EU Platform 2 : Delay in VM Scan Processing (IM-12770)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 17, 2026 - 17:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2026 - 10:13 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2026 - 06:48 PDT

Investigating

Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available.

Posted Jul 16, 2026 - 06:58 PDT

This incident affected: EU Platform 2 (Vulnerability Management (VM)).