Qualys Cloud Platform Operations has identified the issue and has implemented a fix. We are currently monitoring the platform and further updates will be shared as they become available. Ticket reference for this activity: IM-8047.
Posted Nov 17, 2021 - 08:43 PST
Update
Qualys Cloud Platform Operations is currently investigating an issue causing login failure on Qualys US Platform 3. Users will not be able to authenticate using UI/API. Further updates will be shared as they become available.
Ticket reference for this activity: IM-8047.
The investigation is still ongoing, and we will update this notice by 10:00 AM PST with current status.
Posted Nov 17, 2021 - 08:23 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing login failure on Qualys US Platform 3. Users will not be able to authenticate using UI/API. Further updates will be shared as they become available. Ticket reference for this activity: IM-8047.