EU Platform 1 & IND Platform 1 : Issue with PA Module navigation (IM-12185)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 08, 2025 - 02:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2025 - 01:32 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 08, 2025 - 01:18 PDT

Investigating

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Policy Audit. As a result, customers might face issues switching modules from policy compliance tab.

As a workaround, customers can switch to the Dashboard tab under the PA module to navigate to other modules.

Posted Jul 08, 2025 - 01:07 PDT

This incident affected: IN Platform 1 (Policy Audit / Policy Compliance (PA / PC)) and EU Platform 2 (Policy Audit / Policy Compliance (PA / PC)).