Qualys, Inc. Status

US Platform 4: PORTAL 3.14.1.0-6 Release Notification (CMB-186159)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 2023 - 00:31 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.14.1.0-5 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-186159

US Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

Custom Assessment And Remediation (CAR) Operational

Unified Dashboard (UD) Operational

Connector Centralization Operational

US Platform 2 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

Custom Assessment And Remediation (CAR) Operational

Unified Dashboard (UD) Operational

Connector Centralization Operational

US Platform 3 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

Custom Assessment and Remediation (CAR) Operational

Unified Dashboard (UD) Operational

Connector Centralization Operational

Custom Assessment And Remediation (CAR) Operational

US Platform 4 Under Maintenance

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Under Maintenance

CertView (CERT) Operational

Cloud Agent (CA) Under Maintenance

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Under Maintenance

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Under Maintenance

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Under Maintenance

Threat Protection (TP) Under Maintenance

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Under Maintenance

Web Application Scanning (WAS) Under Maintenance

Security Configuration Assessment (SCA) Operational

Asset Inventory (AI) Operational

SaaS Detection and Response (SDR) Operational

Secure Enterprise Mobility (SEM) Operational

Unified Dashboard (UD) Operational

Custom Assessment And Remediation (CAR) Operational

Connector Centralization Operational

VMDR OT Operational

EU Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView(CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

Unified Dashboard (UD) Operational

Custom Assessment And Remediation (CAR) Operational

Connector Centralization Operational

VMDR OT Operational

EU Platform 2 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

Extended Detection and Response (XDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

Unified Dashboard (UD) Operational

Connector Centralization Operational

Custom Assessment And Remediation (CAR) Operational

IN Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cloud Agent (CA) Operational

CertView (CERT) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Secure Enterprise Mobility (SEM) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

Unified Dashboard (UD) Operational

Custom Assessment And Remediation (CAR) Operational

Connector Centralization Operational

CA Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Indication of Compromise (IOC) Operational

Malware Detection (MD) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

SaaS Detection and Response (SDR) Operational

Secure Enterprise Mobility (SEM) Operational

Unified Dashboard (UD) Operational

Connector Centralization Operational

Custom Assessment And Remediation (CAR) Operational

AE Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

Cloud Agent (CA) Operational

CloudView (CV) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Endpoint Detection and Response (EDR) Operational

File Integrity Monitoring (FIM) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Network Passive Sensor (PS) Operational

Patch Management (PM) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

SaaS Detection and Response (SDR) Operational

Security Assessment Questionnaire (SAQ) Operational

Security Configuration Assessment (SCA) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Scanning (WAS) Operational

Unified Dashboard (UD) Operational

Custom Assessment And Remediation (CAR) Operational

Connector Centralization Operational

AU Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

Cert View (CERT) Operational

Cloud Agent (CA) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Malware Detection (MD) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

