US Platform 2: Delay in the data to be displayed in Host info UI (IM-10872)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Mar 06, 2023 - 13:44 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 06, 2023 - 13:36 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing a delay in the data to be displayed in the Host info UI on Qualys US Platform 2. Users will notice that information will take longer than expected time to be visible within Host Info. Further updates will be shared as they become available. 
Ticket reference for this Incident: IM-10872
Posted Mar 06, 2023 - 12:41 PST
This incident affected: US Platform 2 (Vulnerability Management (VM)).