US Platform 1: Delay in VM Scan Processing [IM-12807]

Incident Report for Qualys, Inc.

Identified

Qualys Cloud Platform Operations has identified the issue and is currently implementing a fix. This problem is delaying data processing. Users will notice that information takes longer than expected to become available in UI and via API. Further updates will be shared as they become available

Posted Aug 06, 2026 - 07:26 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 1. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12807

Posted Aug 06, 2026 - 01:22 PDT

This incident affects: US Platform 1 (Vulnerability Management (VM)).