US Platform 3- EDR UI Inaccessible

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 23, 2026 - 07:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 23, 2026 - 06:41 PDT

Investigating

We are currently investigating an issue with the US03 platform in which the EDR UI is inaccessible. Our technical teams are actively working to identify the cause and restore access.

Ticket reference for this activity: IM-12785

Posted Jul 23, 2026 - 06:40 PDT

This incident affected: US Platform 3 (Endpoint Detection and Response (EDR)).