US Platform 1: Some of the VM/PC/WAS Scans are showing incorrect status in the UI.

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Sep 11, 2019 - 22:43 PDT

Identified

The issue has been identified and a fix is being implemented. The number of scans with incorrect status is on a reducing rend. Further updates will be shared as they become available
Posted Sep 11, 2019 - 00:59 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC/WAS Scans to show an incorrect status within the Qualys UI. Further updates will be shared as they become available.
Posted Sep 10, 2019 - 23:44 PDT
This incident affected: US Platform 1 (Policy Audit / Policy Compliance (PA / PC), Vulnerability Management (VM), Web Application Scanning (WAS)).