US Platform 2: Container Security Scan Processing Delay (IM-12023)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Apr 15, 2025 - 08:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2025 - 20:06 PDT

Update

Qualys Cloud Platform Operations is currently investigating an issue where users may experience a delay in scan processing for Containers, Images and Sensors as well as intermittent loading of the Image and Container Tabs within the UI. Further updates will be shared as they become available.
Posted Apr 09, 2025 - 14:25 PDT

Investigating

We are currently investigating this issue.
Posted Apr 09, 2025 - 13:46 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 09, 2025 - 10:53 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2025 - 10:53 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 09, 2025 - 06:37 PDT

Investigating

Qualys Cloud Platform Operations is investigating an issue where users may experience a delay in scan processing for Containers. Further updates will be shared as they become available. The ticket reference for this activity is IM-12023
Posted Apr 09, 2025 - 04:15 PDT
This incident affected: US Platform 2 (Container Security (CS)).