US Platform 2: Intermittent UI and API inaccessible (IM-11669)
Incident Report for Qualys, Inc.
This incident has been resolved.
Posted Jul 10, 2024 - 10:55 PDT
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2024 - 07:13 PDT
Qualys Cloud Platform Operations is currently investigating an issue causing UI/APIs to become intermittently inaccessible on US Platform 2.

Further updates will be shared as they become available.

Internal ticket reference: IM-11669
Posted Jul 10, 2024 - 06:39 PDT
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), VMDR OT).