US Platform 1: Delay in VM/PC Scan and Agent data being synced to Portal applications.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Aug 26, 2019 - 03:52 PDT

Update

The Qualys Cloud Platform Operations continues to work on this issue. Further updates will be provided as they become available.

Posted Aug 23, 2019 - 14:37 PDT

Investigating

Qualys Cloud Platform Operations is observing a delay in VM/PC scan and Agent scan data from VM/PC to AssetView/ThreatProtection. This would impact current data being shown in AV/TP dashboards and widgets. Further updates will be shared as they become available.

Posted Aug 23, 2019 - 11:50 PDT

This incident affected: US Platform 1 (AssetView (AV), Cloud Agent (CA), Threat Protection (TP)).