EU Platform 1: Slowness during login to UI (IM-8036)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Nov 17, 2021 - 12:07 PST

Monitoring

Qualys Cloud Platform Operations is currently monitoring an issue causing slowness during login on Qualys EU Platform 1.

User logins are working but currently with some delay. Further updates will be shared as they become available.

Ticket reference for this activity: IM-8036.

Posted Nov 17, 2021 - 07:15 PST

This incident affected: EU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), SaaS Detection and Response (SDR), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS)).