KSA 1 - Qualys API and UI login issue - IM 11850

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Dec 08, 2024 - 03:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 08, 2024 - 02:29 PST

Investigating

Qualys Cloud Platform Operations is investigating an issue with Qualys API and UI login issue on KSA Platform 1.

Further updates will be shared as they become available.

The ticket reference for this activity is IM-11850.

Posted Dec 08, 2024 - 02:16 PST

This incident affected: KSA Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), File Integrity Monitoring (FIM), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS), Custom Assessment and Remediation (CAR), Unified Dashboard (UD), Connector Centralization, Qualys Flow (QFLOW), Network Passive Sensor (PS), VMDR OT, Endpoint Detection and Response (EDR)).