US Platform 2: Agents unable to connect to platform

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Dec 01, 2017 - 21:53 PST

Identified

Qualys Cloud Platform Operations has taken corrective action, Cloud Agent hosts are now intermittently experiencing connectivity issues and further investigation is ongoing to resolve the matter.. Further updates will be shared as they become available.

Posted Dec 01, 2017 - 20:15 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue that is causing Cloud Agents to be unable to contact the Cloud Agent Platform. Further updates will be shared as they become available.

Posted Dec 01, 2017 - 13:53 PST

This incident affected: US Platform 2 (Cloud Agent (CA)).