CloudView (CV) Operational

SaaS Detection and Response (SDR) Operational

File Integrity Monitoring (FIM) Operational

Security Configuration Assessment (SCA) Operational

Endpoint Detection and Response (EDR) Operational

Unified Dashboard (UD) Operational

Network Passive Sensor (PS) Operational

Connector Centralization Operational

Custom Assessment And Remediation (CAR) Operational

UK Platform 1 Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

AssetView (AV) Operational

CertView (CERT) Operational

CloudView (CV) Operational

Cloud Agent (CA) Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

Malware Detection (MD) Operational

Patch Management (PM) Operational

PCI Compliance (PCI) Operational

Policy Compliance (PC) Operational

Qualys Gateway Service (QGS) Operational

Security Assessment Questionnaire (SAQ) Operational

Threat Protection (TP) Operational

Vulnerability Management (VM) Operational

Web Application Firewall (WAF) Operational

Web Application Scanning (WAS) Operational

File Integrity Monitoring (FIM) Operational

SaaS Detection and Response (SDR) Operational

Network Passive Sensor (PS) Operational

Security Configuration Assessment (SCA) Operational

Out-of-Band Configuration Assessment (OCA) Operational

Secure Enterprise Mobility (SEM) Operational

Unified Dashboard (UD) Operational

Endpoint Detection and Response (EDR) Operational

Connector Centralization Operational

Custom Assessment And Remediation (CAR) Operational

US GOV Platform 1 Operational

Container Security (CS) Operational

Continuous Monitoring (CM) Operational

File Integrity Monitoring (FIM) Operational

Vulnerability Management (VM) Operational

Threat Protection (TP) Operational

Web Application Scanning (WAS) Operational

Unified Dashboard (UD) Operational

Policy Compliance (PC) Operational

Patch Management (PM) Operational

CertView (CERT) Operational

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Operational

Cloud Agent (CA) Operational

PCI Platform Operational

Free Services Operational

BrowserCheck Operational

SSL Labs Operational

Qualys Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

AU Platform 1: CertView 2.13.0 Release Notification (CMB-181696) Mar 22, 2023 21:30 - Mar 23, 2023 01:30 PDT

A new version of CertView 2.13.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.13.0-release-notes.pdf

Ticket Reference for this activity: CMB-181696
Posted on Mar 17, 2023 - 04:23 PDT

UK Platform 1: CertView 2.13.0 Release Notification (CMB-181697) Mar 23, 2023 21:30 - Mar 24, 2023 01:30 PDT

US Platform 4: Quarterly Maintenance Notification (CMB-182869) Apr 27, 2023 18:00 - Apr 28, 2023 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 4 requires a 9-hour downtime on April 27th, 2023 starting at 18:00 PST and ending at 3:00 PST on April 28th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-us4/

Ticket Reference for this activity: CMB-182869
Posted on Mar 07, 2023 - 04:03 PST

CA Platform 1: Quarterly Maintenance Notification (CMB-182870) May 1, 2023 18:00 - May 2, 2023 03:00 PDT

Planned downtime maintenance on the Qualys CA Platform1 requires a 9-hour downtime on May 1st, 2023 starting at 18:00 PST and ending at 3:00 PST on May 2nd, 2023.

For details, see:
https://www.qualys.com/notifications/platform-ca1/

Ticket Reference for this activity: CMB-182870
Posted on Mar 07, 2023 - 04:03 PST

US Platform 3: Quarterly Maintenance Notification (CMB-182868) May 4, 2023 18:00 - May 5, 2023 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 3 requires a 9-hour downtime on May 4th, 2023 starting at 18:00 PST and ending at 3:00 PST on May 5th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-us3/

Ticket Reference for this activity: CMB-182868
Posted on Mar 07, 2023 - 04:03 PST

US Platform 2: Quarterly Maintenance Notification (CMB-182867) May 8, 2023 18:00 - May 9, 2023 03:00 PDT

Planned downtime maintenance on the Qualys US Platform 2 requires a 9-hour downtime on May 8th, 2023 starting at 18:00 PST and ending at 3:00 PST on May 9th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-us2/

Ticket Reference for this activity: CMB-182867
Posted on Mar 07, 2023 - 04:04 PST

US Platform 1: Quarterly Maintenance Notification ( CMB-182866 ) May 11, 2023 18:00 - May 12, 2023 03:00 PDT

Planned downtime maintenance on the Qualys US Platform1 requires a 9-hour downtime on May 11th, 2023 starting at 18:00 PST and ending at 3:00 PST on May 12th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-us1/

Ticket Reference for this activity: CMB-182866
Posted on Mar 07, 2023 - 03:22 PST

AE Platform 1: Quarterly Maintenance Notification ( CMB-182871 ) May 18, 2023 08:00-17:00 PDT

Planned downtime maintenance on the Qualys AE Platform1 requires a 9-hour downtime on May 18th, 2023 starting at 8:00 PST and ending at 17:00 PST on May 18th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-ae1/

Ticket Reference for this activity: CMB-182871
Posted on Mar 07, 2023 - 03:26 PST

EU Platform 1: Quarterly Maintenance Notification ( CMB-182872 ) May 22, 2023 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform1 requires a 9-hour downtime on May 22nd, 2023 starting at 12:00 PST and ending at 21:00 PST on May 22nd, 2023.

For details, see:
https://www.qualys.com/notifications/platform-eu1/

Ticket Reference for this activity: CMB-182872
Posted on Mar 07, 2023 - 03:31 PST

EU Platform 2 Quarterly Maintenance Notification ( CMB-182873 ) Jun 1, 2023 12:00-21:00 PDT

Planned downtime maintenance on the Qualys EU Platform2 requires a 9-hour downtime on Jun 1st, 2023 starting at 12:00 PST and ending at 21:00 PST on Jun 1st, 2023.

