US Platform 1 and 2/ CA Platform 1: Connector Performance Degradation (IM-10558)
Incident
Report for Qualys, Inc.
Resolved
This incident has been resolved.
Monitoring
Qualys Cloud Platform Operations has implemented a fix for an issue causing performance degradation in Connector processing on Qualys Cloud US Platform 2 and CA Platform 1. We are monitoring the results of the deployed fixes.
Further updates will be shared as they become available.
Ticket Reference for this activity: IM-10558
Further updates will be shared as they become available.
Ticket Reference for this activity: IM-10558
Identified
Qualys Cloud Platform Operations has implemented a fix for an issue causing performance degradation in Connector processing on Qualys Cloud US Plaform 1. The team is working to fix the issue for US Platform 2 and CA Platform 1. Users may experience delays in seeing the connector move from Queued to Finished state on US Platform 2 and CA Platform 1.
Further updates will be shared as they become available.
Ticket Reference for this activity: IM-10558
Further updates will be shared as they become available.
Ticket Reference for this activity: IM-10558
Investigating
Qualys Cloud Platform Operations is investigating an issue causing performance degradation in Connector processing. Users may experience delays in seeing the connector move from Queued to Finished state. Further updates will be shared as they become available.
Ticket Reference for this activity: IM-10558
Ticket Reference for this activity: IM-10558
This incident affected: CA Platform 1 (CloudView (CV)), US Platform 2 (CloudView (CV)), and US Platform 1 (CloudView (CV)).