CA Platform 1: Unexpected Search Results in PM UI (IM-12265)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Sep 03, 2025 - 20:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 03, 2025 - 06:57 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 02, 2025 - 21:43 PDT

Investigating

Qualys Cloud Operations is currently investigating an issue reported within Patch Management UI on CA Platform 1 where users will experience unexpected search results. This incident thus far appears to be impacting the quick filters panel as well as queries and results within the Jobs tab. Further updates will be shared as they become available. The ticket reference for this incident is IM-12265.
Posted Sep 02, 2025 - 14:08 PDT
This incident affected: CA Platform 1 (Patch Management (PM)).