US Platform 2: Delay in Downloading PC CSV Reports [IM-12443]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Dec 29, 2025 - 08:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 29, 2025 - 06:55 PST

Investigating

US Platform 2 is currently experiencing a delay in downloading the PC CSV Report. The Qualys Cloud Platform Operations team is actively investigating this issue. Further updates will be shared as they become available.

The ticket reference for this incident is IM-12443.

Posted Dec 29, 2025 - 04:50 PST

This incident affected: US Platform 2 (Policy Audit (PA)).