Resolved
This incident has been resolved.
Posted Nov 11, 2025 - 04:12 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 11, 2025 - 01:55 PST
Investigating
Qualys Cloud Platform Operations is investigating an issue causing Intermittent Login Failure and degraded UI/API performance within AE Platform 1.
Further updates will be provided as they become available.
The ticket reference for this incident is IM-12370.
Posted Nov 10, 2025 - 22:52 PST
This incident affected: AE Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), Policy Audit (PA), Qualys Gateway Service (QGS), SaaS Detection and Response (SDR), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Unified Dashboard (UD), Custom Assessment and Remediation (CAR), Connector Centralization, Qualys Flow (QFLOW), VMDR Mobile, Network Passive Sensor (PS), VMDR OT, PCI Compliance (PCI), Total AI).