Resolved
This incident has been resolved.
Posted Mar 31, 2026 - 05:44 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2026 - 03:55 PDT
Investigating
US Platform 2 is currently experiencing issues with the Qualys API and the UI login. The Qualys Cloud Platform Operations team is actively investigating the API and login issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12559.
Posted Mar 31, 2026 - 03:28 PDT
This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit (PA), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), SaaS Detection and Response (SDR), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), VMDR OT, Enterprise TruRisk Management (ETM), TotalAI, Administration).