EU Platform 2 - Slowness Observed while loading portal front modules (IM-11852)
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Dec 10, 2024 - 07:32 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2024 - 13:01 PST
Update
We are continuing to investigate this issue.
Posted Dec 09, 2024 - 06:41 PST
Investigating
Qualys Cloud Platform is investigating an issue where users are observing slowness while loading portal front modules.
Posted Dec 09, 2024 - 06:16 PST
This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), SaaS Detection and Response (SDR), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Unified Dashboard (UD), Connector Centralization, Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), VMDR OT).