EU Platform 2: UI is Inaccessible. (IM-8576)

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jan 13, 2022 - 12:52 PST

Monitoring

Qualys Cloud Platform Operations has taken corrective action to mitigate the issue on Qualys EU Platform 2. UI is accessible now. This incident is being monitored through resolution and further updates will be shared as they become available.

Posted Jan 13, 2022 - 02:17 PST

Investigating

Qualys Cloud Platform Operations is currently investigating an issue causing the UI on Qualys EU Platform 2 to be inaccessible. Further updates will be shared as they become available. Ticket reference for this incident: IM-8576

Posted Jan 13, 2022 - 00:56 PST

This incident affected: EU Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Audit / Policy Compliance (PA / PC), Qualys Gateway Service (QGS), SaaS Detection and Response (SDR), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Scanning (WAS)).