US Platform 1: Delay in PA Agent Scan Results (IM-12421)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Dec 11, 2025 - 14:06 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 10, 2025 - 18:01 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2025 - 17:56 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in Policy Audit agent scan processing. Some users will notice a delay in the time it takes data captured via Policy Audit agents to become available in the UI and Reports.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12421

Posted Dec 10, 2025 - 09:56 PST

This incident affected: US Platform 1 (Policy Audit / Policy Compliance (PA / PC)).