EU Platform 1: Slow performance observed for WAS and CSAM API (IM-12687)

Incident Report for Qualys, Inc.

Update

We are continuing to investigate this issue.

Posted Jun 05, 2026 - 04:39 PDT

Investigating

Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix.

Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.

Posted Jun 04, 2026 - 03:33 PDT

This incident affects: EU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Web Application Scanning (WAS)).