US Platform 2: Asset Tagging Slowness [IM-12021]

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Apr 08, 2025 - 10:15 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 08, 2025 - 00:11 PDT

Investigating

Qualys Cloud Platform Operations team is currently investigating an issue that is causing delays in tag resolution. Some users may experience slowness when creating new tags or evaluating existing ones. We will provide further updates as they become available.
The ticket reference for this incident is IM-12021.

Posted Apr 07, 2025 - 15:54 PDT

This incident affected: US Platform 2 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV)).