US Platform 1: UI/API Unavailable

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 03, 2019 - 18:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 03, 2019 - 18:44 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 03, 2019 - 16:58 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 1 UI/API to become unavailable, further updates will be shared as they become available.

Posted Jul 03, 2019 - 15:12 PDT

This incident affected: US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Malware Detection (MD), PCI Compliance (PCI), Policy Audit (PA), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS)).