US Platform 2: Slow Performance Observed with CAUI (IM-12480)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 29, 2026 - 13:27 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2026 - 11:26 PST

Investigating

Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to the Cloud Agent module on US Platform 2. General agent activity and API are currently not impacted.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12480

Posted Jan 29, 2026 - 10:05 PST

This incident affected: US Platform 2 (Cloud Agent (CA)).