A fix has been implemented and we are monitoring the results.
Posted May 25, 2026 - 16:12 PDT
Update
We are continuing to investigate this issue.
Posted May 25, 2026 - 09:26 PDT
Investigating
Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12670.
Posted May 25, 2026 - 05:39 PDT
This incident affects: US GOV Platform 1 (Container Security (CS), Continuous Monitoring (CM), File Integrity Monitoring (FIM), Vulnerability Management (VM), Threat Protection (TP), Web Application Scanning (WAS), Unified Dashboard (UD), Policy Audit (PA), Patch Management (PM), CertView (CERT), Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Cloud Agent (CA), Endpoint Detection and Response (EDR), Out-of-Band Configuration Assessment (OCA), Custom Assessment and Remediation (CAR), Qualys Flow (QFLOW), SaaS Detection and Response (SDR), Network Passive Sensor (PS), Total Cloud, Connector Centralization, TotalAI).