US Platform 1, US Platform 2, US Platform 3, EU Platform 2, EU Platform 3 & IN Platform 1: Users are observing a slowness in loading the PA module (IM-12583)
The issue has been identified and a fix is being implemented.
Posted Apr 17, 2026 - 07:50 PDT
Update
We are continuing to investigate this issue.
Posted Apr 16, 2026 - 07:33 PDT
Update
We are continuing to investigate this issue.
Posted Apr 15, 2026 - 07:25 PDT
Update
We are continuing to investigate this issue.
Posted Apr 15, 2026 - 02:43 PDT
Investigating
We are currently investigating this issue.
Posted Apr 14, 2026 - 06:31 PDT
Update
We are continuing to monitor for any further issues.
Posted Apr 13, 2026 - 20:57 PDT
Update
We are continuing to monitor for any further issues.
Posted Apr 13, 2026 - 20:56 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2026 - 10:07 PDT
Investigating
US Platform 2, US Platform 3, EU Platform2 and In Platform 1 are currently experiencing slowness when loading the policy audit module. The Qualys Cloud Platform Operations team is actively investigating the issue.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12583
Posted Apr 13, 2026 - 09:34 PDT
This incident affected: IN Platform 1 (Policy Audit (PA), Security Configuration Assessment (SCA)), US Platform 1 (Policy Audit (PA), Security Configuration Assessment (SCA)), US Platform 2 (Policy Audit (PA), Security Configuration Assessment (SCA)), US Platform 3 (Policy Audit (PA), Security Configuration Assessment (SCA)), EU Platform 2 (Policy Audit (PA), Security Configuration Assessment (SCA)), and EU Platform 3 (Policy Audit (PA), Security Configuration Assessment (SCA)).