Multiple Platforms: Slowness in WAS UI (IM-12387)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 20, 2025 - 23:26 PST

Identified

The issue has been identified and a fix will be implemented.

Posted Nov 19, 2025 - 11:59 PST

Investigating

Qualys Cloud Operations is currently investigating an issue on several shared cloud platforms where non-Manager users are observing slowness within the Web Application Scanning module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12387.

Posted Nov 19, 2025 - 09:17 PST

This incident affected: AU Platform 1 (Web Application Scanning (WAS)), CA Platform 1 (Web Application Scanning (WAS)), US Platform 4 (Web Application Scanning (WAS)), US Platform 1 (Web Application Scanning (WAS)), and EU Platform 2 (Web Application Scanning (WAS)).