A fix has been implemented and Portal Applications are accessible now. We are monitoring the results.
Posted Sep 17, 2018 - 23:56 PDT
While switching from VM/PC module, users are unable to access Portal Applications users are getting logged out. Qualys Cloud Platform Operations is investigating the issue. Further updates will be provided as they become available.
Posted Sep 17, 2018 - 23:29 PDT
This incident affected: EU Platform 1 (Cloud Agent (CA), AssetView (AV), Threat Protection (TP), Security Configuration Assessment (SCA), Continuous Monitoring (CM), Indication of Compromise (IOC), File Integrity Monitoring (FIM), Security Assessment Questionnaire (SAQ), Web Application Scanning (WAS), Web Application Firewall (WAF), Malware Detection (MD), CloudView (CV), Container Security (CS), CertView(CERT)).