For details, see:
https://www.qualys.com/notifications/platform-eu2/

Ticket Reference for this activity: CMB-182873
Posted on Mar 07, 2023 - 03:35 PST

UK Platform 1: Quarterly Maintenance Notification ( CMB-182874 ) Jun 5, 2023 11:00-20:00 PDT

Planned downtime maintenance on the Qualys UK Platform1 requires a 9-hour downtime on June 5th, 2023 starting at 11:00 PST and ending at 20:00 PST on June 5th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-uk1/

Ticket Reference for this activity: CMB-182874
Posted on Mar 15, 2023 - 00:15 PDT

AU Platform 1: Quarterly Maintenance Notification ( CMB-182875 ) Jun 8, 2023 02:00-11:00 PDT

Planned downtime maintenance on the Qualys AU Platform1 requires a 9-hour downtime on June 8th, 2023 starting at 2:00 PST and ending at 11:00 PST on June 8th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-au1/

Ticket Reference for this activity: CMB-182875
Posted on Mar 15, 2023 - 00:17 PDT

IN Platform 1: Quarterly Maintenance Notification ( CMB-182876 ) Jun 12, 2023 06:00-15:00 PDT

Planned downtime maintenance on the Qualys IN Platform1 requires a 9-hour downtime on June 12th, 2023 starting at 6:00 PST and ending at 15:00 PST on June 12th, 2023.

For details, see:
https://www.qualys.com/notifications/platform-in1/

Ticket Reference for this activity: CMB-182876
Posted on Mar 15, 2023 - 00:20 PDT

Past Incidents

Mar 22, 2023

Unresolved incident: US Platform 4: PORTAL 3.14.1.0-6 Release Notification (CMB-186159).

Mar 21, 2023

AE Platform 1: PORTAL 3.14.1.0-6 Release Notification (CMB-186152)

Completed - The scheduled maintenance has been completed.
Mar 21, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 13:00 PDT

Scheduled - A new release of Qualys Suite PORTAL 3.14.1.0-6 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Ticket Reference for this activity: CMB-186152
Mar 21, 08:41 PDT

US Platform 1: PORTAL 3.14.1.0-6 Release Notification (CMB-186156)

Completed - The scheduled maintenance has been completed.
Mar 21, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:30 PDT

Mar 20, 2023

EU Platform 1: PORTAL 3.14.1.0-6 Release Notification (CMB-186153)

Completed - The scheduled maintenance has been completed.
Mar 20, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 13:01 PDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 12:33 PDT

CA Platform 1: Connector Centralization 1.3.0.0 Release Notification (CMB-179199)

Completed - The scheduled maintenance has been completed.
Mar 20, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:30 PDT

Scheduled - A new release of Connector Centralization 1.3.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-connector-1.3-release-notes.pdf

Ticket Reference for this activity: CMB-179199
Mar 17, 04:31 PDT

CA Platform 1: CloudView (CV)2.0.0 Release Notification (CMB-178545)

Completed - The scheduled maintenance has been completed.
Mar 20, 03:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:30 PDT

Scheduled - A new version of CloudView (CV)2.0.0 is scheduled to be released into production. The deployment is completely transparent to users and requires no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloudview-2.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloudview-2.0-api-release-notes.pdf

Ticket Reference for this activity: CMB-178545
Mar 17, 04:31 PDT

AE Platform 1: CertView 2.13.0 Release Notification (CMB-181695)

Completed - The scheduled maintenance has been completed.
Mar 20, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:30 PDT

Scheduled - A new version of CertView 2.13.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-certificateview-2.13.0-release-notes.pdf

Ticket Reference for this activity: CMB-181695
Mar 17, 04:23 PDT

Mar 19, 2023

US Platform 1: PORTAL 3.14.1.0-5 Release Notification (CMB-182225)

Completed - Due to some unforeseen issues, Qualys Cloud Platform Operations has to cancel this deployment.
We will reschedule this deployment and the new schedule will be shared at the earliest. We regret the inconvenience caused.

Ticket reference for this Incident: CMB-182225.
Mar 19, 21:06 PDT

Mar 18, 2023

No incidents reported.

