IN Platform 1: Cloud View Module is inaccessible (IM-5079)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Jan 07, 2021 - 09:08 PST

Monitoring

Qualys Cloud Platform Operations have taken corrective action and data is visible in Cloud View UI and API. We are monitoring the results. Further updates will be shared as they become available.
Posted Jan 07, 2021 - 09:04 PST

Update

Qualys Cloud Platform Operations have taken corrective action and data is visible in Cloud View UI and API. We are monitoring the results. Further updates will be shared as they become available.
Posted Jan 07, 2021 - 09:03 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue blocking the complete functionality of the Cloud View module on IN Platform 1, no data loads in UI or API. Further updates will be shared as they become available.
Ticket reference for this activity: IM-5079.
Posted Jan 07, 2021 - 08:50 PST
This incident affected: EU Platform 1 (Total Cloud).
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