Resolved
This incident has been resolved.
Posted Jan 20, 2026 - 14:03 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2026 - 13:44 PST
Investigating
Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to various modules on the platform. Scans and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12468.
Posted Jan 20, 2026 - 12:43 PST
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM), TotalAI, Administration).