EU Platform 2: Performance degradation while switching portal modules [IM-6017]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 27, 2021 - 18:36 PDT

Investigating

Qualys Cloud Platform Operations are investigating an issue that is causing UI module loading slowness issue while switching portal modules. Users may notice UI slowness in loading while switching Portal Applications module.
Further updates will be provided as they become available.
Ticket reference for this Incident: IM-6017

Posted Apr 27, 2021 - 13:17 PDT

This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Malware Detection (MD), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Web Application Scanning (WAS)).