EU Platform 2: Unable to load Portal Applications.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Oct 18, 2018 - 17:41 PDT

Update

Qualys Cloud Platform Operations is continuing to investigate the issue. Further updates will be provided as they become available.

Posted Oct 18, 2018 - 07:57 PDT

Investigating

While switching from VM/PC module, users are unable to access Portal Applications. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.

Posted Oct 18, 2018 - 01:23 PDT

This incident affected: EU Platform 2 (AssetView (AV), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), PCI Compliance (PCI), Policy Compliance (PC), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Web Application Firewall (WAF), Web Application Scanning (WAS)).