US Platform 1: All connectors going into queued state (IM-12097)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted May 16, 2025 - 21:07 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2025 - 15:17 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 16, 2025 - 11:46 PDT

Investigating

The Qualys Cloud Platform Operations team is investigating an issue with all types of Connectors(AWS, AZURE, GCP, OCI), where connectors are going into a queued state.
Further updates will be shared as they become available.

Posted May 16, 2025 - 09:42 PDT

This incident affected: US Platform 1 (Total Cloud, Connector Centralization).