Mar 17, 2023

CA Platform 1: QWEB-10.21.4.0-6 Release Notification ( CMB-184157 )

Completed - The scheduled maintenance has been completed.
Mar 17, 18:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:01 PDT

Scheduled - A new release of Qualys Suite is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.1-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.3-release-notes.pdf

Ticket Reference for this activity: CMB-184157
Mar 16, 20:36 PDT

CA Platform 1: PORTAL 3.14.1.0-5 Release Notification (CMB-182232)

Completed - The scheduled maintenance has been completed.
Mar 17, 04:08 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:30 PDT

US Platform 4: CertView 2.13.0 Release Notification (CMB-181690)

Completed - The scheduled maintenance has been completed.
Mar 17, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:30 PDT

Scheduled - A new version of CertView 2.13.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.13.0-release-notes.pdf

Ticket Reference for this activity: CMB-181690
Mar 9, 03:22 PST

Mar 16, 2023

EU Platform 2: PORTAL 3.14.1.0-5 Release Notification (CMB-182230)

Completed - The scheduled maintenance has been completed.
Mar 16, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 13:00 PDT

EU Platform 2: Release Notification: Endpoint Detection and Response (EDR) 2.3.0 (CMB-180217)

Completed - The scheduled maintenance has been completed.
Mar 16, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 10:00 PDT

Scheduled - A new version of Endpoint Detection and Response (EDR) 2.3.0 is going to be released into production. Endpoint Detection and Response module may temporarily be unavailable during this period.

Ticket reference for this activity CMB-180217.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-2.3-release-notes.pdf
Mar 13, 23:36 PDT

US Platform 2: PORTAL 3.14.1.0-5 Release Notification (CMB-182226)

Completed - The scheduled maintenance has been completed.
Mar 16, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:31 PDT

CA Platform 1: CertView 2.13.0 Release Notification (CMB-181694)

Completed - The scheduled maintenance has been completed.
Mar 16, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:30 PDT

Scheduled - A new version of CertView 2.13.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.13.0-release-notes.pdf

Ticket Reference for this activity: CMB-181694
Mar 9, 03:22 PST

Mar 15, 2023

Mar 14, 2023

No incidents reported.

Mar 13, 2023

IN Platform 1: Quarterly Maintenance Notification (CMB-171292)

Completed - The scheduled maintenance has been completed.
Mar 13, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:01 PDT

Scheduled - Planned downtime maintenance on the Qualys IN Platform 1 requires an 9-hour downtime on March 13th, 2023 starting at 6:00 PST and ending at 15:00:00 PST on March 13th, 2023.

Ticket Reference for this activity: CMB-171292

For details, see: https://www.qualys.com/notifications/platform-in1/
Dec 16, 09:13 PST

US Platform 2: PORTAL 3.14.1.0-5 Release Notification (CMB-182227)

Completed - The scheduled maintenance has been completed.
Mar 13, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:30 PDT

UK Platform 1: Connector Centralization 1.3.0.0 Release Notification (CMB-179202)

Completed - The scheduled maintenance has been completed.
Mar 13, 03:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:31 PDT

UK Platform 1: CloudView (CV)2.0.0 Release Notification (CMB-178548)

Completed - The scheduled maintenance has been completed.
Mar 13, 03:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:31 PDT

US Platform 4: Endpoint Detection and Response (EDR) 2.3.0 Release Notification (CMB-180215)

Completed - The scheduled maintenance has been completed.
Mar 13, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:30 PDT

Scheduled - A new version of Endpoint Detection and Response (EDR) 2.3.0 is going to be released into production. Endpoint Detection and Response module may temporarily be unavailable during this period.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-endpoint-detection-and-response-2.3-release-notes.pdf

Ticket Reference for this activity: CMB-180215
Mar 10, 04:14 PST

US Platform 1: CertView 2.13.0 Release Notification (CMB-181687)

Completed - The scheduled maintenance has been completed.
Mar 13, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:31 PDT

Scheduled - A new version of CertView 2.13.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.13.0-release-notes.pdf

Ticket Reference for this activity: CMB-181687
Mar 9, 03:22 PST

Mar 12, 2023

Mar 11, 2023

No incidents reported.

Mar 10, 2023

UK Platform 1: QWEB-10.21.4.0-5 Release Notification (CMB-183162)

Completed - The scheduled maintenance has been completed.
Mar 10, 18:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 PST

Scheduled - A new release of Qualys Suite QWEB-10.21.4.0-5 is scheduled to be released into production.

The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.0-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.1-release-notes.pdf
https://www.qualys.com/docs/release-notes/qualys-cloud-platform-10.21.3-release-notes.pdf

Ticket Reference for this activity: CMB-183162
Mar 9, 12:35 PST

US Platform 1: Qualys Container Security (CS) 1.22.0 Release Notification ( CMB-180484 )

Completed - The scheduled maintenance has been completed.
Mar 10, 03:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:30 PST

Scheduled - A new release of Qualys Container Security (CS) 1.22.0 is scheduled to be released into production. This deployment is completely transparent to users and requires no downtime.

Qualys Container Security 1.22 Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-1.22-api-release-notes.pdf

Ticket Reference for this activity: CMB-180484
Feb 23, 21:20 PST

US Platform 1: Qualys Container Security Sensor 1.22.0-0 Release Notification ( CMB-180611 )

Completed - The scheduled maintenance has been completed.
Mar 10, 01:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:30 PST

Scheduled - A new release of Container Security Sensor 1.22.0-0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes:
https://www.qualys.com/docs/release-notes/qualys-container-security-sensor-1.22-release-notes.pdf

Ticket Reference for this activity: CMB-180611
Feb 23, 22:57 PST

Mar 9, 2023

IN Platform 3: PORTAL 3.14.1.0-5 Release Notification (CMB-182231)

Completed - The scheduled maintenance has been completed.
Mar 9, 17:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 13:00 PST

EU Platform 2: VM/PC Scans in "Queued" status & Scan Processing Delay (IM-10876)

Resolved - This incident has been resolved.
Mar 9, 11:50 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 07:23 PST

Update - Qualys Cloud Platform Operations continues to investigate an issue causing some of the VM/PC Scans to remain in "Queued" status in UI for a long time, and scan processing is also delayed.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-10876.
Mar 9, 03:41 PST

Investigating - Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans to remain in "Queued" status in UI for a long time, and scan processing is also delayed. Further updates will be shared as they become available.

The ticket reference for this activity is IM-10876.
Mar 8, 21:52 PST

AU Platform 1: Quarterly Maintenance Notification (CMB-171290)

Completed - The scheduled maintenance has been completed.
Mar 9, 11:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 02:00 PST

Scheduled - Planned downtime maintenance on the Qualys AU Platform 1 requires an 9-hour downtime on March 9th, 2023 starting at 2:00 PST and ending at 11:00:00 PST on March 9th, 2023.

Ticket Reference for this activity: CMB-171290

For details, see: https://www.qualys.com/notifications/platform-au1/
Dec 16, 09:18 PST

US Platform 2: CertView 2.13.0 Release Notification (CMB-181688)

Completed - The scheduled maintenance has been completed.
Mar 9, 01:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 21:30 PST

Scheduled - A new version of CertView 2.13.0 is going to be released into production. The deployment is completely transparent to users and will require no downtime.

Release Notes: https://www.qualys.com/docs/release-notes/qualys-certificateview-2.13.0-release-notes.pdf

Ticket Reference for this activity: CMB-181688
Mar 1, 12:34 PST

Mar 8, 2023

EU Platform 2: UI/API Unavailable (IM-10881)

Resolved - This incident has been resolved.
Mar 8, 21:12 PST

Monitoring - Qualys Cloud Platform Operations has implemented corrective action, and UI/API functionality has been restored. Further updates will be shared as they become available.

Ticket reference for this activity: IM-10881.
Mar 8, 14:07 PST

Update - Qualys Cloud Platform Operations is working to bring up the Qualys application stack. While the platform login page is available, the backend services are not fully available.

We will update once the remaining services are back up and running, and the platform passes the sanity checks.

Ticket reference for this activity: IM-10881.
Mar 8, 08:20 PST

Identified - We have identified an issue with our infrastructure provider and are working with them to bring services back online.
Mar 8, 03:26 PST

Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI/API to be inaccessible for users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-10881.
Mar 8, 02:33 PST