US Platform 1 - Lag in VM Scan processing (IM-12013)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 03, 2025 - 11:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 03, 2025 - 07:16 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 02, 2025 - 23:39 PDT

Investigating

Qualys VM Platform Operations has identified an issue with VM-scan event lag.

Users will notice delay in VM Scans.

Further updates will be shared as they become available.

Posted Apr 02, 2025 - 22:46 PDT

This incident affected: US Platform 1 (VMDR Mobile, Vulnerability Management (VM), VMDR OT).