Nov 8, 08:08 PST
Nov 6, 2018

No incidents reported.

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