CA Platform 1, AU Platform 1, IN Platform 1, US Platform 4: SSO Login Failures (IM-11703)
Resolved
This incident has been resolved.
Posted Aug 07, 2024 - 12:42 PDT
Monitoring
Qualys Cloud Platform Operations has been implemented and we are monitoring the results for the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11703.
Posted Aug 06, 2024 - 13:30 PDT
Update
Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4.
Customers should now be able to log into CA Platform 1. Further updates will be shared as they become available.
Ticket reference for this activity: IM-11703.
Posted Aug 06, 2024 - 12:32 PDT
Identified
Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-11703.
Posted Aug 06, 2024 - 07:08 PDT
Investigating
Qualys Cloud Platform Operations has identified the issue causing SSO Login Failures on CA Platform 1, AU Platform 1, and US Platform 4. Further updates will be shared as they become available.
Ticket reference for this activity: IM-11703.
Posted Aug 06, 2024 - 06:59 PDT
This incident affected: IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), CertView (CERT), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Unified Dashboard (UD), Custom Assessment and Remediation (CAR), Connector Centralization, Qualys Flow (QFLOW), VMDR OT), CA Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), VMDR Mobile, Unified Dashboard (UD), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT, Extended Detection and Response (XDR)), US Platform 4 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Security Configuration Assessment (SCA), SaaS Detection and Response (SDR), VMDR Mobile, Unified Dashboard (UD), Custom Assessment and Remediation (CAR), Connector Centralization, VMDR OT, Qualys Flow (QFLOW), Total Cloud), and AU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Container Security (CS), Continuous Monitoring (CM), Malware Detection (MD), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Total Cloud, SaaS Detection and Response (SDR), File Integrity Monitoring (FIM), Security Configuration Assessment (SCA), Endpoint Detection and Response (EDR), Unified Dashboard (UD), Network Passive Sensor (PS), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT).