US Platform 1: VM Scan Processing Delays (IM-12959)

Incident Report for Qualys, Inc.

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 03, 2026 - 15:59 PST

Investigating

The Qualys Cloud Operations team is currently investigating an issue causing delays in processing the scans. This is affecting both cloud agent and scanner scans. Further details will be provided as they become available.
The ticket reference for this incident is IM-12959.

Posted Nov 03, 2026 - 11:51 PST

This incident affects: US Platform 1 (Cloud Agent (CA), Vulnerability Management (VM)).