In Platform 1: Portal Indexing Lag is increasing(IM-12771)

Incident Report for Qualys, Inc.

Investigating

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys In Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

Posted Jul 16, 2026 - 07:36 PDT

This incident affects: IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Unified Dashboard (UD)).