US Platform 1, US Platform 2, US Platform 3: Delays in VM Scan Data

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 22, 2023 - 16:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2023 - 17:26 PST

Investigating

Qualys Cloud Operations is investigating an issue causing VM scan data processing delays on US Platform 1, US Platform 2, and US Platform 3. Users will experience delayed updates for VM scan data. Further updates will be shared as they become available.

The reference ticket for this incident: IM-11319.

Posted Nov 21, 2023 - 14:50 PST

This incident affected: US Platform 1 (Vulnerability Management (VM)), US Platform 2 (Vulnerability Management (VM)), and US Platform 3 (Vulnerability Management (VM)).