EU Platform 1: Slow performance with API service (IM-10349)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 09, 2022 - 16:36 PDT

Monitoring

Qualys Cloud Platform Operations Team has taken corrective actions to mitigate the impact. A fix has been implemented, and we are monitoring the results.

The ticket reference for this activity is IM-10349.

Posted Sep 09, 2022 - 10:15 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing API slowness on Qualys EU Platform 1. Further updates will be shared as they become available.

The ticket reference for this incident is IM-10349.

Posted Sep 09, 2022 - 07:10 PDT

This incident affected: EU Platform 1 (Cloud Agent (CA), Vulnerability Management (VM)).