AU Platform 1 : Intermittent issues while loading VM module (IM-11815)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 09, 2024 - 10:23 PST

Monitoring

Qualys Cloud Platform Operations has implemented a fix and are monitoring the results.

Further updates will be shared as they become available.

Posted Nov 09, 2024 - 09:52 PST

Update

We are continuing to investigate this issue.

Posted Nov 09, 2024 - 09:10 PST

Investigating

Qualys Cloud Platform Operations is investigating intermittent issues while loading VM module through portal front and qglogin (landing page).

Workaround - User's can directly access the UI via https://qualysguard.qg1.apps.qualys.in/vm/#/

Posted Nov 09, 2024 - 06:24 PST

This incident affected: AU Platform 1 (Vulnerability Management (VM)).