US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12699]

Incident Report for Qualys, Inc.

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 10, 2026 - 09:33 PDT

Investigating

Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 1 causing a High Lag on Scan processing service. Further updates will be shared as they become available.

Posted Jun 10, 2026 - 05:40 PDT

This incident affects: US Platform 1 (Vulnerability Management (VM)).