US Platform 1: Delays observed in operations like Add IPs, Edit Asset Group, Remove IPs, etc (IM-11640)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jun 27, 2024 - 04:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2024 - 02:28 PDT

Identified

The issue has been identified and we are working on the fix.

We will share further updates as they are available.

Posted Jun 24, 2024 - 23:31 PDT

Investigating

Qualys Cloud Operations is currently investigating an issue where delay has been observed in operations like Add IPs, Edit Asset Group, Remove IPs, etc. due to lag observed on one of the topics.

We will share further updates as they become available.

Reference incident number: IM-11640

Posted Jun 24, 2024 - 05:23 PDT

This incident affected: US Platform 1 (Policy Audit / Policy Compliance (PA / PC), Vulnerability Management (VM)).