US Cloud Platform 3: Delay in processing for FIM events (IM-3490)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Mar 21, 2020 - 00:02 PDT

Monitoring

Qualys Cloud Platform Operations has implemented a fix to resolve the issue causing a delay in FIM Events processing within US Platform 3. Processing rates have returned to normal and monitoring will continue through resolution of this issue. Further updates will be shared as they become available.

Posted Mar 20, 2020 - 15:28 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing FIM Events to be delayed in processing within US Platform 3. Users will experience delays in FIM events reaching the UI/API. Further updates will be shared as they become available.

Ticket reference for this activity IM-3490.

Posted Mar 20, 2020 - 08:27 PDT

This incident affected: US Platform 3 (File Integrity Monitoring (FIM)).