EU Platform 1: Slow performance observed for WAS and CSAM API (IM-12687)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.
Posted Jun 15, 2026 - 00:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2026 - 11:27 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 08, 2026 - 18:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 08, 2026 - 16:02 PDT

Update

We are continuing to investigate this issue.
Posted Jun 05, 2026 - 04:39 PDT

Investigating

Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent errors. The team is currently working on a fix.

Further updates will be provided as they become available. The ticket reference for this incident is IM-12687.
Posted Jun 04, 2026 - 03:33 PDT
This incident affected: EU Platform 1 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), Web Application Scanning (WAS)).
← Current Status Powered by Atlassian Statuspage