EU Platform 1: Some of the VM/PC Scans are showing incorrect status in the UI

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Sep 28, 2019 - 03:53 PDT

Identified

The issue has been identified and a fix is being implemented. The count of VM/PC Scans showing an incorrect status within the Qualys UI has decreased. Further updates will be shared as they become available.

Posted Sep 27, 2019 - 12:42 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.

Posted Sep 27, 2019 - 05:49 PDT

This incident affected: EU Platform 1 (Policy Compliance (PC), Vulnerability Management (VM)).