UK Platform 1: Pre-Post Permission Option Unavailable (IM-12170)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 30, 2025 - 10:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2025 - 08:25 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 30, 2025 - 08:21 PDT

Investigating

The Qualys Cloud Platform Operations team is currently investigating an issue where users are unable to add pre actions to a patch job. During this activity, users will receive an improper permission error that is preventing pre actions from being added. Further updates will be shared as they become available. The ticket reference for this incident is IM-12170

Posted Jun 30, 2025 - 07:47 PDT

This incident affected: UK Platform 1 (Patch Management (PM)).