US Platform 2:UI/API Login Failure (IM-10757)
Resolved
This incident has been resolved.
Posted Jan 26, 2023 - 14:38 PST
Monitoring
Qualys Cloud Platform Operations has implemented a fix for the issue causing login failures on Qualys US Platform 2, and we are monitoring the results. Further updates will be shared as they become available.
Ticket reference for this activity: IM-10757.
Posted Jan 26, 2023 - 12:40 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 2 UI/API to be inaccessible. Users will not be able to authenticate using UI/API. Further updates will be shared as they become available.
Ticket reference for this activity: IM-10757
Posted Jan 26, 2023 - 12:14 PST
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization).