Platform: US_POD1/2/3, EU_POD1/2, IN_POD1, CA_POD1: Tag Based Queries Not Returning Expected Assets(IM-12549)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Mar 22, 2026 - 05:16 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2026 - 05:33 PDT

Investigating

Customers running tag-based QQL queries in the VMDR Vulnerabilities tab and in CSAM may observe that some assets are not being returned in the results. This issue is impacting multiple dashboards, widgets, and all users.

Posted Mar 17, 2026 - 20:11 PDT

This incident affected: US Platform 3 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)), US Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)), EU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)), IN Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)), US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)), EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)), and CA Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), Vulnerability Management (VM), Unified Dashboard (UD)).