US Platform 2: Service Unavailable
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Aug 13, 2018 - 17:33 PDT
Monitoring
Qualys Cloud Platform Operations has completed bringing services back online and are available. Monitoring is currently in place to ensure resolution.
Posted Aug 13, 2018 - 16:23 PDT
Identified
Qualys Cloud Operations has identified the issue and are in the process of mitigating the impacted services. Further updates will be provided as they become available.
Posted Aug 13, 2018 - 16:11 PDT
Investigating
Qualys Cloud Operations is investigating an incident that is causing the Qualys Cloud Platform to return Service Unavailable across all UI applications, as well as API endpoints. Updates will be provided as they become available.
Posted Aug 13, 2018 - 15:56 PDT
This incident affected: US Platform 2 (AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), PCI Compliance (PCI), Policy Compliance (PC), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).